Answered 24 hours a dayBrisbane & Bundaberg
Tap to call 07 3292 1111, answered 24 hours a day

You didn't get into your trade to become an expert in policy wording.

Quick answerWhat should tradies check in their insurance?Some policies pay for tools stolen from the ute only if it was locked and there are signs of forced entry. A subbie hurt on your job can land on your liability policy. We check both for tradies. Need a certificate of currency for a site? See contractor public liability. Ring us on 07 3292 1111.

No obligation

Get a broker on it today

What brought you here? (optional)

Last updated · 9 min read

Google reviews, word for word

1 of 21

I can not express how grateful i am of the customer service that Tracey E provided. She went above and beyond to help set up my insurance for our plumbing and gas company. I'd recommend her service to anyone who requires business insurance. Very professional and supportive.

Jaber Valimandalawi, , Google review, Brisbane office

We had excellent service in obtaining insurance on a newly purchased commercial property. Clayton Rowlings explained everything so clearly and very patient with many questions regarding different options. Highly recommended! Thanks Clayton.

Caren Joyce, , Google review, Brisbane office

Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.

Tom Rodgers, , Google review, Brisbane office

Deja Coffey is our current Insurance broker for our company. Deja has Absolutely outstanding customer service and I highly recommend going with her for all your insurance needs.

Ethan Davis, , Google review, Bundaberg office

Terrific experience with Gina. I had a difficult policy which other brokers couldn't find a solution for. Gina had an option for me within a few hours. I would highly recommend.

Mark Lee, , Google review, Brisbane office

Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong

Jason Armstrong, , Google review, Bundaberg office

Alison was a life-saver for us, staying after hours to make sure that we could get the building insurance coverage we urgently needed for a property purchase.

Mary Help of Christians Chapel Australia, , Google review, Brisbane office

Debbie was always happy to help with my questions and very prompt with her service.

Leah Ritchie, , Google review, Brisbane office

Hi I can highly recommend Aimee Spencer for all your insurance needs she has done a fantastic effort on keeping my insurance policy once again Many Thanks for all your work

David Wood, , Google review, Brisbane office

Saskia Van Oostveen was efficient, professional, accurate, helpful and friendly throughout the entire process. Highly recommend!

Megan Marshall, , Google review, Bundaberg office

A great experience with Tori, attaining some tricky commercial insurance, she was very professional in catering to your needs, whilst also having a quick turn around.

Jason Feng, , Google review, Brisbane office

Jade was wonderful, finding me insurance coverage for a commercial property. Greatly appreciated her excellent service.

Diana Sholl, , Google review, Brisbane office

I contacted Tracey E from Consolidated Insurance Brokers for some commercial property quotes. Tracey was super helpful helpful, friendly and provided great advice. Highly recommend for all your insurance needs!

Tamara Hewson, , Google review, Brisbane office

Thanks for your assistance Dylan with car insurance inquiry you have been really helpful and professional.

Kristy Keogh, , Google review, Brisbane office

Shona was always available and answered all my queriers. A1 service and happy to recommend.

Peter Dimos, , Google review, Brisbane office

I contacted Renay after she was recommended by a family friend, for home and contents insurance. She was prompt and helpful and had me all sorted in a couple of days. Highly recommend!

Brenton Morrison, , Google review, Bundaberg office

I needed fast transit insurance this week and Daniel Roussounis was outstanding in his immediate response and getting this organized for me. Can't recommend Daniel and Consolidated Insurance Brokers highly enough!

Julie McCarthy, , Google review, Bundaberg office

Second year organising insurance with Jim K., did not have any issues and a smooth transition. I recommend

Roslyn Abrahams, , Google review, Bundaberg office

May Lewong at the Emerald office was amazing. Easy to deal with and was quick and efficient.

Kim Lewis, , Google review, Bundaberg office

Reena was absolutely fantastic during the entire process helping me set you our new home and contents insurance. Would definitely recommend to anyone.

David MacNellie, , Google review, Brisbane office

Natasha as always, gives us professional, exceptional service and would recommend her to any business :-)

Suzi Bell, , Google review, Brisbane office

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Read every review - shown as written, straight from Google

William Paull

Reviewed by William Paull

Co-Founder & Account Director

Advanced Diploma of Insurance Broking, Qualified Practising Insurance Broker (QPIB)

Read William’s full profile

The fine print is exactly where trades cover most often falls over, and it always falls over at the worst possible time: after the defect claim lands, after the ute gets broken into, after a subbie gets hurt on your job. We read that fine print before it becomes your problem, and we tell you in plain English what you are actually covered for, what you are not, and what to fix before it costs you a job or your licence.

What it covers

A trades policy is usually five things bolted together, and you choose which ones you actually need: public liability (covers injury or damage your work causes to someone else or their property), tools of trade (covers your gear against theft and damage wherever you use it), commercial motor (your ute or van, and often the tools riding in it), personal accident (covers you, not your business, if you are hurt and cannot work), and contract works (for builders and larger jobs, covering the site itself while it is under construction).

None of that is automatic. A generic small business policy will not know that your angle grinder lives in the back of a locked ute six nights a week, or that you occasionally sub out a job to a mate with his own ABN. The sections and the limits need to be chosen around how you actually work, not assumed from a template.

None of it replaces WorkCover Queensland either. If your business employs staff rather than engaging subcontractors, you are legally required to hold your own WorkCover Queensland policy covering every worker on the books, regardless of what you carry in the bundle above. That is a separate, mandatory obligation, not an optional section to add to a trades pack.

If you hold a Queensland Building and Construction Commission licence, the QBCC's professional indemnity requirement under the Minimum Financial Requirements Regulation reaches only 22 specific design, certification and technical licence classes, each with its own required limit from $500,000 up to $5 million. General trade and building licences, including carpentry, tiling, plastering, plumbing and general builder classes, are not on that list, so most tradies reading this page do not carry a personal PI obligation tied to their licence.

Queensland electricians sit outside the QBCC system altogether: you are licensed by the Electrical Safety Office, not the QBCC, so this condition never applies to you at all. Separately, most licensed residential building work over $3,300 also triggers the QBCC's Home Warranty Scheme, a statutory scheme funded by a premium the licensed contractor pays that protects your client, not you, if the job can't be finished or a defect can't be fixed.

The biggest risk

The biggest risk in trades insurance is not that you are uninsured. It is that you are insured for something slightly different from what you think, and you do not find out until a claim is on the table.

Public liability does not cover the cost of redoing your own bad work. If a fitting you installed leaks and damages a client's floor, the escaped water damage is generally a claim. Ripping out and refitting the fitting you installed wrong is generally not, because that is a business cost of doing the job again, not damage to someone else's property. The two get confused constantly, and the moment to understand the difference is before you need to explain it to an angry client, not after.

Tools cover on some policies comes with a condition on where your gear is kept. Typically it must be in a locked vehicle or a locked building, with signs of forced entry to prove a break-in happened. Leave the ute unlocked, or leave tools sitting in the tray under a tonneau cover with no sign of forced entry, and a real theft can still get declined on the paperwork, not because the insurer doubts you, but because the policy condition was not met on the night it happened.

And Queensland's WorkCover rules can treat a subcontractor as your worker for compensation purposes if the work you engaged them for is not part of a trade or business they regularly carry on, and any one of these is true: they do not sublet the job, they do not employ anyone, or they employ someone but still do part of the work themselves. What you both call the arrangement does not decide it. If they are injured on your job and are found to be a deemed worker, the liability can land on you, not on whatever cover they told you they had.

How we do it differently

An online trades policy asks you three questions and quotes you in five minutes. What it does not do is ask how your tools are actually stored overnight, whether you regularly use the same subcontractor, or what your QBCC licence class actually requires you to hold. Those answers are exactly what decide whether your policy pays.

We take your situation to a panel that can produce up to nine quotes on the business pack we use, rather than settling for whichever insurer has the flashiest app, and for the harder-to-place trades we go further again to specialist insurers a direct channel never reaches. We tell you upfront what we are paid, on every invoice, since the day this business started in 2010.

If something in your setup would trip a condition, a security requirement on your tools, a subbie arrangement that could make them your worker, a licence class that needs professional indemnity, we flag it before renewal, not after a claim.

Who needs this

This page is for carpenters, cleaners, tilers, gardeners, plasterers, handymen, electricians, plumbers, and the wider range of trades who work with their hands, on other people's property, under their own ABN or licence. Most of the businesses we cover here are sole traders or companies with turnover generally under $2 million.

It covers you whether you are a sole trader working solo, running a small crew, subcontracting under a head contractor's site, or holding a QBCC builder's licence and taking on your own jobs. The high-risk end of trades work, such as asbestos removal or demolition, needs a specialist placement rather than a broad trades bundle; if that's your work, call us and we'll place it properly rather than imply this page has you covered. If you lease the workshop, yard or shed your business runs out of, the insurance decisions on this page sit alongside the ones covered for business owner-tenants generally.

Common mistakes

The mistakes we see most often in trades cover, and every one of them is fixable before it costs you anything.

Assuming public liability covers a callback. It covers the damage your faulty work caused someone else, not the cost of fixing the faulty work itself. If you are relying on your PL policy to cover redoing a job, check that assumption now, not during the argument with a client.

Leaving tools in an unlocked vehicle, or in a locked vehicle with no visible sign of forced entry when they are stolen. Lock the canopy every night. On some policies, an unlocked ute can cost you the entire claim.

Assuming a self-employed subbie can't come back on you. At law, a self-employed subcontractor is still owed a duty of care on your job. Direct a contractor onto an unsafe site and, if they are hurt, you can be found liable at least in part for the negligence, whatever their ABN says about who they work for.

