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Google reviews of Consolidated Insurance Brokers

5.01,489 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,489 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,127 in Brisbane and 358 in Bundaberg.

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Debbie Blanco has been exceptional in explaining product range and my needs. Im happy that I have encounter her to sort my business insurance needs.

Robert Ie · · Brisbane (New Farm)Broker: Debbie Blanco

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Every review, newest first

Averaging 5.0 stars, the most recent dated 03/11/2026. 231 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 04/11/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

I highly recommend CIB to those seeking honest, transparent and very competitive insurance with the bonus of dealing with the nicest people you can imagine, including Dylan our broker. He worked overtime to secure an outstanding package for our business, clearly explained every detail and obtained more beneficial terms for us at an exceptional price. Whilst we don't often equate insurance with warmth, care AND professionalism - Dylan (and CIB) embody this in spades. Thank you CIB!

Chelsii Bear · · Brisbane (New Farm)Broker: Dylan Buckley

We chose Nikky at Consolidated Insurance Brokers to find us the best house and contents policy for our newly built dream home. Nikky really knows her stuff. She made the whole process extremely easy for us, and her knowldege of particular policy details was outstanding. If you are looking for someone who is fully across the subject matter, and who will go the extra mile to get you the best deal, then look no further than Nikky. We are delighted with the result she got for us. Best broker ever!

Paul Effeney · · Brisbane (New Farm)

Debbie Blanco has been exceptional in explaining product range and my needs. Im happy that I have encounter her to sort my business insurance needs.

Robert Ie · · Brisbane (New Farm)Broker: Debbie Blanco

Approachable, responsive, willing to put in extra time and effort, Deja found a suitable insurance for us within a rather short timeframe. Thank you and all the best.

T Y wong · · BundabergBroker: Deja Coffey

I can't speak highly enough of Tracey at Consolidated Insurance Brokers! From start to finish, she was an absolute pleasure to deal with. Not only did she go above and beyond to help us secure the right insurance coverage for our needs, but she made the entire process incredibly easy and enjoyable. Her knowledge, professionalism and attention to detail were exceptional, but what really sets Tracey apart is her personality. She's genuinely friendly, bubbly, approachable and an absolute breath of fresh air to deal with. It's rare to come across someone who is not only fantastic at what they do but also makes you feel so comfortable and well looked after throughout the process. You can tell Tracey genuinely cares about her clients and takes pride in making sure they're properly covered. If you're looking for an insurance broker who knows their stuff, goes the extra mile and is an absolute delight to deal with, Tracey is your person! Couldn't recommend her or Consolidated Insurance Brokers more highly. Thanks again, Tracey – you're an absolute superstar!

Pristine Filtration · · Brisbane (New Farm)Broker: Tracey Friedland

Tracey was very good to deal with, very simple explained everything and got me through the whole process for my business highly recommend

Evan Morris · · Brisbane (New Farm)Broker: Tracey Friedland

I have been working with Tracey for my PI Insurance for many years now, and can highly recommend working with her. She is always professional, very knowledgable and helpful. It is always a pleasure working with Tracey.

Rebecca Wilkins · · Brisbane (New Farm)Broker: Tracey Friedland

My god, I was blessed to have been connected with Tracey through an employer of mine today. I’m really new to insurance or having anything insured, I was uncertain and nervous about the questions. Tracey’s domineer immediately insured my comfort from the get go. She guided me through the steps with amazing hospitality, patience and clear communication which made this experience easier than ever. It didn’t take long and it was a very smooth and entertaining experience to say the least. To be honest it felt like organising this through a trusted friend I have known for years. She not only made sure she was looking after my best interests with the caring questions she asked, but my safety and well being for others also. I’m very happy and I in fact feel lucky to have done my insurance with Tracey. I will never operate or refer anyone, anywhere else. Thank you Tracey :)

Julian Wallace · · Brisbane (New Farm)Broker: Tracey Friedland

Tracey delivers. Look no further.

Corian Francais · · Brisbane (New Farm)Broker: Tracey Friedland

Debbie made the process simple and pleasant to deal with, very efficient. Would definitely recommend.

Chris Murray · · Brisbane (New Farm)Broker: Debbie Blanco

After our previous broker was only able to offer significant policy premium increases, Tracey was able to ask all the right questions to get a better understanding of our business and provide a policy that not only provided better suited cover, but had almost no increase from our previous years policy.

Dom Daley · · Brisbane (New Farm)Broker: Tracey Friedland

Had a great experience with Consolidated Insurance Brokers. Nikki was very thorough and responsive to our requests and provided us with great advice throughout.

James Brick · · Brisbane (New Farm)

Star rating only - no written review.

James Pearson · · BundabergBroker: Daniel Roussounis

Tracey made the insurance process very easy and understandable for us. She got us the best deal and has been arranging our insurance for few years now. I have no hesitation in recommending her services to any one looking for insurance.

Greenstone Disability Services · · Brisbane (New Farm)Broker: Tracey Friedland

Had a great experience with Debbie from Consolidated Insurance Brokers! She helped me arrange landlord insurance for my property in QLD. I had lots of questions, and she answered every one patiently without ever making me feel rushed. Excellent service, very professional, and genuinely helpful. Highly recommend Debbie!

ankur mathur · · Brisbane (New Farm)Broker: Debbie Blanco

Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon

Friendly professional and comprehensive service

Aurelio Cavallaro · · Brisbane (New Farm)Broker: Debbie Blanco

I am very happy with this company there' are very and nice responsible team and good customer service

Shafiq auto repairs · · Brisbane (New Farm)

Really appreciate Declan helping my client out on super short notice!

Jesse-James Edwards · · Brisbane (New Farm)

After needing to find a new Insurance Broker I called Consolidated Insurance Brokers, I spoke with Nikky who has made changing brokers very easy and stress free. Great communication, professional and friendly. I would highly recommend Nikky for anyone needing insurance.

GCM Earthmoving Pty Ltd · · Brisbane (New Farm)

We couldn’t be happier with the service we received from Dylan. When we first spoke with him, we realised that our existing insurance cover wasn’t adequate for our signwriting business and that we had some important gaps in our coverage. Dylan went above and beyond, took the time to really get to know our business and understand what we needed. He was able to find us the perfect insurance cover at a great price, and we now have peace of mind knowing our business is properly protected. We honestly couldn’t recommend Dylan highly enough. He was friendly, professional and genuinely cared about getting the right outcome for us. Thank you Dylan! Five stars!!!

Caledonian Colour · · Brisbane (New Farm)Broker: Dylan Buckley

Tori from CIB is fantastic!

Cady Parfitt · · Brisbane (New Farm)Broker: Tori Gordon

So I had Debbie Blanco help me, let me tell you my story- I said what I needed and she did it up - I then asked for a million revisions (I swear poor Debbie had such a run around with me) but she happily did every alteration I asked for and I felt comfortable to ask for them too! Long story short I went with what Debbie had initially proposed! She’s very thorough and well experienced but customer service is top notch and made me feel reassured and comfortable the entire time

OG PONYTAIL · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie was fantastic….quickly got back to me and explained the policy simply.

Jo-Anne Ellison · · Brisbane (New Farm)Broker: Debbie Blanco

Reviews by insurance type

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Information current as at 06/09/2026