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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

The process was smooth and easy - Saskia went above and beyond to get my insurance organised before COB on a Friday afternoon. Very much appreciated!

Natalie Zirngast · · BundabergBroker: Saskia Van Oostveen

Shona H from C.I.B was a pleasure to deal with getting my insurance sorted.

Jayson Moore · · Brisbane (New Farm)

Excellent service, thorough and efficient.

Warren Danter · · Brisbane (New Farm)

Really pleased for the help to get affordable insurance for our commercial building thank you.

Tracie Warren · · Brisbane (New Farm)Broker: Aimee Spencer

What a great company to use for insurance. Alison was tremendous in the dealings. Fully recommend.

George Boghos · · Brisbane (New Farm)

Jade was amazing and up front across all areas of or business insurance. Kept us informed and offered graet solutions. Cant reccomend enough

APC Powdercoating · · Brisbane (New Farm)

Tracey Friedland provided excellent help with getting insurance for a commercial property. She was knowledgeable, responsive, and made the whole process smooth and straightforward. Highly recommend her service.

Krishnan Gangapatnam · · Brisbane (New Farm)Broker: Tracey Friedland

Excellent and prompot service from Alison N . Highly recommended

Mark Norman · · Brisbane (New Farm)

Tracey Friedland understood my business needs and found coverage to suit those needs.

John Marshall · · Brisbane (New Farm)Broker: Tracey Friedland

Extremely happy with the service I received from Allison. She went above and beyond, staying back late to make sure everything was sorted on time. Her communication was clear and consistent throughout the entire process, and she took the time to explain everything in a way that made it easy to understand.

Harry Snape · · Brisbane (New Farm)

Tracey Friedland has been a delight to work with in sourcing insurance for our business. Appreciate the thorough and prompt service. Thank you Consolidated Insurance Brokers!

Sarah Bradford · · Brisbane (New Farm)Broker: Tracey Friedland

Jade was extremely helpful and quick to respond, thoroughly recommend :)

Alex R · · Brisbane (New Farm)

Alison N delivered outstanding, professional service. I highly recommend her for securing competitive and reliable insurance solutions.

Shay Davis · · Brisbane (New Farm)

Alison N has been a great help, understanding the urgency of our situation and delivering a great service. Thanks Alison.

Micheal Phillips · · Brisbane (New Farm)

Alison have always been professional, knowledgeable, responsive and following up any difficult insurance questions I have. I can highly recommend them!

Froilan Bautista · · Brisbane (New Farm)

Debbie Blanco is extremely attentive and passionate to her clients. She exercised care and attention to every stage of her service and dedicated extra hours outside close of business to assist. A great great service and would highly recommend.

Malek Shafie · · Brisbane (New Farm)Broker: Debbie Blanco

Shop around for a new insurer since we were not happy with our previous one. Met Alison N chatted many times over the phone. She is great in many ways: educate, break it down to what kind of insurance we need and why. I love it. That is how it should be done. Can see us we coming back to her for all kind of insurances in the future. Thanks a bunch Alison.

Tu Pohorukov · · Brisbane (New Farm)

I had the pleasure of working with Tracey at Consolidated Insurance Brokers, and I can't recommend her highly enough! From our first conversation, she was incredibly attentive, taking the time to understand my specific needs and concerns. Tracey is not only knowledgeable about various insurance options but also genuinely cares about her clients. She walked me through the entire process, ensuring I felt comfortable and informed at every step. After dealing with numerous brokers and insurers over the years, I can confidently say that Tracey secured the best prices for me compared to all others I’ve encountered. Her quick responses to my questions and proactive approach made the experience seamless. Thanks to Tracey, I now have the perfect insurance coverage tailored to my situation at a fantastic price. If you're looking for a dedicated professional who goes above and beyond, look no further than Tracey at Consolidated Insurance Brokers!

Christopher Zraybi · · Brisbane (New Farm)Broker: Tracey Friedland

Alison was very efficient and very professional. The service and price I received was first class and would highly recomend her services

Steve Dixon · · Brisbane (New Farm)

Debbie Blanco from CIB helped us get a policy sorted for our property quickly. She has a lovely manner, was very professional, informative and helpful. We would definitely recommend her.

Eileen Conroy · · Brisbane (New Farm)Broker: Debbie Blanco

Very helpful in keeping me updated on the process and got me the best deal. Very friendly and easy to do business with. Highly recommended

jelena rosenberg · · Brisbane (New Farm)

Having contact with Alison N to look at my insurance needs has been a great result for me. She has been attentive to my needs and provided me with a policy I’m very happy with. Thank you Mark

Mark Wilmott · · Brisbane (New Farm)

Recently I dealt with Saskia Van Oostveen to gain insurance for a commercial building. I found Saskia very efficient , helpful, easy to deal with and quick to respond. She was professional, skilled and delivered a positive result . Thank you Saskia.

Roland Hill · · BundabergBroker: Saskia Van Oostveen

We compared several insurance brokers in Bundaberg for our hospitality venues and ended up returning to Saskia at CIB — and we’re so glad we did. Her professionalism, responsiveness, and attention to detail were outstanding. She secured a policy that saved us nearly $4,000 compared to other quotes we received. It’s rare to find someone who genuinely picks up the phone and follows through every time. Highly recommend Saskia to anyone looking for quality service and real savings.

Brad EVANS · · BundabergBroker: Saskia Van Oostveen

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