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Reviews for Tori Gordon

5.041 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

41 Google reviews for Tori Gordon at Consolidated Insurance Brokers, averaging 5.0 stars - shown as written, newest first.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)
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See Tori Gordon on our team page. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)

Tori from Consolidated Insurance Brokers was great to deal with. No fuss and she understood what I wanted and just went and got it.

Alex Alemis · · Brisbane (New Farm)

What can I say Tori Gordon went way beyond if only every company worked the same way highly recommended thanks again

conmicedis · · Brisbane (New Farm)

I have just renewed my property insurance with Tori Gordon. After a short phone call to give her the details, i received a very competitive quote which i have now purchased.

KARL PERNELL · · Brisbane (New Farm)

Tori Gordon worked fast to get us the best price and coverage in a speedy manner. Will definitely work with Tori in the future.

Paul King Massage · · Brisbane (New Farm)

Have used this broker for the first time and was very pleased with the service provided by Tori. She was professional, knowledgeable and most importantly very responsive. Definitely will give her the opportunity to provide a quote for our other properties in the future! Thank you, Kylie :)

Kylie Gencarelli · · Brisbane (New Farm)

We were fortunate enough to find Consolidated Insurance Brokers for our manufacturing factory earlier this year after our wonderful Broker of many many years retired. We had a significant level of service and communication from our previous Broker and we never thought we would be able to find another Broker who could do the same - until we found Tori Gordon from Consolidated Insurance Brokers! Tori is knowledgeable, friendly, highly professional and she has exceptional communication skills. She knows her craft, sideways and backwards! She took the time to personally custom our insurance needs by finding out everything about our company to ensure our coverage is adequate and thorough. Always happy to answer any questions, multiple times in one day! We are so very lucky to have found Tori and Consolidated Insurance Brokers... and recommend them highly!

Robo · · Brisbane (New Farm)

We had to renew commercial insurances for two factories here in Melbourne. The day before the expiry, our broker told us that the premiums would be 37 % dearer than last year. He could not explain why the usurious increase particularly considering that we have a virgin claims history, low risks and safe tenants. We then contacted Tori at CIB in Brisbane and she was able to source much more competitive premiums. Needless to say we couldn't pay the Invoice fast enough. But it wasn't just the lower premium. The service was fast end efficient and Tori didn't just work there, she wanted the commission. We liked that and reckon that they'll also get our other factory insurances.

Paul Nonnis · · Brisbane (New Farm)

Done online enquiry as looking at new opportunity within my current business model and a lovely lady called Tori Gordon contacted my and walked me through the process, never had business insurance before seemed a bit of a minefield and Tori took her time to explain any questions. Would recommend to anyone especially if this is first time within the business insurance arena....... see if you can get Tori she definitely will help.

John Duigan · · Brisbane (New Farm)

Tori was great in helping identify the insurances needs and completing the purchase quickly.

Carl Wu · · Brisbane (New Farm)

A great experience with Tori, attaining some tricky commercial insurance, she was very professional in catering to your needs, whilst also having a quick turn around.

Jason Feng · · Brisbane (New Farm)

Thanks Tori Gordon for your professional manner with helping me find the best insurance for and very competitive with your prices Highly recommend!

Tina LOUISE · · Brisbane (New Farm)

Tori Gordon was absolutely fantastic! She turned around a commercial property insurance request in less than 24 hours and was personally invested in what I required. Very professional! I highly recommend Tori for all your insurance needs!

Daris Thomas · · Brisbane (New Farm)

Can highly recommend Consolidated Insurance Brokers. We had some challenges with insurance to sort out and they were able to help and source a great deal fur us. Tori was fantastic, very efficient and answered all my questions. Nothing was a bother for her and is definitely an asset. Thank you very much.

John C · · Brisbane (New Farm)

We have been dealing with Tori over the last few months to arrange some insurance for a newly started business and I can honestly say that Tori has been amazing since day 1, she has been extremely patient, answered all our questions professionally and in a timely manner and was extremely easy to deal with right to the end when we signed an agreement. 10/10.

Brisbane Autohaus · · Brisbane (New Farm)

It has been a pleasure working with Tori Gordon of Consolidated Insurance Brokers. Very efficient and knows her products. I would recommend her and the organisation to anyone needing insurance. Not only did Tori find the best policy but was way cheaper than anyone else I contacted and was transparent of any fees. Thank you again Tori

Joseph Bianchini · · Brisbane (New Farm)

I was struggling to find insurance to cover my very first launch photoshoot for my new underwear brand and chatGTP gave me Consolidated Insurance Brokers details as 1 of 4 to call. I loved they were in Brisbane like me, and have amazing reviews, so I gave them a call and the lovely Tori answered. She went above and beyond to help me at the last minute to secure the insurance I needed. I'm so grateful and I'll be calling Tori for all my future insurance needs.

Lennita Madonna · · Brisbane (New Farm)

Tori has been absolutely fantastic as my insurance broker. She was incredibly kind, patient, and explained everything in detail, making the whole process easy to understand. Till the very last minute, she took great care of me and ensured everything went smoothly. Despite a challenging assessment, she managed to secure the best possible price. I’m truly grateful for her dedication and professionalism.

malyala tharun · · Brisbane (New Farm)

Tori was very fast, responsive and helpful and took good care with details.

d M · · Brisbane (New Farm)

Excellent and efficient service from Tori.

