So I had Debbie Blanco help me, let me tell you my story- I said what I needed and she did it up - I then asked for a million revisions (I swear poor Debbie had such a run around with me) but she happily did every alteration I asked for and I felt comfortable to ask for them too! Long story short I went with what Debbie had initially proposed! She’s very thorough and well experienced but customer service is top notch and made me feel reassured and comfortable the entire time
Google reviews of Consolidated Insurance Brokers
Consolidated Insurance Brokers holds 1,474 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,107 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 23/09/2026.
257 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 23/09/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
Debbie was fantastic….quickly got back to me and explained the policy simply.
Star rating only - no written review.
I had a great experience dealing with Dylan at CIB. He was extremely responsive, knowledgeable and thorough throughout the entire process. He took the time to work through the different insurance options, explain the differences in coverage clearly, and ultimately helped me get the right outcome for my property. Dylan was proactive, easy to deal with and clearly had my best interests in mind. I’d have no hesitation recommending him to anyone looking for a reliable and knowledgeable insurance broker.
We had excellent service in obtaining insurance on a newly purchased commercial property. Clayton Rowlings explained everything so clearly and very patient with many questions regarding different options. Highly recommended! Thanks Clayton.
Amy was great to deal with and went above and beyond all expectations
I had a great experience with Aimee Spencer, she explained everything and answered all questions and very easy to work with. Can recommend.
It was a pleasure dealing with Debbie for my public liability insurance. Prompt service specific to my individual requirements. I highly recommend CIB.
Tracey helped me get my company insurance. I was lead to her by a friend as a reference and she has been super efficient and informative in making the insurance work. Thanks for the help Tracey!!!
Debbie Blanco was great to deal with and found insurance for me where other brokers could not.
Highly recommend Consolidated Insurance Brokers. A big thank you to Aimee Spencer for providing great insurance pricing and making the whole process so easy. Aimee was professional, helpful, and fantastic to deal with. Great service all around!
Thank you Tracey for helping me get a very good new quote for my commercial building, you are very helpful and easy to communicate with, appreciate you go all out to help me with the best. I will surely recommend you to my friends and family 🫰
Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.
Aimee Spencer of Consolidated Insurance Brokers organised my insurance premiums quickly in a courteous and professional manner over the phone. Was explained in simple terms and the process which I found very accommodating and saved me thousands. Highly recommend Aimee and I appreciate all her work and thank her so much.
Highly recommend Debbie! She made the process incredibly easy and saved me heaps on my insurance.
Deja Coffey is our current Insurance broker for our company. Deja has Absolutely outstanding customer service and I highly recommend going with her for all your insurance needs.
Aimee Spencer. Where can I even begin to express the upmost gratitude I have for all her support. Aimee has been nothing short of outstanding. Through one of the most challenging times of my life, she has supported me with patience, care, and unwavering commitment. She regularly works after hours, always follows up, and never hesitates to go the extra mile — even when I’m impossible to reach. Her service is exceptional, and her kindness has meant more than she knows. Absolutely deserving of 5 stars.
⭐️⭐️⭐️⭐️⭐️ I would highly recommend Aimee Spencer. From the very beginning, Aimee was incredibly professional, friendly, knowledgeable and genuinely helpful. She made the entire insurance process so easy and straightforward, taking the time to understand what we needed and ensuring we had the right cover in place. Aimee was always quick to respond to any questions, provided clear and helpful advice, and kept us informed throughout the process. It’s refreshing to deal with someone who is so attentive, reliable and genuinely cares about providing a great service. She went above and beyond to make sure everything was organised properly and that we were completely happy with our insurance arrangements. Her communication and attention to detail were exceptional, and we felt confident knowing everything was being handled by someone we could trust. Thank you so much, Aimee, for all your help and for making what can sometimes be a stressful process so easy. Your professionalism and customer service are outstanding. I wouldn’t hesitate to recommend Aimee!
Star rating only - no written review.
Haven’t had to ever do a claim but Reena has been wonderful in sorting out our initial insurance policy. She’s quick to get in contact with and it was the cheapest policy I could find
We decided to get a quote from Consolidated Insurance Brokers after our current policy went up over $2000 for no reason. Gina was very knowledgeable and helpful, responding right away and saving us almost $2000 for more cover. Communication was very fast and we had our documents the same day. We can highly recommend them.
⭐️⭐️⭐️⭐️⭐️ I wish I could give Deb 100 five-star reviews! Her customer service is nothing short of incredible. I originally contacted Deb for just one insurance policy, but after dealing with her and experiencing the level of service she provides, I made the decision to move all six of my existing policies from another broker over to her. She made the entire process incredibly easy, seamless and stress-free. It’s so refreshing to deal with someone who genuinely goes above and beyond for their clients. Thank you so much, Deb. I couldn’t recommend you highly enough! ⭐️ Nik x
For a number of years, I have had our considerable insurance requirements attended to by the efficient and professional Tracey Friedland from Consolidated Insurance Brokers. Always a pleasure to deal with and am happy to recommend to other businesses. KP
In the 5 yrs ive been insuring my commercial property, Aimee is the first broker to properly explain the process for me. She was super efficient at replying, took the time to ensure i was well versed on scenarios that could effect my insurance and also gave me the best price. I felt totally comfortable and much better informed after our conversations. Very professional, honest and helpful service. Thx Aimee
Reviews by insurance type
Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.
- Business insurance 13 reviews
- Commercial building insurance 47 reviews
- Commercial landlord insurance 10 reviews
- Commercial property insurance 10 reviews
- Commercial strata insurance 6 reviews
- Professional indemnity insurance 8 reviews
- Public liability insurance 26 reviews
- Residential landlord insurance 6 reviews
Reviews by broker
The same reviews again, grouped by the broker the reviewer named.
- Aimee Spencer 92 reviews
- Clayton Rowlings 42 reviews
- Cyndie Vockler 49 reviews
- Daniel Roussounis 83 reviews
- Debbie Blanco 268 reviews
- Deja Coffey 15 reviews
- Dylan Buckley 6 reviews
- Gina De Bonis 23 reviews
- James Kirk 9 reviews
- Jeff Forbes 14 reviews
- Karen Barton 35 reviews
- Mark McGuire 36 reviews
- Reena Karayil 9 reviews
- Saskia Van Oostveen 27 reviews
- Sheryll Todd 30 reviews
- Tori Gordon 40 reviews
- Tracey Friedland 65 reviews
- William Paull 6 reviews
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Information current as at 06/09/2026
The information on this page is general in nature and does not take into account your objectives, financial situation or needs. Before acting on it, consider whether it is appropriate for your circumstances. Where the information relates to a particular insurance product, consider the relevant Product Disclosure Statement before making a decision.