We have been using these guys services for years now - top notch service. Aimee has been amazing at helping us deal with tricky engineering insurance requirements and unusual requests. I would recommend this company, and in particular Aimee, for easy, clear to understand insurance policies. A++++++++++
Equipment Breakdown Insurance Australia
Equipment breakdown insurance pays when your own machinery fails from the inside, a burnt-out motor, a seized compressor, a failed switchboard, with no fire, storm or impact involved. Property insurance covers what happens to a machine; equipment breakdown covers the machine failing on its own, which is the gap many business packs quietly leave open.
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We had excellent service in obtaining insurance on a newly purchased commercial property. Clayton Rowlings explained everything so clearly and very patient with many questions regarding different options. Highly recommended! Thanks Clayton.
Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.
Deja Coffey is our current Insurance broker for our company. Deja has Absolutely outstanding customer service and I highly recommend going with her for all your insurance needs.
Terrific experience with Gina. I had a difficult policy which other brokers couldn't find a solution for. Gina had an option for me within a few hours. I would highly recommend.
Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong
Alison was a life-saver for us, staying after hours to make sure that we could get the building insurance coverage we urgently needed for a property purchase.
Debbie was always happy to help with my questions and very prompt with her service.
Hi I can highly recommend Aimee Spencer for all your insurance needs she has done a fantastic effort on keeping my insurance policy once again Many Thanks for all your work
Saskia Van Oostveen was efficient, professional, accurate, helpful and friendly throughout the entire process. Highly recommend!
A great experience with Tori, attaining some tricky commercial insurance, she was very professional in catering to your needs, whilst also having a quick turn around.
Jade was wonderful, finding me insurance coverage for a commercial property. Greatly appreciated her excellent service.
I contacted Tracey E from Consolidated Insurance Brokers for some commercial property quotes. Tracey was super helpful helpful, friendly and provided great advice. Highly recommend for all your insurance needs!
Thanks for your assistance Dylan with car insurance inquiry you have been really helpful and professional.
Shona was always available and answered all my queriers. A1 service and happy to recommend.
I contacted Renay after she was recommended by a family friend, for home and contents insurance. She was prompt and helpful and had me all sorted in a couple of days. Highly recommend!
I needed fast transit insurance this week and Daniel Roussounis was outstanding in his immediate response and getting this organized for me. Can't recommend Daniel and Consolidated Insurance Brokers highly enough!
Second year organising insurance with Jim K., did not have any issues and a smooth transition. I recommend
May Lewong at the Emerald office was amazing. Easy to deal with and was quick and efficient.
Reena was absolutely fantastic during the entire process helping me set you our new home and contents insurance. Would definitely recommend to anyone.
Natasha as always, gives us professional, exceptional service and would recommend her to any business :-)


Your production line stops on a Tuesday afternoon for no reason at all. No fire, no storm, nobody hit it. The motor just seized. You call your insurer expecting the claim to write itself, and that is when you learn your property policy pays to fix a machine that something happened to, not a machine that failed from the inside.
That gap has a name: equipment breakdown insurance. It is the section that pays when your own machinery breaks itself, whether that is the compressor in your walk-in fridge, the motor driving your bottling line, or the air-conditioning plant that keeps your workshop liveable. Consolidated Insurance Brokers builds this section around what you actually run, so a burnt-out motor does not become a bill you never saw coming.
What it covers
Equipment breakdown insurance pays when a machine you own suffers sudden and unforeseen mechanical or electrical failure: a burnt-out motor, a seized compressor, a short circuit, a power surge, a switchboard that fails, a bearing that lets go. It covers the machine while it is running, sitting idle, or being serviced, and depending on what you insure, it can extend to the machine being taken apart for repair.
In practice this section covers whatever machinery your business genuinely depends on: refrigeration and cool room plant, air-conditioning and mechanical services equipment, boilers and pressure vessels, production and process machinery, switchboards and electrical distribution equipment, lifts, and office or computer equipment where that matters to how you operate. Two extensions matter more than the base cover for most businesses. Deterioration of stock pays for the food, produce or temperature-sensitive goods that spoil because the fridge or freezer that was keeping them alive failed. And an increased cost of working or loss of income extension pays for what it costs you while the machine is being replaced, because a burnt-out motor that stops your production line is a business interruption problem wearing a machinery problem's clothes.
