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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

A big thank you to Nikkey at Consolidated. She gave excellent to service regarding advice on my house and contents insurance, and certainly deserves a 5 star rating

Miriam Kochanski · · Brisbane (New Farm)

I just had found CIB from google search and Nikky Brown from CIB was connected as our consultant to get a new insurance policies for business purposes. She was absolutely experts and intelligent to recommend all type of business insurances to protect her customer to run the business. Highly recommend to anyone who are looking to get professional advice for your properties.

Kyle Park · · Brisbane (New Farm)

Tori from Consolidated Insurance Brokers was great to deal with. No fuss and she understood what I wanted and just went and got it.

Alex Alemis · · Brisbane (New Farm)Broker: Tori Gordon

Aimee Spencer at Consolidated Insurance Brokers has provided an outstanding experience, going above and beyond to source and negotiate the most comprehensive and cost-effective insurance coverage available. Aimee and the team at CIB will continue to be my choice for all my insurance services!

Stephen Martin · · Brisbane (New Farm)Broker: Aimee Spencer

Gina De Bonis has been taking care of my SMSF property insurance for a few years. She has provided excellent service managing to get very competitive premiums. I can recommend Gina for insurance requirements.

Paul Veit · · Brisbane (New Farm)Broker: Gina De Bonis

Nikky was amazing with getting business insurance, Nikky went above and beyond to do everything to get the best deal for our business, will definitely use her service for other businesses, thanks Nikky

Mario B · · Bundaberg

Jeff, Isabella and the team are absolutely brilliant! We have been working with them for many years now and they are always happy to answer any questions we have and have provided us with the perfect insurance solutions for both our business and personal needs. A recent personal insurance claim was handled by Isabella, and I couldn't be more grateful. She managed the entire process so quickly and efficiently, and I was beyond thankful for the outcome. The level of service, communication and professionalism from both Jeff and Isabella has been exceptional. I never hesitate to recommend Consolidated to anyone looking for either business or personal insurance.

Alisha Warren · · Brisbane (New Farm)Broker: Jeff Forbes

I would like to thank Debbie Blanco for her amazing service. Debbie went above and beyond in helping me not only source a competitive insurance premium but also did it within a day of me contacting her. What was even more impressive was Debbie finalised everything for me across a weekend. Super effort Debbie. Thanks again

Stuart Svec · · Brisbane (New Farm)Broker: Debbie Blanco

What can I say Tori Gordon went way beyond if only every company worked the same way highly recommended thanks again

conmicedis · · Brisbane (New Farm)Broker: Tori Gordon

The team at Consolidated Insurance Brokers are highly professional, knowledgeable, and responsive, taking the time to understand our specific needs and provide tailored insurance solutions for our business. I would highly recommend Consolidated Insurance Brokers to anyone looking for reliable, professional, and client-focused insurance advice and service.

Lindsay Frazer · · BundabergBroker: Saskia Van Oostveen

Fast and fantastic service by Deja for the right price.

Jake Chappel · · BundabergBroker: Deja Coffey

I found myself in a tricky situation where I needed complex insurance needs very quickly - Tracey Friedland called me the day I lodged the enquiry and had a quote for me by the end of the day! I activated the insurance the next day and now lean on Tracey for all my other insurance needs. Not only is she super responsive and friendly but she consistently finds the best price. Highly recommend!

Rupert Rain · · Brisbane (New Farm)Broker: Tracey Friedland

The service from Daniel has been fantastic. Really easy to navigate providing the details, personable customer service and really quick responses, and don’t have to spend hours on the phone getting quotes. I don’t think I will ever go straight to an insurer again! Daniel saved us several thousands of $$ on our home and contents insurance and we have a unique property. Ask for Daniel Roussounis when you call!

Sara Nicole · · BundabergBroker: Daniel Roussounis

I recently dealt with Cyndie at Consolidated Insurance Brokers and was extremely impressed with the service I received. Cyndie was friendly, professional, and very knowledgeable. She took the time to explain everything clearly and made the entire process simple and stress-free. Her communication was excellent, and she went above and beyond to ensure I had the right cover for my needs. It's refreshing to deal with someone who genuinely cares about their clients. I highly recommend Cyndie and the team at Consolidated Insurance Brokers and wouldn't hesitate to use their services again

Ben and Leah Johnson · · BundabergBroker: Cyndie Vockler

Deja provided a prompt and professional service in securing a policy that suited my requirements.

Pam Richards · · BundabergBroker: Deja Coffey

Deja was incredibly helpful and understanding when I contacted about our home and contents insurance. Even with the number of changes we had, she was very accommodating. She found us an amazing policy and even better price (considering what we had been paying for a number of years). This was my first time using a broker and I was very happy with the outcome and savings. Will definitely recommend Deja and Consolidated Insurance Brokers.

Rachael Bagnall · · BundabergBroker: Deja Coffey

I have been dealing with Cyndie for nearly 4 years now. She handles 5 different business for us, nothing is ever too much and no question goes unanswered. Cyndie always provides lots of information and clarification whenever we need, she is quick to respond to phone calls and emails, even if she is having a day off! 10/10 for Cyndie.

Ambre Goodwin · · BundabergBroker: Cyndie Vockler

Daniel from the Bundaberg office of Consolidated Insurance Brokers was prompt, professional and super friendly. We had a long process to purchase our business and he stuck with us the whole way through, always providing the quotes that I needed in a timely manner, nothing was too much trouble for him. I thoroughly recommend this business.

Sarah Bridgeman · · BundabergBroker: Daniel Roussounis

Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong

Jason Armstrong · · BundabergBroker: Cyndie Vockler

Helpful and promptly found an insurance company that could cater to my needs as this was fairly unique case. Thanks once again!

Rummy B · · BundabergBroker: Deja Coffey

Well cyndie has helped me and provided me with so much help and by the look of my quote for my new excavator a great insurance package. I can’t say enough amazing things about saskia’s work Thank you very much for your help. Troy Neal director of jwt civil pty ltd

Troy Neal · · BundabergBroker: Saskia Van Oostveen and Cyndie Vockler

The service in obtaining insurance with very short notice was excellent. Debbie Blanco was delightful to deal with and extremely helpful.

Peter Flanagan · · Brisbane (New Farm)Broker: Debbie Blanco

I have had the pleasure with working with Debbie Blanco and she has always gone over and above to get the best deal for our companies, It feels like have our own personal Insurance broker in our office, I highly recommend to look after all your insurance needs. Tim @ Boomerang Bracket

Tim Coonan · · Brisbane (New Farm)Broker: Debbie Blanco

Great service prompt response and worked with me to get the be deal

marcel voestermans · · Brisbane (New Farm)Broker: Debbie Blanco

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