Thank you Mark McGuire for your very helpful and obliging service when we were looking for Commercial Strata Insurance for our building in Ballarat Victoria. It's been a pleasure to have you on our side. Peter Coppens.
Commercial strata insurance for your building.
Quick answerWhat does commercial strata insurance cover?Commercial strata insurance is the body corporate's policy for the common property, its public liability and the building where the scheme must insure it. It can also protect the committee and the scheme's money. Consolidated Insurance Brokers checks the scheme's sum insured against the cost to rebuild.
Insuring a commercial or mixed-use strata building for the first time, or reviewing a renewal? We help you compare cover and premiums and arrange the policy.
Check your underinsurance riskGoogle reviews, word for word
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We had excellent service in obtaining insurance on a newly purchased commercial property. Clayton Rowlings explained everything so clearly and very patient with many questions regarding different options. Highly recommended! Thanks Clayton.
Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.
Deja provided a prompt and professional service in securing a policy that suited my requirements.
Terrific experience with Gina. I had a difficult policy which other brokers couldn't find a solution for. Gina had an option for me within a few hours. I would highly recommend.
Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong
Alison was a life-saver for us, staying after hours to make sure that we could get the building insurance coverage we urgently needed for a property purchase.
Debbie was always happy to help with my questions and very prompt with her service.
Hi I can highly recommend Aimee Spencer for all your insurance needs she has done a fantastic effort on keeping my insurance policy once again Many Thanks for all your work
Saskia Van Oostveen was efficient, professional, accurate, helpful and friendly throughout the entire process. Highly recommend!
A great experience with Tori, attaining some tricky commercial insurance, she was very professional in catering to your needs, whilst also having a quick turn around.
Jade was wonderful, finding me insurance coverage for a commercial property. Greatly appreciated her excellent service.
I contacted Tracey E from Consolidated Insurance Brokers for some commercial property quotes. Tracey was super helpful helpful, friendly and provided great advice. Highly recommend for all your insurance needs!
Thanks for your assistance Dylan with car insurance inquiry you have been really helpful and professional.
Shona was always available and answered all my queriers. A1 service and happy to recommend.
I contacted Renay after she was recommended by a family friend, for home and contents insurance. She was prompt and helpful and had me all sorted in a couple of days. Highly recommend!
I needed fast transit insurance this week and Daniel Roussounis was outstanding in his immediate response and getting this organized for me. Can't recommend Daniel and Consolidated Insurance Brokers highly enough!
Second year organising insurance with Jim K., did not have any issues and a smooth transition. I recommend
May Lewong at the Emerald office was amazing. Easy to deal with and was quick and efficient.
Reena was absolutely fantastic during the entire process helping me set you our new home and contents insurance. Would definitely recommend to anyone.
Natasha as always, gives us professional, exceptional service and would recommend her to any business :-)


Read every review, word for word as it was written on Google
Who must insure the building in Queensland?
It depends on the plan the scheme is registered on. A building format plan defines the scheme by the floors, walls and ceilings of a building, and most multi-tenanted commercial buildings are on one. A commercial lot in a mixed-use tower is often on a volumetric format plan instead. On either, the body corporate must insure the scheme's building for full replacement value. That is the cost to rebuild it new, debris removal and professional fees included.
On a standard format plan, a building that shares a common wall with a building on the next lot is the body corporate's to insure. Where the scheme is a single scheme, not one of a layered set, and the buildings are detached, the body corporate does not have to insure them. In practice that building falls to its lot owner.
In every scheme, the body corporate must insure the common property and its own assets. Where it must insure a building, the law also requires an independent replacement-value valuation at least every five years. Whatever the plan format, its public liability insurance over the common property and its own assets must be at least $10 million for a single event.
In Queensland the scheme's policy is also called commercial body corporate insurance. The building it must insure leaves out carpet, curtains and blinds, temporary floor, wall and ceiling coverings, and air conditioning units serving a single lot. It also leaves out fixtures a tenant can remove at the end of a lease. None of it is the scheme's to insure, and nothing legally requires a lot owner to insure it either.
Other states set their own rules. In New South Wales, for example, the owners corporation must insure the building, whatever way the scheme was subdivided. For the rest, see what the law requires of a commercial building owner.
If you own a whole building on one title instead, start with commercial property insurance.
Is the scheme insured for enough to rebuild?
If the scheme's sum insured falls short, the owners pay the difference. On other building policies, a short figure can also reduce a partial claim; underinsurance in commercial buildings shows how. Commercial schemes are usually run by a professional strata manager. If you are not on the committee, ask the manager for the schedule and the date of the last valuation. Together they show what the scheme is insured for and when the figure was last checked. Our underinsurance risk checker gives a first read on whether that figure may be short.
On the wordings we place, a partial loss is not scaled down by an average formula. The danger of a short figure is that it runs out before the rebuild is finished. Demolition, debris removal and professional fees come out of that same sum insured, so the figure has to include them. If it is not enough, the body corporate funds the difference through extra contributions, a special levy or borrowing. Every lot shares it, in proportion to its lot entitlement (the share of scheme costs set against each lot).