What this section does not do is replace the building or property cover that responds when something external damages a machine, a storm, a fire, a vehicle backing into a switchboard. Those events sit under your building or business property policy. Equipment breakdown is specifically for the failure that starts inside the machine, with no outside cause at all.
The biggest risk
The risk is not really the broken machine. It is the moment you discover, after it has already failed, that three things you thought protected you do not do what you assumed.
A manufacturer's warranty only covers a machine for a set period, and it exists to fix the manufacturer's own defects, not to pay for the stock that spoiled or the production day you lost while it was broken. A service or maintenance contract keeps a machine running and catches small problems early, which is genuinely valuable, but it does not pay to replace a motor that has already burnt out. And your property policy, the one you assume covers "the building and everything in it," generally only responds when something from outside damages a machine. None of the three pays for a machine that simply fails on its own, from the inside, with nothing else going wrong around it.
That combination is what makes this risk dangerous rather than merely annoying, and it is not a hypothetical. A CIB client bought a piece of specialised equipment worth around $70,000, a laser hair removal machine, though the same trap catches any expensive, purpose-built machine. Equipment breakdown insurance was recommended at the time, with clear advice to have it in place before the manufacturer's warranty ran out. Life got busy, the warranty lapsed, and the cover behind it was never arranged. Not long after the warranty ended, the machine suffered a mechanical failure. With no equipment breakdown cover in place, the entire repair cost landed on the business. A warranty has an end date. The financial risk sitting behind the machine does not.
How we do it differently
Equipment breakdown is not a high-volume line for us, and we would rather say that upfront than oversell it. In practice, we place it for two kinds of client: businesses running expensive, purpose-specific machinery such as a CNC machine, and commercial building owners insuring a large air-conditioning plant that keeps the whole building running. If that building is an office and you run your own business from it, office insurance sets out what we check on the air conditioning and the breakdown cap on your schedule. If that is not the kind of equipment you run, this cover may genuinely not be worth adding, and we will tell you that rather than push it.
Where it does earn its place is in a gap most business owners, and plenty of brokers, never think to check. On the business pack wordings we place, the machinery and electronic equipment breakdown sections that come bundled into a standard package expressly exclude the cost of replacing the wiring connected to whatever failed. In our experience the switchboard itself usually sits in that same gap, because a bundled breakdown section is written around the machine, not the electrical infrastructure feeding it. A standalone equipment breakdown policy is generally the only way to close that gap and get the switchboard and the wiring around your machinery properly covered, not just the motor sitting on top of them.
If your machinery is imported or custom-built, it is also worth checking how long the income-loss or increased cost of working cover behind it actually runs, because parts for specialised equipment can take months to arrive and be commissioned, not days. The same principle sits behind our general guidance on indemnity periods: our default is 18 months, we recommend 24 where we can, and 12 is the floor, given only on a client's instruction. A generic period nobody has actually tested against your specific machinery is worth checking before you need it, not after.
Who needs this
If a machine failing would spoil your stock, stop your production, or leave you liable for a building system a tenant assumed you would fix, this cover is for you.
That covers a wide, specific list: cafes, butchers, restaurants and any food or produce business running refrigeration; manufacturers and producers running motors, compressors and process lines; farms running refrigeration, dairy plant or irrigation systems (see Farm Insurance); warehouse and industrial operators running climate-control or process equipment (see Warehouse Insurance and Industrial Building Insurance); and commercial landlords who own the building's air-conditioning, lifts or switchboards even where the lease makes the tenant responsible for day-to-day servicing (see Commercial Landlords Insurance for the specific landlord/tenant split, which is a mistake big enough to earn its own page).
If you own the building and the business inside it, see For Business Owner-Occupiers. If you lease your premises and run the equipment inside it, see For Business Owner-Tenants. If you own the building and lease it out, see For Commercial Property Owners.
Common mistakes
Assuming your property policy already has you covered. The building and business property sections of a standard package pay when something happens to a machine, not when the machine breaks itself. Ask directly whether equipment breakdown is a separate section on your policy schedule, because on many packages it is optional, not automatic.
