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Google reviews of Consolidated Insurance Brokers

5.01,489 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,489 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,127 in Brisbane and 358 in Bundaberg.

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Debbie Blanco has been exceptional in explaining product range and my needs. Im happy that I have encounter her to sort my business insurance needs.

Robert Ie · · Brisbane (New Farm)Broker: Debbie Blanco

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Every review, newest first

Page 15 of 63 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 03/11/2026. 231 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 04/11/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Tracey Friedland has been a delight to work with in sourcing insurance for our business. Appreciate the thorough and prompt service. Thank you Consolidated Insurance Brokers!

Sarah Bradford · · Brisbane (New Farm)Broker: Tracey Friedland

Jade was extremely helpful and quick to respond, thoroughly recommend :)

Alex R · · Brisbane (New Farm)

Alison N delivered outstanding, professional service. I highly recommend her for securing competitive and reliable insurance solutions.

Shay Davis · · Brisbane (New Farm)

Alison N has been a great help, understanding the urgency of our situation and delivering a great service. Thanks Alison.

Micheal Phillips · · Brisbane (New Farm)

Alison have always been professional, knowledgeable, responsive and following up any difficult insurance questions I have. I can highly recommend them!

Froilan Bautista · · Brisbane (New Farm)

Debbie Blanco is extremely attentive and passionate to her clients. She exercised care and attention to every stage of her service and dedicated extra hours outside close of business to assist. A great great service and would highly recommend.

Malek Shafie · · Brisbane (New Farm)Broker: Debbie Blanco

Shop around for a new insurer since we were not happy with our previous one. Met Alison N chatted many times over the phone. She is great in many ways: educate, break it down to what kind of insurance we need and why. I love it. That is how it should be done. Can see us we coming back to her for all kind of insurances in the future. Thanks a bunch Alison.

Tu Pohorukov · · Brisbane (New Farm)

I had the pleasure of working with Tracey at Consolidated Insurance Brokers, and I can't recommend her highly enough! From our first conversation, she was incredibly attentive, taking the time to understand my specific needs and concerns. Tracey is not only knowledgeable about various insurance options but also genuinely cares about her clients. She walked me through the entire process, ensuring I felt comfortable and informed at every step. After dealing with numerous brokers and insurers over the years, I can confidently say that Tracey secured the best prices for me compared to all others I’ve encountered. Her quick responses to my questions and proactive approach made the experience seamless. Thanks to Tracey, I now have the perfect insurance coverage tailored to my situation at a fantastic price. If you're looking for a dedicated professional who goes above and beyond, look no further than Tracey at Consolidated Insurance Brokers!

Christopher Zraybi · · Brisbane (New Farm)Broker: Tracey Friedland

Alison was very efficient and very professional. The service and price I received was first class and would highly recomend her services

Steve Dixon · · Brisbane (New Farm)

Debbie Blanco from CIB helped us get a policy sorted for our property quickly. She has a lovely manner, was very professional, informative and helpful. We would definitely recommend her.

Eileen Conroy · · Brisbane (New Farm)Broker: Debbie Blanco

Very helpful in keeping me updated on the process and got me the best deal. Very friendly and easy to do business with. Highly recommended

jelena rosenberg · · Brisbane (New Farm)

Having contact with Alison N to look at my insurance needs has been a great result for me. She has been attentive to my needs and provided me with a policy I’m very happy with. Thank you Mark

Mark Wilmott · · Brisbane (New Farm)

Recently I dealt with Saskia Van Oostveen to gain insurance for a commercial building. I found Saskia very efficient , helpful, easy to deal with and quick to respond. She was professional, skilled and delivered a positive result . Thank you Saskia.

Roland Hill · · BundabergBroker: Saskia Van Oostveen

We compared several insurance brokers in Bundaberg for our hospitality venues and ended up returning to Saskia at CIB — and we’re so glad we did. Her professionalism, responsiveness, and attention to detail were outstanding. She secured a policy that saved us nearly $4,000 compared to other quotes we received. It’s rare to find someone who genuinely picks up the phone and follows through every time. Highly recommend Saskia to anyone looking for quality service and real savings.

Brad EVANS · · BundabergBroker: Saskia Van Oostveen

I just wanted to drop a note to tell how great Gina De Bonis has been in handling my insurance needs. Throughout the process of acquiring business and residential insurance, Gina exhibited a remarkable level of professionalism, friendliness and knowledge. She took the time to patiently explain various insurance terms and coverage options, ensuring that I fully comprehended the details. It is so nice to actually have an agent here that responds when you try to contact her. Very pleased with her service. Thank you, Gina.

claire zheng · · Brisbane (New Farm)Broker: Gina De Bonis

Thank you to Alison N for her professional service and diligence in helping us! I would highly recommend her.

Cindy Mao · · Brisbane (New Farm)

Jade was great to deal with, super helpful and friendly. Definitely recommend her and CIB for those whom are looking for an easy and seamless service.

Brenton Cripps · · Brisbane (New Farm)

I started enquiring about business insurance options a few months ago. I rang a number of brokers at the time and unfortunately I felt that because I was only making enquiries and not ready to take out any policies I kept going told to refer to their website. I gave Consolidated Insurance Brokers a call as they were next on my Google search. I called them, from memory it was the last day of business before a long weekend. Being this time, all consultants were busy and the receptionist took my details and said someone will contact me shortly. To my surprise they did, the broker was Debbie Blanco. Debbie asked questions to best understand what I type of insurance was going to suit my business needs. There was quite a few elements I didn't understand and she took the time to explain and advised what I didn't understand. Jump forward a few months once I had settled on a premises it was time to execute what insurances I need. I contacted Debbie who remembered our original conversation so it was easy for me as she was able to gather and advise on which quotes would suit best. Everything was smooth sailing, even having more questions I didn't feel pushed or pressured into agreeing to something I wasn't sure about. Everything again was explained and written in plain English so I could totally understand. Thankyou Debbie for making this task so much simpler, stress and hassle free. I wouldn't have any hesitation in recommending you. Thanks again Derek.

Turner 46 · · Brisbane (New Farm)Broker: Debbie Blanco

Shona was always available and answered all my queriers. A1 service and happy to recommend.

Peter Dimos · · Brisbane (New Farm)

Cyndie was a great help and we are very pleased with the policy and premium she secured for us.

Rod Post · · BundabergBroker: Cyndie Vockler

We’ve had an outstanding experience with Clayton at Consolidated Insurance Brokers. His service is highly professional, attentive, and tailored perfectly to our individual and complex needs. Clayton went above and beyond to ensure everything was clearly explained and managed smoothly, making the whole process feel effortless. He is extremely responsive — always quick to reply and assist with any questions or changes, no matter how detailed. It's rare to find such a high level of efficiency combined with genuine care. We’re very happy with the service and would absolutely recommend Clayton and the team to anyone seeking reliable, expert insurance support.

Rita Graziani · · Brisbane (New Farm)Broker: Clayton Rowlings

Clayton was a pleaure to deal with, service was swift, consise and competitive.

Elie D · · Brisbane (New Farm)Broker: Clayton Rowlings

Alison is an exceptional insurance broker! Knowledgeable, professional, and caring, Her expertise and attention to detail are impressive. Highly recommended!

Ibs Aa · · Brisbane (New Farm)

Shona H - very knowledgeable, always have our best interest at heart and extremely helpful. Thank you for looking after our business and fleet insurance. It is a pleasure dealing with you.

Jean-Louis Olivier · · Brisbane (New Farm)

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