It's rarely the shed that gets you. It's what's on the racking, and whose it is.

Quick answerA warehouse policy typically covers your stock and business property, other people's goods you hold under a bailee or goods-in-trust section, racking and fixtures, public and products liability, and business interruption if you can't trade. What it does not cover by default is anyone else's stock unless you've specifically added cover for it, because standard liability wordings exclude property in your care, custody or control unless you ask.

What's built to be covered:

• Your Contents and Stock. On the business packs we place, your own stock and business property is insured as one section, Contents and Stock, at a sum insured or declared value you set: raw materials, finished goods, the racking, fixtures, plant and other business contents alongside them. That figure has to be the full replacement cost of everything on site, and it is not the place to go small. The building fabric itself, if you own it, sits on its own cover (see Industrial Building Insurance for the shell).
• Goods in your care, custody or control: other businesses' stock you're storing, holding, packing or moving for them. This needs its own bailee or goods-in-trust section. It is not an automatic extension of your general liability or property cover; most standard wordings specifically carve out property that isn't yours, because "care, custody and control" is one of the oldest exclusions in commercial insurance.
• Public and products liability, for injury or damage connected to your warehouse operation: a visiting driver hurt on your dock, a customer's product damaged in your care, a forklift incident involving someone outside your business. As a starting benchmark, we generally recommend $20 million as the safe level for a warehouse operation, the same level we recommend across our commercial property book, rather than assuming whatever minimum a landlord or a customer's contract asks for is actually enough.
• Business interruption (loss of income): your gross profit and fixed costs while the warehouse can't trade, for however long the indemnity period runs. For a distribution business this is arguably the section that matters most, because your customers don't wait for you to rebuild, they call your competitor.

What's commonly assumed to be included and isn't:

• Someone else's stock. If you're a 3PL, a fulfilment operator, a transport yard, or you simply store a supplier's goods as part of how you trade, ask specifically whether that's covered. "We have public liability" is not the same question.
• Theft. Like care, custody and control, theft is typically its own separately-selected cover section, not an automatic part of your building and stock cover, and it usually only responds to forcible or violent entry, falling back to a much lower limit where there wasn't any. Insurers can also set their own security conditions on higher-value stock, such as a monitored alarm or a specific locking standard; an unmet condition like that is exactly the kind of thing that can be used against a theft claim. Ask us what your policy actually requires, not what you assume it does. What business insurance theft cover actually pays for sets out the triggers in full.
• Machinery breakdown (forklifts, conveyors, cool room compressors). Property cover responds to external events like fire and storm; it generally doesn't pay for a motor that simply fails. That's its own section (see Equipment Breakdown Insurance).
• Storing dangerous or hazardous goods. Chemicals, gas cylinders, aerosols and other classified dangerous goods change how a warehouse is underwritten, and can affect whether cover applies at all if what you store was never disclosed. If your business holds anything in that category, say so before it becomes the reason a claim is declined, not after.
• Flood and cyclone as an "extra". On most industrial-style wordings it's already a named peril with a sub-limit and excess attached, so the useful question is whether that sub-limit and excess are still adequate, not whether to add flood at all. Queensland operators may already benefit from reduced cyclone premiums through the federal Cyclone Reinsurance Pool, whose $5 million threshold is assessed across all locations on one policy; insurers subscribed to the pool apply the reduction automatically in their pricing.
• The building itself if you're a tenant. Your landlord insures the shell. You insure everything inside it, which is exactly why leases exist to draw that line, and why For Business Owner Tenants walks through it in full.

Quick answerConsolidated Insurance Brokers looks at a warehouse the way its operator does, not the way a generic quote form does: what's actually stored, whose it is, how it moves, and how much of it is there at the worst time of year. The first thing we ask a new warehouse client is how high stock is kept and what housekeeping is like, not what the shed is worth. Three checks a generic quote skips come from looking at a warehouse that way.

Pillar one, the automatic uplift, explained properly. The business pack wordings we place already build in an automatic stock uplift for your busy season, and most warehouse operators have never heard of it. Your real trading pattern gets tested against what that uplift actually covers and where its edges sit, so you know before a claim, not after, whether your season fits inside it. The clause is explained in full in the seasonal stock clause guide.

Pillar two, the bailee check. If you store, pack or move anyone else's stock, we ask specifically whether it's covered, before a claim asks it for you.

Pillar three, roof monitoring at warehouse scale. Consolidated Insurance Brokers runs more than 1,200 aerial roof condition checks a year across our client base using Nearmap imagery. A large-span warehouse roof carries more surface area, more skylights and rooftop plant, and more places for a storm claim to turn into a maintenance-exclusion argument than a standard commercial roof. See Roof Condition Monitoring.

If you own the warehouse building itself, we also commission a desktop building replacement valuation at no cost to you, for our purposes as your broker, to inform the advice we give you, so the structure's sum insured is a registered valuer's figure, not a guess. See Industrial Building Insurance and Desktop Building Replacement Valuation.

Quick answerThe mistakes that actually cost warehouse operators money at claim time are rarely about the building. They're about what's on the floor, what's on the racking, and whether anyone told the insurer when either one changed.

1. Assuming "we have public liability" covers other people's stock. It generally doesn't. Care, custody and control of someone else's property is a standard exclusion unless you've specifically added cover for it.
2. Declaring an average stock figure instead of your actual peak. It looks fine every month except the one where a loss actually happens, which, for a lot of Australian businesses, is the month stock is highest and the warehouse is busiest. And the base figure the peak builds on has to be right too: the full replacement cost of everything inside the warehouse, stock, racking, fixtures, plant and other business contents, not a guess. It's not the place to go small.
3. Repairing damaged racking in-house, or leaving a dented upright "for now". Australia's steel storage racking standard (AS 4084) requires a current compliance certificate and periodic professional inspection; welding or straightening racking yourself typically voids that compliance, and insurers can and do decline a subsequent claim where the racking wasn't compliant.
4. Running welding, grinding or cutting work in the warehouse without a hot works permit process. Fire caused by uncontrolled hot work is one of the more predictable ways a warehouse claim gets disputed, because the insurer's first question is whether a permit system was actually followed.
5. Setting the business interruption indemnity period too short for how long a real rebuild or re-stock actually takes. In our experience, this is the gap we find most often in a warehouse client's existing policy when it first comes to us. Warehouses can be big, and a 24-month rebuild is not uncommon. A distribution business doesn't get twelve months of grace from its customers; if you can't ship, they find someone who can, and a policy that runs out before you're trading again doesn't get that customer back.
6. Not telling your insurer when what's stored, or how the space is used, changes. Starting to hold dangerous or hazardous goods, chemicals, gas cylinders, aerosols, anything that changes the underwriting picture, without telling your insurer, is the clearest version of this mistake; more generally, any new riskier class of goods, or a new tenant doing different work, that goes unreported can see a claim declined on exactly that change.
7. Assuming theft is automatically part of your building and stock cover. It's typically its own separately-selected section, and it usually only responds where there's forcible or violent entry, or falls back to a much lower limit where there isn't. If your insurer also sets a security condition on higher-value stock, such as a monitored alarm or a specific locking standard, an unmet condition is exactly the kind of thing that gets a theft claim declined.