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Quick answerWhat does commercial strata insurance cover?Commercial strata insurance is the body corporate's policy for the common property and, on most commercial plan formats, the building. It usually stops short of your fit-out, air conditioning that serves only your lot, your own liability and rent above the scheme's capped benefit. Those are yours to insure, on your own policy.

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Whether you own a shop, a suite, an office lot or a strata warehouse bay, the building policy stops at the things that are still yours.

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Last updated · 7 min read

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Thank you Mark McGuire for your very helpful and obliging service when we were looking for Commercial Strata Insurance for our building in Ballarat Victoria. It's been a pleasure to have you on our side. Peter Coppens.

Peter Coppens, , Google review, Brisbane office

We had excellent service in obtaining insurance on a newly purchased commercial property. Clayton Rowlings explained everything so clearly and very patient with many questions regarding different options. Highly recommended! Thanks Clayton.

Caren Joyce, , Google review, Brisbane office

Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.

Tom Rodgers, , Google review, Brisbane office

Deja Coffey is our current Insurance broker for our company. Deja has Absolutely outstanding customer service and I highly recommend going with her for all your insurance needs.

Ethan Davis, , Google review, Bundaberg office

Terrific experience with Gina. I had a difficult policy which other brokers couldn't find a solution for. Gina had an option for me within a few hours. I would highly recommend.

Mark Lee, , Google review, Brisbane office

Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong

Jason Armstrong, , Google review, Bundaberg office

Alison was a life-saver for us, staying after hours to make sure that we could get the building insurance coverage we urgently needed for a property purchase.

Mary Help of Christians Chapel Australia, , Google review, Brisbane office

Debbie was always happy to help with my questions and very prompt with her service.

Leah Ritchie, , Google review, Brisbane office

Hi I can highly recommend Aimee Spencer for all your insurance needs she has done a fantastic effort on keeping my insurance policy once again Many Thanks for all your work

David Wood, , Google review, Brisbane office

Saskia Van Oostveen was efficient, professional, accurate, helpful and friendly throughout the entire process. Highly recommend!

Megan Marshall, , Google review, Bundaberg office

A great experience with Tori, attaining some tricky commercial insurance, she was very professional in catering to your needs, whilst also having a quick turn around.

Jason Feng, , Google review, Brisbane office

Jade was wonderful, finding me insurance coverage for a commercial property. Greatly appreciated her excellent service.

Diana Sholl, , Google review, Brisbane office

I contacted Tracey E from Consolidated Insurance Brokers for some commercial property quotes. Tracey was super helpful helpful, friendly and provided great advice. Highly recommend for all your insurance needs!

Tamara Hewson, , Google review, Brisbane office

Thanks for your assistance Dylan with car insurance inquiry you have been really helpful and professional.

Kristy Keogh, , Google review, Brisbane office

Shona was always available and answered all my queriers. A1 service and happy to recommend.

Peter Dimos, , Google review, Brisbane office

I contacted Renay after she was recommended by a family friend, for home and contents insurance. She was prompt and helpful and had me all sorted in a couple of days. Highly recommend!

Brenton Morrison, , Google review, Bundaberg office

I needed fast transit insurance this week and Daniel Roussounis was outstanding in his immediate response and getting this organized for me. Can't recommend Daniel and Consolidated Insurance Brokers highly enough!

Julie McCarthy, , Google review, Bundaberg office

Second year organising insurance with Jim K., did not have any issues and a smooth transition. I recommend

Roslyn Abrahams, , Google review, Bundaberg office

May Lewong at the Emerald office was amazing. Easy to deal with and was quick and efficient.

Kim Lewis, , Google review, Bundaberg office

Reena was absolutely fantastic during the entire process helping me set you our new home and contents insurance. Would definitely recommend to anyone.

