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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 12 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Excellent and efficient service from Tori.

Maria Boulton · · Brisbane (New Farm)Broker: Tori Gordon

Tori was so lovely. She explained our options and was very professional. She is very easy to have a coversation with. I am so pleased I found the Insurance broker she works for. Thsnk you so much Tori.

Michelle Beer · · Brisbane (New Farm)Broker: Tori Gordon

Thank you Alison for your help finding the best insurance. Alison is very good to do business with and I definitely recommend to everyone. Thank you!

Mr.shane s · · Brisbane (New Farm)

I recently took out a policy through CIB and was extremely happy in my dealings with Alison N who I found to be to be very professional and helpful. I would have no hesitation whatsoever in recommending Alison and will be contacting her again as further insurance policies fall due.

Carolyn Martenyi · · Brisbane (New Farm)

Gina De Bonis is very efficient and excellent in assisting with obtaining the best insurance policy for our needs. A pleasure to deal with

Leah Kypriadakis · · Brisbane (New Farm)Broker: Gina De Bonis

I want to share my extremely satisfied experience with Tracey Friedland with Consolidated Insurance Brokers. Tracey is really taking her time in explaining everything to me. My partner and I were starting a new business, she helped us to find the right company insurance, practice insurance and lead me with the right direction to seek workers comp cover. She is gentle and not constantly nagging me to commit at any stage. Since it took a couple of months to find the right product, she is always patience and make timely response to all the emails. She managed to find a very good deal for us at the end. I will have not doubt I will recommend Tracey to my friends and colleagues!

godfrey Lo · · Brisbane (New Farm)Broker: Tracey Friedland

Was looking for a public and products liability insurance and Daniel Roussounis was very helpful in getting me one for a competitive price. So thank you Daniel!

pooja kakkar · · Brisbane (New Farm)Broker: Daniel Roussounis

We recently worked with Alison to secure insurance for our commercial character building, which includes multiple tenancies, and we couldn’t be more impressed. Alison went above and beyond to ensure we had the right coverage tailored to the unique nature of the property. Her attention to detail, responsiveness, and genuine care made the entire process seamless and reassuring. She took the time to understand our needs and provided expert guidance every step of the way. Highly recommend Alison for anyone seeking professional, thorough, and personalised insurance support.

Tony Simonetta · · Brisbane (New Farm)

They were extremely friendly and helped me very quickly. they also found the best price that I couldn't find anywhere else. I will definitely recommend them to all my friends.

jinho noh · · Brisbane (New Farm)

Daniel and his team were fantastic, great service and nothing was too much trouble.

scottbrice · · BundabergBroker: Daniel Roussounis

Debbie was super helpful and super speedy, went above and beyond. Thanks Debbie!

Brad Buters · · Brisbane (New Farm)Broker: Debbie Blanco

Thank you so much for your help Clayton, you made the experience very easy for me as a first time customer, every one of the other Brokers we tried were unable to get insurance for us because of our unusual circumstances but you kept trying until you got a result. Great job, well done 🙏

Steve Brett · · Brisbane (New Farm)Broker: Clayton Rowlings

Star rating only - no written review.

robert Jiang · · BundabergBroker: Daniel Roussounis

I had the pleasure of working with Aimee Spencer at Consolidated Insurance Brokers, and I couldn’t be more impressed. Aimee is extremely professional and consistently provides prompt responses to all queries and requests. She goes above and beyond to ensure a smooth and successful transaction, making the entire process hassle-free. It's rare to find someone so dedicated and knowledgeable in the industry. Highly recommend Aimee for anyone looking for top-notch service!

Kara Matthew · · Brisbane (New Farm)Broker: Aimee Spencer

Thank you so much Clayton Rowlings. Professional, friendly and works to get you the best outcome. Not only saved m $1900 a year on fees, but when I needed to use the insurance, it was sorted quickly and with a great result. Happy to recommend to any sole trader or small business

Rosemary Law · · Brisbane (New Farm)Broker: Clayton Rowlings

Many thanks to Tracey for her outstanding support with our insurance renewal. As always, the process was seamless, and her responsiveness throughout our email exchanges was greatly appreciated. As a small family business, having this level of support is genuinely reassuring—it gives us confidence that our needs are understood and well looked after. It’s great knowing we have such solid backing from Tracey and the team at Consolidated Insurance Brokers.

Barry Jones · · Brisbane (New Farm)

Debbie Blanco was very helpful and knowledgeable in getting us insurance for a commercial property in Melbourne

Ross C · · Brisbane (New Farm)Broker: Debbie Blanco

I have a unique property that needed insuring. Rejected by many, Alison N worked tirelessly to ensure I got the best cover. I will and would highly recommend her for insurance needs. I found her to be honest and helpful. Much appreciated Alison.

Lana Micallef · · Brisbane (New Farm)

Alison was fantastic to deal with. She found us really comprehensive cover that worked out cheaper than our old plans. Super easy to work with and made the whole process stress-free. Highly recommend!

Winson C · · Brisbane (New Farm)

Alison provided excellent diligent service, will be happy to user her in the future.

Peter Bartolo · · Brisbane (New Farm)

I was actually having trouble getting my work insurance on my own and was recommended consolidated insurance. Debbie Blanco was the person I delt with absolutely fantastic work 👏. Within about 24 hours of talking to Debbie the first time she had found me great cover at a fantastic price and had my policy done paid and returned to me. I would highly recommend this company to anyone. Special thanks to Debbie for making the experience joyful and seamless a huge stress off my shoulders will be using Debbie for all my future insurance needs. 👏👏😃

mark young · · Brisbane (New Farm)Broker: Debbie Blanco

Saskia is very effective and helpful!

THU QUANG Pham · · BundabergBroker: Saskia Van Oostveen

Tracey was amazing with sorting out my business insurance! She ensured everything was compliant with what my landlord was asking for, and came back promptly with quotes from numerous insurers. Highly recommend if you're looking for a personal, fast experience :)

Jess Campbell · · Brisbane (New Farm)Broker: Tracey Friedland

We contacted Consolidated Insurance Brokers for our commercial property insurance. We received a call back from Ms. Tracey E, who was very efficient, professional and friendly throughout the whole process. Strongly recommended.

Chen Jane · · Brisbane (New Farm)

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