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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 47 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Renay is proactive and extremely helpful

Pete Christie · · Bundaberg

Great, friendly staff. Helped my shop around for a good policy. Highly recommend.

Steven Cooper · · Bundaberg

Debbie really professional and helpfully, wonderfully experience with her service~

Claire Cao · · Brisbane (New Farm)Broker: Debbie Blanco

We can’t thank the Team at Consolidated Insurance Brokers for what they do for our business. Daniel makes the whole process very easy and straightforward for our busy business. We would recommend Consolidated Insurance Brokers to everyone needing insurance.

Brandan Tranberg · · BundabergBroker: Daniel Roussounis

Dealing with Debbie Blanco was a pleasure. She was very efficient and prompt. She understood my needs and handled a time sensitive requirement with ease. She kept me informed with constant updates throughout the process. I would highly recommend Consolidated Insurance and Debbie.

Sue S · · Brisbane (New Farm)Broker: Debbie Blanco

To the wonderful team @ CIB , my experience over the last 12 years dealing with Debbie, Karen, Reena, and Mark, has been so easy, you guys are so professional to do business with, Karen you were amazing in handling my accident claim, no fuss, no stress, just brilliant, there is never a hassle that can’t be sorted, so I advise anybody looking for the best insurance brokers in Brisbane, these guys are number 1, and lovely people

Patrick Thorpe · · Brisbane (New Farm)Team: Debbie Blanco, Reena Karayil, Mark McGuire and Karen Barton

Great service and communications from Mark. Pleasure to do business with him.

Paul Antrobus · · Brisbane (New Farm)Broker: Mark McGuire

Debbie Blanco, absolutely amazing! Providing above and beyond what is expected/asked from her. Look forward to our continued and growing relationship together as our business grows

Braden Wright · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie is highly organised, efficient and polite. She organised professional indemnity insurance for my business with ease, also was given highly competative quote with no much fuss involved. Highly recommend Consolidated Insurance Brokers as business insurance specialists. Thanks Debbie.

Darko Djeric · · Brisbane (New Farm)Broker: Debbie Blanco

Natasha went the extra mile for us, when our previous broker couldn't be bothered to help because it was too difficult. Absolutely highly recommend Natasha N and Consolidated Insurance Brokers

Independent Scrap Metal · · Brisbane (New Farm)

100% satisfied!!!! Daniel provide excellent and professional service all the time!! I feel sorry for disturbed his weekend last week, but he just willing to spend time to explained everything to me. So much appreciate for his kindness and patience, highly recommend to everyone who looking for the professional insurance broker!!!

Emma · · BundabergBroker: Daniel Roussounis

I was feeling quite overwhelmed with insuring my new commercial property. But after speaking with Tracey for a few minutes on the phone I knew I was in good hands. Tracey was very knowledgeable and had my policy setup within a couple of days. She really took the stress out of the whole process. Thank you!

Michael Martyn · · Brisbane (New Farm)

I worked with Tracey E from consolidated insurance, Tracey was effective, efficient and friendly. I highly recommend the services. I was very pleased with the offers presented. Easy, quick and a smooth transaction. Tracey made me feel confident in my choices.

Vikki Burnett · · Brisbane (New Farm)

Highly recommend CIB! Tracey was a pleasure to deal with! Chased me up and gave me her time to go through what option would suit us best. Tracey has a whole heap of our other insurances heading her way to give our business a bit of a 'health/wealth check'. Thank you Tracey for making this experience an enjoyable one

Wilson Bricklaying · · Brisbane (New Farm)

Very helpful went over and beyond to help me get insurance thank you very much

ken gilkison · · Bundaberg

Tracey was fantastic to deal with. She answered every question I had and gave me sound advice. Would highly recommend them!

Laura · · Brisbane (New Farm)

Natasha N was prompt and informative in regards to the product she provided for my requirement and time frame.

John Freudenthaler · · Brisbane (New Farm)

Great service from Debbie, so efficient and fast responses to all queries, and really made me feel valued as a customer. Will always use these guys for my insurances from now on.

Sukh Sandhu · · Brisbane (New Farm)Broker: Debbie Blanco

Very helpful

Sam Jaber · · Brisbane (New Farm)

Debbie is great, so quick and very friendly

Ánh Ánh · · Brisbane (New Farm)Broker: Debbie Blanco

Thank you Renay N for making finding insurance cover so easy for us.

Julie Barazza · · Bundaberg

Very happy and impressed with the prompt and friendly service Tracey provided. Will use her again and recommend to others.

Nikki W · · Brisbane (New Farm)

I contacted CIB Insurance for a quote on landlord insurance on my commercial property in Sydney. I was put in touch with Natasha N who went through the information gathering process patiently, explaining terminology and giving example scenarios. I was also grateful for her follow-up to check whether I had any queries regarding the policy. The cost was competitive and covered by well known insurance company GIO. All round a positive experience

Sabina K-D · · Brisbane (New Farm)

Pleasure to deal with CIB, Tracey E was great help and quick response to what customer need thanks

Liem Vo · · Brisbane (New Farm)

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