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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 49 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

I found Tracey communicative, efficient and friendly. The quotes received were competitive and the material provided easy to read and understand. My email queries were answered responsively with the information I sought. For a busy professionals looking for insurance - these are the brokers I recommend.

Kymberlei Goodacre · · Brisbane (New Farm)

I have recently renewed my insurance and updated my personal information at Consolidated Insurance Brokers and the service and professionalism I received from Natasha my account manager was Excellent and beyond expectations.

Robert Vermeer · · Brisbane (New Farm)

Debbie Blanco needs a payrise!! Wow I cannot recommend this women enough to get the job quickly and efficiently we have had her on speed dial for the past couple of months and nothing is ever an issue! Her outstanding service is second to none if you want insurance and fast Debbie is your lady! So caring and kind Thankyou soooo much for everything you have done for us.

Krystin Williams · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie Blanco went above and beyond to help us setup insurance urgently for our company Woorim Plumbing Gas Pty Ltd. Debbie went above and beyond to help us get the best product for what we needed and get it done in record time. I will be moving the rest of our insurance business and queries on to Debbie. I most certainly recommend Debbie to anyone needing insurance you will get the best service and the best product for your needs.

Russell and Tara Taylor · · Brisbane (New Farm)Broker: Debbie Blanco

Karen has been handling our business insurance for past few years and has always been a pleasure to deal with. She is professional and always manages my queries and requests in a timely manner. I would definitely recommend her and CIB.

Melissa Park · · Brisbane (New Farm)Team: Karen Barton

Great customer service from Natasha N 5/5. She explained the ins and outs for my landlord insurance that allowed me to go for the most prudent package. I wished I heard about this firm earlier. Any future insurance deals/renewals I will giving them a call first!

naran mepani · · Brisbane (New Farm)

As always I received a prompt reply from Consolidated Insurance Brokers to my request regarding necessary insurances. The whole process from Quote to Certificate of Currency was smooth and timely executed by Holly Massey. With many thanks Ludmila Doneman

Ludmila Doneman · · Brisbane (New Farm)

Tracey E is my insurance broker for my company, she does the best for my business and I am extremely happy with her and what she offers.

Karl Freeman · · Brisbane (New Farm)

Debbie Blanco has been my broker for the past 4yrs with my retail business and if I have any issues she always been there to help and sort everything out…She is efficient and professional and always a pleasure to deal with.

Erin Wolens · · Brisbane (New Farm)Broker: Debbie Blanco

Standard insurance packages did not cover my business needs, leaving me vulnerable. Debbie quickly sorted it out and provided good options. Highly recommended. Big Thankyou, Debbie!

Susan Vlack · · Brisbane (New Farm)Broker: Debbie Blanco

I have been with same broker for the last 19 years but wish I had moved to Debbie sooner. She is both professional and personable and I am very happy with how she is managing our account

Helen Taylor · · Brisbane (New Farm)Broker: Debbie Blanco

Thank you Debbie for your professionalism and great helping attitude.

Victor Chen · · Brisbane (New Farm)Broker: Debbie Blanco

Natasha helped me sort out insurance for my business and her service was excellent. Any concerns or questions i had, she made sure she got back to me with a detailed response. Highly recommended

Hitesh Parmar · · Brisbane (New Farm)

Debbie has gone above and beyond to what i was expecting regarding my insurance needs. She has done what others have failed to do. She will also now have my business insurances as well to look after. Thank You Debbie

Ozzie Inak · · Brisbane (New Farm)Broker: Debbie Blanco

Wow wow wow what an amazing customer service experience with this lovely lady Tracey E , she took on a job in trying to help out with insurance for my daughter, when no one else would and boy did she come through for us We can’t thank you enough for all that you did , your consistent feedback to let us know what is going on down to talking it all through to the last details This lady’s service and attention to detail is next level Thanks Tracey Look forward to working with you in the future and sending any one who is asking your way xo Amanda Douglass

Amanda · · Brisbane (New Farm)

Nothing is ever a problem, they act quickly to my requests and are always contactable.. Very good brokers.

Litori Pty Ltd · · Bundaberg

Thanks for making insurance shopping as painless and economical as possible. You understood the brief, and managed our situation through like pros!

Shannon Morris · · Brisbane (New Farm)

Debbie Blanco at CIB is very helpful and responsive. She explained me everything in detail and helped me to get the best deal. She is wonderful person. Thanks

sandeep bajwa · · Brisbane (New Farm)Broker: Debbie Blanco

Extremely helpful, very easy to deal with and quick service. Was a pleasure to deal with. Thanks again

jutt cannard · · Bundaberg

Renay N, After many phone calls to yourself, with myself being a little upset through issues of personal problems. You made me feel more confident in your explanations and experience. Your honesty and understanding is overwhelming. There should be more people like you. I thank you so very much for your concern and being a caring and helping wonderful person. Your caring is beyond what one would expect. Thankyou Renay.

Kylee Priddle · · Bundaberg

Karen Barton needs a pay rise this women is an absolute superstar, her work is outstanding in making sure things get done ✔️ we have ongoing claims with our insurance company and Karen has done all the hard work in making sure things get done and done right! Highly recommend her

Krystin Williams · · Brisbane (New Farm)Team: Karen Barton

Star rating only - no written review.

Vivek Bhagat · · Brisbane (New Farm)

Since July 2021 I have had the pleasure in dealing with Natasha N after an initial query for business insurance. Natasha has helped me get the insurances I needed, quickly and efficiently, she is helpful, efficient and I am so glad I came across Consolidated Insurance Brokers, highly recommended.

Lynne Wilson · · Brisbane (New Farm)

Sheryll Todd is very help insurance broker, getting you the best an fearest insurance in town, very friendly service, I have my two house insurance and car insurance with Sheryll. From Mark Parker, Brisbane.

Mark Parker · · Brisbane (New Farm)Broker: Sheryll Todd

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