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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Renay is very helpful , would recommend

Jess Curtis · · Bundaberg

Fantastic work done by this Business. The level of service is outstanding. Renay was so quick and efficient, all my questions were answered and such a lovely warm personality.

Talia Collin · · Bundaberg

Thank you, Debbie Blanco, for making the choice to switch insurance for my commercial building so easy. You found the best price and a very quick response to every inquiry.

lena zrehen · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie has been an absolute legend! Have dealt with her on numerous occasions (and with different companies) and she always does a great job! Super friendly, professional, always responsive.

Georgia Reynolds · · Brisbane (New Farm)Broker: Debbie Blanco

I have a great customer service provided by Daniel Roussounis at CIB. Quick response, full and clear information provided , and excessive supports.

thanh pham · · BundabergBroker: Daniel Roussounis

Tracey is always a delight to speak with. She makes the process of obtaining insurance easy. 100% satisfied.

Kath James · · Brisbane (New Farm)

our insurance experience was so smooth and streamlined and trades were booked in right away and work approved right away.

Carolina Oses · · Brisbane (New Farm)

Renay N was extremely helpful and has gone above and beyond when trying to work out insurance details for a tricky property. Renay, after the initial issues were discussed, continued trying find a solution for me, even coming back later with more information and helpful advice. A credit to her company and also strengthening my confidence with dealing with CIB.

Andrew Nitins · · Bundaberg

Debbie Blanco did a wonderful job in getting our insurance up and running on our new building. She was very helpful.

Dianne Gibson · · Brisbane (New Farm)Broker: Debbie Blanco

I have just started my own business and insurance is a must I contacted consolidated insurance brokers and was able to speak with someone who knew what I needed and was very helpful with ideas on having the correct insurance policies. If you want insurance at the best rate possible look no further. Tracey E has many years of experience dealing with insurance companies and will find you the best rate possible. Having a broker like Tracey gives me piece of mind that I will always only pay for things I need for my business. Thank you Tracey for all your help with getting the right insurance for me.

shane bills · · Brisbane (New Farm)

I had a wonderful experience with Consolidated Insurance Brokers, especially Tracey Friedland. She was very passionate about what she was doing as well as customer service. She helped me get the price for my insurance needs and was overall very attentive. I highly reccomend!

Raj Mittal · · Brisbane (New Farm)Broker: Tracey Friedland

If you need an exceptional insurance consultant, I strongly recommend Clayton at Consolidated Insurance Brokers! He is the best! From our first conversation, my requirements were understood and concerns availed. With strong policy knowledgeable and sharp solutions, Clayton made clear the process, showing professional care for me and my business specific needs. I am very pleased with the identified solution from a top tier insurance firm at a great competitive price. I very much enjoyed our conversations and now look forward to welcoming Clayton to my cafe.

David Tibbits · · Brisbane (New Farm)Broker: Clayton Rowlings

Debbie did an amazing job with getting packages that covered the companys and property insurance needs. She clearly explained policys in an easy to understand way and ws able to get excellent prices. We highly recommend her and Consolidated Insurance Brokers

Accounts Turner · · Brisbane (New Farm)Broker: Debbie Blanco

Daniel Roussounis was absolutely invaluable when supporting us with our insurance. Responsive, clear and efficient, Daniel really made the whole process easy. Would highly recommend and use again.

Will M · · BundabergBroker: Daniel Roussounis

Fantastic service from Debbie. Thanks

Ethan Holmes · · Brisbane (New Farm)Broker: Debbie Blanco

With a difficult property to insure at a reasonable premium, Tori Gordon came through with a palatable rate for me. Thank you. Highly professional, patient. I highly recommend

John Lawson · · Brisbane (New Farm)Broker: Tori Gordon

Thanks Renay for your prompt service and finding the best insurance for my business.

Phillip Taylor · · Bundaberg

Great experience getting business insurance with CIB. Tori Gordon was extremely professional, efficient and knowledgeable, and made the process really quick, easy and painless. Can’t recommend them enough and will be using CIB again.

Dylan Leone · · Brisbane (New Farm)Broker: Tori Gordon

Star rating only - no written review.

Danielle Bellero · · Brisbane (New Farm)

It was a pleasure working with Alison Farmer as she knew exactly what our needs were and found us the cover to suit. Thank you Alison, keep up the great work!

Interbiz Business Brokers · · Brisbane (New Farm)

Excellent communication and service.

K G · · Bundaberg

Really fantastic experience for our local badminton club. Rapid response, accurate representation of what was feasible, and was able to attend to our needs within a very appropriate timeframe. Daniel was really excellent, and am eager to continue seeking his services in the future.

Viranga Wijeyewickrema · · BundabergBroker: Daniel Roussounis

Jim was a great help securing an insurance policy for a commercial property I have just purchased. My policy was tailored to my needs and nothing was too much trouble for Jim. I also appreciated Jim’s updates and timely answers to my queries. I would highly recommend Jim and I will continue to have Jim assist me with any further insurance products.

Rebecca Ordasi · · Bundaberg

We first came across Consolidated Insurance Brokers (CIB) three years ago by accident. We purchased a commercial property who used them, to make things simple I requested a quote. We now have three properties with them. On our mots recent conversion to CIB Tracey managed to find an insurer at a fraction more than our renewal quote but it included cyclone damage, Flood, tennant damage, loss of rent - the list goes on that had been eliminated by our previous insurer. Very happy with the experioence over the past three years.

Brian Happ · · Brisbane (New Farm)

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