We have been working with Cyndie for over 12 months for our small business insurance (customers of CIB for 5 years) We cannot highly recommend Cyndie enough, she always takes the time to answer our questions or queries and is prompt when making changes to our policies. We trust Cyndie with all our insurances, she explains the insurance covers thoroughly, makes sure our business property, assets and livelihood are protected and always has been a pleasure to deal with. Thankyou for all your work Cyndie. Renay, Rhino Support Coordination.
Google reviews of Consolidated Insurance Brokers
Consolidated Insurance Brokers holds 1,474 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,107 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 23/09/2026.
257 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 23/09/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
Page 2 of 62 - newest reviews are on page 1.
We have been with Consolidated Insurance Brokers for a few years now and they are simply the best. This year Dylan helped us obtain the best deals in commercial property insurance. Despite high inflation in almost everything, Dylan was able to find a better deal than the previous year! Would highly recommend them over all the other brokers.
I would highly recommend Tracey at Consolidated Insurance Brokers. Tracey has been incredibly helpful, professional and supportive throughout the entire process. Her communication, knowledge and willingness to assist have been outstanding, and she has always taken the time to ensure everything was clearly explained. It has been a pleasure dealing with Tracey, and I truly appreciate the excellent service and assistance she has provided. If you are looking for someone who is reliable, knowledgeable and genuinely cares about providing great service, I would highly recommend Tracey and Consolidated Insurance Brokers. Thank you, Tracey, for all your help and fantastic service!
I had a great experience with Consolidated Insurance Brokers. Tracey Friedland was incredibly helpful throughout the entire process, making insurance straightforward and stress-free. She took the time to explain everything clearly, found us great value, and was always proactive with her follow-up to make sure everything was taken care of. I recommend Tracey and the team at CIB to anyone looking for reliable insurance advice. Thank you, Tracey, for all your help!
Star rating only - no written review.
Tracey above and beyond for her clients, I wouldn’t go anywhere else!
Well looked after
Dealt with Consolidated Insurance Brokers to sort business insurance for my mobile food van - a custom-built refrigerated setup that's not the easiest thing to insure. Debbie worked through the details with me, got it placed with Vero, and came back with a competitive premium that covered everything I needed: public liability, the vehicle, stock and goods in transit. She was happy to revise the quote as my requirements changed and made sure the specifics of the vehicle were captured properly. Good, straightforward service and a fair price. Happy to recommend.
Tracey at Consolidated Insurance Brokers was a delight to work with. She is very knowledgeable about all things insurance and was able to find the most competitive rate I could see on market!
I'm a small business owner and have used Consolidated Insurance Brokers for many years. They have always been professional, while also being friendly, understanding and very helpful. I would also like to mention Aimee Spencer who goes above and beyond. She always tries find the right policies to fit our business, while also ensuring we are getting the best value we can.
I had an excellent experience arranging my insurance with Debbie Blanco at Consolidated Insurance Brokers. Debbie was professional, knowledgeable, and genuinely cared about finding the right cover for my needs. She took the time to explain my options clearly, answered all my questions with patience, and made the entire process straightforward and stress-free. Her prompt communication, attention to detail, and outstanding customer service gave me confidence that I had the right insurance in place. It’s refreshing to work with someone who is honest, approachable, and truly committed to looking after their clients. I highly recommend Debbie Blanco to anyone looking for expert insurance advice and exceptional service. Thank you, Debbie, for making the whole experience so easy and for going above and beyond to help.
Dylan is always available to help with anything I need. He helps advise on coverage and explains everything very clearly and works very efficiently - I only have to ask for something once. I couldn’t be happier with having him on my side.
Dylan was efficient and professional. Definitely recommend
Star rating only - no written review.
After years of handling exhausting insurance administration on my own, I finally sought the assistance of an experienced insurance brokerage firm. Gina De Bonis of CIB was the perfect mix of expert professionalism and human warmth; being efficient, informative and a delight to deal with from the first phone call. I have a home and contents insurance policy and premium I am comfortable with knowing that there is an entire team at CIB who constantly review the insurance companies they work with. Gina has also been very quick to assist in any further questions I've had since purchasing a policy through CIB. It makes such a difference to be able to build a professional relationship with someone and contact them directly rather than ringing a generic number and speaking to a different consultant every time. I rarely provide public Google reviews but it is a pleasure to provide a 5 star review for Gina and CIB.
Cyndie helped us with our business and building insurance needs for nine years. Always competitive and professional, thanks.
Terrific experience with Gina. I had a difficult policy which other brokers couldn't find a solution for. Gina had an option for me within a few hours. I would highly recommend.
A big thank you to Nikkey at Consolidated. She gave excellent to service regarding advice on my house and contents insurance, and certainly deserves a 5 star rating
I just had found CIB from google search and Nikky Brown from CIB was connected as our consultant to get a new insurance policies for business purposes. She was absolutely experts and intelligent to recommend all type of business insurances to protect her customer to run the business. Highly recommend to anyone who are looking to get professional advice for your properties.
Aimee Spencer at Consolidated Insurance Brokers has provided an outstanding experience, going above and beyond to source and negotiate the most comprehensive and cost-effective insurance coverage available. Aimee and the team at CIB will continue to be my choice for all my insurance services!
Gina De Bonis has been taking care of my SMSF property insurance for a few years. She has provided excellent service managing to get very competitive premiums. I can recommend Gina for insurance requirements.
Nikky was amazing with getting business insurance, Nikky went above and beyond to do everything to get the best deal for our business, will definitely use her service for other businesses, thanks Nikky
I would like to thank Debbie Blanco for her amazing service. Debbie went above and beyond in helping me not only source a competitive insurance premium but also did it within a day of me contacting her. What was even more impressive was Debbie finalised everything for me across a weekend. Super effort Debbie. Thanks again
What can I say Tori Gordon went way beyond if only every company worked the same way highly recommended thanks again
Reviews by insurance type
Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.
- Business insurance 13 reviews
- Commercial building insurance 47 reviews
- Commercial landlord insurance 10 reviews
- Commercial property insurance 10 reviews
- Commercial strata insurance 6 reviews
- Professional indemnity insurance 8 reviews
- Public liability insurance 26 reviews
- Residential landlord insurance 6 reviews
Reviews by broker
The same reviews again, grouped by the broker the reviewer named.
- Aimee Spencer 92 reviews
- Clayton Rowlings 42 reviews
- Cyndie Vockler 49 reviews
- Daniel Roussounis 83 reviews
- Debbie Blanco 268 reviews
- Deja Coffey 15 reviews
- Dylan Buckley 6 reviews
- Gina De Bonis 23 reviews
- James Kirk 9 reviews
- Jeff Forbes 14 reviews
- Karen Barton 35 reviews
- Mark McGuire 36 reviews
- Reena Karayil 9 reviews
- Saskia Van Oostveen 27 reviews
- Sheryll Todd 30 reviews
- Tori Gordon 40 reviews
- Tracey Friedland 65 reviews
- William Paull 6 reviews
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