Claims Management

When things go wrong?

we fight the battle for you.

Your broker will be worth their weight in gold when the unfortunate happens.

Why? Because we take care of claims management and fight for your needs to ensure the best possible outcome.

No one ever wants to need to make insurance claims, but it happens every day, and it’s the reason that we all pay for insurance.

insurance claims management representative on phone

Save time, save stress

When you need to make insurance claims, you have more to worry about than dealing with insurers and following up to get your claim paid. 

Whether it be salvaging your belongings or making alternative travel arrangements, claims management helps you focus on correcting course.

better outcomes

Claims managers understand of how the claims process works, and how each insurer operates.

They’ve got the expertise and resources needed to keep insurers accountable to their promise to protect and restore what matters to you. Meet our team.

What our clients have to say

109 James Street, New Farm

5.0 593 reviews

  • Avatar Brooke Brett ★★★★★ a week ago
    Gina from Consolidated was marvelous in helping our private and business Insurance. We are very pleased with the communication, professionalism and deal she got for us. Thanks again Gina.Lea & David Brett
  • Avatar Joshua Hinds ★★★★★ 2 weeks ago
    Experienced and friendly people at Consolidated insurance have been looking after our companies covers throughout the years and they have been amazing to work with. Clayton and team have helped us with competitive premiums … More and quick quotes. Nice and easy highly recommend
  • Avatar Raouf Farag ★★★★★ 3 weeks ago
    I highly recommend my broker Debbie Blanco.Made everything easy for me and I got the best quotes from her compared with other brokers...The cover for my commercial buildings and my rooms became more broader and cheaper than … More my previous insurances.Dr Farag
  • Avatar Daniel Lugg ★★★★★ 4 weeks ago
    I have used CIB for the last 3 years after a recommendation from a friend. I have dealt with Debbie in past years & Aimee this year. My experiences with both has been nothing less than professional with prompt & informative … More service on all occasions. They genuinely care about getting not only the best price but also making sure it is the best cover for your business. Thanks again!!
  • Avatar Chris Torley ★★★★★ a month ago
    Aimee bent over backwards to secure a fantastic rate on my public liability and contents insurance! With our business being quite unique, external brokers struggled to accommodate our requirements and/or brushed us off completely. … More Couldn't be happier that we found Aimee and looking forward to working alongside her!

the support you need

In 2020 alone, insurers paid out $15.33 billion in claims. It’s easy to see why insurers investigate for breaches of your contract to reduce or deny claims.

Your broker will let you know exactly the documents and information they need. They’ll handle your claim, give you updates, and follow up with the insurer on your behalf.

With dedicated claims management, your claim outcome will be the best possible in the fastest time possible.

 

the broker difference

Claims management is one of the key benefits of working with a broker instead of buying directly from an insurance company.

Brokers keep pressure on the insurers, assessors and repairers to ensure you can get back on your feet as quickly as possible.

On top of having an experienced advocate, you also get better coverage with Steadfast broker-negotiated policies over policies bought direct. There are many benefits of using a Steadfast broker for your insurance.

steadfast claims advocate

Get in touch

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