Claims Management
When things go wrong?
we fight the battle for you.
Your broker will be worth their weight in gold when the unfortunate happens.
Why? Because we take care of claims management and fight for your needs to ensure the best possible outcome.
No one ever wants to need to make insurance claims, but it happens every day, and it’s the reason that we all pay for insurance.
Save time, save stress
When you need to make insurance claims, you have more to worry about than dealing with insurers and following up to get your claim paid.
Whether it be salvaging your belongings or making alternative travel arrangements, claims management helps you focus on correcting course.
better outcomes
Claims managers understand of how the claims process works, and how each insurer operates.
They’ve got the expertise and resources needed to keep insurers accountable to their promise to protect and restore what matters to you. Meet our team.
What our clients have to say
109 James Street, New Farm
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Lyn was kind, caring and professional from the minute we started talking. I needed a broker because of extenuating circumstance and she was able to find the right insurer who also understood. I’m now rusted on. I highly … More recommend Lyn Schumann 🙂
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Clayton Rowlings from Consolidated was a pleasure to work with and got me the best car insurance deal in the market by far. His high level of service was impressive and he stayed in touch with me in assistance for nearly … More 1 year while I was deciding what to buy. He was very attentive and super helpful at each step of the way, which made navigating this insurance process easy to understand and finalise. Thanks again, Clayton - highly recommend!
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Tracey was extremely great to deal with and was so helpful in helping us find insurance for our business. But not only find insurance, got us the best possible outcome for our business. Other brokers were just in it for their … More pay day, Tracey was in it to get the best deal for us. She listened to us and about our business so she understood exactly what we were after.If you are looking for any kind of insurance, I highly recommend dealing with Tracey as she will help you find the best possible outcome.
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I have had the pleasure of dealing with Alison from consolidated insurance brokers. And from the start to the end Alison has shown a very high level of professional and work ethic. Alison kept me in the loop regularly and … More was extremely reliable with fast information and great service. Thank you.
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I highly recommend the team at Consolidated Insurance Brokers. I initially dealt with Tracey, but I also got the opportunity to work with William along the way too - both were super knowledgeable, supportive and patient while … More I registered my new business.As a startup, they also provided the guidance needed to get the appropriate level of coverage.I would highly recommend anyone starting their business to speak with either William or Tracey at Consolidated Insurance Brokers!
the support you need
In 2020 alone, insurers paid out $15.33 billion in claims. It’s easy to see why insurers investigate for breaches of your contract to reduce or deny claims.
Your broker will let you know exactly the documents and information they need. They’ll handle your claim, give you updates, and follow up with the insurer on your behalf.
With dedicated claims management, your claim outcome will be the best possible in the fastest time possible.
the broker difference
Claims management is one of the key benefits of working with a broker instead of buying directly from an insurance company.
Brokers keep pressure on the insurers, assessors and repairers to ensure you can get back on your feet as quickly as possible.
On top of having an experienced advocate, you also get better coverage with Steadfast broker-negotiated policies over policies bought direct. There are many benefits of using a Steadfast broker for your insurance.
steadfast claims advocate
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