Didn’t end up using their services, but I can tell CIBs best quality is its transparency. I submitted an RFQ for a motorcycle insurance policy and received a little bit of information from Jeff. After sending him a follow up email, Jeff was very upfront and honest with me that using an insurance broker won’t be cheaper than going to a direct insurer (e.g. AAMI). However, those who have a business and want to group all personal and commercial policies under one “umbrella”, CIB are the way to go. I appreciate Jeff’s honesty and professionalism and would encourage you, if you’re considering CIB and are their target demographic, to take them up. If an account manager doesn’t take advantage of someone who knows no better, you bet your bottom dollar they’ll whatever they can for you come hell or high water—a rare quality in today’s world.

Jeff Forbes
Co-Founder & Account Director · New Farm, Brisbane
In commercial insurance since 2010.
Call Jeff’s office: 07 3292 1100
Based at our Brisbane office.
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Articles Written & Reviewed by Jeff
14 Google reviews naming Jeff
Averaging 5.0 stars, shown as written, newest first.
CIB have been fantastic in assisting with our business insurance needs. Debbie is our representative and she has been thorough, prompt and very efficient and professional. Both Debbie Jeff have assisted with thoroughly explaining technical jargon to ensure that we have the correct business cover required. Will be switching to use CIB for all our insurance needs in the future.
Jeff Forbes was fantastic to deal with. He helped our business to obtain insurance when other brokers were unable to. He was so friendly and helpful and responded quickly to any emails or phone calls. I have already recommended him to friends who are needing help with insurance and would definitely use him again with any other insurance matters we might have in the future.
Karen, Jeff and the team at Consolidated Insurance Brokers are awesome! My Cavoodle puppy destroyed the couches and I lodged a claim for accidential damage. The process was easy and the claim was approved quickly.
We have been a client of Jeff at CIB for many years and appreciated the fantastic assistance. Karen Barton has recently started looking after us and we applaud her commitment to continuing the First Class Service. It is so great to know that all our phone or email requests are dealt with so quickly and efficiently - no matter what the time of day. Thank You to your great team.
I can't thank these guys enough. Holly has finally be able to insure my 4x4 and all accessories without alot of headache work for myself. Having family that are in the 4x4 game she know her stuff. No second guessing or over explaining yourself. She just gets it. Plus about $400 cheaper than I can after the commision. Thank you Holly. And Jeff is my main man. He saved me $2500 on my house insurance. The service that these guys give you is amazing. Thanks again for all your hard work and taking alot of stress out of my life. I loved sticking it to NRMA after 14 years with them and no claims. thanks Consolidated Insurance Brokers. Your worth ever cent.
Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
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