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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

The way service should be - empathetic, trusting, championing for the client - as well as competent, professional, efficient and well priced. Thank you Tracey. Will be doing more business with you.

Peter Sid · · Brisbane (New Farm)Broker: Tracey Friedland

It’s been a pleasure working with this organisation. They’ve been incredibly helpful, exploring a range of options tailored to meet our specific needs. They even identified some discrepancies we missed, showcasing their professionalism. After working with various insurance brokers over the years, we’ve finally found one that truly has our best interests at heart. A big thanks to Debbie Bianco for pointing out that we were underinsured and helping us get back on track. This is a top-notch team we’ll definitely be aligning ourselves with. Huge shout out to Deb – thank you!

Walter. RG · · Brisbane (New Farm)Broker: Debbie Blanco

Aimee was particularly helpful, at short notice, in arranging liability insurance for us. I found Aimee very professional, knowledgeable and friendly, making it a pleasure to do business. Thanks Aimee

National Hotel · · Brisbane (New Farm)Broker: Aimee Spencer

Tracey has been absolutely amazing as my insurance broker! She is friendly, professional, and always a pleasure to work with. Tracey handles everything with such care and efficiency—I never have to worry about missing a detail. She is incredibly prompt in responding to questions and makes the entire insurance process so easy and stress-free. I truly appreciate her thorough approach and dedication to finding the best options for me. I highly recommend Tracey to anyone in need of a fantastic insurance broker!

A White · · Brisbane (New Farm)Broker: Tracey Friedland

Debbie Blanco was awsome. Thanks for great service and result.

Yoav Lewis · · Brisbane (New Farm)Broker: Debbie Blanco

I highly recommend cib. Peace of mind service.

杜鹏 · · Brisbane (New Farm)

Looking for clarity with home insurance… Debbie Bianco is the one for you. Thanks for all the help.

Heidi Morris · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie was amazing, I had been dealing with another broker for close to 3 months and hadn't go anywhere. In 1 week Debbie, had quotes back for me and I now have insurance sorted for my business and a huge weight lifted off my shoulders. Please reach out to Debbie Blanco for any of your insurance needs. 10/10 would recommend!!

Stephanie Molenaar · · Brisbane (New Farm)Broker: Debbie Blanco

I recently needed to upgrade an insurance policy. An unusual policy not available with most insurers. I was fortunate enough to have Aimee Spencer search and provide a great insurance policy that covered all my requirements and at an affordable price..Aimee did a great job, was very keen and provided excellent and professional service. Definitely recommend Aimee for your insurance needs.

Owen Reeves · · Brisbane (New Farm)Broker: Aimee Spencer

The insurance labyrinth is usually frustrating but Aimee led me through the process in a friendly, knowledgable way. I now have a suitable product for a better price than I could have obtained on my own.

Donna Mortlock · · Brisbane (New Farm)Broker: Aimee Spencer

Amazing customer service! Shona was very helpful and quick to get back to me. She made the process very easy!

Victoria Bunt · · Brisbane (New Farm)

Clayton was a delight to deal with and the prices for insurance offered were extremely competitive. He made the whole process very easy and provided lots of information to help us decide. I highly recommend the service!

Alice Bedlington · · Brisbane (New Farm)Broker: Clayton Rowlings

Tracey and Consolidated Insurance Brokers have been taking care of my business insurance for a number of years now, and I’ve always found them to be very helpful and competitive. Tracey is approachable, and knowledgable - I value her advice.

Enoggera Flowers · · Brisbane (New Farm)Broker: Tracey Friedland

I have received great and professional service by Renay N. She helped us finding the right insurance covers and quotes for us base on our requirements.

Yun Mo · · Bundaberg

Very easy to deal with great broker Daniel Roussounis

Adam Hunter · · BundabergBroker: Daniel Roussounis

Debbie’s friendly and accommodating service made getting my insurance for my new company a breeze. Would recommend to anyone looking to make insurance easy

Nicholas Bakss · · Brisbane (New Farm)Broker: Debbie Blanco

Thanks Alison for all your great help!

Rob Redic · · Brisbane (New Farm)

I had a great experience working with Renay from CIB. She was professional, knowledgeable, and made the process of finding the right insurance seamless. She took the time to understand my needs and offered tailored solutions. Highly recommend Renay at CIB

James Whitford · · Bundaberg

Tracey from CIB has been a delight to work with. Approachable, reliable, easy to contact when I need to and works hard to get our insurance needs met. Highly recommended.

Madhu Tamilarasan · · Brisbane (New Farm)

Debbie Blanco was awesome, very prompt and efficient, would definitely recommend.

Timothy Trupp · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey E was great, knowledgeable in her products, was confident so I have confidence in what she said. I felt she had my interest at heart and would highly recommend her .

Mei Ling · · Brisbane (New Farm)

The best service I've had in many years. Tracey was great - she was friendly, efficient and went above and beyond.

LG · · Brisbane (New Farm)

I recently had the privilege of connecting with Mark McGuire. I had never used a broker for my Strata Insurance, but it was the best decision I made this year. Not only did he save us nearly $1600, but the properties are now insured for more and with better coverage options. He was extremely efficient and made the process very easy. I could not recommend his services any more highly!

Megan Burns · · Brisbane (New Farm)Broker: Mark McGuire

Renay was very patient and knowledgeable. I cannot fault her.

Hester Fritz · · Bundaberg

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