Google reviews of Consolidated Insurance Brokers


Consolidated Insurance Brokers holds 1,489 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,127 in Brisbane and 358 in Bundaberg.
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Google review, word for word
Debbie Blanco has been exceptional in explaining product range and my needs. Im happy that I have encounter her to sort my business insurance needs.
Every review, newest first
Averaging 5.0 stars, the most recent dated 03/11/2026. 231 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 04/11/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
I highly recommend CIB to those seeking honest, transparent and very competitive insurance with the bonus of dealing with the nicest people you can imagine, including Dylan our broker. He worked overtime to secure an outstanding package for our business, clearly explained every detail and obtained more beneficial terms for us at an exceptional price. Whilst we don't often equate insurance with warmth, care AND professionalism - Dylan (and CIB) embody this in spades. Thank you CIB!
We chose Nikky at Consolidated Insurance Brokers to find us the best house and contents policy for our newly built dream home. Nikky really knows her stuff. She made the whole process extremely easy for us, and her knowldege of particular policy details was outstanding. If you are looking for someone who is fully across the subject matter, and who will go the extra mile to get you the best deal, then look no further than Nikky. We are delighted with the result she got for us. Best broker ever!
Debbie Blanco has been exceptional in explaining product range and my needs. Im happy that I have encounter her to sort my business insurance needs.
Approachable, responsive, willing to put in extra time and effort, Deja found a suitable insurance for us within a rather short timeframe. Thank you and all the best.
I can't speak highly enough of Tracey at Consolidated Insurance Brokers! From start to finish, she was an absolute pleasure to deal with. Not only did she go above and beyond to help us secure the right insurance coverage for our needs, but she made the entire process incredibly easy and enjoyable. Her knowledge, professionalism and attention to detail were exceptional, but what really sets Tracey apart is her personality. She's genuinely friendly, bubbly, approachable and an absolute breath of fresh air to deal with. It's rare to come across someone who is not only fantastic at what they do but also makes you feel so comfortable and well looked after throughout the process. You can tell Tracey genuinely cares about her clients and takes pride in making sure they're properly covered. If you're looking for an insurance broker who knows their stuff, goes the extra mile and is an absolute delight to deal with, Tracey is your person! Couldn't recommend her or Consolidated Insurance Brokers more highly. Thanks again, Tracey – you're an absolute superstar!
Tracey was very good to deal with, very simple explained everything and got me through the whole process for my business highly recommend
I have been working with Tracey for my PI Insurance for many years now, and can highly recommend working with her. She is always professional, very knowledgable and helpful. It is always a pleasure working with Tracey.
My god, I was blessed to have been connected with Tracey through an employer of mine today. I’m really new to insurance or having anything insured, I was uncertain and nervous about the questions. Tracey’s domineer immediately insured my comfort from the get go. She guided me through the steps with amazing hospitality, patience and clear communication which made this experience easier than ever. It didn’t take long and it was a very smooth and entertaining experience to say the least. To be honest it felt like organising this through a trusted friend I have known for years. She not only made sure she was looking after my best interests with the caring questions she asked, but my safety and well being for others also. I’m very happy and I in fact feel lucky to have done my insurance with Tracey. I will never operate or refer anyone, anywhere else. Thank you Tracey :)
Tracey delivers. Look no further.
Debbie made the process simple and pleasant to deal with, very efficient. Would definitely recommend.
After our previous broker was only able to offer significant policy premium increases, Tracey was able to ask all the right questions to get a better understanding of our business and provide a policy that not only provided better suited cover, but had almost no increase from our previous years policy.
Had a great experience with Consolidated Insurance Brokers. Nikki was very thorough and responsive to our requests and provided us with great advice throughout.
Star rating only - no written review.
Tracey made the insurance process very easy and understandable for us. She got us the best deal and has been arranging our insurance for few years now. I have no hesitation in recommending her services to any one looking for insurance.
Had a great experience with Debbie from Consolidated Insurance Brokers! She helped me arrange landlord insurance for my property in QLD. I had lots of questions, and she answered every one patiently without ever making me feel rushed. Excellent service, very professional, and genuinely helpful. Highly recommend Debbie!
Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.
Friendly professional and comprehensive service
I am very happy with this company there' are very and nice responsible team and good customer service
Really appreciate Declan helping my client out on super short notice!
After needing to find a new Insurance Broker I called Consolidated Insurance Brokers, I spoke with Nikky who has made changing brokers very easy and stress free. Great communication, professional and friendly. I would highly recommend Nikky for anyone needing insurance.
We couldn’t be happier with the service we received from Dylan. When we first spoke with him, we realised that our existing insurance cover wasn’t adequate for our signwriting business and that we had some important gaps in our coverage. Dylan went above and beyond, took the time to really get to know our business and understand what we needed. He was able to find us the perfect insurance cover at a great price, and we now have peace of mind knowing our business is properly protected. We honestly couldn’t recommend Dylan highly enough. He was friendly, professional and genuinely cared about getting the right outcome for us. Thank you Dylan! Five stars!!!
Tori from CIB is fantastic!
So I had Debbie Blanco help me, let me tell you my story- I said what I needed and she did it up - I then asked for a million revisions (I swear poor Debbie had such a run around with me) but she happily did every alteration I asked for and I felt comfortable to ask for them too! Long story short I went with what Debbie had initially proposed! She’s very thorough and well experienced but customer service is top notch and made me feel reassured and comfortable the entire time
Debbie was fantastic….quickly got back to me and explained the policy simply.
Reviews by insurance type
Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.
- Business insurance 13 reviews
- Commercial building insurance 47 reviews
- Commercial landlord insurance 11 reviews
- Commercial property insurance 10 reviews
- Commercial strata insurance 6 reviews
- Industrial building insurance 5 reviews
- Professional indemnity insurance 8 reviews
- Public liability insurance 26 reviews
- Residential landlord insurance 6 reviews
Reviews by broker
The same reviews again, grouped by the broker the reviewer named.
- Aimee Spencer 93 reviews
- Clayton Rowlings 42 reviews
- Cyndie Vockler 47 reviews
- Daniel Roussounis 82 reviews
- Debbie Blanco 272 reviews
- Deja Coffey 15 reviews
- Dylan Buckley 8 reviews
- Gina De Bonis 23 reviews
- James Kirk 9 reviews
- Jeff Forbes 14 reviews
- Karen Barton 35 reviews
- Mark McGuire 36 reviews
- Reena Karayil 9 reviews
- Saskia Van Oostveen 27 reviews
- Sheryll Todd 33 reviews
- Tori Gordon 41 reviews
- Tracey Friedland 72 reviews
- William Paull 6 reviews
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Our clients have had their say, so ring 07 3292 1111 and decide for yourself whether we are the broker you want for your insurance.
Information current as at 06/09/2026