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Google reviews of Consolidated Insurance Brokers

5.01,489 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,489 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,127 in Brisbane and 358 in Bundaberg.

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Debbie Blanco has been exceptional in explaining product range and my needs. Im happy that I have encounter her to sort my business insurance needs.

Robert Ie · · Brisbane (New Farm)Broker: Debbie Blanco

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Every review, newest first

Page 9 of 63 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 03/11/2026. 231 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 04/11/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Jade C was absolutely professional and a delight to work with. I would not hesitate to request her service in the future and highly recommend her to anyone requiring help with commercial property insurance. Thank you Jade.

david · · Brisbane (New Farm)

Words can not explain or express my greatest appreciation for Alison's dedication to reducing our insurances by 10k. Alison's assistance and experience in the industry is outstanding. Ali put in a fair few dedicated days(weeks) into understanding our businesses and sending out hundreds of quotes, and then consolidating all the information. I was speechless when she gave me the insurance figures for 5 restaurant's, we even went through them 3 times to ensure we hadn't missed anything when compared to the previous insurances we had. The monthly amount we have to pay is minimal compared to what we had been paying. I still don't believe it. I would recommend you, Alison and your company to anybody who had the inclination to listen to me. I am extremely happy and still in shock days later. Merry Christmas Ali, I hope you get something extra special in your Christmas stocking this year from the Boss. Look forward to working with you again in the new year.

Susanne Meechan · · Brisbane (New Farm)

I was referred to Consolidated Insurance Brokers, specifically Tracey E, by a friend and I only wish I had contacted her sooner. I had previously been dealing with another insurance broker who was so unresponsive that nearly a month passed without securing insurance. Tracey resolved everything in a single 30min phone call. She was an absolute pleasure to speak with - warm, professional, and genuinely invested in her clients. Her attitude and efficiency were outstanding. I will absolutely be referring her going forward, she is truly amazing and I cannot wait to work with her further!

Shaunee Girven · · Brisbane (New Farm)

Jade has been excellent to deal with making my life so much easier when having to do my insurance. Thanks Jade - I wouldn’t hesitate to recommend you.

Julie-ann Coulton · · Brisbane (New Farm)

Star rating only - no written review.

Mr bradley, Stephens. · · Brisbane (New Farm)

I would very much like to thank Debbie Blanco for all her help in sorting out insurance to cover our commercial building on the Sunshine Coast. I had a lot of questions and she was very quick to respond and easy to talk to, and was able to give me all the answers that I needed. I will be using her services again for other insurances in the future. Cheers, Ken.

Ken Stock · · Brisbane (New Farm)Broker: Debbie Blanco

We have been dealing with Tori over the last few months to arrange some insurance for a newly started business and I can honestly say that Tori has been amazing since day 1, she has been extremely patient, answered all our questions professionally and in a timely manner and was extremely easy to deal with right to the end when we signed an agreement. 10/10.

Brisbane Autohaus · · Brisbane (New Farm)Broker: Tori Gordon

Alison has provided us with an amazing andnhassle free experience for the quotes. She is customer oriented and ensure the job is done with utmost satisfaction. Really appreciate the hard work that she puts in. Thanks Alison

Shailey Puri · · Brisbane (New Farm)

Great Experience. I asked Alison to help us arrange a building and public liability insurance for a retail shop. Alison is very helpful and supportive in our insurance arrangement matters. She provided 18 quotes for us to choose and helped us find the most competetive offer on the market. I would like to say many thanks for Alison's effort to help us get a smooth process. 100% recommend.

Shawn Xiao Long · · Brisbane (New Farm)

Alison was very responsive and helpful throughout the entire process. She understood my requirements clearly, handled everything in a timely manner, and secured a great deal for me. Highly recommended!

Anu Herath · · Brisbane (New Farm)

Aimee was incredibly helpful and went above and beyond to assist me with my my insurance requirements.

John Marcus · · Brisbane (New Farm)Broker: Aimee Spencer

Jade was extremely easy to work with, and despite being given a strange mission by us, she had everything sorted within the day and without any dramas. I would highly recommend her if you were looking to get your business insured.