Maria Boulton · · Brisbane (New Farm)

Tori was so lovely. She explained our options and was very professional. She is very easy to have a coversation with. I am so pleased I found the Insurance broker she works for. Thsnk you so much Tori.

Michelle Beer · · Brisbane (New Farm)

Unbelievable service, really helped us when we needed it and when no one else could. Tori was fantastic and an absolute life saver. Thank you Consolidated Insurance brokers.

Deryck · · Brisbane (New Farm)

Tori was more than helpful in providing information and finally insurance for my business. I will be a repeat customer and I recommend this business.

Adam Dabrowny · · Brisbane (New Farm)

Tori was very caring to get the best deal with full understanding of the requirements

A G · · Brisbane (New Farm)

Tori at Consolidated Insurance Brokers was an absolute pleasure to deal with. From start to finish, nothing was too difficult for her. She handled everything with professionalism, efficiency, and a genuinely helpful attitude. She took the time to understand my needs and secured me a fantastic deal with a reputable insurer. It's rare to find such great service these days, and Tori truly went above and beyond. Highly recommend!

Kelly Yeoh · · Brisbane (New Farm)

I have had the pleasure of dealing with Tori a few times now and she makes the whole process of obtaining insurance very simple. She is extremely knowledgeable in all things insurance and always a delight to speak to. Nothing is too much trouble and we would have no hesitation in recommending her and will certainly use her services again going forward. Thanks Tori :)

Sue Armstrong · · Brisbane (New Farm)

Tori was extremely helpful getting me a much better price on my home insurance. Tori was lovely to deal with, efficient and professional. Highly recommended

Lisa Colman · · Brisbane (New Farm)

#1 Business Consolidated Insurance Broker! Tori Gordon has been helping me out through every step of the way, she is efficient, very patient and understanding. Definitely recommend working with her!

Hannah Tran · · Brisbane (New Farm)

We recently used Tori Gordon to help us with our home insurance. Tori was amazing, she was prompt with getting back to us, offered us a brilliant price and kept us informed. We would definitely use Tori again as well as recommend her to family and friends.

Kirsten Stark · · Brisbane (New Farm)

We had a great experience working with Tori, she answered all our questions and called us back to check and provide options, great communication!

Valentina Aurova · · Brisbane (New Farm)

Tori has been fantastic, she really took the time to get to know the business and what we need.

Kimberley Ram · · Brisbane (New Farm)

I wish to share my experience with dealings with CIB and let publick know that they have very high professional standard and by all means get you the best possible price for your insurance needs. Call Tori today and you will see what I mean ....Peter from Bondi

Peter Jansa · · Brisbane (New Farm)

We purchase our business insurance package through CIB with Tori Gordon. She is absolutely helpful, friendly and knowledgeable, the process went through very quickly and smoothly. Thank you.

QSF QLD Pty Ltd · · Brisbane (New Farm)

With a difficult property to insure at a reasonable premium, Tori Gordon came through with a palatable rate for me. Thank you. Highly professional, patient. I highly recommend

John Lawson · · Brisbane (New Farm)

Great experience getting business insurance with CIB. Tori Gordon was extremely professional, efficient and knowledgeable, and made the process really quick, easy and painless. Can’t recommend them enough and will be using CIB again.

Dylan Leone · · Brisbane (New Farm)

Tori is awesome. super easy to deal with, solid and straight forward. Appreciate her help.

Brandon Matepi · · Brisbane (New Farm)

We couldn’t of asked for better service from Tori at Consolidated Insurance and the regular updates on our claim were awesome

Rebecca Bryant · · Brisbane (New Farm)

Mark McGuire found our strata complex a very good quote, in a difficult environment. Working with his team, in particular Karen Barton and Tori, has been a breeze and very rewarding. Karen has handled our claims very professionally.

John Hunt · · Brisbane (New Farm)Team: Mark McGuire and Karen Barton

We have a commercial property in QLD and our previous insurance broker (very big reputable broker which we utlised for about 30 years) was declining in their ability to communicate and provide us with good quotes. They were lazy and essentially provided us with an ever increasing quote from the same insurance company every year. We changed to Consolidated Insurance Brokers and Tracey was able to find us a far better deal with Chubb insurance. Communication was great and Tracey provided us with multiple options. Then about a year later, there was a terrible incident involving theft of external plumbing/damage. This was a very difficult claim as multiple plumbers failed to evaluate the full extent of the damage. Despite this, Karen and Tori from Consolidated Insurance Brokers helped us throughout the entire process with amazing patience and resulted in the desired outcome. After the incident, the security system of the property has been enhanced very significantly which you can't get enough of these days in QLD. I would highly recommend Consolidated Insurance Brokers to anyone I know and trust.

David Chang · · Brisbane (New Farm)Team: Karen Barton

Tori was amazing. Thank you for being so helpful - highly recommend her for both personal and business insurance.

The Relief Hairdresser · · Brisbane (New Farm)

We always have a great experience with CIB. In particular with Tori. She went above and beyond for us with a recent claim. Her professionalism and tenacity to get us the best outcome was next level service. Nothing was ever a bother and she really made us feel important and heard. Thankyou for everything

Lorna Mckenzie · · Brisbane (New Farm)

Every review, both offices, shown as written - the full review hub

Information current as at 06/09/2026