Quick answerYou can pay your Consolidated Insurance Brokers premium by PayID or BPAY through your own bank, or by EFTPOS or cheque at a Post Office. Your DEFT reference number is on your invoice. If paying in one go is difficult, monthly premium funding is available, which is a credit arrangement with interest. Call us on 07 3292 1100 if anything does not look right.
Keep the invoice handy and pick whichever method below suits you.
What is DEFT, and do I need a DEFT login?
Quick answerDEFT is the payment service Consolidated Insurance Brokers uses to collect premiums, which is why DEFT appears on your invoice alongside our name. You do not need a DEFT login, or an account with DEFT, to pay us. Everything required is printed on the invoice itself: the amount, the due date and your DEFT reference number. If anything about a payment does not look right, call us on 07 3292 1100.
Pay by PayID, BPAY, EFTPOS or cheque
PayID: pay through your own bank using the PayID details on your invoice.
BPAY: use your own bank's internet or phone banking. The biller code and reference number are on your invoice. Allow for your bank's processing time so the payment reaches us by the due date.
EFTPOS: you can pay in person at any Post Office. Take your invoice with you.
Cheque: make it payable to DEFT - Consolidated Insurance Brokers and pay it in person at any Post Office, with your invoice. Cheques are accepted at a Post Office only.
Pay monthly instead
If paying the whole premium at once is difficult, premium funding lets you spread it over monthly instalments, generally between four and ten months. A premium funder pays your insurer in full and you repay the funder monthly. Interest is charged on the amount funded.
It is a credit arrangement, so it is worth understanding the total cost before you commit rather than just the monthly figure. One thing worth knowing up front: if repayments stop, the funder can generally cancel the policy and keep the refund, which would leave you uninsured. Tell us early if an instalment is going to be a problem and we will work something out.
We can arrange premium funding and walk you through what it actually costs on your premium. Call us on 07 3292 1100 and ask. The full explainer, including the one risk to understand before you commit, is at insurance premium funding, explained.
Before you pay, one warning
We will never email you to say our payment details have changed. Invoice redirection is the most common scam aimed at businesses paying bills, and it works because the email looks exactly like the real thing. If any message asks you to pay to a different account, or an invoice arrives with bank details that do not match the ones above, stop and call us on 07 3292 1100 before you pay anything. We would far rather take the call than help you chase money that has already gone.
If you are having trouble paying
Talk to us before the due date rather than after it. An unpaid premium can leave you uninsured, which is a far bigger problem than the premium was, and it is almost always avoidable if we know early.
There is usually something that can be done: monthly instalments, adjusting cover that no longer fits, or timing a renewal differently. If you are facing financial hardship, or dealing with a natural disaster, family violence or another difficult circumstance, please see our extra support page or simply tell us. We will adapt how we work with you and treat it in confidence.
Frequently asked questions
How do I pay my Consolidated Insurance Brokers premium?
By PayID or BPAY through your own bank, or at a Post Office by EFTPOS or by cheque payable to DEFT - Consolidated Insurance Brokers.
Where do I find my DEFT reference number?
It is printed on your invoice. If you cannot find your invoice, call us on 07 3292 1100 and we will resend it.
Can I pay my premium monthly?
Yes, through premium funding, generally over four to ten monthly instalments. A funder pays the insurer in full and you repay the funder with interest. Call us on 07 3292 1100 and we will explain what it costs on your premium before you decide.
What happens if I miss the due date?
Contact us straight away on 07 3292 1100. Late or unpaid premiums can affect your cover, and in some cases a policy can be cancelled for non-payment, which would leave you uninsured. It is nearly always fixable if you tell us early.
Who do I call if a payment does not look right?
Call us on 07 3292 1100 and ask for your account manager.
Information current as at 05/10/2026