Claims Management

When things go wrong?

we fight the battle for you.

Your broker will be worth their weight in gold when the unfortunate happens.

Why? Because we take care of claims management and fight for your needs to ensure the best possible outcome.

No one ever wants to need to make insurance claims, but it happens every day, and it’s the reason that we all pay for insurance.

insurance claims management representative on phone

Save time, save stress

When you need to make insurance claims, you have more to worry about than dealing with insurers and following up to get your claim paid. 

Whether it be salvaging your belongings or making alternative travel arrangements, claims management helps you focus on correcting course.

better outcomes

Claims managers understand of how the claims process works, and how each insurer operates.

They’ve got the expertise and resources needed to keep insurers accountable to their promise to protect and restore what matters to you. Meet our team.

What our clients have to say

109 James Street, New Farm

5.0 659 reviews

  • Avatar Mary N ★★★★★ 4 weeks ago
    I can't recommend Alison and the team highly enough. I had an urgent request for building insurance and Alison ensured we became a priority as we had to have insurance within the day. She tailored our request to get … More the best possible cover and price. Thank you!
  • Avatar shane bills ★★★★★ a month ago
    I have just started my own business and insurance is a must I contacted consolidated insurance brokers and was able to speak with someone who knew what I needed and was very helpful with ideas on having the correct insurance … More policies.If you want insurance at the best rate possible look no further.Tracey Eaton has many years of experience dealing with insurance companies and will find you the best rate possible.Having a broker like Tracey gives me piece of mind that I will always only pay for things I need for my business.Thank you Tracey for all your help with getting the right insurance for me.
  • Avatar David Tibbits ★★★★★ a month ago
    If you need an exceptional insurance consultant, I strongly recommend Clayton at Consolidated Insurance Brokers! He is the best! From our first conversation, my requirements were understood and concerns availed. With strong … More policy knowledgeable and sharp solutions, Clayton made clear the process, showing professional care for me and my business specific needs. I am very pleased with the identified solution from a top tier insurance firm at a great competitive price. I very much enjoyed our conversations and now look forward to welcoming Clayton to my cafe.
  • Avatar Alan Dorber ★★★★★ 2 months ago
    Alison went out of her way to provide information need to review an existing account with another broker. It was easy to explain what was wanted and recommendations from Alison enabled the review to flow. Her knowledge of … More the Insurance world impressed me and she is a pleasure to speak with. Alison is credit to the company and is easy to speak with. I was sorry we could not get a better figure. but she did her best. Thank you for allowing me to comment.
  • Avatar Sarah Benson ★★★★★ 2 months ago
    We have been using Consolidated insurance for many years. We use them for all our business and personal insurance. Having everything under the one roof with a reliable company saves us so much time, money and stress. The … More service is amazing, Gina, William and Karen are always there to help not matter the time of the day. I would highly recommend Consolidated Insurance Brokers. Thanks Sarah

the support you need

In 2020 alone, insurers paid out $15.33 billion in claims. It’s easy to see why insurers investigate for breaches of your contract to reduce or deny claims.

Your broker will let you know exactly the documents and information they need. They’ll handle your claim, give you updates, and follow up with the insurer on your behalf.

With dedicated claims management, your claim outcome will be the best possible in the fastest time possible.

 

the broker difference

Claims management is one of the key benefits of working with a broker instead of buying directly from an insurance company.

Brokers keep pressure on the insurers, assessors and repairers to ensure you can get back on your feet as quickly as possible.

On top of having an experienced advocate, you also get better coverage with Steadfast broker-negotiated policies over policies bought direct. There are many benefits of using a Steadfast broker for your insurance.

steadfast claims advocate

Get in touch

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