I can not express how grateful i am of the customer service that Tracey E provided. She went above and beyond to help set up my insurance for our plumbing and gas company. I'd recommend her service to anyone who requires business insurance. Very professional and supportive.
You didn't get into your trade to become an expert in policy wording.
Quick answerWhat should tradies check in their insurance?Some policies pay for tools stolen from the ute only if it was locked and there are signs of forced entry. A subbie hurt on your job can land on your liability policy, so we check both for tradies, and if you need a certificate of currency for a site, see contractor public liability. Ring us on 07 3292 1111.
Google reviews, word for word
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We had excellent service in obtaining insurance on a newly purchased commercial property. Clayton Rowlings explained everything so clearly and very patient with many questions regarding different options. Highly recommended! Thanks Clayton.
Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.
Deja provided a prompt and professional service in securing a policy that suited my requirements.
Terrific experience with Gina. I had a difficult policy which other brokers couldn't find a solution for. Gina had an option for me within a few hours. I would highly recommend.
Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong
Alison was a life-saver for us, staying after hours to make sure that we could get the building insurance coverage we urgently needed for a property purchase.
Debbie was always happy to help with my questions and very prompt with her service.
Hi I can highly recommend Aimee Spencer for all your insurance needs she has done a fantastic effort on keeping my insurance policy once again Many Thanks for all your work
Saskia Van Oostveen was efficient, professional, accurate, helpful and friendly throughout the entire process. Highly recommend!
A great experience with Tori, attaining some tricky commercial insurance, she was very professional in catering to your needs, whilst also having a quick turn around.
Jade was wonderful, finding me insurance coverage for a commercial property. Greatly appreciated her excellent service.
I contacted Tracey E from Consolidated Insurance Brokers for some commercial property quotes. Tracey was super helpful helpful, friendly and provided great advice. Highly recommend for all your insurance needs!
Thanks for your assistance Dylan with car insurance inquiry you have been really helpful and professional.
Shona was always available and answered all my queriers. A1 service and happy to recommend.
I contacted Renay after she was recommended by a family friend, for home and contents insurance. She was prompt and helpful and had me all sorted in a couple of days. Highly recommend!
I needed fast transit insurance this week and Daniel Roussounis was outstanding in his immediate response and getting this organized for me. Can't recommend Daniel and Consolidated Insurance Brokers highly enough!
Second year organising insurance with Jim K., did not have any issues and a smooth transition. I recommend
May Lewong at the Emerald office was amazing. Easy to deal with and was quick and efficient.
Reena was absolutely fantastic during the entire process helping me set you our new home and contents insurance. Would definitely recommend to anyone.
Natasha as always, gives us professional, exceptional service and would recommend her to any business :-)


Read every review, word for word as it was written on Google
We read the fine print and tell you in plain English what you are covered for, what you are not, and what to fix before it costs you a job or your licence.
What it covers
A trades policy is usually five sections, and you choose which ones you need. Public liability covers injury or damage your work causes to someone else or their property. Tools of trade covers your gear against theft and damage wherever you use it. Commercial motor covers your ute or van, and often the tools in it. Personal accident covers you, not your business, if you are hurt and cannot work. On builders' and larger jobs, contract works covers the site itself during construction.
A generic policy won't know that your angle grinder lives in a locked ute six nights a week, or that you sub out a job to a mate with his own ABN, so we choose the sections and limits around how you work.
None of these sections replaces WorkCover Queensland: if you employ staff rather than engaging subcontractors, the law requires your own WorkCover Queensland policy covering every worker.
If you hold a Queensland Building and Construction Commission (QBCC) licence, the professional indemnity requirement under the Minimum Financial Requirements Regulation reaches only 22 design, certification, and technical licence classes, with limits from $500,000 to $5 million. Carpentry, tiling, plastering, plumbing, and general builder licences are not on that list, so most tradies carry no PI obligation tied to their licence.
Queensland electricians are licensed by the Electrical Safety Office, not the QBCC, so the QBCC condition never applies to them. Most licensed residential building work over $3,300 also triggers the QBCC's Home Warranty Scheme. You pay its premium as the licensed contractor, but the scheme protects your client, not you, if the job can't be finished or a defect fixed.
The biggest risk
The biggest risk is being insured for something slightly different from what you think, and finding out at claim time.
Public liability does not pay to redo your own bad work. If a fitting you installed leaks and damages a client's floor, the escaped water damage is generally a claim, but refitting the fitting is generally not: that is a business cost, not damage to someone else's property.
Tools cover on some policies comes with a condition on where your gear is kept, typically a locked vehicle or building, with signs of forced entry to prove a break-in. Leave the ute unlocked, or tools in the tray under a tonneau cover with no sign of forced entry, and a real theft can still get declined.
Queensland's WorkCover rules can also treat a subcontractor as your worker, whatever you both call the arrangement. If they are injured on your job and found to be a deemed worker, the liability can land on you, not on whatever cover they told you they had.
How we do it differently
An online trades policy asks three questions and quotes in five minutes, but not the questions that decide whether it pays.
