renewal service
no more surprises
Hassle-free insurance renewals
Insurers often change the terms and coverage of their policies yearly, without much notice or you realising. If you dig to the bottom of your email inbox, you’d probably find an email inviting you to “Read the updated PDS”…
Like most people, you probably renew the policy and pay thinking you’re covered… Little do you know, the insurer may have increased their price and offered slightly less cover.
According to a Consumer Action Law Centre (CALC) study, 86% of Australians would find clearer information about their premiums in renewal letters helpful.
Understand your options
comparisons in clear English
As a client of CIB, you'll get a comparison of your insurance renewals in a visual, easy to interpret format. Straight to your inbox. You'll always understand what you're covered for, what you're not covered for, and what your duties are.
get the best value
Quotes for renewal options
Every year we re-quote your insurance renewals with our full panel of insurers. This means you get given a range of quote options, so the choice is always yours, and you can be certain you've got the best cover at the best price.
GET CLARITY ON YOUR COVER
As a client of CIB, you’ll receive a clear list of any changes to your policy, a full comparison to last year’s premium, and any recommendations we have for better coverage.
Every year, your broker will “remarket” (quote your needs with a range of insurers) to see if we can get you a better value policy with a different insurer.
By doing this on your behalf, we make sure you always have the best protection in place at the best possible price for your truck insurance, property insurance.
What our clients have to say
109 James St, New Farm
-
Clayton Rowlings did a wonderful job for me. He's very knowledgeable on everything about insurance. He's also an excellent communicator, being able to listen and understand my needs and then advise me accordingly. … More He got me a deal about 30% cheaper than the one I got from my existing stockbroker. This occasion of getting an insurance quote was the best experience I have ever had so far in my lifetime and I'm 67 years old!
-
I cannot recommend Aimee Spencer highly enough. She didn't just sell me a policy; she genuinely cared about understanding my specific coverage needs. Not only did Aimee take the time to genuinely understand my specific … More coverage needs, but she proactively ensured all necessary documentation was issued and delivered well ahead of my deadline. If you are looking for an insurance broker who is competent, caring, and truly operates with your best interest in mind, look no further.
-
I couldn't be happier with the professionalism and high service standards I've experienced since first contacting CIB back in March 2025 for an insurance quote.I have been assisted by Tracey Eaton who is always … More at the end of the phone when I call or quick to respond on the off chance she's not available.Tracey is very friendly, patient, informative and knowledgable. She is authentic and from my initial contact (and further ones since) Tracey goes to the lengths necessary to answer all my questions by explaining and adding extra information, or providing examples in straightforward terms, and conducts any follow up very promptly and effectively.My insurance need wasn't for a common residential property, and staff at numerous other insurance companies I'd approached didn't know if they could arrange cover or couldn't.By the time I'd got CIBs contact info I was frustrated, skeptical and I didn't have confidence I was going to find an insurance product I was after.Straight away Tracey said she was pretty sure she could find an insurer who would be able to offer me insurance, as she was aware coverage in the past had been' obtained for similar properties and circimstances. Within a short time she was back in contact confirming it was possible.Subsequent quotes were reasonable and provided options, and the policy statement info was easy to understand.After many dead-ends with a lot of enquiries I'd made of other insurers, previously, and a lot of wasted time and dealing with other people nowhere near as interested to help or knowledgeable about available imsurers ... my contact and experience with Tracey and CIB was so easy, hassle free and re-assuring. I ended up with everything I needed and for a competitive premium.A couple of other employees of CIB who I've also spoken to, including Mark McGuire, have been just as helpful, interested and committed to providing great communication and assistance to me.It's evident the employment standards, training and management support or practices result in recruiting good people, who enjoy their job and are good at it.I couldn't be more satisfied and I believe I'm in good hands. I continue to receive fast, friendly, genuine assistance on the couple of occassions I've had further contact since taking out my policy.Thanks Tracey and to your colleagues, you display a passion and commitment to present the best side of the insurance industry, in the best interest and for benefit to your client.I hope many other people get to have the same positive experience as I have.
-
Alison Never at Consolidated Insurance Brokers was exactly what I needed. I received very clear advice and support from her regarding my insurance inquiries. I highly recommend taking the time to talk with Alison you won’t … More be disappointed.Thank You so much Alison for helping me purchase the appropriate insurance for my investment. Excellent Service and Professionalism.Regards Niki and hubby
-
Tracey Eaton
Frequently Asked Questions
Your insurance needs will change frequently while you hold your policy. Your yearly renewal is a great opportunity to re-evaluate your needs, update your details, and make sure you’re not over or under-insured.
Under the Insurance Contracts Act 1984, you have a duty to not make a misrepresentation. If you do, your insurer could use that against you to reduce or deny your claims entirely. This means it’s important to ensure the details on your policy are accurate and up to date.
Your business, home and vehicle are some of the greatest investments you’ll make in your lifetime. It’s important to ensure there aren’t any nasty surprises in the event you need to make a claim.
It can be easy to forget what changes have occurred throughout the year. While we recommend updating your broker at the time of any changes, these questions can help keep your policy up-to-date when renewing your insurance:
- Are you offering any new goods or services?
- Does your company store or exchange customer information?
- Has your business’s legal structure changed?
- Do you expect your revenue/personal income to change?
- Have you purchased or sold property or equipment?
- Have you renovated your home or changed your business fit-out?
- Has your building or home value changed?
- Are your property/ies insured for full replacement value?
- Have staff numbers changed?
- Do you use subcontractors, or has your use of subcontractors increased/decreased?
Get in touch
Get a Reply within 60 minutes.
Talk today with our team to find the right kind of insurance that will suit your needs.
Or Call our friendly team today on:
