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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 17 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

I just wanted to write a quick thank you to Tracey Friedland. Her service, follow up and genuine friendliness where exceptional. She also did a great job in finding the most comprehensive and cost effective insurance for my businesses. Thanks Tracey.

Adam Nobel · · Brisbane (New Farm)Broker: Tracey Friedland

Debbie at Consolidated Insurance Brokers was exactly what I needed. I received very clear advice and support from her regarding my insurance inquiries. I highly recommend taking the time to talk with Debbie you won’t be disappointed. Thank You so much Debbie for helping me purchase the appropriate insurance for my investment. Excellent Service and Professionalism. Regards Deborah Movliatti

Deborah Movliatti · · Brisbane (New Farm)Broker: Debbie Blanco

Alison worked hard to obtain the best insurance quotes for our Commerical properties

San Farley · · Brisbane (New Farm)

Reena has been incredibly helpful, professional and provided exceptional service. We have a much better quality policy and now don’t have to call Call Centres – we get a direct line to a wonderful Account Manager – would highly recommend Reena and Consolidated Insurance Brokers

Chris Neve · · Brisbane (New Farm)Broker: Reena Karayil

I contacted CIB for a quote and Alison was fantastic to deal with. She provided a quote within the time frame as promised and was always available for questions. Alison's quote was very competitive and I am now in the process of changing all my insurance policies over. I am very impressed with Alison's professional and helpful work.

Melanie Guise · · Brisbane (New Farm)

Shona H was great, reviewed my situation carefully and got the best insurance and the right price.

Gerard Canavan · · Brisbane (New Farm)

Cyndie was outstanding and professional with the quotes provided

Shaun Holzheimer · · BundabergBroker: Cyndie Vockler

We recently utilised the services of Consolidated Insurance Brokers for our house & contents insurance needs. May Lewong provided prompt feedback for our enquiries. Her pleasant manner made the whole process seamless and efficient. We highly recommend Consolidated Insurance Brokers for your insurance needs, particularly in these financially worrying times.

Peter Shaw · · Bundaberg

I have just finalised my yearly business insurances with Consolidated Insurance Brokers. Cyndie Vockler went above and beyond to search for a better rate. Cyndie worked her magic, and we ended up with a renewal price less than the premium of 2 years ago with no reduction in cover. Thanks Cyndie!! We can highly recommend Cyndie's and the consolidated insurance broker teams services.

Michael Lederhose · · BundabergBroker: Cyndie Vockler

I contacted Consolidated Insurance Brokers because I wasn't happy with the way I was treated as a number at my "other" insurance agency. I required insurance for 2 commercial properties and Clayton Rowlings, my broker had the best quote available, form a variety of underwriters, within 48 hours. Clayton steered me through an easy process and was a pleasure to work with. A 5 star rating for sure.

Kim Cleggett · · Brisbane (New Farm)Broker: Clayton Rowlings

Thank you so much Sheryll Todd for your prompt attention to our recent request for insurance on our holiday rental. You were so friendly and professional in providing the insurance we needed. We had hit a brick wall dealing with others and it was an absolute joy to deal with you. We highly recommend Sheryll for getting you the best deal, while offering expert help and options suited to your requirements.

jennifer Amos · · Brisbane (New Farm)Broker: Sheryll Todd

Clayton was a big help in getting me competitive quotes, always followed up.

TheRussian_1331 · · Brisbane (New Farm)Broker: Clayton Rowlings

We recently worked with Debbie Blanco to consolidate all of our business insurance policies, and we couldn't be more impressed with the service we received. Debbie took the time to thoroughly understand our business needs and was able to streamline multiple policies into a single, efficient package — all while securing the most competitive pricing available. We highly recommend Debbie to any business looking for a reliable, knowledgeable, and proactive insurance Account Manager. She delivers exceptional service and real results.

Ace Polystyrene · · Brisbane (New Farm)Broker: Debbie Blanco

I contacted Renay after she was recommended by a family friend, for home and contents insurance. She was prompt and helpful and had me all sorted in a couple of days. Highly recommend!

Brenton Morrison · · Bundaberg

Thank you Tracey Friedland for your friendly, efficient and professional manner in finding me a suitable Professional Indemnity underwriter for my unusual form of consultant activity. Also thanks for patiently taking me through a process I find daunting. I had to do very little to set the up and the price was much better than expected.

Mac Christie · · Brisbane (New Farm)Broker: Tracey Friedland

Tori was very caring to get the best deal with full understanding of the requirements

A G · · Brisbane (New Farm)Broker: Tori Gordon

Tori at Consolidated Insurance Brokers was an absolute pleasure to deal with. From start to finish, nothing was too difficult for her. She handled everything with professionalism, efficiency, and a genuinely helpful attitude. She took the time to understand my needs and secured me a fantastic deal with a reputable insurer. It's rare to find such great service these days, and Tori truly went above and beyond. Highly recommend!

Kelly Yeoh · · Brisbane (New Farm)Broker: Tori Gordon

I would like to extend my sincere thanks to Alison N from Consolidated Insurance Brokers. She went above and beyond to help me find the best insurance for my commercial property. Alison took the time to truly understand my needs and patiently explained everything clearly and thoroughly. Her professionalism, dedication, and genuine care were greatly appreciated. Thank you so much for your outstanding assistance. I truly value your support!

Uyen Tran · · Brisbane (New Farm)

Jade could not have done anything more. Best help and service I’ve had in a long time. Just excellent🙏😊

Peter ricardo · · Brisbane (New Farm)

Alison N was fantastic to work with! Thank your for your advice and promptness.

Tahlea Barbaro · · Brisbane (New Farm)

I have had the pleasure of dealing with Tori a few times now and she makes the whole process of obtaining insurance very simple. She is extremely knowledgeable in all things insurance and always a delight to speak to. Nothing is too much trouble and we would have no hesitation in recommending her and will certainly use her services again going forward. Thanks Tori :)

Sue Armstrong · · Brisbane (New Farm)Broker: Tori Gordon

Alison was very helpful in organising quotes . She was very cooperative , polite snd efficient Thank you Alison

Raj Billimoria · · Brisbane (New Farm)

We had an urgent need to obtain insurance on an investment property and Tracey was fantastic to deal with. Tracey was both friendly and efficient and got back to us as promised within a very short time frame.

Tim Dupree · · Brisbane (New Farm)Broker: Tracey Friedland

Tracey E was extremely helpful in obtaining car insurance for me in a very short time .This is the second time I have needed Tracey’s services and she is not only efficient and professional but very understanding and compassionate.She is passionate about helping people and it is obvious in her attention and commitment to her customer. I highly recommend her services.

Jennifer Walsh · · Brisbane (New Farm)

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