Claims Management
When things go wrong?
we fight the battle for you.
Your broker will be worth their weight in gold when the unfortunate happens.
Why? Because we take care of claims management and fight for your needs to ensure the best possible outcome.
No one ever wants to need to make insurance claims, but it happens every day, and it’s the reason that we all pay for insurance.
Save time, save stress
When you need to make insurance claims, you have more to worry about than dealing with insurers and following up to get your claim paid.
Whether it be salvaging your belongings or making alternative travel arrangements, claims management helps you focus on correcting course.
better outcomes
Claims managers understand of how the claims process works, and how each insurer operates.
They’ve got the expertise and resources needed to keep insurers accountable to their promise to protect and restore what matters to you. Meet our team.
What our clients have to say
109 James Street, New Farm
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Aimee made gaining a competitive insurance quote for our property a breeze. She communicated promptly and clearly, going out of her way to make sure the details were correct and I was happy with the product quoted. I wouldn’t … More hesitate to recommend her to anyone and she will be my first contact when looking for insurance needs in the future.
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Tracey Eaton was absolutely fantastic to work with! She found us a great deal on our insurance and made the whole process so easy. Highly recommend her . She is professional, helpful, and genuinely caring.
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I recently worked with Consolidated Insurance Brokers for a property insurance matter, and I was thoroughly impressed. Alison Neve handled my inquiry and was absolutely fantastic to deal with. She sourced six quotes within … More a day and managed to match one of them to my current insurer’s price—while offering even better benefits.What really stood out was Alison’s dedication. Despite heading off on leave the next day, she stayed back late to get everything sorted. Even after her leave, she followed up to make sure everything was in place.I truly appreciate this level of service and commitment. It's not easy to find such a hardworking and responsive team. I highly recommend Consolidated Insurance Brokers and look forward to working with them again.Thank you, Alison!
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A quick search online for Commercial Insurance led me to CIB, and I'm so glad that it did. Aimee Spencer made the whole process really easy for me, even though I first contacted them at 4pm on a Friday afternoon 🙂 She … More answered all of my questions and explained everything clearly, thoroughly professional. Outstanding customer service. Would highly recommend Aimee and Consolidated to anyone looking for business insurance.
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Debbie at Consolidated Insurance Brokers was exactly what I needed. I received very clear advice and support from her regarding my insurance inquiries. I highly recommend taking the time to talk with Debbie you won’t be disappointed.Thank … More You so much Debbie for helping me purchase the appropriate insurance for my investment. Excellent Service and Professionalism.Regards Deborah Movliatti
the support you need
In 2020 alone, insurers paid out $15.33 billion in claims. It’s easy to see why insurers investigate for breaches of your contract to reduce or deny claims.
Your broker will let you know exactly the documents and information they need. They’ll handle your claim, give you updates, and follow up with the insurer on your behalf.
With dedicated claims management, your claim outcome will be the best possible in the fastest time possible.
the broker difference
Claims management is one of the key benefits of working with a broker instead of buying directly from an insurance company.
Brokers keep pressure on the insurers, assessors and repairers to ensure you can get back on your feet as quickly as possible.
On top of having an experienced advocate, you also get better coverage with Steadfast broker-negotiated policies over policies bought direct. There are many benefits of using a Steadfast broker for your insurance.
steadfast claims advocate
Get in touch
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