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Reviews for Tracey Friedland

5.072 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

72 Google reviews for Tracey Friedland at Consolidated Insurance Brokers, averaging 5.0 stars - shown as written, newest first.

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Tracey was very good to deal with, very simple explained everything and got me through the whole process for my business highly recommend

Evan Morris · · Brisbane (New Farm)

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What Tracey's clients wrote

See Tracey Friedland on our team page. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

I can't speak highly enough of Tracey at Consolidated Insurance Brokers! From start to finish, she was an absolute pleasure to deal with. Not only did she go above and beyond to help us secure the right insurance coverage for our needs, but she made the entire process incredibly easy and enjoyable. Her knowledge, professionalism and attention to detail were exceptional, but what really sets Tracey apart is her personality. She's genuinely friendly, bubbly, approachable and an absolute breath of fresh air to deal with. It's rare to come across someone who is not only fantastic at what they do but also makes you feel so comfortable and well looked after throughout the process. You can tell Tracey genuinely cares about her clients and takes pride in making sure they're properly covered. If you're looking for an insurance broker who knows their stuff, goes the extra mile and is an absolute delight to deal with, Tracey is your person! Couldn't recommend her or Consolidated Insurance Brokers more highly. Thanks again, Tracey – you're an absolute superstar!

Pristine Filtration · · Brisbane (New Farm)

Tracey was very good to deal with, very simple explained everything and got me through the whole process for my business highly recommend

Evan Morris · · Brisbane (New Farm)

I have been working with Tracey for my PI Insurance for many years now, and can highly recommend working with her. She is always professional, very knowledgable and helpful. It is always a pleasure working with Tracey.

Rebecca Wilkins · · Brisbane (New Farm)

My god, I was blessed to have been connected with Tracey through an employer of mine today. I’m really new to insurance or having anything insured, I was uncertain and nervous about the questions. Tracey’s domineer immediately insured my comfort from the get go. She guided me through the steps with amazing hospitality, patience and clear communication which made this experience easier than ever. It didn’t take long and it was a very smooth and entertaining experience to say the least. To be honest it felt like organising this through a trusted friend I have known for years. She not only made sure she was looking after my best interests with the caring questions she asked, but my safety and well being for others also. I’m very happy and I in fact feel lucky to have done my insurance with Tracey. I will never operate or refer anyone, anywhere else. Thank you Tracey :)

Julian Wallace · · Brisbane (New Farm)

After our previous broker was only able to offer significant policy premium increases, Tracey was able to ask all the right questions to get a better understanding of our business and provide a policy that not only provided better suited cover, but had almost no increase from our previous years policy.

Dom Daley · · Brisbane (New Farm)

Tracey made the insurance process very easy and understandable for us. She got us the best deal and has been arranging our insurance for few years now. I have no hesitation in recommending her services to any one looking for insurance.

Greenstone Disability Services · · Brisbane (New Farm)

Tracey helped me get my company insurance. I was lead to her by a friend as a reference and she has been super efficient and informative in making the insurance work. Thanks for the help Tracey!!!

Steve de Hennin · · Brisbane (New Farm)

Thank you Tracey for helping me get a very good new quote for my commercial building, you are very helpful and easy to communicate with, appreciate you go all out to help me with the best. I will surely recommend you to my friends and family 🫰

Annie Tan · · Brisbane (New Farm)

Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.

Tom Rodgers · · Brisbane (New Farm)

For a number of years, I have had our considerable insurance requirements attended to by the efficient and professional Tracey Friedland from Consolidated Insurance Brokers. Always a pleasure to deal with and am happy to recommend to other businesses. KP

kathy pearson · · Brisbane (New Farm)

I would highly recommend Tracey at Consolidated Insurance Brokers. Tracey has been incredibly helpful, professional and supportive throughout the entire process. Her communication, knowledge and willingness to assist have been outstanding, and she has always taken the time to ensure everything was clearly explained. It has been a pleasure dealing with Tracey, and I truly appreciate the excellent service and assistance she has provided. If you are looking for someone who is reliable, knowledgeable and genuinely cares about providing great service, I would highly recommend Tracey and Consolidated Insurance Brokers. Thank you, Tracey, for all your help and fantastic service!

Elisa Moralis · · Brisbane (New Farm)

I had a great experience with Consolidated Insurance Brokers. Tracey Friedland was incredibly helpful throughout the entire process, making insurance straightforward and stress-free. She took the time to explain everything clearly, found us great value, and was always proactive with her follow-up to make sure everything was taken care of. I recommend Tracey and the team at CIB to anyone looking for reliable insurance advice. Thank you, Tracey, for all your help!

David Z · · Brisbane (New Farm)

Tracey above and beyond for her clients, I wouldn’t go anywhere else!

Tint Taxi · · Brisbane (New Farm)

Tracey at Consolidated Insurance Brokers was a delight to work with. She is very knowledgeable about all things insurance and was able to find the most competitive rate I could see on market!

