Claims Management
When things go wrong?
we fight the battle for you.
Your broker will be worth their weight in gold when the unfortunate happens.
Why? Because we take care of claims management and fight for your needs to ensure the best possible outcome.
No one ever wants to need to make insurance claims, but it happens every day, and it’s the reason that we all pay for insurance.
Save time, save stress
When you need to make insurance claims, you have more to worry about than dealing with insurers and following up to get your claim paid.
Whether it be salvaging your belongings or making alternative travel arrangements, claims management helps you focus on correcting course.
better outcomes
Claims managers understand of how the claims process works, and how each insurer operates.
They’ve got the expertise and resources needed to keep insurers accountable to their promise to protect and restore what matters to you. Meet our team.
What our clients have to say
109 James St, New Farm
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Extremely happy with the service I received from Allison. She went above and beyond, staying back late to make sure everything was sorted on time. Her communication was clear and consistent throughout the entire process, … More and she took the time to explain everything in a way that made it easy to understand.
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I just wanted to drop a note to tell how great Gina De Bonis has been in handling my insurance needs.Throughout the process of acquiring business and residential insurance, Gina exhibited a remarkable level of professionalism, … More friendliness and knowledge.She took the time to patiently explain various insurance terms and coverage options, ensuring that I fully comprehended the details.It is so nice to actually have an agent here that responds when you try to contact her.Very pleased with her service.Thank you, Gina.
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We’ve had an outstanding experience with Clayton at Consolidated Insurance Brokers. His service is highly professional, attentive, and tailored perfectly to our individual and complex needs. Clayton went above and beyond … More to ensure everything was clearly explained and managed smoothly, making the whole process feel effortless. He is extremely responsive — always quick to reply and assist with any questions or changes, no matter how detailed. It's rare to find such a high level of efficiency combined with genuine care. We’re very happy with the service and would absolutely recommend Clayton and the team to anyone seeking reliable, expert insurance support.
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Aimee made gaining a competitive insurance quote for our property a breeze. She communicated promptly and clearly, going out of her way to make sure the details were correct and I was happy with the product quoted. I wouldn’t … More hesitate to recommend her to anyone and she will be my first contact when looking for insurance needs in the future.
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Tracey Eaton was absolutely fantastic to work with! She found us a great deal on our insurance and made the whole process so easy. Highly recommend her . She is professional, helpful, and genuinely caring.
the support you need
In 2020 alone, insurers paid out $15.33 billion in claims. It’s easy to see why insurers investigate for breaches of your contract to reduce or deny claims.
Your broker will let you know exactly the documents and information they need. They’ll handle your claim, give you updates, and follow up with the insurer on your behalf.
With dedicated claims management, your claim outcome will be the best possible in the fastest time possible.
the broker difference
Claims management is one of the key benefits of working with a broker instead of buying directly from an insurance company.
Brokers keep pressure on the insurers, assessors and repairers to ensure you can get back on your feet as quickly as possible.
On top of having an experienced advocate, you also get better coverage with Steadfast broker-negotiated policies over policies bought direct. There are many benefits of using a Steadfast broker for your insurance.
steadfast claims advocate
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Talk today with our team to find the right kind of insurance that will suit your needs.
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