Areas we service
Most of our clients are spread across Australia, and have been since 2010. We work from two Queensland offices, New Farm in Brisbane and Bundaberg, and the office is where the broker sits rather than where the client has to be. These are the areas we are asked about most.
Each page below is about that area rather than about us: what we see in the local building stock, what tends to be wrong on the policies that come to us from there, and who picks up when you ring. Our offices answer their own phones 8am–6pm Mon–Fri.
Queensland
Our head office, and the base for most of our South East Queensland commercial work.
Mixed-use and strata-titled commercial buildings, retail and industrial units, from Coomera to Coolangatta.
Commercial buildings, retail and hospitality premises and business packs, from Caloundra through Maroochydore to Noosa.
Our Wide Bay and Burnett office, looking after commercial and rural clients across the region.
Commercial buildings, sheds and business premises across Cairns and Far North Queensland, where cyclone exposure sets the price.
Commercial buildings, industrial premises and commercial strata across Townsville and North Queensland.
Warehouses, industrial premises and older commercial stock across Ipswich and the western corridor.
Commercial buildings, business premises and rural enterprises across Emerald and the Central Highlands.
New South Wales
Commercial buildings, offices, retail and industrial units from the CBD and Parramatta out through the western estates.
Industrial premises, workshops, warehousing and older commercial stock across Newcastle and the Hunter.
Industrial units, workshops and factories through the Illawarra estates, plus commercial stock in the city centre.
Commercial buildings, depots, dealerships and rural-commercial premises across Wagga Wagga and the Riverina.
Victoria
Warehouses and factories through the western, south-eastern and northern corridors, plus commercial buildings closer in.
Repurposed industrial floor space, workshops and commercial premises across Geelong and the Bellarine.
Heritage shopfronts, offices and commercial buildings through the Ballarat city centre and the surrounding district.
Let commercial buildings, heritage shopfronts and business premises across Bendigo and central Victoria.
Western Australia
Commercial buildings, industrial units and business premises from the CBD out through Canning Vale, Malaga and Welshpool.
South Australia
Bluestone city frontages through to large-format industrial premises at Wingfield, Regency Park and Edinburgh.
Australian Capital Territory
Offices, government tenancies, commercial buildings and light industrial premises across Canberra and the ACT.
Does it matter where your broker sits?
Less than you would expect. Your policy is placed with an insurer that operates nationally, and the work that decides whether you are properly covered is reading and phone calls: testing the sum insured against a real rebuild figure, checking what the wording excludes, going back to the market at renewal, and arguing a claim that has been underpaid.
What does matter is whether one named person owns your file from one year to the next. That is what our two offices are organised around, and it is why we would rather list the areas we genuinely look after than claim a shopfront in each of them.
Don't see your area?
We work with commercial clients in every state, by phone and video. Call 07 3292 1111.
Talk to a broker who will actually look at your cover
Call now, most enquiries are settled in one conversation - or leave your details and we'll ring within 90 minutes on a new enquiry (8am–6pm Mon–Fri).
The information on this page is general in nature and does not take into account your objectives, financial situation or needs. Before acting on it, consider whether it is appropriate for your circumstances. Where the information relates to a particular insurance product, consider the relevant Product Disclosure Statement before making a decision.