Peter Karakasilis · · Brisbane (New Farm)

I found myself in a tricky situation where I needed complex insurance needs very quickly - Tracey Friedland called me the day I lodged the enquiry and had a quote for me by the end of the day! I activated the insurance the next day and now lean on Tracey for all my other insurance needs. Not only is she super responsive and friendly but she consistently finds the best price. Highly recommend!

Rupert Rain · · Brisbane (New Farm)

Tracey was fantastic to work with. She was knowledgeable, responsive, friendly, and always happy to answer my many questions throughout the process. As a startup founder looking for insurance for an online platform, I appreciated how clearly she explained everything and made what could have been a complicated process feel straightforward. I received other quotes that took longer to arrange and involved multiple insurers, making them difficult to compare. Tracey was able to provide a comprehensive and competitive solution bundled through a single provider at a competitive price, which made the decision easy. I would highly recommend Tracey and Consolidated Insurance Brokers to anyone looking for professional and personalised service.

Samantha · · Brisbane (New Farm)

Tracey was great to deal will - super helpful and responsive - and was able to get me a much better price on my business insurance. Thanks again!

Sacha Perram · · Brisbane (New Farm)

Tracey was fantastic to deal with - professional, friendly and made the whole insurance process simple and stress free. Great communication, quick responses and took the time to explain everything clearly. Highly recommend for anyone needing reliable insurance advice and support.

David Reeks · · Brisbane (New Farm)

Tracey has been taking care of my business insurance needs for years and I couldn’t be happier with the prompt and professional service provided.

Chris M · · Brisbane (New Farm)

Tracey Friedland was very helpful in sorting out new car insurance. It was a quick and easy set-up.

Sharon Douglas · · Brisbane (New Farm)

Highly recommend. Tracey is easy to deal with, friendly and has prompt and thorough communication. We are now paying almost half of our previous insurance costs. Thanks Tracey!

Rusty Berther · · Brisbane (New Farm)

Tracey Friedland at CIB has been amazing to deal with. She has helped not only me and my business, but also my wife with her business insurance as well. Tracey makes the whole process stress free. I really value her support, professionalism, and genuine care. I would highly recommend Tracey and CIB to anyone looking for reliable and trustworthy insurance advice.

Matty Bristow · · Brisbane (New Farm)

Dealing with Tracey from CIB has been a great experience as there service and insurance price is the best in the industry. I strongly recommend contacting her.

Joe Mancini · · Brisbane (New Farm)

Tracey Friedland helped me to obtain commercial insurance for a property at Mt Gravatt. Thank you Tracey, you made the process easy and the price was reasonable. Appreciate your prompt service.

Duc Phan · · Brisbane (New Farm)

very knowledgeable, prompt and professional.

Mario Malovan · · Brisbane (New Farm)

I had a fantastic experience working with Tracey Friedland. She was professional, knowledgeable, and truly went above and beyond to find the right coverage for my needs. Everything was explained clearly, options were compared thoughtfully, and the entire process was smooth and stress-free. I highly recommend Tracey Friedland to anyone looking for reliable, personalised insurance advice.

Sarah Seaman · · Brisbane (New Farm)

When it comes to insurance, I always end up feeling frustrated. Home insurance in particular gives me a real headache—what type do I need? Owner-occupied, investment, contents… should I have contents for both or just one? Technology makes it easy to click through everything on your phone, but when you actually need a real person to guide you, there’s no one there. I recently realised I was insured for the wrong things—or not covered at all. So I called Tracey Friedland, whom I’ve worked with for a long time for business insurance and renewals. I asked, a bit humbled, “Do you only help with business insurance, or can you help with personal insurance too?” Tracey’s warm and confident reply was, “Of course, we can help!” What a relief. Within half a day and just a couple of phone calls, she had everything sorted—building insurance, contents, landlord cover—accurate, complete, and finally done properly. All my concerns were gone. What else can I say about Tracey Friedland? An absolutely amazing lady.

W James · · Brisbane (New Farm)

Tracey was brillant to work with. She took her time to understand our requirements, and delivered a fantastic outcome for our insurance needs.

Jason Howes · · Brisbane (New Farm)

Tracey was very helpful and assisted us with our insurance when we weren’t sure how to handle the changes required. Carol

Carol Hughes · · Brisbane (New Farm)

Good experience getting our insurance updated. Courteous, professional and able to understand the particulars of our business.

Daniel Chlebowczyk @ Events Engine · · Brisbane (New Farm)

Great service from Consolidated Insurance Brokers. They always get a great deal for my business insurances. Highly recommend!

Dawn Grassick · · Brisbane (New Farm)

Tracey was good completive price as well

greg bordin · · Brisbane (New Farm)

I want to share my extremely satisfied experience with Tracey Friedland with Consolidated Insurance Brokers. Tracey is really taking her time in explaining everything to me. My partner and I were starting a new business, she helped us to find the right company insurance, practice insurance and lead me with the right direction to seek workers comp cover. She is gentle and not constantly nagging me to commit at any stage. Since it took a couple of months to find the right product, she is always patience and make timely response to all the emails. She managed to find a very good deal for us at the end. I will have not doubt I will recommend Tracey to my friends and colleagues!

godfrey Lo · · Brisbane (New Farm)

Tracey was amazing with sorting out my business insurance! She ensured everything was compliant with what my landlord was asking for, and came back promptly with quotes from numerous insurers. Highly recommend if you're looking for a personal, fast experience :)

Jess Campbell · · Brisbane (New Farm)

Tracey is awesome , she goes above and beyond to make sure that client gets what they need . She was a breathe of fresh air compared to my last broker . Highly recommend Tracey

Jeff Austin · · Brisbane (New Farm)

I can’t speak highly enough of Consolidated Insurance Brokers, especially Tracey. Her dedication, professionalism, and attention to detail were outstanding from start to finish. The level of communication was exceptional - clear, timely, and proactive - making the entire process smooth and stress-free. Tracey’s customer service went above and beyond, ensuring every question was answered and every concern addressed. A truly first-class experience. Highly recommended!

Enviro Force · · Brisbane (New Farm)

Tracey Friedland was extremely helpful in researching and obtaining a lower insurance rate for me. Her communication was excellent and prompt. I would definitely use her services again once my insurance term is over.

Steven Makris · · Brisbane (New Farm)

Tracey Friedland provided excellent help with getting insurance for a commercial property. She was knowledgeable, responsive, and made the whole process smooth and straightforward. Highly recommend her service.

Krishnan Gangapatnam · · Brisbane (New Farm)

Tracey Friedland understood my business needs and found coverage to suit those needs.

John Marshall · · Brisbane (New Farm)

Tracey Friedland has been a delight to work with in sourcing insurance for our business. Appreciate the thorough and prompt service. Thank you Consolidated Insurance Brokers!

Sarah Bradford · · Brisbane (New Farm)

Absolutely blown away by the service from Tracey at CIB! Insurance for a trade company has been stressful and for the past 8+ yrs I constantly threw in the “too hard” basket. That was until I met Tracey. She instantly put me at ease, took the time to genuinely listen to what we needed and made sure our business was properly covered. She didn’t just sell us policies, she got to know our business inside and out and made insurance simple (finally). Not only does she make us feel valued but we actually saved money - which in the world of company insurance is almost unheard of! Couldn’t recommend her more highly. If you’re a business owner looking for someone who truly cares, knows their stuff she’s your person. Thanks Tracey, you're a gem!

Jessica Pasfield · · Brisbane (New Farm)

Tracey was absolutely amazing. Incredibly helpful at every step and managed the entire process exceptionally well. Thanks Trace!

Casey Jones · · Brisbane (New Farm)

Tracey Friedland arranged my insurance policy, and I found her to be completely professional, friendly, and efficient. I recommend her for your insurance needs.

Simon van Rysewyk · · Brisbane (New Farm)

Tracey was super helpful in providing the right advice and helping me understand all the options. Certainly would recommend.

Mark Fernan · · Brisbane (New Farm)

I just wanted to write a quick thank you to Tracey Friedland. Her service, follow up and genuine friendliness where exceptional. She also did a great job in finding the most comprehensive and cost effective insurance for my businesses. Thanks Tracey.

Adam Nobel · · Brisbane (New Farm)

Thank you Tracey Friedland for your friendly, efficient and professional manner in finding me a suitable Professional Indemnity underwriter for my unusual form of consultant activity. Also thanks for patiently taking me through a process I find daunting. I had to do very little to set the up and the price was much better than expected.

Mac Christie · · Brisbane (New Farm)

We had an urgent need to obtain insurance on an investment property and Tracey was fantastic to deal with. Tracey was both friendly and efficient and got back to us as promised within a very short time frame.

Tim Dupree · · Brisbane (New Farm)

I found Tracey Friedland extremely efficient and helpful in arranging a complex insurance cover for me. All went very quickly and smoothly. Gerry

Gerry Hofmann · · Brisbane (New Farm)

Last week I was looking for public liability insurance for a new club. Tracey Friedland, a broker at Consolidated Insurance Brokers, was the person I was put in contact with. Over the next week Tracey Friedland found an insurance company whose policy fitted our very different criteria at an affordable price. Tracey kept me up to date with regular emails and some phone calls as to how the process was tracking. Thank you Tracey for this good outcome. Deirdre McNeil OAM

Deirdre McNeil · · Brisbane (New Farm)

Tracey was amazing to deal with. Prompt with getting back to me and explaining all I needed to know to purchase a policy. Would 100% use again.

ONYX Studio · · Brisbane (New Farm)

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Information current as at 06/09/2026