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Google reviews of Consolidated Insurance Brokers

5.01,489 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,489 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,127 in Brisbane and 358 in Bundaberg.

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Debbie Blanco has been exceptional in explaining product range and my needs. Im happy that I have encounter her to sort my business insurance needs.

Robert Ie · · Brisbane (New Farm)Broker: Debbie Blanco

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Every review, newest first

Page 2 of 63 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 03/11/2026. 231 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 04/11/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Star rating only - no written review.

Damian B · · Brisbane (New Farm)

I had a great experience dealing with Dylan at CIB. He was extremely responsive, knowledgeable and thorough throughout the entire process. He took the time to work through the different insurance options, explain the differences in coverage clearly, and ultimately helped me get the right outcome for my property. Dylan was proactive, easy to deal with and clearly had my best interests in mind. I’d have no hesitation recommending him to anyone looking for a reliable and knowledgeable insurance broker.

John Tzannes · · Brisbane (New Farm)Broker: Dylan Buckley

We had excellent service in obtaining insurance on a newly purchased commercial property. Clayton Rowlings explained everything so clearly and very patient with many questions regarding different options. Highly recommended! Thanks Clayton.

Caren Joyce · · Brisbane (New Farm)Broker: Clayton Rowlings

Amy was great to deal with and went above and beyond all expectations

GC · · Brisbane (New Farm)Broker: Aimee Spencer

I had a great experience with Aimee Spencer, she explained everything and answered all questions and very easy to work with. Can recommend.

Bigboys Motorcycles · · Brisbane (New Farm)Broker: Aimee Spencer

It was a pleasure dealing with Debbie for my public liability insurance. Prompt service specific to my individual requirements. I highly recommend CIB.

Mark Crabbe · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey helped me get my company insurance. I was lead to her by a friend as a reference and she has been super efficient and informative in making the insurance work. Thanks for the help Tracey!!!

Steve de Hennin · · Brisbane (New Farm)Broker: Tracey Friedland

Debbie Blanco was great to deal with and found insurance for me where other brokers could not.

Darren Daz · · Brisbane (New Farm)Broker: Debbie Blanco

Highly recommend Consolidated Insurance Brokers. A big thank you to Aimee Spencer for providing great insurance pricing and making the whole process so easy. Aimee was professional, helpful, and fantastic to deal with. Great service all around!

Alan SCHNEEKLOTH · · Brisbane (New Farm)Broker: Aimee Spencer

Thank you Tracey for helping me get a very good new quote for my commercial building, you are very helpful and easy to communicate with, appreciate you go all out to help me with the best. I will surely recommend you to my friends and family 🫰

Annie Tan · · Brisbane (New Farm)Broker: Tracey Friedland

Tracey helped me sort out professional indemnity and public liability insurance for my new business - she was super helpful throughout the process helping me navigate for the first time.

Tom Rodgers · · Brisbane (New Farm)Broker: Tracey Friedland

Aimee Spencer of Consolidated Insurance Brokers organised my insurance premiums quickly in a courteous and professional manner over the phone. Was explained in simple terms and the process which I found very accommodating and saved me thousands. Highly recommend Aimee and I appreciate all her work and thank her so much.

Peter Stratikopoulos · · Brisbane (New Farm)Broker: Aimee Spencer

Highly recommend Debbie! She made the process incredibly easy and saved me heaps on my insurance.

M Dougo · · Brisbane (New Farm)Broker: Debbie Blanco

Aimee Spencer. Where can I even begin to express the upmost gratitude I have for all her support. Aimee has been nothing short of outstanding. Through one of the most challenging times of my life, she has supported me with patience, care, and unwavering commitment. She regularly works after hours, always follows up, and never hesitates to go the extra mile — even when I’m impossible to reach. Her service is exceptional, and her kindness has meant more than she knows. Absolutely deserving of 5 stars.

Natalie Brown · · Brisbane (New Farm)Broker: Aimee Spencer

⭐️⭐️⭐️⭐️⭐️ I would highly recommend Aimee Spencer. From the very beginning, Aimee was incredibly professional, friendly, knowledgeable and genuinely helpful. She made the entire insurance process so easy and straightforward, taking the time to understand what we needed and ensuring we had the right cover in place. Aimee was always quick to respond to any questions, provided clear and helpful advice, and kept us informed throughout the process. It’s refreshing to deal with someone who is so attentive, reliable and genuinely cares about providing a great service. She went above and beyond to make sure everything was organised properly and that we were completely happy with our insurance arrangements. Her communication and attention to detail were exceptional, and we felt confident knowing everything was being handled by someone we could trust. Thank you so much, Aimee, for all your help and for making what can sometimes be a stressful process so easy. Your professionalism and customer service are outstanding. I wouldn’t hesitate to recommend Aimee!

Afina Wilson · · Brisbane (New Farm)Broker: Aimee Spencer

Star rating only - no written review.

Vincent Piroscia · · Brisbane (New Farm)Broker: Tracey Friedland

Haven’t had to ever do a claim but Reena has been wonderful in sorting out our initial insurance policy. She’s quick to get in contact with and it was the cheapest policy I could find

Jaimee Morrison · · Brisbane (New Farm)Broker: Reena Karayil

We decided to get a quote from Consolidated Insurance Brokers after our current policy went up over $2000 for no reason. Gina was very knowledgeable and helpful, responding right away and saving us almost $2000 for more cover. Communication was very fast and we had our documents the same day. We can highly recommend them.

Carpet One · · Brisbane (New Farm)Broker: Gina De Bonis

⭐️⭐️⭐️⭐️⭐️ I wish I could give Deb 100 five-star reviews! Her customer service is nothing short of incredible. I originally contacted Deb for just one insurance policy, but after dealing with her and experiencing the level of service she provides, I made the decision to move all six of my existing policies from another broker over to her. She made the entire process incredibly easy, seamless and stress-free. It’s so refreshing to deal with someone who genuinely goes above and beyond for their clients. Thank you so much, Deb. I couldn’t recommend you highly enough! ⭐️ Nik x

Frank Management · · Brisbane (New Farm)Broker: Debbie Blanco

For a number of years, I have had our considerable insurance requirements attended to by the efficient and professional Tracey Friedland from Consolidated Insurance Brokers. Always a pleasure to deal with and am happy to recommend to other businesses. KP

kathy pearson · · Brisbane (New Farm)Broker: Tracey Friedland

In the 5 yrs ive been insuring my commercial property, Aimee is the first broker to properly explain the process for me. She was super efficient at replying, took the time to ensure i was well versed on scenarios that could effect my insurance and also gave me the best price. I felt totally comfortable and much better informed after our conversations. Very professional, honest and helpful service. Thx Aimee

Deb Drewell · · Brisbane (New Farm)Broker: Aimee Spencer

We have been working with Cyndie for over 12 months for our small business insurance (customers of CIB for 5 years) We cannot highly recommend Cyndie enough, she always takes the time to answer our questions or queries and is prompt when making changes to our policies. We trust Cyndie with all our insurances, she explains the insurance covers thoroughly, makes sure our business property, assets and livelihood are protected and always has been a pleasure to deal with. Thankyou for all your work Cyndie. Renay, Rhino Support Coordination.

Renay Nielsen · · BundabergBroker: Cyndie Vockler

We have been with Consolidated Insurance Brokers for a few years now and they are simply the best. This year Dylan helped us obtain the best deals in commercial property insurance. Despite high inflation in almost everything, Dylan was able to find a better deal than the previous year! Would highly recommend them over all the other brokers.

Yunagi · · Brisbane (New Farm)Broker: Dylan Buckley

I would highly recommend Tracey at Consolidated Insurance Brokers. Tracey has been incredibly helpful, professional and supportive throughout the entire process. Her communication, knowledge and willingness to assist have been outstanding, and she has always taken the time to ensure everything was clearly explained. It has been a pleasure dealing with Tracey, and I truly appreciate the excellent service and assistance she has provided. If you are looking for someone who is reliable, knowledgeable and genuinely cares about providing great service, I would highly recommend Tracey and Consolidated Insurance Brokers. Thank you, Tracey, for all your help and fantastic service!

Elisa Moralis · · Brisbane (New Farm)Broker: Tracey Friedland

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