renewal service
no more surprises
Hassle-free insurance renewals
Insurers often change the terms and coverage of their policies yearly, without much notice or you realising. If you dig to the bottom of your email inbox, you’d probably find an email inviting you to “Read the updated PDS”…
Like most people, you probably renew the policy and pay thinking you’re covered… Little do you know, the insurer may have increased their price and offered slightly less cover.
According to a Consumer Action Law Centre (CALC) study, 86% of Australians would find clearer information about their premiums in renewal letters helpful.

Understand your options
comparisons in clear English
As a client of CIB, you'll get a comparison of your insurance renewals in a visual, easy to interpret format. Straight to your inbox. You'll always understand what you're covered for, what you're not covered for, and what your duties are.
get the best value
Quotes for renewal options
Every year we re-quote your insurance renewals with our full panel of insurers. This means you get given a range of quote options, so the choice is always yours, and you can be certain you've got the best cover at the best price.

GET CLARITY ON YOUR COVER
As a client of CIB, you’ll receive a clear list of any changes to your policy, a full comparison to last year’s premium, and any recommendations we have for better coverage.
Every year, your broker will “remarket” (quote your needs with a range of insurers) to see if we can get you a better value policy with a different insurer.
By doing this on your behalf, we make sure you always have the best protection in place at the best possible price for your truck insurance, property insurance.
What our clients have to say
109 James Street, New Farm
5.0 840 reviews
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Rita Graziani ★★★★★ a week ago
We’ve had an outstanding experience with Clayton at Consolidated Insurance Brokers. His service is highly professional, attentive, and tailored perfectly to our individual and complex needs. Clayton went above and beyond … More to ensure everything was clearly explained and managed smoothly, making the whole process feel effortless. He is extremely responsive — always quick to reply and assist with any questions or changes, no matter how detailed. It's rare to find such a high level of efficiency combined with genuine care. We’re very happy with the service and would absolutely recommend Clayton and the team to anyone seeking reliable, expert insurance support. -
Alan Johns ★★★★★ 2 weeks ago
Aimee made gaining a competitive insurance quote for our property a breeze. She communicated promptly and clearly, going out of her way to make sure the details were correct and I was happy with the product quoted. I wouldn’t … More hesitate to recommend her to anyone and she will be my first contact when looking for insurance needs in the future. -
Eryk D ★★★★★ 2 weeks ago
Tracey Eaton was absolutely fantastic to work with! She found us a great deal on our insurance and made the whole process so easy. Highly recommend her . She is professional, helpful, and genuinely caring. -
Srikanth Selladurai ★★★★★ 2 weeks ago
I recently worked with Consolidated Insurance Brokers for a property insurance matter, and I was thoroughly impressed. Alison Neve handled my inquiry and was absolutely fantastic to deal with. She sourced six quotes within … More a day and managed to match one of them to my current insurer’s price—while offering even better benefits.What really stood out was Alison’s dedication. Despite heading off on leave the next day, she stayed back late to get everything sorted. Even after her leave, she followed up to make sure everything was in place.I truly appreciate this level of service and commitment. It's not easy to find such a hardworking and responsive team. I highly recommend Consolidated Insurance Brokers and look forward to working with them again.Thank you, Alison! -
Vicky Gardner ★★★★★ a month ago
A quick search online for Commercial Insurance led me to CIB, and I'm so glad that it did. Aimee Spencer made the whole process really easy for me, even though I first contacted them at 4pm on a Friday afternoon 🙂 She … More answered all of my questions and explained everything clearly, thoroughly professional. Outstanding customer service. Would highly recommend Aimee and Consolidated to anyone looking for business insurance.
Frequently Asked Questions
Your insurance needs will change frequently while you hold your policy. Your yearly renewal is a great opportunity to re-evaluate your needs, update your details, and make sure you’re not over or under-insured.
Under the Insurance Contracts Act 1984, you have a duty to not make a misrepresentation. If you do, your insurer could use that against you to reduce or deny your claims entirely. This means it’s important to ensure the details on your policy are accurate and up to date.
Your business, home and vehicle are some of the greatest investments you’ll make in your lifetime. It’s important to ensure there aren’t any nasty surprises in the event you need to make a claim.
It can be easy to forget what changes have occurred throughout the year. While we recommend updating your broker at the time of any changes, these questions can help keep your policy up-to-date when renewing your insurance:
- Are you offering any new goods or services?
- Does your company store or exchange customer information?
- Has your business’s legal structure changed?
- Do you expect your revenue/personal income to change?
- Have you purchased or sold property or equipment?
- Have you renovated your home or changed your business fit-out?
- Has your building or home value changed?
- Are your property/ies insured for full replacement value?
- Have staff numbers changed?
- Do you use subcontractors, or has your use of subcontractors increased/decreased?
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