renewal service
no more surprises
Hassle-free insurance renewals
Insurers often change the terms and coverage of their policies yearly, without much notice or you realising. If you dig to the bottom of your email inbox, you’d probably find an email inviting you to “Read the updated PDS”…
Like most people, you probably renew the policy and pay thinking you’re covered… Little do you know, the insurer may have increased their price and offered slightly less cover.
According to a Consumer Action Law Centre (CALC) study, 86% of Australians would find clearer information about their premiums in renewal letters helpful.
Understand your options
comparisons in clear English
As a client of CIB, you'll get a comparison of your insurance renewals in a visual, easy to interpret format. Straight to your inbox. You'll always understand what you're covered for, what you're not covered for, and what your duties are.
get the best value
Quotes for renewal options
Every year we re-quote your insurance renewals with our full panel of insurers. This means you get given a range of quote options, so the choice is always yours, and you can be certain you've got the best cover at the best price.
GET CLARITY ON YOUR COVER
As a client of CIB, you’ll receive a clear list of any changes to your policy, a full comparison to last year’s premium, and any recommendations we have for better coverage.
Every year, your broker will “remarket” (quote your needs with a range of insurers) to see if we can get you a better value policy with a different insurer.
By doing this on your behalf, we make sure you always have the best protection in place at the best possible price.
What our clients have to say
109 James Street, New Farm
- Dealing with Natasha made sorting out my insurance as painless as it could have ever possibly have been.Natasha gave me multiple options and choices, also adding her opinion of pitfalls to be mindful of.Being our first commercial … More property purchase, I was extremely lucky to be talking with Natasha, who has an outstanding and wide knowledge of commercial properties and associated insurance.To my amazement, Natasha also offered all these options in under an hour, which I found stunning!The lost art of PR and courtesy is alive and well here.Thank you SO much for being you !Jay, Adelaide SA
- I found Tracey communicative, efficient and friendly. The quotes received were competitive and the material provided easy to read and understand. My email queries were answered responsively with the information I sought. … More For a busy professionals looking for insurance - these are the brokers I recommend.
- Karen has been handling our business insurance for past few years and has always been a pleasure to deal with. She is professional and always manages my queries and requests in a timely manner. I would definitely recommend … More her and CIB.
- Great customer service from Natasha Nielsen 5/5. She explained the ins and outs for my landlord insurance that allowed me to go for the most prudent package. I wished I heard about this firm earlier.Any future insurance deals/renewals … More I will giving them a call first!
- Standard insurance packages did not cover my business needs, leaving me vulnerable. Debbie quickly sorted it out and provided good options. Highly recommended. Big Thankyou, Debbie!
Frequently Asked Questions
Your insurance needs will change frequently while you hold your policy. Your yearly renewal is a great opportunity to re-evaluate your needs, update your details, and make sure you’re not over or under-insured.
Under the Insurance Contracts Act 1984, you have a duty to not make a misrepresentation. If you do, your insurer could use that against you to reduce or deny your claims entirely. This means it’s important to ensure the details on your policy are accurate and up to date.
Your business, home and vehicle are some of the greatest investments you’ll make in your lifetime. It’s important to ensure there aren’t any nasty surprises in the event you need to make a claim.
It can be easy to forget what changes have occurred throughout the year. While we recommend updating your broker at the time of any changes, these questions can help keep your policy up-to-date when renewing your insurance:
- Are you offering any new goods or services?
- Does your company store or exchange customer information?
- Has your business’s legal structure changed?
- Do you expect your revenue/personal income to change?
- Have you purchased or sold property or equipment?
- Have you renovated your home or changed your business fit-out?
- Has your building or home value changed?
- Are your property/ies insured for full replacement value?
- Have staff numbers changed?
- Do you use subcontractors, or has your use of subcontractors increased/decreased?
Get in touch
Talk today with our team to find the right kind of insurance that will suit your needs.
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