Our panel can produce up to nine quotes on the business pack we use, and for the harder-to-place trades we approach specialist insurers a direct channel never reaches. We have told you upfront what we are paid, on every invoice, since the day this business started in 2010.
Who needs this
This page is for carpenters, cleaners, tilers, gardeners, plasterers, handymen, electricians, plumbers, and the wider range of trades who work with their hands, on other people's property, under their own ABN or licence.
That includes working solo, running a small crew, subcontracting on a head contractor's site, or holding a QBCC builder's licence. Asbestos removal, demolition, and other high-risk work need a specialist placement rather than a trades policy, so call us. If you lease your workshop, yard, or shed, see business owner-tenants.
Common mistakes
Assuming public liability covers a callback. Public liability covers the damage your faulty work causes to someone else, not fixing the work.
Leaving tools in an unlocked ute. On some policies an unlocked ute can cost you the entire claim, so lock the canopy every night.
Assuming a self-employed subbie can't come back on you. A self-employed subbie is still owed a duty of care, so if you direct one onto an unsafe site and they are hurt, you can be found liable at least in part, whatever their ABN says.
Guessing at the subcontractor payments figure, or declaring nil and forgetting. You pay no WorkCover premium for contractors, so a subbie hurt on your job becomes a personal injury claim on your liability policy. The insurer rates that risk from the figure, and the question is about injury to people engaged to work for you, not damage they do to others. On many wordings, the declaration switches that cover on. Direct insurer wordings commonly exclude personal injury to subcontractors by endorsement, while the Steadfast badged wordings we place generally cover it, particularly where payments are disclosed. Declare the real figure, and tell us mid-year when you add a subbie.
What excess applies if a sub-contractor is injured on my site?
Often a much higher one than you expect. Many liability policies carry a standard excess for most claims, but a separate, larger excess for personal injury to anyone engaged to work on your site. In a recent matter, CIB flagged a $10,000 sub-contractor injury excess to a Brisbane residential building company before the insurer confirmed it, so there were no surprises. The full story is in If a subcontractor is hurt on your job, can you be held liable?
Letting your QBCC licence insurance lapse quietly. Where a licence class requires professional indemnity, a gap can be a licensing problem, not just a cover problem.
Skipping income protection because you feel indestructible. A tradie's business is their body, and public liability does not pay you a cent while you are off the tools.
Under-declaring turnover to save premium. Underwriting questions change as turnover grows, so under-declaring can hide a question that would trigger a referral or a decline, such as contracts over $100,000 or working for any one company with turnover over $1 million. At claim time, the insurer can pull your tax return and financials, find the non-disclosure, and cancel the policy as if it never existed, mid-claim.
Setting the contents and stock sum insured low because it feels expensive. It's cheap per $1,000 of cover, so make the sum insured the full replacement cost of your tools, plant, materials, and stock, not a round number that felt affordable.
Short answers
Does public liability insurance cover faulty workmanship?
No, public liability covers injury or property damage your work causes to someone else, not the cost of fixing the faulty work itself. Consolidated Insurance Brokers reads the wording we place for you, so you know where that boundary sits. See public liability cover in depth, including the faulty workmanship boundary.
Are my tools covered if they're stolen from my ute?
It depends on the policy: some pay only if the vehicle was locked and there is evidence of forced entry, such as a broken window or a pried-open toolbox. Consolidated Insurance Brokers checks that condition in your wording. An unlocked ute or no sign of a break-in is a common reason theft claims get declined.
Do I need separate insurance for my subcontractors?
Yes, in almost every case, because subbies are treated as running their own business and are generally not automatically covered by your public liability or workers compensation. Consolidated Insurance Brokers checks your subbie arrangements against your own cover. Most head contractors and sites require subbies to be insured before starting. Queensland's WorkCover rules may deem a subbie your worker regardless of the label.
What insurance do I need for a QBCC licence?
Public liability, not professional indemnity, for almost every trade, and Consolidated Insurance Brokers arranges it for your licence class. QBCC professional indemnity reaches only 22 design, certification, and technical classes, with limits from $500,000 to $5 million. Queensland electricians, licensed by the Electrical Safety Office, fall outside it. The statutory Home Warranty Scheme applies to most residential building work over $3,300.
Do tradies need income protection insurance?
Seriously consider it: a trade business usually rests on one person's physical ability to work, and income protection replaces part of your income when injury or illness stops work. Income protection is a financial planner's product, so ask your licensed adviser; if cost is the barrier, Consolidated Insurance Brokers can arrange personal accident cover, which covers less and pays less but beats carrying the whole risk.
What's the difference between trades insurance and a business pack?
Trades insurance is usually the same sections as a standard business pack, weighted for how a trade operates: gear that travels, sites that change weekly, and a body that is the main asset. Consolidated Insurance Brokers chooses each section for your risk, and that choice matters more than the label on the policy.
Get cover built around how you actually work, not a generic template.
Tell us about your trade and the jobs you take on. We will explain your choices and recommend cover to suit.
