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Commercial insurance, explained in plain English

Most insurance writing is built to be defensible, not understandable. These guides are the opposite. Each one answers a question a building owner has actually asked us, in the words they asked it, with the traps named rather than glossed over. Whatever brought you here: a renewal shock, a clause that will not parse, a claim going sideways. Start with the question that sounds like yours.

28 guides, 81,000+ words, written by the brokers you would actually speak to. No product pitch, no jargon.

Getting your building number right

The sum insured is the one number that decides whether a claim leaves you whole. Start here.

If you own a building someone else uses

Landlords, lot owners and anyone whose income depends on a tenant staying open.

Liability and the traps in the fine print

Where owners and employers find out too late what their policy did not include.

Tax, structures and SMSFs

Written with your accountant in mind. These are the questions to take to your own licensed adviser.

Choosing who to buy from

What a broker actually does, and what the badges on an insurer really mean.

Reference

Look up a term the moment you meet it in a policy, schedule or renewal letter.

Still stuck on one question

A guide can only take you so far

Every one of these pages is general information. Your building, your lease and your policy wording are specific, and the answer that matters is the one about yours. That part is a conversation, and it costs you nothing to have it.

What a broker actually does for you

Get a straight answer about your own building

One call with a broker who will read your policy, not sell you a product.

Call now, most enquiries are settled in one conversation - or leave your details and we'll ring within 90 minutes on a new enquiry (8am–6pm Mon–Fri).

The information on this page is general in nature and does not take into account your objectives, financial situation or needs. Before acting on it, consider whether it is appropriate for your circumstances. Where the information relates to a particular insurance product, consider the relevant Product Disclosure Statement before making a decision.