8am–6pm Mon–FriBrisbane & Bundaberg
5.0★ · 1,465 Google reviews Make a claim
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Google reviews of Consolidated Insurance Brokers

Consolidated Insurance Brokers holds 1,465 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,098 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 29/08/2026.

253 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 30/08/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Page 13 of 62 - newest reviews are on page 1.

Krishnan Gangapatnam · 29/07/2025 · Brisbane (New Farm)
Tracey Friedland provided excellent help with getting insurance for a commercial property. She was knowledgeable, responsive, and made the whole process smooth and straightforward. Highly recommend her service.
Mark Norman · 28/07/2025 · Brisbane (New Farm)
Excellent and prompot service from Alison N . Highly recommended
John Marshall · 28/07/2025 · Brisbane (New Farm)
Tracey Friedland understood my business needs and found coverage to suit those needs.
Kristy Keogh · 25/07/2025 · Brisbane (New Farm)
Thanks for your assistance Dylan with car insurance inquiry you have been really helpful and professional.
Harry Snape · 25/07/2025 · Brisbane (New Farm)
Extremely happy with the service I received from Allison. She went above and beyond, staying back late to make sure everything was sorted on time. Her communication was clear and consistent throughout the entire process, and she took the time to explain everything in a way that made it easy to understand.
Sarah Bradford · 25/07/2025 · Brisbane (New Farm)
Tracey Friedland has been a delight to work with in sourcing insurance for our business. Appreciate the thorough and prompt service. Thank you Consolidated Insurance Brokers!
Alex R · 25/07/2025 · Brisbane (New Farm)
Jade was extremely helpful and quick to respond, thoroughly recommend :)
Shay Davis · 23/07/2025 · Brisbane (New Farm)
Alison N delivered outstanding, professional service. I highly recommend her for securing competitive and reliable insurance solutions.
Micheal Phillips · 23/07/2025 · Brisbane (New Farm)
Alison N has been a great help, understanding the urgency of our situation and delivering a great service. Thanks Alison.
Froilan Bautista · 23/07/2025 · Brisbane (New Farm)
Alison have always been professional, knowledgeable, responsive and following up any difficult insurance questions I have. I can highly recommend them!
Malek Shafie · 22/07/2025 · Brisbane (New Farm)
Debbie Blanco is extremely attentive and passionate to her clients. She exercised care and attention to every stage of her service and dedicated extra hours outside close of business to assist. A great great service and would highly recommend.
Tu Pohorukov · 22/07/2025 · Brisbane (New Farm)
Shop around for a new insurer since we were not happy with our previous one. Met Alison N chatted many times over the phone. She is great in many ways: educate, break it down to what kind of insurance we need and why. I love it. That is how it should be done. Can see us we coming back to her for all kind of insurances in the future. Thanks a bunch Alison.
Steve Dixon · 21/07/2025 · Brisbane (New Farm)
Alison was very efficient and very professional. The service and price I received was first class and would highly recomend her services
Eileen Conroy · 20/07/2025 · Brisbane (New Farm)
Debbie Blanco from CIB helped us get a policy sorted for our property quickly. She has a lovely manner, was very professional, informative and helpful. We would definitely recommend her.
Mr bradley, Stephens. · 19/07/2025 · Brisbane (New Farm)

Star rating only - no written review.

jelena rosenberg · 18/07/2025 · Brisbane (New Farm)
Very helpful in keeping me updated on the process and got me the best deal. Very friendly and easy to do business with. Highly recommended
Mark Wilmott · 17/07/2025 · Brisbane (New Farm)
Having contact with Alison N to look at my insurance needs has been a great result for me. She has been attentive to my needs and provided me with a policy I’m very happy with. Thank you Mark
Roland Hill · 16/07/2025 · Bundaberg
Recently I dealt with Saskia Van Oostveen to gain insurance for a commercial building. I found Saskia very efficient , helpful, easy to deal with and quick to respond. She was professional, skilled and delivered a positive result . Thank you Saskia.
Brad EVANS · 16/07/2025 · Bundaberg
We compared several insurance brokers in Bundaberg for our hospitality venues and ended up returning to Saskia at CIB — and we’re so glad we did. Her professionalism, responsiveness, and attention to detail were outstanding. She secured a policy that saved us nearly $4,000 compared to other quotes we received. It’s rare to find someone who genuinely picks up the phone and follows through every time. Highly recommend Saskia to anyone looking for quality service and real savings.
claire zheng · 15/07/2025 · Brisbane (New Farm)
I just wanted to drop a note to tell how great Gina De Bonis has been in handling my insurance needs. Throughout the process of acquiring business and residential insurance, Gina exhibited a remarkable level of professionalism, friendliness and knowledge. She took the time to patiently explain various insurance terms and coverage options, ensuring that I fully comprehended the details. It is so nice to actually have an agent here that responds when you try to contact her. Very pleased with her service. Thank you, Gina.
Cindy Mao · 13/07/2025 · Brisbane (New Farm)
Thank you to Alison N for her professional service and diligence in helping us! I would highly recommend her.
Brenton Cripps · 11/07/2025 · Brisbane (New Farm)
Jade was great to deal with, super helpful and friendly. Definitely recommend her and CIB for those whom are looking for an easy and seamless service.
Turner 46 · 11/07/2025 · Brisbane (New Farm)
I started enquiring about business insurance options a few months ago. I rang a number of brokers at the time and unfortunately I felt that because I was only making enquiries and not ready to take out any policies I kept going told to refer to their website. I gave Consolidated Insurance Brokers a call as they were next on my Google search. I called them, from memory it was the last day of business before a long weekend. Being this time, all consultants were busy and the receptionist took my details and said someone will contact me shortly. To my surprise they did, the broker was Debbie Blanco. Debbie asked questions to best understand what I type of insurance was going to suit my business needs. There was quite a few elements I didn't understand and she took the time to explain and advised what I didn't understand. Jump forward a few months once I had settled on a premises it was time to execute what insurances I need. I contacted Debbie who remembered our original conversation so it was easy for me as she was able to gather and advise on which quotes would suit best. Everything was smooth sailing, even having more questions I didn't feel pushed or pressured into agreeing to something I wasn't sure about. Everything again was explained and written in plain English so I could totally understand. Thankyou Debbie for making this task so much simpler, stress and hassle free. I wouldn't have any hesitation in recommending you. Thanks again Derek.
Peter Dimos · 11/07/2025 · Brisbane (New Farm)
Shona was always available and answered all my queriers. A1 service and happy to recommend.

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