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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 15 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

I just wanted to drop a note to tell how great Gina De Bonis has been in handling my insurance needs. Throughout the process of acquiring business and residential insurance, Gina exhibited a remarkable level of professionalism, friendliness and knowledge. She took the time to patiently explain various insurance terms and coverage options, ensuring that I fully comprehended the details. It is so nice to actually have an agent here that responds when you try to contact her. Very pleased with her service. Thank you, Gina.

claire zheng · · Brisbane (New Farm)Broker: Gina De Bonis

Thank you to Alison N for her professional service and diligence in helping us! I would highly recommend her.

Cindy Mao · · Brisbane (New Farm)

Jade was great to deal with, super helpful and friendly. Definitely recommend her and CIB for those whom are looking for an easy and seamless service.

Brenton Cripps · · Brisbane (New Farm)

I started enquiring about business insurance options a few months ago. I rang a number of brokers at the time and unfortunately I felt that because I was only making enquiries and not ready to take out any policies I kept going told to refer to their website. I gave Consolidated Insurance Brokers a call as they were next on my Google search. I called them, from memory it was the last day of business before a long weekend. Being this time, all consultants were busy and the receptionist took my details and said someone will contact me shortly. To my surprise they did, the broker was Debbie Blanco. Debbie asked questions to best understand what I type of insurance was going to suit my business needs. There was quite a few elements I didn't understand and she took the time to explain and advised what I didn't understand. Jump forward a few months once I had settled on a premises it was time to execute what insurances I need. I contacted Debbie who remembered our original conversation so it was easy for me as she was able to gather and advise on which quotes would suit best. Everything was smooth sailing, even having more questions I didn't feel pushed or pressured into agreeing to something I wasn't sure about. Everything again was explained and written in plain English so I could totally understand. Thankyou Debbie for making this task so much simpler, stress and hassle free. I wouldn't have any hesitation in recommending you. Thanks again Derek.

Turner 46 · · Brisbane (New Farm)Broker: Debbie Blanco

Shona was always available and answered all my queriers. A1 service and happy to recommend.

Peter Dimos · · Brisbane (New Farm)

Cyndie was a great help and we are very pleased with the policy and premium she secured for us.

Rod Post · · BundabergBroker: Cyndie Vockler

We’ve had an outstanding experience with Clayton at Consolidated Insurance Brokers. His service is highly professional, attentive, and tailored perfectly to our individual and complex needs. Clayton went above and beyond to ensure everything was clearly explained and managed smoothly, making the whole process feel effortless. He is extremely responsive — always quick to reply and assist with any questions or changes, no matter how detailed. It's rare to find such a high level of efficiency combined with genuine care. We’re very happy with the service and would absolutely recommend Clayton and the team to anyone seeking reliable, expert insurance support.

Rita Graziani · · Brisbane (New Farm)Broker: Clayton Rowlings

Clayton was a pleaure to deal with, service was swift, consise and competitive.

Elie D · · Brisbane (New Farm)Broker: Clayton Rowlings

Alison is an exceptional insurance broker! Knowledgeable, professional, and caring, Her expertise and attention to detail are impressive. Highly recommended!

Ibs Aa · · Brisbane (New Farm)

Shona H - very knowledgeable, always have our best interest at heart and extremely helpful. Thank you for looking after our business and fleet insurance. It is a pleasure dealing with you.

Jean-Louis Olivier · · Brisbane (New Farm)

Thank you Alison for the excellent customer services. You have gone above and beyond in making sure that we are getting the best insurance cover. You have not left any questions or concerns unanswered, and you have always acted in the best interest of your clients. Thank you and all the best.

Khaled ajaj · · Brisbane (New Farm)

I had an excellent experience with Debbie and the team from CIB with our building and liability insurance cover. Very attentive, great communication and the right solution for us! Thank you.

Gus White · · Brisbane (New Farm)Broker: Debbie Blanco

Aimee made gaining a competitive insurance quote for our property a breeze. She communicated promptly and clearly, going out of her way to make sure the details were correct and I was happy with the product quoted. I wouldn’t hesitate to recommend her to anyone and she will be my first contact when looking for insurance needs in the future.

Alan Johns · · Brisbane (New Farm)Broker: Aimee Spencer

Tracey E was absolutely fantastic to work with! She found us a great deal on our insurance and made the whole process so easy. Highly recommend her . She is professional, helpful, and genuinely caring.

Eryk D · · Brisbane (New Farm)

Alison N was awsome and had our insurance sorted within hrs. great service, thank you.

Darren Fletcher · · Brisbane (New Farm)

Excellent service by Saskia! She's always there to help

Davely's International · · BundabergBroker: Saskia Van Oostveen

I strongly recommend CIB services

Maiwand Supermarket · · Brisbane (New Farm)

Excellent Service couldn't recommend anyone better. Jade C thank you.

daryl pinnock · · Brisbane (New Farm)

I recently worked with Consolidated Insurance Brokers for a property insurance matter, and I was thoroughly impressed. Alison N handled my inquiry and was absolutely fantastic to deal with. She sourced six quotes within a day and managed to match one of them to my current insurer’s price—while offering even better benefits. What really stood out was Alison’s dedication. Despite heading off on leave the next day, she stayed back late to get everything sorted. Even after her leave, she followed up to make sure everything was in place. I truly appreciate this level of service and commitment. It's not easy to find such a hardworking and responsive team. I highly recommend Consolidated Insurance Brokers and look forward to working with them again. Thank you, Alison!

Srikanth Selladurai · · Brisbane (New Farm)

thank you so much for your help . very professional and helpful agent. thank you

john pashalis · · Brisbane (New Farm)

Debbie was excellent to deal with, organised building insurance at a good price and everything was done very quickly and professionally. Would recommend to anyone.

Blake Wycherley · · Brisbane (New Farm)Broker: Debbie Blanco

Professional, knowledgeable, prompt and supportive. I tried several avenues to secure Landlords insurance to no avail. CIB were very effective in sorting out all the details in a timely and professional manner. Thanks Debbie

Anna · · Brisbane (New Farm)Broker: Debbie Blanco

Star rating only - no written review.

john pashalis · · Brisbane (New Farm)

Absolutely blown away by the service from Tracey at CIB! Insurance for a trade company has been stressful and for the past 8+ yrs I constantly threw in the “too hard” basket. That was until I met Tracey. She instantly put me at ease, took the time to genuinely listen to what we needed and made sure our business was properly covered. She didn’t just sell us policies, she got to know our business inside and out and made insurance simple (finally). Not only does she make us feel valued but we actually saved money - which in the world of company insurance is almost unheard of! Couldn’t recommend her more highly. If you’re a business owner looking for someone who truly cares, knows their stuff she’s your person. Thanks Tracey, you're a gem!

Jessica Pasfield · · Brisbane (New Farm)Broker: Tracey Friedland

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