Claims Management
When things go wrong?
we fight the battle for you.
Your broker will be worth their weight in gold when the unfortunate happens.
Why? Because we take care of claims management and fight for your needs to ensure the best possible outcome.
No one ever wants to need to make insurance claims, but it happens every day, and it’s the reason that we all pay for insurance.
Save time, save stress
When you need to make insurance claims, you have more to worry about than dealing with insurers and following up to get your claim paid.
Whether it be salvaging your belongings or making alternative travel arrangements, claims management helps you focus on correcting course.
better outcomes
Claims managers understand of how the claims process works, and how each insurer operates.
They’ve got the expertise and resources needed to keep insurers accountable to their promise to protect and restore what matters to you. Meet our team.
What our clients have to say
109 James St, New Farm
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I want to share my extremely satisfied experience with Tracey Friedland with Consolidated Insurance Brokers. Tracey is really taking her time in explaining everything to me. My partner and I were starting a new business, … More she helped us to find the right company insurance, practice insurance and lead me with the right direction to seek workers comp cover. She is gentle and not constantly nagging me to commit at any stage. Since it took a couple of months to find the right product, she is always patience and make timely response to all the emails. She managed to find a very good deal for us at the end. I will have not doubt I will recommend Tracey to my friends and colleagues!
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We recently worked with Alison to secure insurance for our commercial character building, which includes multiple tenancies, and we couldn’t be more impressed. Alison went above and beyond to ensure we had the right coverage … More tailored to the unique nature of the property. Her attention to detail, responsiveness, and genuine care made the entire process seamless and reassuring. She took the time to understand our needs and provided expert guidance every step of the way. Highly recommend Alison for anyone seeking professional, thorough, and personalised insurance support.
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I had the pleasure of working with Aimee Spencer at Consolidated Insurance Brokers, and I couldn’t be more impressed. Aimee is extremely professional and consistently provides prompt responses to all queries and requests. … More She goes above and beyond to ensure a smooth and successful transaction, making the entire process hassle-free. It's rare to find someone so dedicated and knowledgeable in the industry. Highly recommend Aimee for anyone looking for top-notch service!
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Thank you so much Clayton Rowlings.Professional, friendly and works to get you the best outcome. Not only saved m $1900 a year on fees, but when I needed to use the insurance, it was sorted quickly and with a great result. … More Happy to recommend to any sole trader or small business
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I have a unique property that needed insuring. Rejected by many, Alison Neve worked tirelessly to ensure I got the best cover. I will and would highly recommend her for insurance needs. I found her to be honest and helpful. … More Much appreciated Alison.
the support you need
In 2020 alone, insurers paid out $15.33 billion in claims. It’s easy to see why insurers investigate for breaches of your contract to reduce or deny claims.
Your broker will let you know exactly the documents and information they need. They’ll handle your claim, give you updates, and follow up with the insurer on your behalf.
With dedicated claims management, your claim outcome will be the best possible in the fastest time possible.
the broker difference
Claims management is one of the key benefits of working with a broker instead of buying directly from an insurance company.
Brokers keep pressure on the insurers, assessors and repairers to ensure you can get back on your feet as quickly as possible.
On top of having an experienced advocate, you also get better coverage with Steadfast broker-negotiated policies over policies bought direct. There are many benefits of using a Steadfast broker for your insurance.
steadfast claims advocate
Get in touch
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