Sebastian Hands · · Brisbane (New Farm)

We have just confirmed our first residential strata insurance with CIB. I recommend the brokers at CIB to manage your insurance needs. The service from Debbie Blanco was excellent. She thoroughly explained, coordinated the quote for 2025-26, and followed through the process in detail to confirmation. She was ably assisted by James Kirk, who coordinated the compliance and insurance valuation. Stephen Fairbairn, Noosaville

Steve Fairbairn · · Brisbane (New Farm)Team: Debbie Blanco and James Kirk

Great service, price and outcome for our insurance!

Therese Dabbs · · Brisbane (New Farm)

It has been a pleasure working with Tori Gordon of Consolidated Insurance Brokers. Very efficient and knows her products. I would recommend her and the organisation to anyone needing insurance. Not only did Tori find the best policy but was way cheaper than anyone else I contacted and was transparent of any fees. Thank you again Tori

Joseph Bianchini · · Brisbane (New Farm)Broker: Tori Gordon

Great service. Very professional.

Adam Sambrook · · Brisbane (New Farm)

Alison N at Consolidate Brokers New Farm was a real dynamo and I would recommend as your broker. Clarry Evans

Theatreroo Bookings · · Brisbane (New Farm)

When it comes to insurance, I always end up feeling frustrated. Home insurance in particular gives me a real headache—what type do I need? Owner-occupied, investment, contents… should I have contents for both or just one? Technology makes it easy to click through everything on your phone, but when you actually need a real person to guide you, there’s no one there. I recently realised I was insured for the wrong things—or not covered at all. So I called Tracey Friedland, whom I’ve worked with for a long time for business insurance and renewals. I asked, a bit humbled, “Do you only help with business insurance, or can you help with personal insurance too?” Tracey’s warm and confident reply was, “Of course, we can help!” What a relief. Within half a day and just a couple of phone calls, she had everything sorted—building insurance, contents, landlord cover—accurate, complete, and finally done properly. All my concerns were gone. What else can I say about Tracey Friedland? An absolutely amazing lady.

W James · · Brisbane (New Farm)Broker: Tracey Friedland

Gina was fantastic in organising our home and contents insurance. I had to go back multiple times with changes, and she was always patient, responsive, and incredibly helpful. She made the whole process easy, and got us a great price too. Highly recommend!

M S · · Brisbane (New Farm)Broker: Gina De Bonis

Star rating only - no written review.

Daniel Habchi · · Brisbane (New Farm)Broker: Debbie Blanco

Gina De Bonis, it was a pleasure to work with you on my insurance policy. Even though I was referred to another broker through my agent located locally, it was your efficiency, customer care and commitment, that built the trust and got me choosing CIB over the other organisation even though the quotes were similar. And it was generous of you to say that every member of your team provided that high level of service, when I complimented your professionalism. You went above and beyond providing responses to the questions I asked, linking up the responses to helping me understand the pros and cons of choosing one option over the other, educating me and attempting to find the best deal for us. Thanks again and look forward to touching base early next year for my other insurance needs.

FDT Vending · · Brisbane (New Farm)Broker: Gina De Bonis

Clayton Rowling is an outstanding insurance broker. He took the time to understand my needs and explained all my options in a clear and straightforward way. He is very responsive, easy to talk to, and truly committed to finding the best coverage. I feel confident in the insurance choices I made with his guidance. Highly recommend Clayton for anyone looking for a reliable and professional broker.

Vijay Thavarajah · · Brisbane (New Farm)Broker: Clayton Rowlings

Alison is a professional and responsible insurer. We appreciate her help to us.

Master Meat · · Brisbane (New Farm)

I’ve had an excellent experience working with Daniel Roussounis at CIB. He’s incredibly responsive, clear in his explanations, and always takes the time to walk me through my options so I can make confident decisions about my cover. Daniel made the entire insurance process simple and stress-free, and it’s rare to find someone so genuine, knowledgeable, and easy to deal with. Highly recommend him to anyone looking for reliable, high-quality insurance support.

Nicola MacPhail · · BundabergBroker: Daniel Roussounis

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