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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Every review, newest first

Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon

Friendly professional and comprehensive service

Aurelio Cavallaro · · Brisbane (New Farm)Broker: Debbie Blanco

I am very happy with this company there' are very and nice responsible team and good customer service

Shafiq auto repairs · · Brisbane (New Farm)

Really appreciate Declan helping my client out on super short notice!

Jesse-James Edwards · · Brisbane (New Farm)

After needing to find a new Insurance Broker I called Consolidated Insurance Brokers, I spoke with Nikky who has made changing brokers very easy and stress free. Great communication, professional and friendly. I would highly recommend Nikky for anyone needing insurance.

GCM Earthmoving Pty Ltd · · Brisbane (New Farm)

We couldn’t be happier with the service we received from Dylan. When we first spoke with him, we realised that our existing insurance cover wasn’t adequate for our signwriting business and that we had some important gaps in our coverage. Dylan went above and beyond, took the time to really get to know our business and understand what we needed. He was able to find us the perfect insurance cover at a great price, and we now have peace of mind knowing our business is properly protected. We honestly couldn’t recommend Dylan highly enough. He was friendly, professional and genuinely cared about getting the right outcome for us. Thank you Dylan! Five stars!!!

Caledonian Colour · · Brisbane (New Farm)Broker: Dylan Buckley

Tori from CIB is fantastic!

Cady Parfitt · · Brisbane (New Farm)Broker: Tori Gordon

So I had Debbie Blanco help me, let me tell you my story- I said what I needed and she did it up - I then asked for a million revisions (I swear poor Debbie had such a run around with me) but she happily did every alteration I asked for and I felt comfortable to ask for them too! Long story short I went with what Debbie had initially proposed! She’s very thorough and well experienced but customer service is top notch and made me feel reassured and comfortable the entire time

OG PONYTAIL · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie was fantastic….quickly got back to me and explained the policy simply.

Jo-Anne Ellison · · Brisbane (New Farm)Broker: Debbie Blanco

Star rating only - no written review.

Damian B · · Brisbane (New Farm)

I had a great experience dealing with Dylan at CIB. He was extremely responsive, knowledgeable and thorough throughout the entire process. He took the time to work through the different insurance options, explain the differences in coverage clearly, and ultimately helped me get the right outcome for my property. Dylan was proactive, easy to deal with and clearly had my best interests in mind. I’d have no hesitation recommending him to anyone looking for a reliable and knowledgeable insurance broker.

John Tzannes · · Brisbane (New Farm)Broker: Dylan Buckley

We had excellent service in obtaining insurance on a newly purchased commercial property. Clayton Rowlings explained everything so clearly and very patient with many questions regarding different options. Highly recommended! Thanks Clayton.

Caren Joyce · · Brisbane (New Farm)Broker: Clayton Rowlings

Amy was great to deal with and went above and beyond all expectations

GC · · Brisbane (New Farm)Broker: Aimee Spencer

I had a great experience with Aimee Spencer, she explained everything and answered all questions and very easy to work with. Can recommend.

Bigboys Motorcycles · · Brisbane (New Farm)Broker: Aimee Spencer

It was a pleasure dealing with Debbie for my public liability insurance. Prompt service specific to my individual requirements. I highly recommend CIB.

Mark Crabbe · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey helped me get my company insurance. I was lead to her by a friend as a reference and she has been super efficient and informative in making the insurance work. Thanks for the help Tracey!!!

Steve de Hennin · · Brisbane (New Farm)Broker: Tracey Friedland

Debbie Blanco was great to deal with and found insurance for me where other brokers could not.

Darren Daz · · Brisbane (New Farm)Broker: Debbie Blanco

Highly recommend Consolidated Insurance Brokers. A big thank you to Aimee Spencer for providing great insurance pricing and making the whole process so easy. Aimee was professional, helpful, and fantastic to deal with. Great service all around!

Alan SCHNEEKLOTH · · Brisbane (New Farm)Broker: Aimee Spencer

Thank you Tracey for helping me get a very good new quote for my commercial building, you are very helpful and easy to communicate with, appreciate you go all out to help me with the best. I will surely recommend you to my friends and family 🫰

Annie Tan · · Brisbane (New Farm)Broker: Tracey Friedland

Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.

Tom Rodgers · · Brisbane (New Farm)Broker: Tracey Friedland

Aimee Spencer of Consolidated Insurance Brokers organised my insurance premiums quickly in a courteous and professional manner over the phone. Was explained in simple terms and the process which I found very accommodating and saved me thousands. Highly recommend Aimee and I appreciate all her work and thank her so much.

Peter Stratikopoulos · · Brisbane (New Farm)Broker: Aimee Spencer

Highly recommend Debbie! She made the process incredibly easy and saved me heaps on my insurance.

M Dougo · · Brisbane (New Farm)Broker: Debbie Blanco

Deja Coffey is our current Insurance broker for our company. Deja has Absolutely outstanding customer service and I highly recommend going with her for all your insurance needs.

Ethan Davis · · BundabergBroker: Deja Coffey

Aimee Spencer. Where can I even begin to express the upmost gratitude I have for all her support. Aimee has been nothing short of outstanding. Through one of the most challenging times of my life, she has supported me with patience, care, and unwavering commitment. She regularly works after hours, always follows up, and never hesitates to go the extra mile — even when I’m impossible to reach. Her service is exceptional, and her kindness has meant more than she knows. Absolutely deserving of 5 stars.

Natalie Brown · · Brisbane (New Farm)Broker: Aimee Spencer

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Information current as at 06/09/2026