Commercial property insurance covers what you own. First, let's agree on what "property" means.
Commercial property insurance is not one policy. It is the umbrella term for the covers that protect what a business or property investor owns: the building, the fitout, the contents and stock, the plant and machinery, the income the property earns, and the liability that comes with owning it. Which policies you actually need depends on which of those things are yours. This page sorts that out in plain English, then points you to the right cover for each.
Not sure this is the right cover for you? See who this is for.
Property is more than bricks and mortar. When you tell us "I need my commercial property insured", we don't reach for a template. We ask what you own, because your answer decides everything that follows: one policy or several, which sections carry the weight, and which number on the schedule would actually rebuild your position on your worst day.
What does commercial property insurance actually include?
Quick answerSix different things wear the name "commercial property", and each has its own cover: the building itself, a business's own fitout, contents and stock, the plant and machinery, the income the property or business earns, the liability that follows ownership, and the packaged landlord version that bundles building, rent and liability into one placement. Below is the plain-English map of all six, and where each one is properly insured.
The building itself. Walls, roof, floors, and everything fixed to them. It is insured for what it would cost to rebuild today, including demolition, professional fees and code upgrades, never for what you paid for it, and never for the market value. If you own a commercial building, start at Commercial Building Insurance, where the rebuild-figure problem, and the desktop building replacement valuation we commission at no cost to you, are explained properly. Industrial premises have their own wrinkles, EPS panel above all, covered at Industrial Building Insurance.
The landlord package built around the building. If the building is an investment with tenants in it, the building section is only a third of the job. The other two thirds are loss of rent, so the income keeps arriving while an insured event is repaired, and property owners liability, because when someone is injured at the property, the owner's name goes on the notice. The full package, and how the three parts are sized against each other, lives at Commercial Landlords Insurance. And if you're wondering who pays for the building premium on a leased property, landlord or tenant, your lease settles it, usually through outgoings; the full answer lives on our commercial building page.
Your business's own property: fitout, contents and stock. For a business owner, "my property" usually means everything inside the walls: the fitout you paid for, the furniture and equipment, the stock on the shelves and your customers' goods in your care. On the business packs we place this is one cover, Contents and Stock, insured together at the full replacement figure of everything on site, with stock insured for what you paid for it, not what you'd sell it for. It sits as a section of your business insurance pack, and the walkthrough of how to set that figure without guessing lives on Retail Insurance.
Plant, machinery and equipment. A forklift, a cool room, a compressor, a production line. Where these are insured depends on how they live: unregistered machinery that stays on site generally belongs inside your property sum insured, mobile and higher-value gear usually earns its own plant and equipment policy, and mechanical or electrical failure from the inside is a separate cover again, equipment breakdown, because standard property sections respond to fire and storm, not to a motor that dies.
The income your property produces. Property damage stops money as well as machines. For a landlord that is loss of rent; for an operating business it is business interruption, which replaces the income an insured event takes away while you rebuild. In our experience it is the section most often missing entirely from the policies we review, and it is the one that decides whether a bad year is survivable.
The liability that comes with property. Owning or occupying premises means owing a duty to everyone who walks in. Occupiers carry that through public liability; owners carry their own version through property owners liability, and the two are not interchangeable, which surprises exactly the people it shouldn't.
One edge case worth naming: if what you own is a lot in a commercial strata scheme, the body corporate insures the building and common property, and what's left for you to insure, your fitout, your loss of rent, your own liability, is smaller, cheaper and routinely skipped. That story is told at Commercial Strata Insurance.
The biggest risk: insuring the label instead of the property
Quick answerThe most expensive mistake in commercial property insurance is assuming the words on the policy match the meaning in your head. Owners say "my property is insured" when the building is covered but the fitout is in no sum insured anywhere, or the rent has no cover behind it, or the liability sits with a tenant's policy that owes them nothing. The gap is rarely visible until claim time, because a premium was paid and a certificate exists.
