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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 10 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Tracy is absolutley amazing. she get qoutetion for our trucks. rocommended

qldcarremovalz · · Brisbane (New Farm)

Jade is excellent - clear, concise and professional and very timely

Tony Freeman · · Brisbane (New Farm)

Highly recommend Shona H. I was in a rush to find landlord/building insurance for our new investment property and she managed to get quotes and covered at 6pm Friday afternoon👍

JJ LL · · Brisbane (New Farm)

Aimee Spencer was an absolute rock star! She worked hard to get us insurance on our commercial property and helped us jump through hurdle after hurdle, due to the complexity of the request. Aimee was always super friendly & professional through the whole process, doing what she said she would do, persevering when things got tough, and came through when no-one else could. Amazing work Aimee! Can't recommend you enough!

Michael Henderson · · Brisbane (New Farm)Broker: Aimee Spencer

Reena and the team have been amazing! We quickly needed to sort content insurance and she was super efficient and found us a policy of premium quality within the budget we required! Can’t recommend her and the team enough!

Ellie Farmer · · Brisbane (New Farm)Broker: Reena Karayil

Tracey was incredibly helpful and super efficient as I needed to get insurance rapidly. Sorted out an appropriate insurer in record time. Thanks very much

Raphael Jadin · · Brisbane (New Farm)

Honestly, I can’t fault my insurance broker Clayton at all. He went above and beyond to sort out public liability for my textile recycling business, which isn’t easy — most insurance companies don’t even want to cover this line of work. He compared quotes from a bunch of places, got me different prices, and made sure I ended up with the best deal possible. He was super thorough and explained everything clearly, even giving me advice on other things I might need for my business down the track. What really stood out was how he treated me like a person, not just a sale or a dollar sign. Finding someone this genuine, professional, and easy to deal with is rare. I highly recommend him to anyone looking for insurance done properly and with care.

Tiffany · · Brisbane (New Farm)Broker: Clayton Rowlings

Aimee Spencer picked up my call out of hours and devoted her valuable time into helping me although I was only a small client for her. She put all her effort in and would call me to keep me abreast of any updates as she organised insurance completely suitable to my needs. I needed a trusted advisor and she is perfect. 👌🏽

Sahibjeet Bains · · Brisbane (New Farm)Broker: Aimee Spencer

Star rating only - no written review.

Tú My Đoàn · · Brisbane (New Farm)

Tori has been absolutely fantastic as my insurance broker. She was incredibly kind, patient, and explained everything in detail, making the whole process easy to understand. Till the very last minute, she took great care of me and ensured everything went smoothly. Despite a challenging assessment, she managed to secure the best possible price. I’m truly grateful for her dedication and professionalism.

malyala tharun · · Brisbane (New Farm)Broker: Tori Gordon

Tracey was very helpful and assisted us with our insurance when we weren’t sure how to handle the changes required. Carol

Carol Hughes · · Brisbane (New Farm)Broker: Tracey Friedland

Alison N: what an amazing superstar this lady is. Really puts in 200% to help her customers. Goes over and beyond expectations. She really knows a lot about insurance and is so easy to deal with, honest open communication. It was like we’d always been friends, but it was only two days working together. I would recommend Alison to everyone in need of insurance. Thank you Alison, you truly are awesome.

Susanne Meechan · · Brisbane (New Farm)

Good experience getting our insurance updated. Courteous, professional and able to understand the particulars of our business.

Daniel Chlebowczyk @ Events Engine · · Brisbane (New Farm)Broker: Tracey Friedland

Saskia was very helpful and easy to deal with. Super fast turn around on our quote and she was extremely knowledgeable and helpful in answering any questions I had. I would recommenced Saskia and Consolidated Insurance Brokers

Granieri Constructions · · BundabergBroker: Saskia Van Oostveen

Great communication and service

Fiona McManus · · Brisbane (New Farm)Broker: Clayton Rowlings

Tracey from Consolidated Insurance Brokers has made business insurance for us so easy I could not believe. Simply, Easy, Strightforward, no complicated Paperworks at all!! a simple phone for 15 mins, she has got everything sorted for us the second day!! Highly recommended. Great Professional Service with no complications.

Huang Daniel · · Brisbane (New Farm)Broker: Tracey Friedland

Alison was amazing explained everything making the process easy and stress free very informative and professional who would have thought that insurance could be stress free !!!! will definitely be back its nice to be looked after for a change thankyou

Jo Way · · Brisbane (New Farm)

Great service start to finish! Clayton was so helpful, so patient whilst I had to gather documents etc. so friendly too. Overall, would highly recommend them to anyone! Ask for Clayton! 😀

Amber Burke · · Brisbane (New Farm)Broker: Clayton Rowlings

Cannot thank Jade enough, she was efficient, pleasant, easily contactable and worked extremely quickly to keep us within our limited timeframe. Thanks Jade.

noara jassim · · Brisbane (New Farm)

Deja was awesome - fast turnaround and prices that I couldn't find anywhere else.

Jason Kluver · · BundabergBroker: Deja Coffey

Star rating only - no written review.

Shane Cummins · · Brisbane (New Farm)Broker: Tracey Friedland

Tracey was absolutely awesome. She went over and above to get our insurance sorted at late notice on a Friday night! It was a bit of an unusual situation and she came up with a solution. I would highly recommend Tracey!

Caroline Canov · · Brisbane (New Farm)

Great service from Consolidated Insurance Brokers. They always get a great deal for my business insurances. Highly recommend!

Dawn Grassick · · Brisbane (New Farm)Broker: Tracey Friedland

Jade was wonderful, finding me insurance coverage for a commercial property. Greatly appreciated her excellent service.

Diana Sholl · · Brisbane (New Farm)

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