About Us
Protect the life you've worked for.
Save time and effort with a broker who keeps you informed and educated, giving you the freedom to grow your business and live your life without fear.
With over 15 years of helping Australians protect their livelihood, we understand the frustration of dealing with insurance.
At Consolidated Insurance Brokers our insurance offerings smash the direct insurers with comprehensive cover – and we're surprisingly competitive.
Don't believe us? Take a look at our reviews.
What our clients have to say
109 James St, New Farm
5.0 967 reviews
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Andrew Li ★★★★★ a week ago
Clayton Rowlings did a wonderful job for me. He's very knowledgeable on everything about insurance. He's also an excellent communicator, being able to listen and understand my needs and then advise me accordingly. … More He got me a deal about 30% cheaper than the one I got from my existing stockbroker. This occasion of getting an insurance quote was the best experience I have ever had so far in my lifetime and I'm 67 years old! -
Simon Abraham ★★★★★ a week ago
I cannot recommend Aimee Spencer highly enough. She didn't just sell me a policy; she genuinely cared about understanding my specific coverage needs. Not only did Aimee take the time to genuinely understand my specific … More coverage needs, but she proactively ensured all necessary documentation was issued and delivered well ahead of my deadline. If you are looking for an insurance broker who is competent, caring, and truly operates with your best interest in mind, look no further. -
Ross Hudson ★★★★★ a week ago
I couldn't be happier with the professionalism and high service standards I've experienced since first contacting CIB back in March 2025 for an insurance quote.I have been assisted by Tracey Eaton who is always … More at the end of the phone when I call or quick to respond on the off chance she's not available.Tracey is very friendly, patient, informative and knowledgable. She is authentic and from my initial contact (and further ones since) Tracey goes to the lengths necessary to answer all my questions by explaining and adding extra information, or providing examples in straightforward terms, and conducts any follow up very promptly and effectively.My insurance need wasn't for a common residential property, and staff at numerous other insurance companies I'd approached didn't know if they could arrange cover or couldn't.By the time I'd got CIBs contact info I was frustrated, skeptical and I didn't have confidence I was going to find an insurance product I was after.Straight away Tracey said she was pretty sure she could find an insurer who would be able to offer me insurance, as she was aware coverage in the past had been' obtained for similar properties and circimstances. Within a short time she was back in contact confirming it was possible.Subsequent quotes were reasonable and provided options, and the policy statement info was easy to understand.After many dead-ends with a lot of enquiries I'd made of other insurers, previously, and a lot of wasted time and dealing with other people nowhere near as interested to help or knowledgeable about available imsurers ... my contact and experience with Tracey and CIB was so easy, hassle free and re-assuring. I ended up with everything I needed and for a competitive premium.A couple of other employees of CIB who I've also spoken to, including Mark McGuire, have been just as helpful, interested and committed to providing great communication and assistance to me.It's evident the employment standards, training and management support or practices result in recruiting good people, who enjoy their job and are good at it.I couldn't be more satisfied and I believe I'm in good hands. I continue to receive fast, friendly, genuine assistance on the couple of occassions I've had further contact since taking out my policy.Thanks Tracey and to your colleagues, you display a passion and commitment to present the best side of the insurance industry, in the best interest and for benefit to your client.I hope many other people get to have the same positive experience as I have. -
Stavros Jan ★★★★★ a week ago
Alison Never at Consolidated Insurance Brokers was exactly what I needed. I received very clear advice and support from her regarding my insurance inquiries. I highly recommend taking the time to talk with Alison you won’t … More be disappointed.Thank You so much Alison for helping me purchase the appropriate insurance for my investment. Excellent Service and Professionalism.Regards Niki and hubby -
Joan Murray ★★★★★ a week ago
Tracey Eaton
Tailored protection made simple
Your life isn’t the same as anyone else’s – the way you protect it shouldn’t be either.
We work for you, not the insurance providers. Whether you need help getting coverage that is tailored for your needs, or someone to advocate for you when the worst occurs, we’re here to help.
With CIB, you’ll have access to a team of professionals focused on providing excellent – not just “good” – protection for the things that matter to you.
We manage your insurance so you don't have to
Searching through documents… trying to understand industry terms… it’s hard to know if an insurance product is right for you.
On top of that, insurance requires admin and keeping track of records. By using a broker, you have a team at the ready to help and keep track of your coverage for you.
With a CIB broker, you'll also have your insurance renewals taken care of. We provide you with quotes for your cover every year to ensure you've always got the best cover at the best price.
Our values are important to us – they define what we do and how we do it.
You come first
As a broker, we act in our client’s best interest – and we take this responsibility very seriously. We’re here to provide the insurance solutions you need – this means listening and understanding what you own, what you do, and what you want to protect before blindly making recommendations.
give great advice
— not just "good" advice. The coverage we provide will be the best value premium we can source for you – but this does not always mean the cheapest. It will, however, be the best combination of protection, benefits (new car for old, accidental damage, etc.). We only recommend cover that you can count on.
empowerment through education
You might not want to know all the fine print, but we help you understand the key aspects of your insurance – presented in plain English, not confusing contract terms. Why? So you’re empowered to make better decisions around risk management, your assets, and protecting the life you enjoy.
deliver on claims
What good is insurance if it doesn’t help when you need it most? With an excellent claims team who fight for you when something goes wrong – you’ll be able to get back on track as soon as possible. Dedicated claim management sets us apart from buying directly from an insurer, reducing stress, ensuring your claim gets paid, and saving you precious time.
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