Indexing the figure between valuations only moves a number that may already be short. Our guide to construction cost increases shows how far building costs have moved. We recently reviewed a valuation that had omitted GST, leaving the replacement figure about $250,000 short. The valuation existed. The number was still wrong.
Catastrophe cover, the optional top-up for rebuilding costs that jump after a declared disaster, is no substitute for an adequate sum insured. On most of those wordings it pays nothing until the building sum insured has been spent. On one, it pays nothing at all unless that sum insured was at least 80 per cent of the rebuild cost just before the event.
What else does the scheme's policy cover?
On the wordings we place, the scheme's policy covers the building and common property for sudden and accidental damage that is not otherwise excluded.
Public liability over the common property is a section of its own on each of those wordings. Office bearers liability protects the committee against claims brought against it. The claim generally needs to be first made during the policy period, and the question on changing insurer below covers the timing. Government audit cover pays the professional costs of responding to a government audit of the scheme. On some wordings it is a section of its own, and elsewhere it sits inside the committee's liability cover.
Machinery breakdown cover pays for a covered breakdown of the scheme's insured plant. It is optional on some wordings, and one leaves lifts out of it. Fidelity cover pays if the scheme's money is stolen or misappropriated. Most offer fidelity cover; others offer a narrower theft-of-funds benefit.
Some covers are options, and others sit within another section. We read the schedule and policy wording together to check what the scheme has and the limits that apply.
Does a change of tenant or use matter?
A move from office use to a cafe, gym, workshop, or other higher-hazard activity can change the insurer's view of the whole scheme. So can vacancy. Tell us as soon as possible when occupancy, business activities, vacancy or the tenant mix changes, wherever the property is located. The insurer decides whether a change affects its acceptance, terms or premium.
Building work matters too. On most of the scheme policies we place, the insurer's written consent is needed before work above a set value starts.
Where commercial and residential lots share a scheme, mixed-use building insurance explains who carries the building cover.
What stays with each lot owner
The scheme's policy usually stops short of your fit-out, air conditioning that serves only your lot, your own liability, and loss of rent above the scheme's cap. If you let a unit in the scheme, commercial landlord insurance for your strata unit explains that cover alongside the scheme's policy.
From our book of commercial strata lot owner policies, the median premium for fit-out, loss of rent and the lot owner's own liability together was $1,412 a year, all up including fees, as at October 2026, with half of those owners paying between $1,098 and $1,757.
Strata insurance vs building insurance shows what each policy leaves with you.
What happens when you claim?
On a policy we look after, our specialist claims manager takes the claim up with the insurer, and your broker stays involved. One event can damage the scheme's building and individual lot owners' fit-out. We check the damaged items against the scheme's policy and the lot owners' cover to work out which insurer should handle each part. The insurer makes the decision, and we press for what the policy and the evidence support.
How we check a commercial strata scheme
We own a commercial strata unit at Eagle Farm, once one of our offices, so we know strata insurance from the owner's side. On a scheme, we check:
- Scheme cover. Building sum insured, valuation date, expiry and key extensions. We can help you get the scheme's certificate of currency (the insurer's proof the policy is in force).
- Glass. On one wording, broken glass is covered only if the scheme bought that separate section. On a shopfront scheme we check the schedule shows it.
- Desktop building replacement estimate. We commission a desktop building replacement estimate for you, free. It is worked out from aerial and street imagery rather than a site visit, to inform the advice we give. It does not replace the independent valuation Queensland law requires where the body corporate must insure the building. See Desktop Building Replacement Estimate.
- Roof condition. For the scheme, we review the roof's condition from aerial imagery.
Short answers
Does the body corporate always pay the claim excess?
Not always. None of the commercial strata wordings Consolidated Insurance Brokers places sets out who pays the excess, the amount carried before the policy pays. Responsibility can depend on the scheme, the cause of the damage, maintenance obligations, and any body corporate resolution about how excesses are paid.
Our broker or strata manager has gone quiet. Do we have to wait for the renewal?
No. You can appoint us by letter to look after a suitable policy you already hold, part way through its term, without cancelling it. We then review the cover with you, mid-term or at renewal.
If the scheme changes insurer, what happens to a claim against the committee that comes later?
For office bearers liability, the claim generally needs to be first made during the policy period. Reporting deadlines vary by wording, and some allow extra time after the policy ends, subject to conditions. Legal defence and government audit costs cover have their own timing rules. Before the old policy ends, tell us about any claim, complaint or audit the committee already knows about so we can check what needs to be notified to the insurer. Otherwise a later claim can fall between the two policies.
Can you insure purely residential strata?
Yes. Any of our account managers can place residential strata insurance for your scheme, in Queensland, Victoria, New South Wales, South Australia and Western Australia. Our residential strata insurance page sets out what a residential scheme's policy covers.
Talk to us about your commercial strata building.
Arranging a first policy, looking at a renewal or reviewing your cover? Call 07 3292 1111. We help you compare the options and arrange insurance for your commercial or mixed-use strata building.
