Highly recommend Consolidated Insurance Brokers. A big thank you to Aimee Spencer for providing great insurance pricing and making the whole process so easy. Aimee was professional, helpful, and fantastic to deal with. Great service all around!
Google reviews of Consolidated Insurance Brokers
Consolidated Insurance Brokers holds 1,465 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,098 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 29/08/2026.
254 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 30/08/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
Thank you Tracey for helping me get a very good new quote for my commercial building, you are very helpful and easy to communicate with, appreciate you go all out to help me with the best. I will surely recommend you to my friends and family 🫰
Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.
Aimee Spencer of Consolidated Insurance Brokers organised my insurance premiums quickly in a courteous and professional manner over the phone. Was explained in simple terms and the process which I found very accommodating and saved me thousands. Highly recommend Aimee and I appreciate all her work and thank her so much.
Highly recommend Debbie! She made the process incredibly easy and saved me heaps on my insurance.
Deja Coffey is our current Insurance broker for our company. Deja has Absolutely outstanding customer service and I highly recommend going with her for all your insurance needs.
Aimee Spencer. Where can I even begin to express the upmost gratitude I have for all her support. Aimee has been nothing short of outstanding. Through one of the most challenging times of my life, she has supported me with patience, care, and unwavering commitment. She regularly works after hours, always follows up, and never hesitates to go the extra mile — even when I’m impossible to reach. Her service is exceptional, and her kindness has meant more than she knows. Absolutely deserving of 5 stars.
⭐️⭐️⭐️⭐️⭐️ I would highly recommend Aimee Spencer. From the very beginning, Aimee was incredibly professional, friendly, knowledgeable and genuinely helpful. She made the entire insurance process so easy and straightforward, taking the time to understand what we needed and ensuring we had the right cover in place. Aimee was always quick to respond to any questions, provided clear and helpful advice, and kept us informed throughout the process. It’s refreshing to deal with someone who is so attentive, reliable and genuinely cares about providing a great service. She went above and beyond to make sure everything was organised properly and that we were completely happy with our insurance arrangements. Her communication and attention to detail were exceptional, and we felt confident knowing everything was being handled by someone we could trust. Thank you so much, Aimee, for all your help and for making what can sometimes be a stressful process so easy. Your professionalism and customer service are outstanding. I wouldn’t hesitate to recommend Aimee!
Star rating only - no written review.
Haven’t had to ever do a claim but Reena has been wonderful in sorting out our initial insurance policy. She’s quick to get in contact with and it was the cheapest policy I could find
We decided to get a quote from Consolidated Insurance Brokers after our current policy went up over $2000 for no reason. Gina was very knowledgeable and helpful, responding right away and saving us almost $2000 for more cover. Communication was very fast and we had our documents the same day. We can highly recommend them.
⭐️⭐️⭐️⭐️⭐️ I wish I could give Deb 100 five-star reviews! Her customer service is nothing short of incredible. I originally contacted Deb for just one insurance policy, but after dealing with her and experiencing the level of service she provides, I made the decision to move all six of my existing policies from another broker over to her. She made the entire process incredibly easy, seamless and stress-free. It’s so refreshing to deal with someone who genuinely goes above and beyond for their clients. Thank you so much, Deb. I couldn’t recommend you highly enough! ⭐️ Nik x
For a number of years, I have had our considerable insurance requirements attended to by the efficient and professional Tracey Friedland from Consolidated Insurance Brokers. Always a pleasure to deal with and am happy to recommend to other businesses. KP
In the 5 yrs ive been insuring my commercial property, Aimee is the first broker to properly explain the process for me. She was super efficient at replying, took the time to ensure i was well versed on scenarios that could effect my insurance and also gave me the best price. I felt totally comfortable and much better informed after our conversations. Very professional, honest and helpful service. Thx Aimee
We have been working with Cyndie for over 12 months for our small business insurance (customers of CIB for 5 years) We cannot highly recommend Cyndie enough, she always takes the time to answer our questions or queries and is prompt when making changes to our policies. We trust Cyndie with all our insurances, she explains the insurance covers thoroughly, makes sure our business property, assets and livelihood are protected and always has been a pleasure to deal with. Thankyou for all your work Cyndie. Renay, Rhino Support Coordination.
We have been with Consolidated Insurance Brokers for a few years now and they are simply the best. This year Dylan helped us obtain the best deals in commercial property insurance. Despite high inflation in almost everything, Dylan was able to find a better deal than the previous year! Would highly recommend them over all the other brokers.
I would highly recommend Tracey at Consolidated Insurance Brokers. Tracey has been incredibly helpful, professional and supportive throughout the entire process. Her communication, knowledge and willingness to assist have been outstanding, and she has always taken the time to ensure everything was clearly explained. It has been a pleasure dealing with Tracey, and I truly appreciate the excellent service and assistance she has provided. If you are looking for someone who is reliable, knowledgeable and genuinely cares about providing great service, I would highly recommend Tracey and Consolidated Insurance Brokers. Thank you, Tracey, for all your help and fantastic service!
I had a great experience with Consolidated Insurance Brokers. Tracey Friedland was incredibly helpful throughout the entire process, making insurance straightforward and stress-free. She took the time to explain everything clearly, found us great value, and was always proactive with her follow-up to make sure everything was taken care of. I recommend Tracey and the team at CIB to anyone looking for reliable insurance advice. Thank you, Tracey, for all your help!
Star rating only - no written review.
Tracey above and beyond for her clients, I wouldn’t go anywhere else!
Well looked after
Dealt with Consolidated Insurance Brokers to sort business insurance for my mobile food van - a custom-built refrigerated setup that's not the easiest thing to insure. Debbie worked through the details with me, got it placed with Vero, and came back with a competitive premium that covered everything I needed: public liability, the vehicle, stock and goods in transit. She was happy to revise the quote as my requirements changed and made sure the specifics of the vehicle were captured properly. Good, straightforward service and a fair price. Happy to recommend.
Tracey at Consolidated Insurance Brokers was a delight to work with. She is very knowledgeable about all things insurance and was able to find the most competitive rate I could see on market!
I'm a small business owner and have used Consolidated Insurance Brokers for many years. They have always been professional, while also being friendly, understanding and very helpful. I would also like to mention Aimee Spencer who goes above and beyond. She always tries find the right policies to fit our business, while also ensuring we are getting the best value we can.
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