The claims that hurt owners are rarely exotic. Storm damage, fire, theft, malicious damage, a vehicle through the front wall. The 2022 South East Queensland and NSW floods alone generated more than $6 billion in insured losses across nearly 246,000 claims, more than 24,000 of them from commercial policyholders, according to the Insurance Council of Australia (as at June 2026), and every one of those claims tested somebody's sum insured. What turns an ordinary claim into a financial injury is almost never the event. It is a number set years ago, or a section nobody ticked, quietly failing to match what the property became.
Underinsurance is the sharpest version of that. When quantity surveyors actually measure buildings against their sums insured, MCG Quantity Surveyors' review of more than 2,000 of its own valuations found them underinsured by an average of 24 per cent, rising to 31 per cent for industrial property. Why sums insured drift that far, and what it does to a partial claim under the co-insurance clause, is explained in our underinsurance guide, and the fix for building owners is a professional replacement valuation.
The same drift happens inside the building, it just has no valuer watching it. Every renovation, every new machine, every quarter of stock growth adds to what "your property" means while the Contents and Stock figure stays where it was set three years ago. And the quiet exclusions do their own work: wear and tear and gradual deterioration are not insured events, a vacancy changes what a policy will pay, and a tenant who stops paying rent is a leasing problem, not an insurable one. The full list of what commercial property insurance does not cover is in the FAQ below.
What a commercial property insurance broker should do differently
Quick answerWe start with what you own, not with a product name. Then we make the sums insured mean something: the building tested against a real rebuild figure, the contents figure built from a walk around your site, the loss of rent period tested against a realistic rebuild, and the liability limit tested against today, not against the year the policy was first written.
The meaning gets sorted out first. Owner, tenant, or both, the first conversation establishes which of the six covers above are actually yours to hold, and just as usefully, which ones aren't. Cover you don't need is premium you shouldn't pay.
You become the expert on your own contents figure. We won't pretend to value your contents for you. What we do is walk you through what belongs in the number, category by category, at replacement cost. Owners who do that walk are usually surprised, and then relieved when they hear the price of fixing it: as a guide, increasing this cover can cost as little as $20 to $30 a year per $10,000 of sum insured.
Your loss of rent and interruption periods get treated as decisions, not defaults. Our default indemnity period is 18 months, we recommend 24 wherever we can, and we place 12 only on a client's express instruction, because a period that ends before the builder does is a policy that stopped paying at the worst possible moment.
Your liability limits get tested against today. Our floor is $10 million, and for a building owner we recommend $20 million. As standard practice we test whether $20 million costs little enough to be the obvious choice. A limit that was right when the policy was first written has a habit of staying on the schedule long after the risk outgrew it.
You see what we earn. Our commission appears on every invoice, and has since we opened in 2010. If you are paying for advice, you're entitled to know what the advice costs.
Who needs this
Quick answerAnyone who owns commercial property in either sense of the word: the investor who owns the building, the business that owns everything inside one, the owner-occupier who is both at once, and the strata lot owner the other three forget about. Which page you should read next depends on which seat you're in.
You own a commercial building and lease it out. Your covers are the building, the rent and your own liability. Start at For Commercial Property Owners, then Commercial Landlords Insurance.
You run a business from premises you lease. The building is your landlord's problem. Your fitout, contents, stock and liability are yours. Start at For Business Owner Tenants, then Business Insurance.
You own the building and run your business from it. You hold both sets of risks, and the standard advice for either one alone will miss the overlap, including the entity questions that decide whether a claim pays. For Business Owner-Occupiers covers both sides at once.
You own a lot in a commercial strata scheme. The body corporate insures the building. Your fitout, your rent and your liability are still yours to insure, for less than most lot owners expect. See Commercial Strata Insurance.
Common mistakes
Quick answerThe expensive mistakes in commercial property insurance are not exotic. A fitout in nobody's sum insured, a figure set once and never re-walked, a landlord relying on the tenant's insurance, and rent cover that runs out before the rebuild does. Every one of them is invisible while the premiums are being paid.
Assuming the word covered the thing. "Commercial property insurance" on a schedule is not a guarantee that your meaning of property made it into the policy. A building owner can hold building cover and no liability. A tenant can hold liability and no contents. The label reads the same on both certificates.
