I had an excellent experience arranging my insurance with Debbie Blanco at Consolidated Insurance Brokers. Debbie was professional, knowledgeable, and genuinely cared about finding the right cover for my needs. She took the time to explain my options clearly, answered all my questions with patience, and made the entire process straightforward and stress-free. Her prompt communication, attention to detail, and outstanding customer service gave me confidence that I had the right insurance in place. It’s refreshing to work with someone who is honest, approachable, and truly committed to looking after their clients. I highly recommend Debbie Blanco to anyone looking for expert insurance advice and exceptional service. Thank you, Debbie, for making the whole experience so easy and for going above and beyond to help.
Google reviews of Consolidated Insurance Brokers
Consolidated Insurance Brokers holds 1,465 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,098 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 29/08/2026.
254 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 30/08/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
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Dylan is always available to help with anything I need. He helps advise on coverage and explains everything very clearly and works very efficiently - I only have to ask for something once. I couldn’t be happier with having him on my side.
Dylan was efficient and professional. Definitely recommend
Star rating only - no written review.
After years of handling exhausting insurance administration on my own, I finally sought the assistance of an experienced insurance brokerage firm. Gina De Bonis of CIB was the perfect mix of expert professionalism and human warmth; being efficient, informative and a delight to deal with from the first phone call. I have a home and contents insurance policy and premium I am comfortable with knowing that there is an entire team at CIB who constantly review the insurance companies they work with. Gina has also been very quick to assist in any further questions I've had since purchasing a policy through CIB. It makes such a difference to be able to build a professional relationship with someone and contact them directly rather than ringing a generic number and speaking to a different consultant every time. I rarely provide public Google reviews but it is a pleasure to provide a 5 star review for Gina and CIB.
Cyndie helped us with our business and building insurance needs for nine years. Always competitive and professional, thanks.
Terrific experience with Gina. I had a difficult policy which other brokers couldn't find a solution for. Gina had an option for me within a few hours. I would highly recommend.
A big thank you to Nikkey at Consolidated. She gave excellent to service regarding advice on my house and contents insurance, and certainly deserves a 5 star rating
I just had found CIB from google search and Nikky Brown from CIB was connected as our consultant to get a new insurance policies for business purposes. She was absolutely experts and intelligent to recommend all type of business insurances to protect her customer to run the business. Highly recommend to anyone who are looking to get professional advice for your properties.
Aimee Spencer at Consolidated Insurance Brokers has provided an outstanding experience, going above and beyond to source and negotiate the most comprehensive and cost-effective insurance coverage available. Aimee and the team at CIB will continue to be my choice for all my insurance services!
Gina De Bonis has been taking care of my SMSF property insurance for a few years. She has provided excellent service managing to get very competitive premiums. I can recommend Gina for insurance requirements.
Nikky was amazing with getting business insurance, Nikky went above and beyond to do everything to get the best deal for our business, will definitely use her service for other businesses, thanks Nikky
I would like to thank Debbie Blanco for her amazing service. Debbie went above and beyond in helping me not only source a competitive insurance premium but also did it within a day of me contacting her. What was even more impressive was Debbie finalised everything for me across a weekend. Super effort Debbie. Thanks again
What can I say Tori Gordon went way beyond if only every company worked the same way highly recommended thanks again
The team at Consolidated Insurance Brokers are highly professional, knowledgeable, and responsive, taking the time to understand our specific needs and provide tailored insurance solutions for our business. I would highly recommend Consolidated Insurance Brokers to anyone looking for reliable, professional, and client-focused insurance advice and service.
Fast and fantastic service by Deja for the right price.
I found myself in a tricky situation where I needed complex insurance needs very quickly - Tracey Friedland called me the day I lodged the enquiry and had a quote for me by the end of the day! I activated the insurance the next day and now lean on Tracey for all my other insurance needs. Not only is she super responsive and friendly but she consistently finds the best price. Highly recommend!
The service from Daniel has been fantastic. Really easy to navigate providing the details, personable customer service and really quick responses, and don’t have to spend hours on the phone getting quotes. I don’t think I will ever go straight to an insurer again! Daniel saved us several thousands of $$ on our home and contents insurance and we have a unique property. Ask for Daniel Roussounis when you call!
I recently dealt with Cyndie at Consolidated Insurance Brokers and was extremely impressed with the service I received. Cyndie was friendly, professional, and very knowledgeable. She took the time to explain everything clearly and made the entire process simple and stress-free. Her communication was excellent, and she went above and beyond to ensure I had the right cover for my needs. It's refreshing to deal with someone who genuinely cares about their clients. I highly recommend Cyndie and the team at Consolidated Insurance Brokers and wouldn't hesitate to use their services again
Deja provided a prompt and professional service in securing a policy that suited my requirements.
Deja was incredibly helpful and understanding when I contacted about our home and contents insurance. Even with the number of changes we had, she was very accommodating. She found us an amazing policy and even better price (considering what we had been paying for a number of years). This was my first time using a broker and I was very happy with the outcome and savings. Will definitely recommend Deja and Consolidated Insurance Brokers.
I have been dealing with Cyndie for nearly 4 years now. She handles 5 different business for us, nothing is ever too much and no question goes unanswered. Cyndie always provides lots of information and clarification whenever we need, she is quick to respond to phone calls and emails, even if she is having a day off! 10/10 for Cyndie.
Daniel from the Bundaberg office of Consolidated Insurance Brokers was prompt, professional and super friendly. We had a long process to purchase our business and he stuck with us the whole way through, always providing the quotes that I needed in a timely manner, nothing was too much trouble for him. I thoroughly recommend this business.
Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong
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