David MacNellie, , Google review, Brisbane office

Natasha as always, gives us professional, exceptional service and would recommend her to any business :-)

Suzi Bell, , Google review, Brisbane office

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Most lot owners assume the body corporate's policy covers everything. It doesn't, and the gap has teeth. The fix is inexpensive: a lot-owner policy covering your fit-out, your rent and your liability typically runs around $900 to $1,100 a year as an indicative figure, as at July 2026. That figure is indicative of what we place rather than a quote, and the only way to know your number is to get a quote against your actual risk.

What does the body corporate's policy cover, and what is still yours?

Your body corporate may insure the building. That does not mean everything you own is covered.

What does the body corporate's policy cover, and what is still yours?
WhoWhat needs to be insured
Body corporate or owners corporationThe building where the scheme must insure it, common property, shared assets and public liability for common property.
Commercial lot ownerFit-out and improvements, contents they own, plant serving only their lot, their own liability and loss of rent if the lot is leased.
Tenant or operating businessStock, equipment, business contents, business interruption and the tenant's own liability.

A body corporate policy can be correctly arranged and a lot owner can still have a large uninsured exposure inside the lot. In Queensland the scheme's policy is also called commercial body corporate insurance. If you own a whole building on one title instead, start with commercial property insurance.

Who insures the air conditioning that serves only your lot?

Usually you do. The body corporate's policy is written for the building and the common property. In Queensland, a system that serves one lot is usually not part of it, even when the unit sits on the roof.

We read the four commercial strata wordings we place (last read 04/10/2026). Where the building is in Queensland, three write an air conditioning unit serving a single lot out of what the scheme insures, and one of those also leaves it out of its breakdown cover. The fourth is silent, so the answer turns on what it counts as the building.

This is where owners find out at claim time. The lease decides whether you or your tenant looks after the system. If it puts it on you, or says nothing, and nobody holds breakdown cover, a failed unit can and does come out of the lot owner's pocket. Where the lease makes you responsible, insure the unit on your own policy, with breakdown cover on it, just as the owner of a whole office building would.

We read the lease, the scheme's wording and your policy together, so the unit sits under someone's breakdown cover and you know whether the limit on your schedule would cover replacing it.

Is your fit-out covered by the strata policy?

Not reliably. Partitions, cabinetry, kitchens, cool rooms, signage, mezzanines and floor coverings, and improvements bought with the lot, are usually yours to insure.

Some strata policies cover lot-owner improvements, but on most of the wordings we compared that extension only switches on once the building's own sum insured has run out, which means only the largest losses. Strata wordings also commonly exclude temporary floor, wall and ceiling coverings.

On one of the four, an improvement only counts if it was installed within the three years before the last renewal or valuation, and the benefit is capped at no more than $300,000 a lot. A retail or medical fit-out is often larger and older than that. We check the window and the cap before we tell you what your own policy needs to carry.

Does the scheme's policy pay your rent if the lot can't be used?

Only up to a cap. On the wordings we place, a strata scheme's policy carries a capped loss of rent benefit for lot owners. The cap is a set limit, usually a percentage of the building sum insured, and it is commonly paid until the lot is re-let after an insured loss. If your rent is worth more than that cap, the gap is yours to insure under your own landlord cover. Lifting the cap is the insurer's call on that risk, not something chosen at renewal.

Our loss of rent guide covers what has to happen before rent cover pays, how to set the rent figure and how long the cover should run.

If your tenant damages your fit-out, who pays?

Usually your own policy, first. Whoever has the property insured pays to repair it. Their insurer then recovers from the other side if that party was responsible under the lease and liable at law, for example from the tenant's public liability policy. Liability claims can take a year or two to settle, so you don't want to rely on one. Insure what is yours, so it is fixed now.

Does the body corporate's liability cover protect you?

Not fully. The body corporate's cover is written for the body corporate and the common property; some wordings give lot owners limited protection, but none replaces your own. A visitor tripped in a car park on the way to a tenant's shop, and only the landlord's own liability policy responded. The full story is on Property Owners Liability.

In Queensland, who insures the building?

It depends on how the scheme was subdivided, and we check it for you. Buildings in a building format or volumetric format scheme are generally insured by the body corporate for full replacement value, including the cost of taking away debris and professional fees. A standard format plan can be different. If the buildings are detached, the lot owner may need their own building cover; if they share a common wall, the body corporate has building insurance duties for them. Your survey plan and community management statement name the format.

Where the body corporate must insure a building, Queensland law also requires an independent replacement-value valuation at least every five years. Whatever the plan format, public risk insurance for common property must be at least $10 million per event. $10 million is only the floor. $20 million has become the commonly recommended benchmark in strata.

Is the scheme insured for enough to rebuild?

Commercial strata schemes are usually run by a professional strata manager. If you are that manager, or you sit on the committee, this is the number to keep right. If you own a lot, it is still your money.

A loss is paid in full up to the scheme's sum insured. If that is not enough to finish the rebuild, the body corporate funds the difference through extra contributions, a special levy or borrowing, in proportion to lot entitlement. Not the owner who blocked the revaluation. Everyone.

Non-residential building construction costs across Australia rose 4.4 per cent in the year to June 2026, and about 40 per cent since 2018 (Australian Bureau of Statistics Producer Price Indexes, construction, released 31/07/2026). Insurers often index the figure between valuations, but that is not the same as checking the building properly. We recently reviewed a valuation that had omitted GST, leaving the replacement figure about $250,000 short. The valuation existed. The number was still wrong.

A low figure can also cost the scheme its catastrophe cover, the top-up for rebuilding costs that jump after a declared disaster. On one of the four wordings we compared, that top-up pays nothing unless the building sum insured was at least 80 per cent of the reinstatement cost just before the event.

Strata insurance vs building insurance walks through who insures what once a building is split into lots, how one claim can run across several policies, and what to check before you buy or renew.

Does a change of tenant or use matter?

Yes. A move from office use to a cafe, gym, workshop or other higher-hazard activity can change the insurer's view of the whole scheme, and so can vacancy. Tell us before it becomes a claim problem. Where commercial and residential lots share a scheme, mixed-use building insurance sets out who carries the building cover.

How we check a commercial strata lot or scheme

  • Scheme cover. Building sum insured, valuation date, expiry and key extensions. We can help you get the scheme's certificate of currency and the date of its last valuation.
  • Desktop building replacement valuation. We can commission one at no cost to you, for our purposes as your broker, to inform the advice we give you. It does not replace the independent valuation Queensland law requires where the body corporate must insure the building. See Desktop Building Replacement Valuation.
  • Roof condition. Nearmap aerial imagery, part of more than 1,200 roof condition reviews each year.
  • Your own cover. Fit-out, air conditioning, loss of rent and property owners liability, set around what you have at risk, and lined up with your tenant's cover.

CIB owns a commercial strata unit at Eagle Farm that was once one of our offices, so we know this from the owner's side too.

What moves a building premium is in our commercial building insurance cost guide.

Get the scheme and your own cover checked together

You should not have to work out the boundary between the body corporate's policy, your policy and your tenant's policy yourself.

Call 07 3292 1111. We will review the layers together and tell you what is insured, what is not, and what needs to change.

Short answers

Does the body corporate always pay the claim excess?

Not always. No strata wording sets it out. Responsibility can depend on the scheme, the cause of the damage, maintenance obligations and any body corporate resolution about how excesses are paid.

What should I check before buying a commercial strata lot?

The scheme's certificate of currency, building sum insured, last valuation date and policy expiry, plus what fit-out comes with the lot and what any existing lease requires. We can review these with you before settlement.

Can CIB insure purely residential strata?

Yes. Every one of our account managers can place it, in Queensland, Victoria, New South Wales, South Australia and Western Australia, on both plan types. In a residential scheme the contents inside a lot are the owner's to insure, not the scheme's. See Residential Strata Insurance.

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