Google reviews of Consolidated Insurance Brokers

Star rating only - no written review.

Very helpful in keeping me updated on the process and got me the best deal. Very friendly and easy to do business with. Highly recommended

Having contact with Alison N to look at my insurance needs has been a great result for me. She has been attentive to my needs and provided me with a policy I’m very happy with. Thank you Mark

Recently I dealt with Saskia Van Oostveen to gain insurance for a commercial building. I found Saskia very efficient , helpful, easy to deal with and quick to respond. She was professional, skilled and delivered a positive result . Thank you Saskia.

We compared several insurance brokers in Bundaberg for our hospitality venues and ended up returning to Saskia at CIB — and we’re so glad we did. Her professionalism, responsiveness, and attention to detail were outstanding. She secured a policy that saved us nearly $4,000 compared to other quotes we received. It’s rare to find someone who genuinely picks up the phone and follows through every time. Highly recommend Saskia to anyone looking for quality service and real savings.

I just wanted to drop a note to tell how great Gina De Bonis has been in handling my insurance needs. Throughout the process of acquiring business and residential insurance, Gina exhibited a remarkable level of professionalism, friendliness and knowledge. She took the time to patiently explain various insurance terms and coverage options, ensuring that I fully comprehended the details. It is so nice to actually have an agent here that responds when you try to contact her. Very pleased with her service. Thank you, Gina.

Thank you to Alison N for her professional service and diligence in helping us! I would highly recommend her.

Jade was great to deal with, super helpful and friendly. Definitely recommend her and CIB for those whom are looking for an easy and seamless service.

I started enquiring about business insurance options a few months ago. I rang a number of brokers at the time and unfortunately I felt that because I was only making enquiries and not ready to take out any policies I kept going told to refer to their website. I gave Consolidated Insurance Brokers a call as they were next on my Google search. I called them, from memory it was the last day of business before a long weekend. Being this time, all consultants were busy and the receptionist took my details and said someone will contact me shortly. To my surprise they did, the broker was Debbie Blanco. Debbie asked questions to best understand what I type of insurance was going to suit my business needs. There was quite a few elements I didn't understand and she took the time to explain and advised what I didn't understand. Jump forward a few months once I had settled on a premises it was time to execute what insurances I need. I contacted Debbie who remembered our original conversation so it was easy for me as she was able to gather and advise on which quotes would suit best. Everything was smooth sailing, even having more questions I didn't feel pushed or pressured into agreeing to something I wasn't sure about. Everything again was explained and written in plain English so I could totally understand. Thankyou Debbie for making this task so much simpler, stress and hassle free. I wouldn't have any hesitation in recommending you. Thanks again Derek.

Shona was always available and answered all my queriers. A1 service and happy to recommend.

Cyndie was a great help and we are very pleased with the policy and premium she secured for us.

We’ve had an outstanding experience with Clayton at Consolidated Insurance Brokers. His service is highly professional, attentive, and tailored perfectly to our individual and complex needs. Clayton went above and beyond to ensure everything was clearly explained and managed smoothly, making the whole process feel effortless. He is extremely responsive — always quick to reply and assist with any questions or changes, no matter how detailed. It's rare to find such a high level of efficiency combined with genuine care. We’re very happy with the service and would absolutely recommend Clayton and the team to anyone seeking reliable, expert insurance support.

Clayton was a pleaure to deal with, service was swift, consise and competitive.

Alison is an exceptional insurance broker! Knowledgeable, professional, and caring, Her expertise and attention to detail are impressive. Highly recommended!

Shona H - very knowledgeable, always have our best interest at heart and extremely helpful. Thank you for looking after our business and fleet insurance. It is a pleasure dealing with you.

Thank you Alison for the excellent customer services. You have gone above and beyond in making sure that we are getting the best insurance cover. You have not left any questions or concerns unanswered, and you have always acted in the best interest of your clients. Thank you and all the best.

I had an excellent experience with Debbie and the team from CIB with our building and liability insurance cover. Very attentive, great communication and the right solution for us! Thank you.

Aimee made gaining a competitive insurance quote for our property a breeze. She communicated promptly and clearly, going out of her way to make sure the details were correct and I was happy with the product quoted. I wouldn’t hesitate to recommend her to anyone and she will be my first contact when looking for insurance needs in the future.

Tracey E was absolutely fantastic to work with! She found us a great deal on our insurance and made the whole process so easy. Highly recommend her . She is professional, helpful, and genuinely caring.

Alison N was awsome and had our insurance sorted within hrs. great service, thank you.

Excellent service by Saskia! She's always there to help

I strongly recommend CIB services

Excellent Service couldn't recommend anyone better. Jade C thank you.

I recently worked with Consolidated Insurance Brokers for a property insurance matter, and I was thoroughly impressed. Alison N handled my inquiry and was absolutely fantastic to deal with. She sourced six quotes within a day and managed to match one of them to my current insurer’s price—while offering even better benefits. What really stood out was Alison’s dedication. Despite heading off on leave the next day, she stayed back late to get everything sorted. Even after her leave, she followed up to make sure everything was in place. I truly appreciate this level of service and commitment. It's not easy to find such a hardworking and responsive team. I highly recommend Consolidated Insurance Brokers and look forward to working with them again. Thank you, Alison!