Claims Management

When things go wrong?

we fight the battle for you.

Your broker will be worth their weight in gold when the unfortunate happens.

Why? Because we take care of claims management and fight for your needs to ensure the best possible outcome.

No one ever wants to need to make insurance claims, but it happens every day, and it’s the reason that we all pay for insurance.

insurance claims management representative on phone

Save time, save stress

When you need to make insurance claims, you have more to worry about than dealing with insurers and following up to get your claim paid. 

Whether it be salvaging your belongings or making alternative travel arrangements, claims management helps you focus on correcting course.

better outcomes

Claims managers understand of how the claims process works, and how each insurer operates.

They’ve got the expertise and resources needed to keep insurers accountable to their promise to protect and restore what matters to you. Meet our team.

What our clients have to say

109 James St, New Farm

5.0 1,014 reviews

  • Avatar MARISSA TITMARSH ★★★★★ 2 weeks ago
    Deb Blanco is incredible - from the moment she made contact - I was educated and handheld the whole way. Insurance policies are so involved and she made sure I had the RIGHT coverage tailored to my needs. Shes always there, … More helpful and approachable. We will never go anywhere else. Thanks Deb!!
  • Avatar Mamun Seraji ★★★★ 3 weeks ago
    Tracey Eaton from CIB did an outstanding job in finding a cost-effective local insurer for us. She was always available to answer questions and explained everything clearly. Based on my experience, I would confidently recommend … More this team for doing business with.
  • Avatar John C ★★★★★ a month ago
    Can highly recommend Consolidated Insurance Brokers. We had some challenges with insurance to sort out and they were able to help and source a great deal fur us. Tori was fantastic, very efficient and answered all my questions. … More Nothing was a bother for her and is definitely an asset. Thank you very much.
  • Avatar Sarah Seaman ★★★★★ a month ago
    I had a fantastic experience working with Tracey Friedland. She was professional, knowledgeable, and truly went above and beyond to find the right coverage for my needs. Everything was explained clearly, options were compared … More thoughtfully, and the entire process was smooth and stress-free. I highly recommend Tracey Friedland to anyone looking for reliable, personalised insurance advice.
  • Avatar Charlie Lamba ★★★★★ a month ago
    Debbie has been an outstanding insurance broker. She helped me a lot with all my requirements and made the whole process very easy. Her replies were always prompt, clear, and professional, and she took the time to explain … More everything properly. I really appreciate her support and would highly recommend Debbie to anyone looking for reliable and responsive insurance advice.

the support you need

In 2020 alone, insurers paid out $15.33 billion in claims. It’s easy to see why insurers investigate for breaches of your contract to reduce or deny claims.

Your broker will let you know exactly the documents and information they need. They’ll handle your claim, give you updates, and follow up with the insurer on your behalf.

With dedicated claims management, your claim outcome will be the best possible in the fastest time possible.

 

the broker difference

Claims management is one of the key benefits of working with a broker instead of buying directly from an insurance company.

Brokers keep pressure on the insurers, assessors and repairers to ensure you can get back on your feet as quickly as possible.

On top of having an experienced advocate, you also get better coverage with Steadfast broker-negotiated policies over policies bought direct. There are many benefits of using a Steadfast broker for your insurance.

steadfast claims advocate

Get in touch

Get a Reply within 60 minutes.

Talk today with our team to find the right kind of insurance that will suit your needs.

Or Call our friendly team today on: