Claims Management
When things go wrong?
we fight the battle for you.
Your broker will be worth their weight in gold when the unfortunate happens.
Why? Because we take care of claims management and fight for your needs to ensure the best possible outcome.
No one ever wants to need to make insurance claims, but it happens every day, and it’s the reason that we all pay for insurance.
Save time, save stress
When you need to make insurance claims, you have more to worry about than dealing with insurers and following up to get your claim paid.
Whether it be salvaging your belongings or making alternative travel arrangements, claims management helps you focus on correcting course.
better outcomes
Claims managers understand of how the claims process works, and how each insurer operates.
They’ve got the expertise and resources needed to keep insurers accountable to their promise to protect and restore what matters to you. Meet our team.
What our clients have to say
109 James St, New Farm
-
Words can not explain or express my greatest appreciation for Alison's dedication to reducing our insurances by 10k. Alison's assistance and experience in the industry is outstanding. Ali put in a fair few dedicated … More days(weeks) into understanding our businesses and sending out hundreds of quotes, and then consolidating all the information. I was speechless when she gave me the insurance figures for 5 restaurant's, we even went through them 3 times to ensure we hadn't missed anything when compared to the previous insurances we had. The monthly amount we have to pay is minimal compared to what we had been paying. I still don't believe it.I would recommend you, Alison and your company to anybody who had the inclination to listen to me. I am extremely happy and still in shock days later.Merry Christmas Ali, I hope you get something extra special in your Christmas stocking this year from the Boss. Look forward to working with you again in the new year.
-
I was referred to Consolidated Insurance Brokers, specifically Tracey Eaton, by a friend and I only wish I had contacted her sooner. I had previously been dealing with another insurance broker who was so unresponsive that … More nearly a month passed without securing insurance.Tracey resolved everything in a single 30min phone call. She was an absolute pleasure to speak with - warm, professional, and genuinely invested in her clients. Her attitude and efficiency were outstanding.I will absolutely be referring her going forward, she is truly amazing and I cannot wait to work with her further!
-
Great Experience. I asked Alison to help us arrange a building and public liability insurance for a retail shop. Alison is very helpful and supportive in our insurance arrangement matters. She provided 18 quotes for us to … More choose and helped us find the most competetive offer on the market. I would like to say many thanks for Alison's effort to help us get a smooth process. 100% recommend.
-
We have just confirmed our first residential strata insurance with CIB. I recommend the brokers at CIB to manage your insurance needs.The service from Debbie Blanco was excellent. She thoroughly explained, coordinated the … More quote for 2025-26, and followed through the process in detail to confirmation.She was ably assisted by James Kirk, who coordinated the compliance and insurance valuation.Stephen Fairbairn, Noosaville
-
It has been a pleasure working with Tori Gordon of Consolidated Insurance Brokers. Very efficient and knows her products. I would recommend her and the organisation to anyone needing insurance. Not only did Tori find the … More best policy but was way cheaper than anyone else I contacted and was transparent of any fees. Thank you again Tori
the support you need
In 2020 alone, insurers paid out $15.33 billion in claims. It’s easy to see why insurers investigate for breaches of your contract to reduce or deny claims.
Your broker will let you know exactly the documents and information they need. They’ll handle your claim, give you updates, and follow up with the insurer on your behalf.
With dedicated claims management, your claim outcome will be the best possible in the fastest time possible.
the broker difference
Claims management is one of the key benefits of working with a broker instead of buying directly from an insurance company.
Brokers keep pressure on the insurers, assessors and repairers to ensure you can get back on your feet as quickly as possible.
On top of having an experienced advocate, you also get better coverage with Steadfast broker-negotiated policies over policies bought direct. There are many benefits of using a Steadfast broker for your insurance.
steadfast claims advocate
Get in touch
Get a Reply within 60 minutes.
Talk today with our team to find the right kind of insurance that will suit your needs.
Or Call our friendly team today on:
