Reviews naming Karen Barton

We have been using Consolidated insurance for many years. We use them for all our business and personal insurance. Having everything under the one roof with a reliable company saves us so much time, money and stress. The service is amazing, Gina, William and Karen are always there to help not matter the time of the day. I would highly recommend Consolidated Insurance Brokers. Thanks Sarah

We have a commercial property in QLD and our previous insurance broker (very big reputable broker which we utlised for about 30 years) was declining in their ability to communicate and provide us with good quotes. They were lazy and essentially provided us with an ever increasing quote from the same insurance company every year. We changed to Consolidated Insurance Brokers and Tracey was able to find us a far better deal with Chubb insurance. Communication was great and Tracey provided us with multiple options. Then about a year later, there was a terrible incident involving theft of external plumbing/damage. This was a very difficult claim as multiple plumbers failed to evaluate the full extent of the damage. Despite this, Karen and Tori from Consolidated Insurance Brokers helped us throughout the entire process with amazing patience and resulted in the desired outcome. After the incident, the security system of the property has been enhanced very significantly which you can't get enough of these days in QLD. I would highly recommend Consolidated Insurance Brokers to anyone I know and trust.

I had water damage to my kitchen ceiling from the upstairs main bathroom. Karen from CIB helped me with the procedure to make an insurance claim and explained what I had to do. All went very well and the tradespeople restored my ceiling to a new condition. I am very pleased with the result.

i would like to thank the team at Consolidated Insurance Brokers, in particular Karen Barton, for her quick and seamless assistance in getting our claim sorted in less than a week. Our team thank you for your hard work and dedication.

I have been using Consolidated Insurance Brokers for approx 7 years now. I have had 2 claims and 1 at fault during that time, from Building to Motor Vehicles. I have found the team to be brilliant in managing my businesses building and motor vehicle insurance. Karen has been dealing with our insurance in the most recent years, and find her to be very pleasant and extremely efficient! Although we are in different states, this has not hindered any process. In this time I have always had a seamless experience, incredibly prompt and stress free. I highly recommend, and continually tell my Accounting clients!

Words cannot express how grateful I am for the support of Karen and her team in processing my claim. No one really wants to CLAIM on their insurance, yet Karen made the process easy, and anything that needed sorting out, it only took an email and it was done. There is a reason why I choose to have all my insurance with Consolidated Insurance Brokers, from taking out new policies to supporting me through claims, they are attentive, helpful and go the extra mile every time. I cannot recommend them highly enough - if I could give 10 stars I would.

We had a loss of frozen and chilled food in the fridge/freezer as a result of the Christmas storms on the Gold Coast. I contacted the office and Karen Barton contacted me back even though the office was closed and she was on holidays. She assisted with the claim for us and continued when there was further substantiating evidence required. Without her assistance our claim experience would have been very different to the successful outcome we achieved and a full payout would not have been achieved without much pain and I convince to us. She took all the worry away and ensured we were supported rom the start to the successful outcome and payment of the claim. We highly recommend Consolidated as insurance brokers and especially Karen if you have the unfortunate requirement to make a claim. You will be very happy with your decision just like we are.

Karen Barton provided speedy and professional service

Mark McGuire found our strata complex a very good quote, in a difficult environment. Working with his team, in particular Karen Barton and Tori, has been a breeze and very rewarding. Karen has handled our claims very professionally.

To whom it may concern I am impressed by the professionalism and efficiency of Ms Karen Barton in handling my insurance claim within a short period of time. Karen had been in contact with the insurer and myself until the claim was settled to my satisfaction. I commend her work ethic Dr Shah Ozeer

Karen is always amazing to deal with. She is diligent, efficient and knowledgeable. Our recent claim was processed promptly and we are extremely happy with the great support provided by Karen.

Thanks Karen Barton, you have gone above and beyond for me. It is reassuring to know that I can call you anytime if I have questions or concerns about my claims or policies. You are always prompt in getting back to me and have so much knowledge.

I recently dealt with Karen Barton from Consolidated Insurance Brokers on a couple of claims and found her service to be excellent. She was extremely helpful and prompt in assisting with both claims and made the process very simple and stress free. I would certainly use Consolidated again in the future and recommend their services.

We had to get a whole new roof as ours was damaged from hail and Thanks to the team at CIB everything went smoothlyAlso a special thank you to Karen Barton and her expertise there was never a problem and all my questions were answered in a courtesy and prompt manner Thanks again CIB

Karen, was exceptional, prompt, professional and communicated very well through the whole process. Highly recommend her :-)) Second time have now used Karen :-)))

I had a Unfortunate incident, and Karen Barton assisted with my claim. She was Prompt and professional!! Would highly recommend working with her!

Karen, Jeff and the team at Consolidated Insurance Brokers are awesome! My Cavoodle puppy destroyed the couches and I lodged a claim for accidential damage. The process was easy and the claim was approved quickly.

Karen was extremely knowledgeable and helpful with our recent claim. She made the whole process very easy.

Very good customer service. My first claims experience with them was very pleasant. Karen was very helpful and quick in responding making the claims process fast and simple and got paid within a few days. I would highly recommend this insurance broker.

The Team at Consolidated Insurance Brokers manage all of our Business Insurance needs here at Moana Bikini. As a global, ecommerce brand - with large stock holdings, a big Team, valuable digital resources and undertaking multiple international trips per year - CIB have taken the time to understand all of our needs and ensure we are covered for all Most recently, on an International Trip with a Team of 9, we suffered lengthy flight delays, resulting in the need to re-book flights for everyone, as well as extra accommodation. Along the way, we also suffered damage to business and personal property. Upon our return, Karen Barton from CIB, promptly helped us manage and file our claims and had us reimbursed within a month after our return... ensuring valuable cashflow and peace of mind in the busy festive season. We would highly recommend Karen and the Team.

Karen was simply brilliant through my claim . She clearly outlined what was required from me as the client and kept me promptly updated throughout the process.

Thank you for your service guys. And to Debbie B you have been great, despite requesting multiple changes and amendments to the policy you have been very patient and professional. Great work. Thanks once again. *Also Had a break-in claim and was settled within a week. Karen B helped me through the process during such a difficult time. Thank you Karen for your help.

To the wonderful team @ CIB , my experience over the last 12 years dealing with Debbie, Karen, Reena, and Mark, has been so easy, you guys are so professional to do business with, Karen you were amazing in handling my accident claim, no fuss, no stress, just brilliant, there is never a hassle that can’t be sorted, so I advise anybody looking for the best insurance brokers in Brisbane, these guys are number 1, and lovely people

Consolidated were very helpful and efficient especially Karen Barton who sorted out claim with ease and no stress, thank you team!

Karen has been handling our business insurance for past few years and has always been a pleasure to deal with. She is professional and always manages my queries and requests in a timely manner. I would definitely recommend her and CIB.

Karen Barton needs a pay rise this women is an absolute superstar, her work is outstanding in making sure things get done ✔️ we have ongoing claims with our insurance company and Karen has done all the hard work in making sure things get done and done right! Highly recommend her

We have been a client of Jeff at CIB for many years and appreciated the fantastic assistance. Karen Barton has recently started looking after us and we applaud her commitment to continuing the First Class Service. It is so great to know that all our phone or email requests are dealt with so quickly and efficiently - no matter what the time of day. Thank You to your great team.

We have just been through an incredibly difficult claim with our insurer, and Karen was an ENORMOUS help. She spent hours and hours helping us and following up the insurer. She even worked on her day off! In the end, our claim has been approved and our temporary accommodation is sorted. Without Karen, we would have been in BIG trouble.

Consolidated insurance brokers have been taking care of our business needs since 2009, to stay with one company for over a decade is not something that happens a lot in this day and age however the level of quality service, insurance costing and general can-do attitude to all aspects of their business keeps us coming back year after year. Shout out to Sheryll, William and Karen in particular for their amazing service. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I have had the pleasure of dealing with Karen Barton for a recent claim. It is reassuring to know there are still some people out there who know the meaning of 'customer service', which is a rarity these days! I have now dealt with Karen twice for claims and on each occasion Karen has been totally professional, a pleasure to deal with and a credit to the company!

We've been working with Consolidated since 2009 and I've always been very satisfied the services provided by Sheryll Todd and her team - Karen Barton in particular has been very good. For any insurance matters, I'm more than happy to recommend them.

We recently needed to make a sizable claim and were pleasantly pleased with the service we received. Karen and the team were extremely helpful. We wouldn't hesitate to recommend them for any insurance needs.

I just wanted to say how happy I am with my agent, Karen Barton, in Gold Coast. When Karen Barton became my new agent, I was very happy to hear from her right away, and her reply always quick and knowledgeable . She is always so nice and cares more about just taking your money. I would recommend her to absolutely everyone who are looking for a good agent for your personal insurance and business insurance. I could not ask for a better agent!