Guessing at the subcontractor payments figure, or declaring nil and forgetting. This is the question on the proposal that trade businesses answer from memory most often, and it decides more than the price. The main reason an insurer asks what you pay subcontractors is to rate the risk of one of them being hurt on your job: a business that engages contractors instead of employing them pays no WorkCover premium for them, so that injury risk does not disappear, it transfers to the liability policy, where it lands as a personal injury claim against you.

Those claims are expensive, which is why insurers now price for the exposure. Note what the question is not about, because this is the misread we see most: it is not about covering the damage your subbie might do to somebody else's property. It is about your own liability when a person engaged to work for you is injured, and on many wordings the declaration is what switches that cover on.

Direct insurer wordings commonly exclude personal injury to subcontractors by endorsement, while the Steadfast badged wordings we place generally cover it, particularly where the payments have been disclosed. Declare the real figure, and if you put a subbie on mid-year, tell us then rather than at renewal.

What excess applies if a sub-contractor is injured on my site?

Often a much higher one than you expect. Many liability policies carry a standard excess for most claims, but a separate, larger excess for personal injury to anyone engaged to work on your site. In a recent matter, CIB flagged a $10,000 sub-contractor injury excess to a Brisbane residential building company before the insurer confirmed it, so there were no surprises. The full story is in If a subcontractor is hurt on your job, can you be held liable?

Letting your QBCC licence insurance lapse quietly. Some licence classes require professional indemnity insurance as a condition of holding the licence. An insurance gap here is not just a cover problem, it can be a licensing problem.

Skipping income protection because you feel indestructible. A tradie's business is their body. A desk job with a bad back still earns a wage. A trade with a bad back earns nothing until they are back on the tools, and public liability does not pay you a cent for that.

Under-declaring turnover to save premium. Insurers' underwriting questions change as turnover grows, so under-declaring does not just shave the premium, it can hide a question that would have triggered a referral or a decline, such as contracts over $100,000, or working for any one company with turnover over $1 million. At claim time the insurer can pull your tax return and financials, find the non-disclosure, and cancel the policy as if it never existed, mid-claim.

Setting the contents and stock sum insured low because it feels expensive. It's cheap per $1,000 of cover, so it's not the section to go small on. Price your tools, plant, materials and stock at full replacement cost, everything you would have to buy again to be back on the job, and make that total the sum insured, not a round number that felt affordable.

Short answers

Does public liability insurance cover faulty workmanship?

No, public liability covers injury or property damage your work causes to someone else, not the cost of fixing the faulty work itself. Consolidated Insurance Brokers reads the wording we place for you, so you know where that boundary sits before a job goes wrong. See public liability cover in depth, including the faulty workmanship boundary for the full explanation.

Are my tools covered if they're stolen from my ute?

It depends on the policy: some pay only if the vehicle was locked and there is evidence of forced entry, such as a broken window or a pried-open toolbox. Consolidated Insurance Brokers checks the overnight storage condition in your specific wording with you. Tools left in an unlocked ute, or stolen with no sign of a break-in, are a common reason theft claims get declined. So make locking up part of the end-of-day routine, not an afterthought.

Do I need separate insurance for my subcontractors?

Yes, in almost every case, because subbies are treated as running their own business and are generally not automatically covered by your public liability or workers compensation. Consolidated Insurance Brokers checks your subbie arrangements against your own cover. Most head contractors and sites require them to be insured before starting. Use a subbie regularly like an employee, and Queensland's WorkCover rules may deem them your worker regardless of the label, which changes who carries the risk if they are injured.

What insurance do I need for a QBCC licence?

Public liability, not professional indemnity, for almost every trade. Consolidated Insurance Brokers arranges that cover for your licence class. QBCC professional indemnity under the Minimum Financial Requirements Regulation reaches only 22 design, certification and technical classes, with limits from $500,000 to $5 million. Carpentry, tiling, plastering, plumbing and general building are not listed. Queensland electricians, licensed by the Electrical Safety Office, fall outside the QBCC condition altogether. Separate from insurance, the statutory Home Warranty Scheme applies to most residential building work over $3,300.

Do tradies need income protection insurance?

Seriously consider it, as a trade business usually rests on one person's physical ability to work. Consolidated Insurance Brokers can arrange personal accident cover if cost is the barrier; income protection is a financial planner's product. It replaces part of your income when injury or illness stops work; public liability and tools cover protect others and your equipment, not you. Ask your licensed adviser about cover and amount. Personal accident cover covers less and pays less, but beats carrying the whole risk.

What's the difference between trades insurance and a business pack?

Trades insurance is usually the same modular building blocks as a standard business pack (public liability, tools, motor, personal accident, sometimes contract works), selected and weighted for how a trade actually operates: gear that travels, sites that change weekly and a body that is the main asset. Consolidated Insurance Brokers chooses each section for your risk, rather than pulling the set off a generic template. The label on the policy matters less than that choice.

Get cover built around how you actually work, not a generic template.

One conversation and you will know exactly what your public liability covers, what your tools cover actually requires, and whether your subbie arrangement is a gap waiting to open up. No jargon, no sales pitch.