renewal service

no more surprises

Hassle-free insurance renewals

Insurers often change the terms and coverage of their policies yearly, without much notice or you realising. If you dig to the bottom of your email inbox, you’d probably find an email inviting you to “Read the updated PDS”…

Like most people, you probably renew the policy and pay thinking you’re covered… Little do you know, the insurer may have increased their price and offered slightly less cover.

According to a Consumer Action Law Centre (CALC) study, 86% of Australians would find clearer information about their premiums in renewal letters helpful.

businesswoman frustrated with laptop computer
Understand your options

comparisons in clear English

As a client of CIB, you'll get a comparison of your insurance renewals in a visual, easy to interpret format. Straight to your inbox. You'll always understand what you're covered for, what you're not covered for, and what your duties are.

get the best value

Quotes for renewal options

Every year we re-quote your insurance renewals with our full panel of insurers. This means you get given a range of quote options, so the choice is always yours, and you can be certain you've got the best cover at the best price.

signing insurance renewal proposal form


As a client of CIB, you’ll receive a clear list of any changes to your policy, a full comparison to last year’s premium, and any recommendations we have for better coverage.

Every year, your broker will “remarket” (quote your needs with a range of insurers) to see if we can get you a better value policy with a different insurer.

By doing this on your behalf, we make sure you always have the best protection in place at the best possible price for your truck insurance, property insurance.

What our clients have to say

109 James Street, New Farm

5.0 472 reviews

  • Avatar Jen Gower ★★★★★ 3 days ago
    Jim was able to negotiate a much lower premium than my previous insurer (with better cover). His advice and communication was clear and straightforward. Highly recommend his service.
  • Avatar Roelie Schrijnders ★★★★★ a week ago
    We have dealt with Tracey on several occasions, and each and every time she has been such a pleasure to deal with. Always helpful, positive and everything provided in a timely manner. She follows up where needed and usefull … More without ever being pushy.
  • Avatar Parthesh Patel ★★★★★ 3 weeks ago
    I have been dealing with Debbie Blanco in Consolidated Insurance Brokers. She has always been very helpful with any query or questions. I would highly recommend her for excellent customer service, product & service knowledge, … More prompt in responding, great in communication, and always comes up with competitive insurance deals / prices.
  • Avatar Carmel Drake ★★★★★ a month ago
    Our business insurance has been handled by Consolidated Insurance Brokers for many years now. This year Aimee Spencer made our yearly renewal very easy with her guidance in our understanding of exactly what was covered and … More included with each Company's different Quotes. Appreciated .... thank you!
  • Avatar Tina B ★★★★★ a month ago
    We've been using Consolidated Insurance Brokers for quite a few years now. I would certainly recommend them to everyone. Whenever I have a question, nothing is too much trouble. From my original working with Sheryll, … More to more recently with William and now our recent working with Karen with a claim that we needed to make. She was there every step of the way for us, answered all my questions and provided guidance for us. And she coordinated with our insurance company. As I said, we would not hesitate to recommend, very professional all the way. (Montezuma's Ipswich)

Frequently Asked Questions

Your insurance needs will change frequently while you hold your policy. Your yearly renewal is a great opportunity to re-evaluate your needs, update your details, and make sure you’re not over or under-insured.

Under the Insurance Contracts Act 1984, you have a duty to not make a misrepresentation. If you do, your insurer could use that against you to reduce or deny your claims entirely. This means it’s important to ensure the details on your policy are accurate and up to date.

Your business, home and vehicle are some of the greatest investments you’ll make in your lifetime. It’s important to ensure there aren’t any nasty surprises in the event you need to make a claim.

It can be easy to forget what changes have occurred throughout the year. While we recommend updating your broker at the time of any changes, these questions can help keep your policy up-to-date when renewing your insurance:

  1. Are you offering any new goods or services?
  2. Does your company store or exchange customer information?
  3. Has your business’s legal structure changed?
  4. Do you expect your revenue/personal income to change?
  5. Have you purchased or sold property or equipment?
  6. Have you renovated your home or changed your business fit-out?
  7. Has your building or home value changed?
  8. Are your property/ies insured for full replacement value?
  9. Have staff numbers changed?
  10. Do you use subcontractors, or has your use of subcontractors increased/decreased?

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