Claims Management
When things go wrong?
we fight the battle for you.
Your broker will be worth their weight in gold when the unfortunate happens.
Why? Because we take care of claims management and fight for your needs to ensure the best possible outcome.
No one ever wants to need to make insurance claims, but it happens every day, and it’s the reason that we all pay for insurance.
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Save time, save stress
When you need to make insurance claims, you have more to worry about than dealing with insurers and following up to get your claim paid.
Whether it be salvaging your belongings or making alternative travel arrangements, claims management helps you focus on correcting course.
better outcomes
Claims managers understand of how the claims process works, and how each insurer operates.
They’ve got the expertise and resources needed to keep insurers accountable to their promise to protect and restore what matters to you. Meet our team.
What our clients have to say
109 James Street, New Farm
5.0 703 reviews
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Yasmin Tahir ★★★★★ in the last week
I called CIB and spoke to Gina. She was absolutely amazing and guided me through the entire process. She ensured I receive the most cost effective insurance solution tailored to my business needs. Could not be more happy … More with the outcome. I would highly recommend this company and especially Gina. Thank you -
Michael Singh ★★★★★ a week ago
I recently had the pleasure of working with Gina De Bonis from Consolidated Insurance Brokers, and I cannot speak highly enough of the exceptional service she provided. From the outset, Gina demonstrated a deep understanding … More of my business needs, taking the time to listen carefully and offer tailored solutions. Her expertise and attention to detail resulted in multiple quotes that not only met my commercial insurance requirements but also saved me over $2,000 on my annual premium.What truly stood out was Gina’s dedication and professionalism. Despite being in Africa at the time, she seamlessly managed to address all my insurance needs, ensuring a smooth and hassle-free experience. Her commitment to delivering outstanding service, even from afar, was truly impressive.I wholeheartedly recommend Gina De Bonis and Consolidated Insurance Brokers to anyone seeking reliable, personalized, and cost-effective insurance solutions. Thank you, Gina, for your exceptional support and expertise—it made all the difference! -
Paul Parker ★★★★★ 2 weeks ago
I had a seamless, professional and enjoyable experience with Tracey at Consolidated Insurance Brokers who took the time to listen and understand my business needs. Tracey then provided multiple quotes that saved me over $500 … More from my annual premium with better cover. Cannot recommend highly enough. Thank you. -
Loc Duong ★★★★★ 2 weeks ago
Tracey Friedland was fantastic to work with—knowledgeable, professional, and incredibly helpful. She made the insurance process smooth and stress-free, ensuring we got the best coverage for our needs. Highly recommend Consolidated … More Insurance Brokers and Tracey for top-notch service! -
Andrew ★★★★★ 3 weeks ago
I had a call from Tracey to sort out my insurance for a small manufacturing business and I could not be happier with the result. She was knowledgeable and provided guidance where needed.Her personable attitude and helpfulness … More was a major contributor to my decision. Could not recommend CIB or Tracey more.
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the support you need
In 2020 alone, insurers paid out $15.33 billion in claims. It’s easy to see why insurers investigate for breaches of your contract to reduce or deny claims.
Your broker will let you know exactly the documents and information they need. They’ll handle your claim, give you updates, and follow up with the insurer on your behalf.
With dedicated claims management, your claim outcome will be the best possible in the fastest time possible.
the broker difference
Claims management is one of the key benefits of working with a broker instead of buying directly from an insurance company.
Brokers keep pressure on the insurers, assessors and repairers to ensure you can get back on your feet as quickly as possible.
On top of having an experienced advocate, you also get better coverage with Steadfast broker-negotiated policies over policies bought direct. There are many benefits of using a Steadfast broker for your insurance.
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steadfast claims advocate
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