Bundaberg Google reviews - Consolidated Insurance Brokers

Deja Coffey is our current Insurance broker for our company. Deja has Absolutely outstanding customer service and I highly recommend going with her for all your insurance needs.

We have been working with Cyndie for over 12 months for our small business insurance (customers of CIB for 5 years) We cannot highly recommend Cyndie enough, she always takes the time to answer our questions or queries and is prompt when making changes to our policies. We trust Cyndie with all our insurances, she explains the insurance covers thoroughly, makes sure our business property, assets and livelihood are protected and always has been a pleasure to deal with. Thankyou for all your work Cyndie. Renay, Rhino Support Coordination.

Star rating only - no written review.

Cyndie helped us with our business and building insurance needs for nine years. Always competitive and professional, thanks.

Nikky was amazing with getting business insurance, Nikky went above and beyond to do everything to get the best deal for our business, will definitely use her service for other businesses, thanks Nikky

The team at Consolidated Insurance Brokers are highly professional, knowledgeable, and responsive, taking the time to understand our specific needs and provide tailored insurance solutions for our business. I would highly recommend Consolidated Insurance Brokers to anyone looking for reliable, professional, and client-focused insurance advice and service.

Fast and fantastic service by Deja for the right price.

The service from Daniel has been fantastic. Really easy to navigate providing the details, personable customer service and really quick responses, and don’t have to spend hours on the phone getting quotes. I don’t think I will ever go straight to an insurer again! Daniel saved us several thousands of $$ on our home and contents insurance and we have a unique property. Ask for Daniel Roussounis when you call!

I recently dealt with Cyndie at Consolidated Insurance Brokers and was extremely impressed with the service I received. Cyndie was friendly, professional, and very knowledgeable. She took the time to explain everything clearly and made the entire process simple and stress-free. Her communication was excellent, and she went above and beyond to ensure I had the right cover for my needs. It's refreshing to deal with someone who genuinely cares about their clients. I highly recommend Cyndie and the team at Consolidated Insurance Brokers and wouldn't hesitate to use their services again

Deja provided a prompt and professional service in securing a policy that suited my requirements.

Deja was incredibly helpful and understanding when I contacted about our home and contents insurance. Even with the number of changes we had, she was very accommodating. She found us an amazing policy and even better price (considering what we had been paying for a number of years). This was my first time using a broker and I was very happy with the outcome and savings. Will definitely recommend Deja and Consolidated Insurance Brokers.

I have been dealing with Cyndie for nearly 4 years now. She handles 5 different business for us, nothing is ever too much and no question goes unanswered. Cyndie always provides lots of information and clarification whenever we need, she is quick to respond to phone calls and emails, even if she is having a day off! 10/10 for Cyndie.

Daniel from the Bundaberg office of Consolidated Insurance Brokers was prompt, professional and super friendly. We had a long process to purchase our business and he stuck with us the whole way through, always providing the quotes that I needed in a timely manner, nothing was too much trouble for him. I thoroughly recommend this business.

Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong

Helpful and promptly found an insurance company that could cater to my needs as this was fairly unique case. Thanks once again!

I recently needed to get some insurance on a town house I’m buying, my normal insurer wasn’t able to help me, however recommended consolidation brokers, I walked into the office and was greeted to Deja, who walked me through the process and was able to provide 3 insurance quotes within 24 hours! I was very impressed with Deja’s knowledge, customer service and communication, both written and verbal. I highly recommend this business

Deja was absolutely wonderful providing an excellent personal and professional service, I would absolutely recommend her for your insurance needs.

Star rating only - no written review.

We have Deja Coffey as our insurance broker, she is efficient, knowledgeable and friendly. Highly recommend her services. She found us affordable and suitable cover for our property in record time!

I called Monday morning needed to get landlord insurance sorted for an investment property the same day and Deja went above an beyond not only got it sorted in just a few hours but we are also super happy with the policy and the very competitive premiums. Thanks Deja we will be back for sure.

I had to get all of my business vehicles, public liability insurance, and other business-related insurance sorted and renewed within a short timeframe. Daniel Roussounis looked after us and made the whole process so simple. He was super responsive to any of my questions and even did some work for me after hours to get the insurance sorted by the deadline. Great guy to deal with, and we look forward to working with Daniel and CIB again in the future.

Deja is efficient, reliable and was able to find an insurance company that I would have never thought to consider. Deja is a pleasure to deal with, and has provided us with a very good result.

Thank you Deja, for you efficient, friendly and thoughtful recommendation for the Building Insurance on my new home. I will certainly get back to you when it is time to re do my contents policy. I really appreciate the detailed cover you were able to source for me. Thank you so much….I will certainly pass your name around to anyone in the market for insurance. Cheers, Sandy

Saskia Van Oostveen was efficient, professional, accurate, helpful and friendly throughout the entire process. Highly recommend!

We had been having difficulty getting insurance for our new property but Saskia from CIB was extremely helpful in finding some options and organising for us. I would happily recommend Saskia and CIB to friends and family.

