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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

I needed commercial building insurance and public liability insurance at the last minute , a day before settlement . Gina was outstanding in her efforts to obtain these insurances in a very timely manner whilst also offering the best pricing to meet our needs. Gina was very professional , efficient and we loved the way she was able to help us navigate what was and wasn’t required in our policy. I would highly recommend Gina to any one seeking these types of insurance .

Marcus Warner · · Brisbane (New Farm)Broker: Gina De Bonis

I received excellent service from Jade C on a particularly difficult insurance cover for a commercial property. Jade communicated with me very effectively and was able to follow up and secure insurance in a short period of time. I highly recommend Consolidated Insurance Brokers and particularly Jade. Thank you.

Joan Pereira · · Brisbane (New Farm)

Followed this guy (01 CIB) driving back to the Sunshine Coast, stayed in the fast lane most of the way. Wouldn't move over and caused cars to swerve in and out of lanes. Dangerous driving. Why would you do business with someone with this attitude. Your advertising your business on your Prado. Stay away.

Phil S · · Brisbane (New Farm)

Awesome work from Shona, everything was done really quickly, excellent customer service!

Michael Lakkis · · Brisbane (New Farm)

Tracey E and the entire team at Consolidated are all incredible to deal with. From something as small as asking a simple question, to complex renewals, Tracey is always available to help with a positive attitude and every single conversation with her is amazing! Could not recommend Consolidated enough!!

Sam Pasic · · Brisbane (New Farm)

Consolidated Insurance Brokers were fantastic to work with. Alison was very knowledgeable on our requirements and went above and beyond to find us great insurance at a very competitive rate. Thanks.

Andrew Pilarski · · Brisbane (New Farm)

Couldnt Thank Consolidated insurance Brokers enough for the professionalism in which my accountant manager Aimee Spencer went above and beyond to help have my insurances and pricing ready to go to be able to allow myself to commence my business works this week. Thanks Aimee for helping me to acheive this with.

grant dixon · · Brisbane (New Farm)Broker: Aimee Spencer

I recently called Cyndie Vockler at Consolidated Insurance Brokers in Bundaberg for a quick building insurance quote. She was extremely helpful in explaining everything. I have saved a considerable amount of money compared to my previous policy. Great service. Highly recommended.

Noel Leonard · · BundabergBroker: Cyndie Vockler

Thank you Alison N, your help with building insurance and industry knowledge is most gratefully received. Regards Peter Hammond

Peter Hammond · · Brisbane (New Farm)

I was looking for a quote to insure my rental warehouse and found Aimee Spencer very much on the ball and within 48 hours she had found me a very competitive quote which was accepted. Aimee is a delightful person to do business with and I would recommend her to anyone who may be requiring insurance particularly in the commercial area. Thank you Aimee, for looking after my business requirements in a very professional manner.

Stanley Curtis · · Brisbane (New Farm)Broker: Aimee Spencer

Aimee Spencer was efficient and a great communicator, extremely helpful . A great asset for your team.

Teresa Beltrame · · Brisbane (New Farm)Broker: Aimee Spencer

Thanks Alison, For organising my insurance and getting the best deal

Matthew Watts · · Brisbane (New Farm)

Thanks Jade - very helpful.

iangoldsmith · · Brisbane (New Farm)

Very satisfied with the help and support I received from Alison for insurance on a warehouse. Very easy to chat with and explained everything in simple terms.

Logan Martin · · Brisbane (New Farm)

Exceptional service and expertise! highly professional, detail-oriented, and committed to delivering outstanding results. Their seamless management solutions, and thorough understanding of industry standards make them a reliable partner for any company. Highly recommended!

Nermein Loka · · Brisbane (New Farm)Broker: Tracey Friedland

Contacted Consolidated to see if they could do better for our home insurances after getting a nasty increase with our current insurer. I was fortunate enough to be transferred to Alison N and I’m so glad that I was. She set expectations of getting back to me with quotes and was back to me within timeframe and laid out our options with emphasis on cover, service and not just price. I’m certainly a happy customer, it’s a joy dealing with a quality broker that goes the extra mile!! Thanks Alison.

Aaron Hase · · Brisbane (New Farm)

Daniel was so helpful for me and my husband in searching for the best options for home insurance for our first home. He was efficient, thorough and explained everything to us both so well. Highly recommended for anyone looking for an insurance broker.

Melissa Accardi · · BundabergBroker: Daniel Roussounis

I found Cindy through a Google search, as I was having difficulty obtaining commercial property insurance through other insurance companies and websites. Not only did she alleviate my stress and worry, but she also saved me thousands! Her communication was very understanding, and she was so prompt and timely. And she is so easy to talk to on the phone, and went above and beyond to help meet my needs. Highly recommend her to anyone looking to seek better deals on insurance. Will be sticking with her for my future needs as well.

Larissa Meldrum · · BundabergBroker: Cyndie Vockler

Saskia & Dan have been amazing to deal with, highly recommend them to anyone looking for a professional team to take car of their insurance needs. Much appreciated

Duncan May · · BundabergBroker: Saskia Van Oostveen

very efficient. very helpful Very knowlegeable I would reccomend both the company and staff on thier commitment to service

Dean Jeffries · · Brisbane (New Farm)

Gina & the team at CIB are fantastic. They are knowledgeable, thorough and help you along the way for all of your insurance needs. Highly recommend!

Alicia Anderson · · Brisbane (New Farm)Broker: Gina De Bonis

Fantastic personal service. Daniel went out of his way to assist specially due to the time sensitiveness of our cover. Will 100% use again and highly recommend.

Brad Korte · · BundabergBroker: Daniel Roussounis

I approached Consolidated Insurance Brokers to receive several quotes for the business I am employed by. These were close to the due date and varied from Commercial Property, Management Liability to Vehicle Insurance. I reached Jade C and she was fabulous, nothing was a problem as my employer changed things around to see what way to go. I ended up feeling like I had gained a new friend by the time we finalised all our policies and felt well assured our policies were in good hands.

Nicole Filmer · · Brisbane (New Farm)

Alison N is always fantastic to deal with. As always, Alison provided outstanding service in a professional, responsive and knowledgeable manner. Alison takes the time to understand our specific needs (which in most cases are complicated) and always provides several quotes in a timely manner. I highly recommend CIB to anyone in need of insurance :)

Nicole Lamarca · · Brisbane (New Farm)

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