Forgetting the fitout. One of the most commonly missed assets in commercial insurance. Tenants assume the landlord's building policy covers the fitout they paid for; it doesn't. Landlords assume it's the tenant's problem even when the lease says otherwise. The fitout belongs in somebody's sum insured, deliberately, and your lease decides whose. Knowing what your lease hands to each side before the sums insured are set is exactly the conversation to have with your broker.
Setting the figure once and never walking the site again. Every year of purchases, upgrades and stock growth widens the gap between what you own and what the schedule says you own. The renewal question that catches it is simple: what did the business buy this year, big or small, that the policy has never heard of?
Relying on the tenant's insurance. Their policy protects their business, not your building and not your entity. If they underinsured, let cover lapse, or simply go broke after a loss, the financial damage lands on you. Why a note on the tenant's policy doesn't protect you is its own page for good reason.
Rent cover that's missing, too short, or missing the outgoings you recover. Loss of rent has three ways to fail quietly, and all three are set out, with the two real claims that prove the point, in the Commercial Landlord Insurance Guide.
What to do when something goes wrong
Quick answerMake the property safe first, then photograph everything from several angles before anything is touched, cleaned up or thrown out. Call us straight away rather than the insurer: we lodge the claim and manage it on your behalf from that point. Beyond emergency work to stop further damage, do not authorise permanent repairs until the insurer has agreed to them.
Storm damage, fire, theft, malicious damage, a vehicle through the wall: whatever it is, the first hour matters more than people expect. Prevent further damage if you can do so safely, but do not clean up, dispose of anything, or book in permanent repairs before your broker and the insurer have seen it. A few photos from several angles, taken before anything is moved, are worth more to your claim than anything else you can do in that first hour.
Then call us, not the insurer. We lodge your claim, deal with the insurer and any assessor on your behalf, and manage it through to settlement, so you are not the one chasing updates or working out what an assessor's report means. For the full process, including everything to do and not do from the moment something happens, see how to lodge a claim.
Reviewed by the people we insure.
I engaged Consolidated Insurance Brokers to assist with obtaining commercial property insurance and was fortunate to work with Aimee throughout the process. Her expertise in the commercial insurance space was evident from the outset — she asked the right questions, clearly explained the options available, and ensured I fully understood the coverage I was taking on. Aimee was responsive, professional, and proactive in following up at every stage. If you're a business owner looking for a broker who will advocate for your interests and deliver results, I have no hesitation in recommending Aimee at Consolidated Insurance Brokers.
Tori Gordon was absolutely fantastic! She turned around a commercial property insurance request in less than 24 hours and was personally invested in what I required. Very professional! I highly recommend Tori for all your insurance needs!
I Search online for a Commercial landlord Property Insurance for an urgent settlement and found these guys. I'm so glad that it did. Saskia Van Oostveen was quick to respond and made the process really easy for me. She was extremely helpful, knowledgeable and thoroughly professional. Great customer service. Would highly recommend Saskia looking for commercial Landlord Property insurance.
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Commercial Property Insurance Australia: your questions answered
How much commercial property insurance cover do I need?
I lease my premises. Which parts of commercial property insurance are mine to insure?
Is commercial property insurance tax deductible?
How do I choose the right insurer for a commercial property?
Is commercial premises insurance the same as commercial property insurance?
Is there a plain-English commercial property insurance guide I can read?
What is commercial property insurance in Australia?
What does a commercial property insurance policy cover?
What is not covered by commercial property insurance?
What decides the cost of commercial property insurance?
How much does commercial property insurance cost in Australia?
Why is commercial property insurance so expensive?
Who needs commercial property insurance, and when is it required?
Where can I get commercial property insurance?
What is business property insurance?
Does commercial property insurance cover loss of rental income?
Am I covered if my tenant damages the property?
Can I bundle commercial property insurance with other business insurance?
Not sure which of these covers is yours to hold?
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The information on this page is general in nature and does not take into account your objectives, financial situation or needs. Before acting on it, consider whether it is appropriate for your circumstances. Where the information relates to a particular insurance product, consider the relevant Product Disclosure Statement before making a decision.
Last reviewed: 21/07/2026
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