Answered 24 hours a dayBrisbane & Bundaberg
5.0★ · 1,474 Google reviews Make a claim
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Google reviews of Consolidated Insurance Brokers

Consolidated Insurance Brokers holds 1,474 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,107 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 23/09/2026.

257 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 23/09/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Page 29 of 62 - newest reviews are on page 1.

Max HUMPHRIES · 26/06/2024 · Brisbane (New Farm)
Tracey is excellent. Customer service prompt and very helpful.
petrena gunn · 25/06/2024 · Bundaberg
Renay was very helpful providing information to me emailing that information in a timely manner very pleasant to deal with
Graham S · 25/06/2024 · Brisbane (New Farm)
CIB has been very responsive to my professional needs over the last 12 years. I recommend them highly.
Arron Hollis · 22/06/2024 · Bundaberg
Cyndie from the Bundaberg office has been extremely helpful to arrange insurance for the transition from our mobile business to bricks and mortar. Cyndie has made coverage and claims an easy process over the past years.
David Chang · 22/06/2024 · Brisbane (New Farm)
We have a commercial property in QLD and our previous insurance broker (very big reputable broker which we utlised for about 30 years) was declining in their ability to communicate and provide us with good quotes. They were lazy and essentially provided us with an ever increasing quote from the same insurance company every year. We changed to Consolidated Insurance Brokers and Tracey was able to find us a far better deal with Chubb insurance. Communication was great and Tracey provided us with multiple options. Then about a year later, there was a terrible incident involving theft of external plumbing/damage. This was a very difficult claim as multiple plumbers failed to evaluate the full extent of the damage. Despite this, Karen and Tori from Consolidated Insurance Brokers helped us throughout the entire process with amazing patience and resulted in the desired outcome. After the incident, the security system of the property has been enhanced very significantly which you can't get enough of these days in QLD. I would highly recommend Consolidated Insurance Brokers to anyone I know and trust.
Nathan Jordan · 21/06/2024 · Brisbane (New Farm)
Very easy to deal with. Highly recommend
Tamara Walker · 20/06/2024 · Bundaberg
We have just renewed our insurances with Consolidated Insurance Brokers, and Saskia Van Oostveen was fantastic to deal with! We have 3 policies with our business and 2 private policies also. We are always extremely satisfied with their professionalism, knowledge of the industry, as well as the fact they are just nice people to talk with! I highly recommend Consolidated and be sure to ask for Saskia!
Mark Bona · 19/06/2024 · Bundaberg
Walking in off the Street and no prior appointment I spoke with Daniel about Public Liability Insurance. Daniel was more than happy to sit down and chat. We got a great deal. Thanks for your time and great service.
Barry Young · 19/06/2024 · Bundaberg
Amazing service and support from Renay. 1 online enquiry, a return telephone call to understand our needs. Policy sent, paid and CofC in 12 - 14 hours. Cannot argue with this level of works. Thank you
Nexo Controls · 18/06/2024 · Bundaberg
The stars say it all! Always going above and beyond to help Nexo. Thanks @JimKasper
Pina Guerrini · 18/06/2024 · Bundaberg
We put through a building insurance quote request via the Consolidated Insurance Brokers website. Within hours I was contacted by Daniel who was very friendly, helpful and prompt in finding us the best deal for our property. Very pleased with the outcome. Thank you very much Daniel!
uncleblacko · 17/06/2024 · Bundaberg
These guys got us sorted quickly and professionally, with a special shout-out to Renay N who stayed after hours to help us out of a tight spot and has been an absolute pleasure to deal with.
Annette Tarvit · 17/06/2024 · Bundaberg
May Lewong helped us renew our car insurance. She was friendly and efficient, kept us informed of her progress in searching for the best policy and saved us hundreds of dollars. Well done, May and thanks again.
Peter · 17/06/2024 · Brisbane (New Farm)
Very happy with our experiences with Consolidated Insurance Brokers. Special mention goes to Debbie, who has been extremely helpful in every dealing we have had with her so far. Thank you very much Debbie!
The Relief Hairdresser · 17/06/2024 · Brisbane (New Farm)
Tori was amazing. Thank you for being so helpful - highly recommend her for both personal and business insurance.
Aaron Abraham · 15/06/2024 · Brisbane (New Farm)
This company is amazing, I’ve been dealing with Debbie Blanco for almost 3 years and she’s always gone above and beyond for me, always replied back to me promptly and I don’t feel like just a number with them. Professional friendly service, thanks again!
Jenny Lloyd · 14/06/2024 · Bundaberg
My experience with Renay N was a great display of high level customer service! She was very responsive and stayed back on a Friday night to help issue us an urgent certificate of currency for a property purchase. She was very knowledgeable and happy to explain the smaller details and very prompt in her reply. Would definitely use again!
Christine Chalk · 13/06/2024 · Bundaberg
Today I was assisted by the wonderful Renay N, who organised my business insurance in a professional and timely manner. Renay answered any queries I had, and provided exceptional service throughout the whole experience. She is a valued team member! Thanks so much Renay, you are very much appreciated.
Bill Baxter · 13/06/2024 · Bundaberg
Great dealing with Daniel, he is very helpful, knowledgeable and fast . Will use him again with all my insurance needs
Katrina Kerim · 12/06/2024 · Bundaberg
Renay was amazing, very helpful at explaining all the complex insurance to me in everyday terms. Really cares about her clients and definitely knows what she is doing. Great customer service
V Shields · 12/06/2024 · Brisbane (New Farm)
A huge thank you to Alison Farmer at CIB for her very professional service and advice. We needed property cover urgently and Alison ensured we had an easy and stress free experience.
Michelle Cooper · 10/06/2024 · Bundaberg
Daniel was really great to deal with. We got a few quotes from a few different companies and Daniel gave us the best price on insurance out of everyone. He was quick with our quote and processing Will definitely be using Daniel again
Brett Robinson · 08/06/2024 · Brisbane (New Farm)
Debbie is very responsive, and a lovely person to chat to. She understands the insurance environment, and was able to custom my insurance needs effectively. Thank you.
Steven Morrow · 07/06/2024 · Brisbane (New Farm)
We have used Consolidated Insurance Brokers for many years. They are always very helpful, especially Aimee on insurance needs. Highly recommend CIB.

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