The team at Consolidated Insurance Brokers are highly professional, knowledgeable, and responsive, taking the time to understand our specific needs and provide tailored insurance solutions for our business. I would highly recommend Consolidated Insurance Brokers to anyone looking for reliable, professional, and client-focused insurance advice and service.
Google reviews of Consolidated Insurance Brokers
Consolidated Insurance Brokers holds 1,474 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,107 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 23/09/2026.
257 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 23/09/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
Page 3 of 62 - newest reviews are on page 1.
Fast and fantastic service by Deja for the right price.
I found myself in a tricky situation where I needed complex insurance needs very quickly - Tracey Friedland called me the day I lodged the enquiry and had a quote for me by the end of the day! I activated the insurance the next day and now lean on Tracey for all my other insurance needs. Not only is she super responsive and friendly but she consistently finds the best price. Highly recommend!
The service from Daniel has been fantastic. Really easy to navigate providing the details, personable customer service and really quick responses, and don’t have to spend hours on the phone getting quotes. I don’t think I will ever go straight to an insurer again! Daniel saved us several thousands of $$ on our home and contents insurance and we have a unique property. Ask for Daniel Roussounis when you call!
I recently dealt with Cyndie at Consolidated Insurance Brokers and was extremely impressed with the service I received. Cyndie was friendly, professional, and very knowledgeable. She took the time to explain everything clearly and made the entire process simple and stress-free. Her communication was excellent, and she went above and beyond to ensure I had the right cover for my needs. It's refreshing to deal with someone who genuinely cares about their clients. I highly recommend Cyndie and the team at Consolidated Insurance Brokers and wouldn't hesitate to use their services again
Deja provided a prompt and professional service in securing a policy that suited my requirements.
Deja was incredibly helpful and understanding when I contacted about our home and contents insurance. Even with the number of changes we had, she was very accommodating. She found us an amazing policy and even better price (considering what we had been paying for a number of years). This was my first time using a broker and I was very happy with the outcome and savings. Will definitely recommend Deja and Consolidated Insurance Brokers.
I have been dealing with Cyndie for nearly 4 years now. She handles 5 different business for us, nothing is ever too much and no question goes unanswered. Cyndie always provides lots of information and clarification whenever we need, she is quick to respond to phone calls and emails, even if she is having a day off! 10/10 for Cyndie.
Daniel from the Bundaberg office of Consolidated Insurance Brokers was prompt, professional and super friendly. We had a long process to purchase our business and he stuck with us the whole way through, always providing the quotes that I needed in a timely manner, nothing was too much trouble for him. I thoroughly recommend this business.
Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong
Helpful and promptly found an insurance company that could cater to my needs as this was fairly unique case. Thanks once again!
The service in obtaining insurance with very short notice was excellent. Debbie Blanco was delightful to deal with and extremely helpful.
I have had the pleasure with working with Debbie Blanco and she has always gone over and above to get the best deal for our companies, It feels like have our own personal Insurance broker in our office, I highly recommend to look after all your insurance needs. Tim @ Boomerang Bracket
Great service prompt response and worked with me to get the be deal
Tracey was fantastic to work with. She was knowledgeable, responsive, friendly, and always happy to answer my many questions throughout the process. As a startup founder looking for insurance for an online platform, I appreciated how clearly she explained everything and made what could have been a complicated process feel straightforward. I received other quotes that took longer to arrange and involved multiple insurers, making them difficult to compare. Tracey was able to provide a comprehensive and competitive solution bundled through a single provider at a competitive price, which made the decision easy. I would highly recommend Tracey and Consolidated Insurance Brokers to anyone looking for professional and personalised service.
Tracey was great to deal will - super helpful and responsive - and was able to get me a much better price on my business insurance. Thanks again!
Alison was a life-saver for us, staying after hours to make sure that we could get the building insurance coverage we urgently needed for a property purchase.
Debbie was personable, knowledgeable and responsive. Within a week we had home and contents insurance in place, along with the assurance that Debbie will be right beside us if we ever need to make a claim.
I went with CIB insurance because the customer service was top-notch. Debbie was super helpful from start to finish and no question was too hard for Debbie. She even mentioned that she had been working in the business for 15 years which you can tell from her advice. Debbie provided alot of advice on what would be best for my business. I feel comfortable with the policy Debbie provided as she went into detail to get coverage for everything. Highly recommend CIB and Debbie.
Gina was professional, prompt and knowledgable in our NFP insurance matters. All handled online via emails and phone calls and it was easy and efficient. Thank you!
I received excellent service by Aimee Spencer. Nothing was too much trouble for her. Thank you Aimee!!
Debbie is amazing, superstar !
I recently needed to get some insurance on a town house I’m buying, my normal insurer wasn’t able to help me, however recommended consolidation brokers, I walked into the office and was greeted to Deja, who walked me through the process and was able to provide 3 insurance quotes within 24 hours! I was very impressed with Deja’s knowledge, customer service and communication, both written and verbal. I highly recommend this business
Aimee has done a very thorough and prompt job on two complex insurance matters for me.
Reviews by insurance type
Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.
- Business insurance 13 reviews
- Commercial building insurance 47 reviews
- Commercial landlord insurance 10 reviews
- Commercial property insurance 10 reviews
- Commercial strata insurance 6 reviews
- Professional indemnity insurance 8 reviews
- Public liability insurance 26 reviews
- Residential landlord insurance 6 reviews
Reviews by broker
The same reviews again, grouped by the broker the reviewer named.
- Aimee Spencer 92 reviews
- Clayton Rowlings 42 reviews
- Cyndie Vockler 49 reviews
- Daniel Roussounis 83 reviews
- Debbie Blanco 268 reviews
- Deja Coffey 15 reviews
- Dylan Buckley 6 reviews
- Gina De Bonis 23 reviews
- James Kirk 9 reviews
- Jeff Forbes 14 reviews
- Karen Barton 35 reviews
- Mark McGuire 36 reviews
- Reena Karayil 9 reviews
- Saskia Van Oostveen 27 reviews
- Sheryll Todd 30 reviews
- Tori Gordon 40 reviews
- Tracey Friedland 65 reviews
- William Paull 6 reviews
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