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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Alison was friendly and provided competitive quotes. Her colleague Clayton was helpful as well.

Elly · · Brisbane (New Farm)Broker: Clayton Rowlings

Great service. Good company level Thank you

Enrique Muino · · Brisbane (New Farm)Team: Karen Barton

I had water damage to my kitchen ceiling from the upstairs main bathroom. Karen from CIB helped me with the procedure to make an insurance claim and explained what I had to do. All went very well and the tradespeople restored my ceiling to a new condition. I am very pleased with the result.

John Nowosad · · Brisbane (New Farm)Team: Karen Barton

Hi Thank you to Renee and Daniel for processing my application for public liability at such short notice ,5 star service

ian stansfield · · BundabergBroker: Daniel Roussounis

Aimee provided great help when choosing applicable cover for my business. I would highly recommend Aimee to anyone who is looking to place insurance cover.

Brodie Black · · Brisbane (New Farm)Broker: Aimee Spencer

Alison Farmer from CIB has provided me with extremely high qaulity and confidential advice for my Insurance needs. The CIB team and in particular Alison has made the experience much more acceptable than normally dealing with Insurance Brokers. The service, expediance and due dilligence have been extra speacil. This is the broker team with a difference, personality!

Dave Hitchcock · · Brisbane (New Farm)

Lyn was kind, caring and professional from the minute we started talking. I needed a broker because of extenuating circumstance and she was able to find the right insurer who also understood. I’m now rusted on. I highly recommend Lyn Schumann :)

Jo Radovic · · Brisbane (New Farm)

Amazing service from Debbie! Quick and professional and got us the best deal we’ve had for insurance in our 16 years in business!

Elissa Ventress · · Brisbane (New Farm)Broker: Debbie Blanco

Alison Farmer was very professional. She worked very hard to provide the cheapest quote without compromising on cover.

Matthew Prideaux · · Brisbane (New Farm)

Jim, when he talks , you know that he loves his job. He talks with care and explains things with patience. You kinda feel you are in good hands . He found the best value for our Community Building Insurance. Service, value and trust, what more can we ask?

Rowena Deguzman · · Bundaberg

Alison has been so helpful in obtaining my home insurance, has made my life so easy. Would definitely recommend Alison to any one.

Robert Bohun · · Brisbane (New Farm)

Tracey was very helpful, friendly and prompt!

Alaina Ferreira · · Brisbane (New Farm)

Star rating only - no written review.

Sam Simonetti · · Brisbane (New Farm)Broker: Debbie Blanco

Alison Farmer is a shining example of good service. Well spoken, articulate and informative with an excellent level of effort.

Hugh Stephens · · Brisbane (New Farm)

I called CIB and spoke with Re=nay, who was very competent and dealt with my request straight away. She was very helpful.

Michael Collins · · Bundaberg

Clayton Rowlings from Consolidated was a pleasure to work with and got me the best car insurance deal in the market by far. His high level of service was impressive and he stayed in touch with me in assistance for nearly 1 year while I was deciding what to buy. He was very attentive and super helpful at each step of the way, which made navigating this insurance process easy to understand and finalise. Thanks again, Clayton - highly recommend!

Sean Stewart · · Brisbane (New Farm)Broker: Clayton Rowlings

I really appreciate how this company looks after us and and our insurance needs. Debbie is fantastic and is always available to me.

Joy Virtue · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey was extremely great to deal with and was so helpful in helping us find insurance for our business. But not only find insurance, got us the best possible outcome for our business. Other brokers were just in it for their pay day, Tracey was in it to get the best deal for us. She listened to us and about our business so she understood exactly what we were after. If you are looking for any kind of insurance, I highly recommend dealing with Tracey as she will help you find the best possible outcome.

Jamie Firth · · Brisbane (New Farm)

I have had the pleasure of dealing with Alison from consolidated insurance brokers. And from the start to the end Alison has shown a very high level of professional and work ethic. Alison kept me in the loop regularly and was extremely reliable with fast information and great service. Thank you.

Ryan · · Brisbane (New Farm)

Jim was extremely helpful with organising landlord insurance for my factory. He came back to me with several quotes & his recommendations within a couple of days, which I've taken.

Glenn Cameron-Lee · · Bundaberg

Lyn Schumann was so nice and friendly. She listened to what our needs were for insurance, answered our questions in a timely manner, and got us a great deal that covered all important aspects that we needed in our cover. Awesome service! Thankyou.

Andrew Williams · · Bundaberg

Efficient and professional service. Debbie made the process of transferring our business insurances easy, her guidance and advice helping us to navigate everything was exceptional.

Sue Vin · · Brisbane (New Farm)Broker: Debbie Blanco

It pays to shop around! After 6 years, I decided to go to market for my company's Liability & Professional Indemnity Insurance. Finding an appropriate insurance policy has always been a difficult task for our organisation, due to its unusual operational activities (Power Industry Training & Assessment). I was referred to Tracey E at Consolidated Insurance Brokers through an industry contact since my existing PI & PL Insurance Policy was due for renewal. Tracey proved her worth easily by being available, attentive, capable and experienced to broker a suitable policy for us at a remarkably lower Premium cost. She did this with very little lead time and with a very happy & accommodating attitude to boot. Thank you Tracey. Well done.

Paul Cheales · · Brisbane (New Farm)

Renay was amazing to deal with. Quick and efficient. Absolute pleasure. Highly recommend. Thank you, Renay. Keep doing what you do.

Sandra Hubner · · Bundaberg

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