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5.0★ · 1,474 Google reviews Make a claim
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Google reviews of Consolidated Insurance Brokers

Consolidated Insurance Brokers holds 1,474 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,107 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 23/09/2026.

257 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 23/09/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Page 32 of 62 - newest reviews are on page 1.

hanadi ferris · 19/02/2024 · Brisbane (New Farm)
i would like to thank the team at Consolidated Insurance Brokers, in particular Karen Barton, for her quick and seamless assistance in getting our claim sorted in less than a week. Our team thank you for your hard work and dedication.
christie harris · 19/02/2024 · Brisbane (New Farm)
I have been using Consolidated Insurance Brokers for approx 7 years now. I have had 2 claims and 1 at fault during that time, from Building to Motor Vehicles. I have found the team to be brilliant in managing my businesses building and motor vehicle insurance. Karen has been dealing with our insurance in the most recent years, and find her to be very pleasant and extremely efficient! Although we are in different states, this has not hindered any process. In this time I have always had a seamless experience, incredibly prompt and stress free. I highly recommend, and continually tell my Accounting clients!
Nicole Raftos · 16/02/2024 · Brisbane (New Farm)
Lyn was amazing at helping us with our insurance renewal. Its great talking to a real person who takes the time to undertake what you need.
Matthew Evans · 15/02/2024 · Bundaberg
Excellent, knowledgeable and responsive. Highly recommend.
Jennifer Walsh · 15/02/2024 · Brisbane (New Farm)
Tracey E was extremely helpful in obtaining car insurance for me in a very short time .This is the second time I have needed Tracey’s services and she is not only efficient and professional but very understanding and compassionate.She is passionate about helping people and it is obvious in her attention and commitment to her customer. I highly recommend her services.
Amy · 15/02/2024 · Brisbane (New Farm)
We dealt with Debbie Blanco. She was professional, friendly and easy to deal with. A couple of quick emails back and forth and our insurance was completed.
Tim Steenkamp · 14/02/2024 · Brisbane (New Farm)
We recently completed the renewal of our company insurances with the assistance of Gina De Bonis, Account Manager at Consolidated Insurance Brokers, and the experience was excellent. Gina was professional, responsive, and highly knowledgeable throughout the entire process. She took the time to clearly explain coverage options, ensured our policies were appropriately structured for our business needs, and managed the renewal efficiently and proactively. We appreciated her attention to detail and clear communication, which made the process smooth and stress-free. We would highly recommend Gina and Consolidated Insurance Brokers to any business seeking reliable and professional insurance advice.
Sharon Trevena · 14/02/2024 · Brisbane (New Farm)
Consolidated Insurance Brokers have been extremely helpful.
Dylan Zammit · 13/02/2024 · Brisbane (New Farm)
Excellent service! I dealt with Alison, she was very responsive and very quick. good old fashioned customer service is very rare these days. good job.
Jae Jang · 09/02/2024 · Bundaberg
They are very attentive and reasonably quick comparing prices from other insurance companies. I like it
pauline mcquillan · 06/02/2024 · Bundaberg
Awesome team to deal with. Thanks for all your help.
Megan Clarey · 06/02/2024 · Brisbane (New Farm)
Words cannot express how grateful I am for the support of Karen and her team in processing my claim. No one really wants to CLAIM on their insurance, yet Karen made the process easy, and anything that needed sorting out, it only took an email and it was done. There is a reason why I choose to have all my insurance with Consolidated Insurance Brokers, from taking out new policies to supporting me through claims, they are attentive, helpful and go the extra mile every time. I cannot recommend them highly enough - if I could give 10 stars I would.
Mitch Smith · 02/02/2024 · Brisbane (New Farm)
Awesome service. Debbie is great to deal with more than happy to help and get things happening.. Highly recommend Deb from Consolidated Insurance Brokers
Sonya Lombardi · 01/02/2024 · Bundaberg
We have been engaging Renay N's services for the past 2 years. Not only has she managed to get us the best price for the insurance of 2 of our vehicles full comprehensive insurance, but she has managed to include additional benefits such as windscreen replacement and 30 day car hire in the policies. Renay was very quick in getting back to us with information and advice. Highly recommended from us.
Rick Pukall · 31/01/2024 · Bundaberg
Lyn has been excellent to deal with and has made things very easy to swap things over…Thanks again!
Kylee Drummond · 31/01/2024 · Brisbane (New Farm)
Debbie Blanco helped us with our small business insurance needs in a such a pleasant manner, I don't know why I put if off for so long. She was quick, reliable and precise. It was all very easy.
maho akashi · 31/01/2024 · Brisbane (New Farm)
Tracy was so kind and always helped me!I am highly recommend Consolidated insurance Brokers:)
Sharyn K · 29/01/2024 · Bundaberg
I have had a great experience with Renay and her team. I would highly recommend them. Quick, kind and courteous, and they saved me over $500 on my new landlords insurance. Thank you very much!!
Sharon Legge · 29/01/2024 · Brisbane (New Farm)
We used Consolidated Insurance Brokers when we were looking for a good deal on our business insurance. We spoke with Alison Farmer at Consolidated and we were blown away with the prompt and professional service we received ... no haggling needed. Thanks Alison. We are one very happy customer.
Craig Drury · 28/01/2024 · Brisbane (New Farm)
Excellent advice and service highly recommend Ask for Debbie
Judy S · 25/01/2024 · Brisbane (New Farm)
Highly recommend Consolidated Insurance Brokers. Alison was lovely to communicate with, very professional, and came back to me on the same day with a few quotes for consideration. What would be covered under the insurance policy was all very clearly explained. Thanks Alison!
Suzy Said So · 24/01/2024 · Brisbane (New Farm)
These guys have been fabulous and their experience and knowledge is evident. What's better is that you can speak directly to the team without having to spend your first 10mins navigating automated voice options. I love being able to pick up the phone and instantly speak to a real person. In particular, Lyn Schumann has a warm, personable quality - delivering good old fashioned time, attention and professional service, coupled with a friendly chat and free advice on the side. After working to understand our needs, she assisted in quickly obtaining new insurance on par with our existing cover and saved us an exceptional amount of money. The extra bonus of using a broker like these guys is that they use their expertise to make claims on your behalf, reducing the stress of an ordeal. Based on our experience, Consolidated Insurance Brokers are definitely the way to go.
Justin Walsh · 17/01/2024 · Bundaberg
I made contact with Renay at Consolidated Insurance Brokers - Bundaberg to find me alternative landlord insurance for our rental property at Innes Park. Renay was able to promptly come up with a list of potential insurers and quotes. Although none were lower than my existing policy, the work that Renay did to provide comparisons was highly appreciated. Thanks thanks, Justin
Steve Wright · 17/01/2024 · Brisbane (New Farm)
We had a loss of frozen and chilled food in the fridge/freezer as a result of the Christmas storms on the Gold Coast. I contacted the office and Karen Barton contacted me back even though the office was closed and she was on holidays. She assisted with the claim for us and continued when there was further substantiating evidence required. Without her assistance our claim experience would have been very different to the successful outcome we achieved and a full payout would not have been achieved without much pain and I convince to us. She took all the worry away and ensured we were supported rom the start to the successful outcome and payment of the claim. We highly recommend Consolidated as insurance brokers and especially Karen if you have the unfortunate requirement to make a claim. You will be very happy with your decision just like we are.

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