Treating a warranty or service contract as insurance. A warranty is a manufacturer's promise, time-limited and focused on their own defects. A service contract keeps a machine running. Neither is designed to pay out the day a machine fails and needs replacing, and neither covers the stock that spoiled or the production you lost while you waited.
Leaving deterioration of stock switched off. If your business depends on refrigeration, the machine is rarely the expensive part of a claim; the stock inside it is. A cool room full of produce or a butcher's display fridge can represent more value in stock than the compressor that failed costs to replace.
Assuming an old machine will be fully replaced. Some breakdown policies will only pay the estimated cost of parts that are still available if your machine is older or imported, which can leave you short if the part genuinely cannot be sourced at that price. If you are running specialised or ageing equipment, this is worth checking before you need it, not after.
One honest note on all four: equipment breakdown is a policy we place far less often than building or property cover, so we do not have enough of our own claims history to say which of these mistakes bites hardest at claim time versus renewal. What we can say is that on the equipment breakdown claims we have handled, every one has been paid.
Short answers
What is the difference between equipment breakdown insurance and a manufacturer's warranty?
A warranty is a promise from the manufacturer to fix their own defects for a limited time, and it stops the day it expires. Consolidated Insurance Brokers arranges equipment breakdown insurance, a policy you hold that pays out whenever a covered machine suffers a sudden, unforeseen mechanical or electrical failure, regardless of who made it or how old it is. It can also cover the flow-on cost, like spoiled stock or lost production, that a warranty never touches.
Does equipment breakdown insurance cover food or stock that spoils when a fridge or freezer fails?
Yes, if you have added the deterioration of stock extension, and Consolidated Insurance Brokers can check whether your schedule carries it. It pays for temperature-sensitive stock, food or produce that spoils because a covered piece of refrigeration or cool room equipment broke down. Without this extension, a policy may pay to repair the compressor and still leave the spoiled stock uninsured. For a food business, the stock is usually the bigger loss.
Is equipment breakdown insurance the same as machinery breakdown insurance?
They are the same family of cover, and Consolidated Insurance Brokers uses the two names to mean the same thing when arranging cover. "Machinery breakdown" is the older, more mechanical-sounding name. "Equipment breakdown" is the broader modern term covering electronic and computer equipment (servers, EFTPOS systems, specialised electronic equipment), formerly a separate "electronic equipment insurance" policy until insurers folded it into the same section. If you run physical machinery and electronics-dependent equipment, one conversation covers both.
Will equipment breakdown insurance still pay out on old or obsolete machinery?
It depends on the policy wording, and Consolidated Insurance Brokers can check that wording for you before you need the cover, not after. Some policies will only pay the estimated cost of replacement parts that are still available. That can leave you short if a part for an older or imported machine genuinely cannot be sourced at that price. If you run specialised or ageing equipment, tell us early, so the wording can be checked or a better-suited insurer found.
Does equipment breakdown cover routine servicing or a mechanic's call-out fee?
No, equipment breakdown insurance responds to a sudden, unforeseen failure, not to routine maintenance, scheduled servicing, or wear and tear that develops gradually over time. Consolidated Insurance Brokers deals with the insurer at claim time, and your maintenance records matter there for the same reason they matter on a roof claim. They are evidence the failure was sudden, not the result of neglect the insurer can point to.
What is not covered by equipment breakdown insurance?
The main exclusions are wear and tear and gradual deterioration, a fault that already existed before the policy started, damage caused by an external event, and design or manufacturing defects. Consolidated Insurance Brokers reads the wording with you, so you know where each gap sits before you claim. Fire, flood or storm damage sits under your building or property cover instead. Design or manufacturing defects are the manufacturer's responsibility, not the insurer's.
Does equipment breakdown cover the cost of restoring lost data after an electronic equipment failure?
Only if that cost is specifically included, because restoring data is a different cost again from the hardware repair. A computer or electronic equipment breakdown claim typically pays to repair or replace the failed hardware, and Consolidated Insurance Brokers can ask the insurer whether your policy includes recreating or restoring the data. Policies do not all treat it alike. If your business depends on data on equipment that could suffer a sudden electrical failure, check whether data restoration needs adding.
