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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 22 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Tracey Fredland was fabulous, very efficient, great service save me lots of time and got my policy for a good price

Allison Johnston · · Brisbane (New Farm)Broker: Tracey Friedland

Tori has been fantastic, she really took the time to get to know the business and what we need.

Kimberley Ram · · Brisbane (New Farm)Broker: Tori Gordon

I called CIB and spoke to Gina. She was absolutely amazing and guided me through the entire process. She ensured I receive the most cost effective insurance solution tailored to my business needs. Could not be more happy with the outcome. I would highly recommend this company and especially Gina. Thank you

Yasmin Tahir · · Brisbane (New Farm)Broker: Gina De Bonis

i found Saskia Van Oostveen from Bundaberg CIB to be a very helpful and enthusiastic person who supplied a very competitive quote for our insurance needs and will inquire again when we need another policy. Peter Lane Victoria

Peter Lane · · BundabergBroker: Saskia Van Oostveen

I recently had the pleasure of working with Gina De Bonis from Consolidated Insurance Brokers, and I cannot speak highly enough of the exceptional service she provided. From the outset, Gina demonstrated a deep understanding of my business needs, taking the time to listen carefully and offer tailored solutions. Her expertise and attention to detail resulted in multiple quotes that not only met my commercial insurance requirements but also saved me over $2,000 on my annual premium. What truly stood out was Gina’s dedication and professionalism. Despite being in Africa at the time, she seamlessly managed to address all my insurance needs, ensuring a smooth and hassle-free experience. Her commitment to delivering outstanding service, even from afar, was truly impressive. I wholeheartedly recommend Gina De Bonis and Consolidated Insurance Brokers to anyone seeking reliable, personalized, and cost-effective insurance solutions. Thank you, Gina, for your exceptional support and expertise—it made all the difference!

Michael Singh · · Brisbane (New Farm)Broker: Gina De Bonis

I wish to share my experience with dealings with CIB and let publick know that they have very high professional standard and by all means get you the best possible price for your insurance needs. Call Tori today and you will see what I mean ....Peter from Bondi

Peter Jansa · · Brisbane (New Farm)Broker: Tori Gordon

Aimee was extremely helpful. Got my quote back to me next business day. Will use for all future insurance needs!

Kyle Cruse · · Brisbane (New Farm)Broker: Aimee Spencer

I had a seamless, professional and enjoyable experience with Tracey at Consolidated Insurance Brokers who took the time to listen and understand my business needs. Tracey then provided multiple quotes that saved me over $500 from my annual premium with better cover. Cannot recommend highly enough. Thank you.

Paul Parker · · Brisbane (New Farm)Broker: Tracey Friedland

Clayton was fantastic really helpful and quick in finding me cover for my business highly recommend.

Jessica Harper · · Brisbane (New Farm)Broker: Clayton Rowlings

Debbie was my point of contact - she was very responsive and clearly knew what she was doing. She provided me with a number of options and articulated the differences between them. Would highly recommend!

Rommo Pandit · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey Friedland was fantastic to work with—knowledgeable, professional, and incredibly helpful. She made the insurance process smooth and stress-free, ensuring we got the best coverage for our needs. Highly recommend Consolidated Insurance Brokers and Tracey for top-notch service!

Loc Duong · · Brisbane (New Farm)Broker: Tracey Friedland

I had a call from Tracey to sort out my insurance for a small manufacturing business and I could not be happier with the result. She was knowledgeable and provided guidance where needed. Her personable attitude and helpfulness was a major contributor to my decision. Could not recommend CIB or Tracey more.

Andrew · · Brisbane (New Farm)

Thanks Shona!!! Fantastic service and saved me many $$$$$$$ off my current quote from my current broker! Look forward too doing more business with you in the near future Thanks once again :)

John Condo · · Brisbane (New Farm)

Debbie Blanco has been amazing! Setting our private and business insurance up quickly and with great packages. Debbie made it really easy and we'd certainly recommend her to anyone wanting a full insurance service that they can trust.

Kate Hitchings · · Brisbane (New Farm)Broker: Debbie Blanco

We have spent a considerable time today organising Property Insurance with Cyndie, who was informative and patient and made us feel we were asking the right questions about the policy.

Diane Baskett · · BundabergBroker: Cyndie Vockler

If we could give more than 5 stars for the service we received from Aimee we would. Aimee went above and beyond to assist us, even with some complex issues on a dead line. She worked extremely hard to accommodate us with friendly service and frequent updates and communication. Thank you Aimee and team, we will be recommending your services, James and Amber McLeod.

James McLeod · · Brisbane (New Farm)Broker: Aimee Spencer

Thanks Clayton Rowlings for your helpful, quick and effective services!!!

Hao Nguyen · · Brisbane (New Farm)Broker: Clayton Rowlings

Shona H was super helpful and great to deal with.

Adam McCann · · Brisbane (New Farm)

Continue to provide a personal level of service. Saved us significantly with our latest premium. easy to deal with when we have any issues.

Warren Jackson · · Brisbane (New Farm)

Tracey was a delight to chat with--informative--prompt-a great communicator-saved us money!---making the process easy and I would highly recommend her to others-Thank you Tracey!

andrew Morris · · Brisbane (New Farm)

We were faced with a stressful time to get insurance coverage for our property and Danial was able to take the time to find coverage for our Commercial Property. He took the time to explain the various options and how the coverage works. There is a reason why Daniel has 5 star reviews and that's because as a broker his professional and not driven by sales. If you're in need of someone who can help you find the best insurance coverage take the time to ask Daniel. Its free and no obligations which is what you want when you need advise. Thank you for your time and helping our business insurance needs!

T Chau · · BundabergBroker: Daniel Roussounis

The team at CIB is always incredibly helpful, and Aimee Spencer, in particular, truly went above and beyond in assisting me with quotes for my business. Her professionalism, deep knowledge, and patience truly set her apart. If you’re looking for a trustworthy and exceptional insurance expert, I highly recommend Aimee!

Arlind Kastrati · · Brisbane (New Farm)Broker: Aimee Spencer

Dealing with Allison N was an absolute pleasure. She was incredibly responsive, professional, and made the entire process smooth and stress-free. Highly recommend!!

Antonia Papanaoum · · Brisbane (New Farm)

Great service from Alison N at Consolidated insurance brokers. Swift and concise service, good follow up and a far better deal for my commercial insurance than previous cover with same conditions. Highly recommend contacting her for a quote.

stephen Worner · · Brisbane (New Farm)

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