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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

⭐️⭐️⭐️⭐️⭐️ I would highly recommend Aimee Spencer. From the very beginning, Aimee was incredibly professional, friendly, knowledgeable and genuinely helpful. She made the entire insurance process so easy and straightforward, taking the time to understand what we needed and ensuring we had the right cover in place. Aimee was always quick to respond to any questions, provided clear and helpful advice, and kept us informed throughout the process. It’s refreshing to deal with someone who is so attentive, reliable and genuinely cares about providing a great service. She went above and beyond to make sure everything was organised properly and that we were completely happy with our insurance arrangements. Her communication and attention to detail were exceptional, and we felt confident knowing everything was being handled by someone we could trust. Thank you so much, Aimee, for all your help and for making what can sometimes be a stressful process so easy. Your professionalism and customer service are outstanding. I wouldn’t hesitate to recommend Aimee!

Afina Wilson · · Brisbane (New Farm)Broker: Aimee Spencer

Star rating only - no written review.

Vincent Piroscia · · Brisbane (New Farm)Broker: Tracey Friedland

Haven’t had to ever do a claim but Reena has been wonderful in sorting out our initial insurance policy. She’s quick to get in contact with and it was the cheapest policy I could find

Jaimee Morrison · · Brisbane (New Farm)Broker: Reena Karayil

We decided to get a quote from Consolidated Insurance Brokers after our current policy went up over $2000 for no reason. Gina was very knowledgeable and helpful, responding right away and saving us almost $2000 for more cover. Communication was very fast and we had our documents the same day. We can highly recommend them.

Carpet One · · Brisbane (New Farm)Broker: Gina De Bonis

⭐️⭐️⭐️⭐️⭐️ I wish I could give Deb 100 five-star reviews! Her customer service is nothing short of incredible. I originally contacted Deb for just one insurance policy, but after dealing with her and experiencing the level of service she provides, I made the decision to move all six of my existing policies from another broker over to her. She made the entire process incredibly easy, seamless and stress-free. It’s so refreshing to deal with someone who genuinely goes above and beyond for their clients. Thank you so much, Deb. I couldn’t recommend you highly enough! ⭐️ Nik x

Frank Management · · Brisbane (New Farm)Broker: Debbie Blanco

For a number of years, I have had our considerable insurance requirements attended to by the efficient and professional Tracey Friedland from Consolidated Insurance Brokers. Always a pleasure to deal with and am happy to recommend to other businesses. KP

kathy pearson · · Brisbane (New Farm)Broker: Tracey Friedland

In the 5 yrs ive been insuring my commercial property, Aimee is the first broker to properly explain the process for me. She was super efficient at replying, took the time to ensure i was well versed on scenarios that could effect my insurance and also gave me the best price. I felt totally comfortable and much better informed after our conversations. Very professional, honest and helpful service. Thx Aimee

Deb Drewell · · Brisbane (New Farm)Broker: Aimee Spencer

We have been working with Cyndie for over 12 months for our small business insurance (customers of CIB for 5 years) We cannot highly recommend Cyndie enough, she always takes the time to answer our questions or queries and is prompt when making changes to our policies. We trust Cyndie with all our insurances, she explains the insurance covers thoroughly, makes sure our business property, assets and livelihood are protected and always has been a pleasure to deal with. Thankyou for all your work Cyndie. Renay, Rhino Support Coordination.

Renay Nielsen · · BundabergBroker: Cyndie Vockler

We have been with Consolidated Insurance Brokers for a few years now and they are simply the best. This year Dylan helped us obtain the best deals in commercial property insurance. Despite high inflation in almost everything, Dylan was able to find a better deal than the previous year! Would highly recommend them over all the other brokers.

Yunagi · · Brisbane (New Farm)Broker: Dylan Buckley

I would highly recommend Tracey at Consolidated Insurance Brokers. Tracey has been incredibly helpful, professional and supportive throughout the entire process. Her communication, knowledge and willingness to assist have been outstanding, and she has always taken the time to ensure everything was clearly explained. It has been a pleasure dealing with Tracey, and I truly appreciate the excellent service and assistance she has provided. If you are looking for someone who is reliable, knowledgeable and genuinely cares about providing great service, I would highly recommend Tracey and Consolidated Insurance Brokers. Thank you, Tracey, for all your help and fantastic service!

Elisa Moralis · · Brisbane (New Farm)Broker: Tracey Friedland

I had a great experience with Consolidated Insurance Brokers. Tracey Friedland was incredibly helpful throughout the entire process, making insurance straightforward and stress-free. She took the time to explain everything clearly, found us great value, and was always proactive with her follow-up to make sure everything was taken care of. I recommend Tracey and the team at CIB to anyone looking for reliable insurance advice. Thank you, Tracey, for all your help!

David Z · · Brisbane (New Farm)Broker: Tracey Friedland

Star rating only - no written review.

Sharon Dennien · · BundabergTeam: Karen Barton

Tracey above and beyond for her clients, I wouldn’t go anywhere else!

Tint Taxi · · Brisbane (New Farm)Broker: Tracey Friedland

Well looked after

Dennis Chand · · Brisbane (New Farm)Broker: Aimee Spencer

Dealt with Consolidated Insurance Brokers to sort business insurance for my mobile food van - a custom-built refrigerated setup that's not the easiest thing to insure. Debbie worked through the details with me, got it placed with Vero, and came back with a competitive premium that covered everything I needed: public liability, the vehicle, stock and goods in transit. She was happy to revise the quote as my requirements changed and made sure the specifics of the vehicle were captured properly. Good, straightforward service and a fair price. Happy to recommend.

isaac spucches · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey at Consolidated Insurance Brokers was a delight to work with. She is very knowledgeable about all things insurance and was able to find the most competitive rate I could see on market!

Peter Karakasilis · · Brisbane (New Farm)Broker: Tracey Friedland

I'm a small business owner and have used Consolidated Insurance Brokers for many years. They have always been professional, while also being friendly, understanding and very helpful. I would also like to mention Aimee Spencer who goes above and beyond. She always tries find the right policies to fit our business, while also ensuring we are getting the best value we can.

Bob Brezac · · Brisbane (New Farm)Broker: Aimee Spencer

I had an excellent experience arranging my insurance with Debbie Blanco at Consolidated Insurance Brokers. Debbie was professional, knowledgeable, and genuinely cared about finding the right cover for my needs. She took the time to explain my options clearly, answered all my questions with patience, and made the entire process straightforward and stress-free. Her prompt communication, attention to detail, and outstanding customer service gave me confidence that I had the right insurance in place. It’s refreshing to work with someone who is honest, approachable, and truly committed to looking after their clients. I highly recommend Debbie Blanco to anyone looking for expert insurance advice and exceptional service. Thank you, Debbie, for making the whole experience so easy and for going above and beyond to help.

AR TRAVEL GROUP · · Brisbane (New Farm)Broker: Debbie Blanco

Dylan is always available to help with anything I need. He helps advise on coverage and explains everything very clearly and works very efficiently - I only have to ask for something once. I couldn’t be happier with having him on my side.

Jeff De Jong · · Brisbane (New Farm)Broker: Dylan Buckley

Dylan was efficient and professional. Definitely recommend

Andrew Teichtahl · · Brisbane (New Farm)Broker: Dylan Buckley

Star rating only - no written review.

John (John) · · Brisbane (New Farm)Broker: Jeff Forbes

After years of handling exhausting insurance administration on my own, I finally sought the assistance of an experienced insurance brokerage firm. Gina De Bonis of CIB was the perfect mix of expert professionalism and human warmth; being efficient, informative and a delight to deal with from the first phone call. I have a home and contents insurance policy and premium I am comfortable with knowing that there is an entire team at CIB who constantly review the insurance companies they work with. Gina has also been very quick to assist in any further questions I've had since purchasing a policy through CIB. It makes such a difference to be able to build a professional relationship with someone and contact them directly rather than ringing a generic number and speaking to a different consultant every time. I rarely provide public Google reviews but it is a pleasure to provide a 5 star review for Gina and CIB.

Jessica Worthington Wilmer · · Brisbane (New Farm)Broker: Gina De Bonis

Cyndie helped us with our business and building insurance needs for nine years. Always competitive and professional, thanks.

Clifford Ford · · BundabergBroker: Cyndie Vockler

Terrific experience with Gina. I had a difficult policy which other brokers couldn't find a solution for. Gina had an option for me within a few hours. I would highly recommend.

Mark Lee · · Brisbane (New Farm)Broker: Gina De Bonis

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