After years of dealing with retail insurers and comparison sites, we finally made the switch to a broker, and we couldn't be happier. As owners of an architectural home, we always had nagging concerns about whether our cover was truly adequate. Retail insurers hand you a PDS and leave you to figure it out yourself, which isn't easy when you don't have a legal background to interpret what it actually means for your specific situation. Deja Coffey at Consolidated Insurance Brokers Bundaberg changed all of that. Deja took the time to genuinely understand our property, its unique characteristics, and its location before sourcing insurance tailored specifically to our needs. She then walked us through exactly what our policy covers in plain language — no jargon, no guesswork. What surprised us most? The policy she found us was actually cheaper than anything we could find through retail channels or comparison sites, at a higher level of cover. That alone was worth the call. But beyond the price, the real value is peace of mind. We now have someone in our corner when it comes to claims, questions, or anything insurance-related. Knowing Deja is just a phone call away is genuinely a relief. Based on our experience, we wholeheartedly recommend Deja Coffey and the team at Consolidated Insurance Brokers to anyone who wants proper, personalised insurance advice — especially if your property or situation isn't one-size-fits-all.

Saskia was very helpful and knowledgeable with her insurance recommendations

Deja helped explain all the important information and got a quote sorted very quickly!

Saskia was super efficient and prompt in all dealings with us. We would recommend her.

Our shopping centre insurance was up for renewal and had jumped $13,000. I used an internet search to find two alternative quotes. Saskia Van Oostveen with the Bundaberg office at Consolidated Insurance provided a very competitive quote within a day; and then followed up with recommendations on valuation and coverage. She was a great communicator, professional, prompt and followed through. I totally recommend approaching them for your insurance

I’ve had an excellent experience working with Daniel Roussounis at CIB. He’s incredibly responsive, clear in his explanations, and always takes the time to walk me through my options so I can make confident decisions about my cover. Daniel made the entire insurance process simple and stress-free, and it’s rare to find someone so genuine, knowledgeable, and easy to deal with. Highly recommend him to anyone looking for reliable, high-quality insurance support.

Saskia was very helpful and easy to deal with. Super fast turn around on our quote and she was extremely knowledgeable and helpful in answering any questions I had. I would recommenced Saskia and Consolidated Insurance Brokers

Deja was awesome - fast turnaround and prices that I couldn't find anywhere else.

Mr. Daniel Roussounis from Consolidated Insurance Brokers has been exceptionally helpful, responding promptly and proactively assisting our company in designing a warehouse insurance plan tailored to our needs while offering the most competitive price. We have successfully completed the second warehouse insurance renewal with Consolidated, and I highly recommend their services.

Big thanks to Deja for helping us arrange our home and contents insurance. She completely took the stress and hassle out of the process. Her knowledge and attention to detail were greatly appreciated, and she made sure we had the right level of cover to suit our needs. Thanks again Deja!

Daniel Roussounis organised all my insurance for a start up business in Construction. He was invaluable with his expertise and knowledge. Everything was organised within 1 business day. I will definitely be recommending his services in the future.

Daniel and his team were fantastic, great service and nothing was too much trouble.

Star rating only - no written review.

Saskia is very effective and helpful!

I highly recommend Cyndie Vockler as an insurance broker. She is a delight to speak with. Cyndie actioned my enquires promptly & explained all of my options which ensured finding new insurance’s a breeze on my part. I highly encourage anyone seeking an experienced insurance broker to reach out to Cyndie.

Saskia, was very professional and was able to assist me with gaining the insurance I required for my property contract. I highly reccommend Saskia for any enquiries you may have for your insurance needs.

Saskia was very helpful and knowledgeable with the information to renew our insurance. Saskia followed up with all our inquiries.

The process was smooth and easy - Saskia went above and beyond to get my insurance organised before COB on a Friday afternoon. Very much appreciated!

Recently I dealt with Saskia Van Oostveen to gain insurance for a commercial building. I found Saskia very efficient , helpful, easy to deal with and quick to respond. She was professional, skilled and delivered a positive result . Thank you Saskia.

We compared several insurance brokers in Bundaberg for our hospitality venues and ended up returning to Saskia at CIB — and we’re so glad we did. Her professionalism, responsiveness, and attention to detail were outstanding. She secured a policy that saved us nearly $4,000 compared to other quotes we received. It’s rare to find someone who genuinely picks up the phone and follows through every time. Highly recommend Saskia to anyone looking for quality service and real savings.

Cyndie was a great help and we are very pleased with the policy and premium she secured for us.

Excellent service by Saskia! She's always there to help

Cyndie Vockler was amazingly helpful in organising my insurance for my business. She took all the stress away so I had absolutely nothing to worry about.

Highly recommend. From the moment we made contact with Saskia, we had quotes within hours. Great communication. Fast service. Within 24 hours we had building insurance & public liability all sorted and at the best price. We can’t thank Saskia enough.

I had a great experience finding content’s insurance with May. They provided different rate options from several reputable insurance companies.