Absolutely amazing experience with Debbie! She was so professional and also quick to get everything done for me so I didn’t have to worry!
Google reviews of Consolidated Insurance Brokers
Consolidated Insurance Brokers holds 1,465 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,098 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 29/08/2026.
253 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 30/08/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
Page 28 of 62 - newest reviews are on page 1.
If anyone is looking for a knowledgeable, easy to talk to and very responsive insurance broker, Aimee Spencer is your gem! Aimee has made our whole journey with the insurance side of things so straight forward and has gone above and beyond to take the stress out of things, and as a small business this is beyond helpful! We won’t go anywhere else! Highly recommend!
Fantastic customer service, highly recommend working with
Renay (and the team at Consolidated) have been handling all my insurance needs for a number of years. I recently asked for a particularly tricky cover to be arranged and Renay was able to make it happen for me. I cannot thank her enough for the quality of service and dedication to getting my items insured. I wouldn't dream of using anyone else to arrange my insurance. Excellent service as always.
Star rating only - no written review.
Alison went above and beyond to get us the best possible policy for our business. I had many conversations with Alison and her professionalism, interest in our business and willing to go that extra yard has given me confidence in knowing we chose the right company to manage our insurance needs. Alison is also a delight to talk to on the phone and takes the time to listen to our needs. I have no hesitation in recommending Alison & Consolidated Insurance Brokers next time you are looking to insure your business.
Renay was so friendly, efficient and helpful when finding insurance for my motor vehicle. Definitely recommend.
Star rating only - no written review.
I have been paying over $3000 a year for my Public Liability insurance ($20m). Daniel Roussounis from CIB has been able to get me the same policy for $1700.
Jim K from Consolidated Insurance Brokers helped me with commercial property insurance. He was diligent and professional, and was able to gain me quotes on a very tight timeframe, within my budget. A pleasure to deal with, thank you Jim.
I shopped around for Insurance and after speaking to Jim K of Consolidated Insurance Brokers, Bundaberg I asked him to look after my somewhat complicated insurance needs. I was very impressed with the time and effort Jim put into that task and would highly recommend his service.
Debbie Blanco has been amazing thought the process helping me understand the insurance cover and answering all the questions I had. Thank you so much again Debbie for your time.
I want to extend my heartfelt thanks to Debbie, for her exceptional assistance during a recent emergency. Her prompt and professional response helped us navigate a challenging situation smoothly. Debbie's expertise and dedication were invaluable, and we are truly grateful for her support. Highly recommend her services!
Daniel Roussounis was amazing in his promptness and advice. Within a day I had 3 new policies and the certificate of currencies that I needed for my estate agent. Now I can move onto other things knowing that I'm covered.
Alison Farmer was incredibly helpful and professional. She went above and beyond to get the best possible cover for my business. I highly recommend her services.
Tracey is excellent. Customer service prompt and very helpful.
Renay was very helpful providing information to me emailing that information in a timely manner very pleasant to deal with
CIB has been very responsive to my professional needs over the last 12 years. I recommend them highly.
Cyndie from the Bundaberg office has been extremely helpful to arrange insurance for the transition from our mobile business to bricks and mortar. Cyndie has made coverage and claims an easy process over the past years.
We have a commercial property in QLD and our previous insurance broker (very big reputable broker which we utlised for about 30 years) was declining in their ability to communicate and provide us with good quotes. They were lazy and essentially provided us with an ever increasing quote from the same insurance company every year. We changed to Consolidated Insurance Brokers and Tracey was able to find us a far better deal with Chubb insurance. Communication was great and Tracey provided us with multiple options. Then about a year later, there was a terrible incident involving theft of external plumbing/damage. This was a very difficult claim as multiple plumbers failed to evaluate the full extent of the damage. Despite this, Karen and Tori from Consolidated Insurance Brokers helped us throughout the entire process with amazing patience and resulted in the desired outcome. After the incident, the security system of the property has been enhanced very significantly which you can't get enough of these days in QLD. I would highly recommend Consolidated Insurance Brokers to anyone I know and trust.
Very easy to deal with. Highly recommend
We have just renewed our insurances with Consolidated Insurance Brokers, and Saskia Van Oostveen was fantastic to deal with! We have 3 policies with our business and 2 private policies also. We are always extremely satisfied with their professionalism, knowledge of the industry, as well as the fact they are just nice people to talk with! I highly recommend Consolidated and be sure to ask for Saskia!
Walking in off the Street and no prior appointment I spoke with Daniel about Public Liability Insurance. Daniel was more than happy to sit down and chat. We got a great deal. Thanks for your time and great service.
Amazing service and support from Renay. 1 online enquiry, a return telephone call to understand our needs. Policy sent, paid and CofC in 12 - 14 hours. Cannot argue with this level of works. Thank you
Want service worth reviewing?
Talk to a broker who will actually look at your cover.
Call now, most enquiries are settled in one conversation - or leave your details and we'll ring within 90 minutes on a new enquiry (8am–6pm Mon–Fri).
The information on this page is general in nature and does not take into account your objectives, financial situation or needs. Before acting on it, consider whether it is appropriate for your circumstances. Where the information relates to a particular insurance product, consider the relevant Product Disclosure Statement before making a decision.