Google reviews of Consolidated Insurance Brokers


Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.
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Google review, word for word
Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.
Every review, newest first
Page 30 of 62 - newest reviews are on page 1.
Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
Debbie Blanco has been amazing thought the process helping me understand the insurance cover and answering all the questions I had. Thank you so much again Debbie for your time.
I want to extend my heartfelt thanks to Debbie, for her exceptional assistance during a recent emergency. Her prompt and professional response helped us navigate a challenging situation smoothly. Debbie's expertise and dedication were invaluable, and we are truly grateful for her support. Highly recommend her services!
Daniel Roussounis was amazing in his promptness and advice. Within a day I had 3 new policies and the certificate of currencies that I needed for my estate agent. Now I can move onto other things knowing that I'm covered.
Alison Farmer was incredibly helpful and professional. She went above and beyond to get the best possible cover for my business. I highly recommend her services.
Tracey is excellent. Customer service prompt and very helpful.
Renay was very helpful providing information to me emailing that information in a timely manner very pleasant to deal with
CIB has been very responsive to my professional needs over the last 12 years. I recommend them highly.
Cyndie from the Bundaberg office has been extremely helpful to arrange insurance for the transition from our mobile business to bricks and mortar. Cyndie has made coverage and claims an easy process over the past years.
We have a commercial property in QLD and our previous insurance broker (very big reputable broker which we utlised for about 30 years) was declining in their ability to communicate and provide us with good quotes. They were lazy and essentially provided us with an ever increasing quote from the same insurance company every year. We changed to Consolidated Insurance Brokers and Tracey was able to find us a far better deal with Chubb insurance. Communication was great and Tracey provided us with multiple options. Then about a year later, there was a terrible incident involving theft of external plumbing/damage. This was a very difficult claim as multiple plumbers failed to evaluate the full extent of the damage. Despite this, Karen and Tori from Consolidated Insurance Brokers helped us throughout the entire process with amazing patience and resulted in the desired outcome. After the incident, the security system of the property has been enhanced very significantly which you can't get enough of these days in QLD. I would highly recommend Consolidated Insurance Brokers to anyone I know and trust.
Very easy to deal with. Highly recommend
We have just renewed our insurances with Consolidated Insurance Brokers, and Saskia Van Oostveen was fantastic to deal with! We have 3 policies with our business and 2 private policies also. We are always extremely satisfied with their professionalism, knowledge of the industry, as well as the fact they are just nice people to talk with! I highly recommend Consolidated and be sure to ask for Saskia!
Walking in off the Street and no prior appointment I spoke with Daniel about Public Liability Insurance. Daniel was more than happy to sit down and chat. We got a great deal. Thanks for your time and great service.
Amazing service and support from Renay. 1 online enquiry, a return telephone call to understand our needs. Policy sent, paid and CofC in 12 - 14 hours. Cannot argue with this level of works. Thank you
The stars say it all! Always going above and beyond to help Nexo. Thanks @JimKasper
We put through a building insurance quote request via the Consolidated Insurance Brokers website. Within hours I was contacted by Daniel who was very friendly, helpful and prompt in finding us the best deal for our property. Very pleased with the outcome. Thank you very much Daniel!
These guys got us sorted quickly and professionally, with a special shout-out to Renay N who stayed after hours to help us out of a tight spot and has been an absolute pleasure to deal with.
May Lewong helped us renew our car insurance. She was friendly and efficient, kept us informed of her progress in searching for the best policy and saved us hundreds of dollars. Well done, May and thanks again.
Very happy with our experiences with Consolidated Insurance Brokers. Special mention goes to Debbie, who has been extremely helpful in every dealing we have had with her so far. Thank you very much Debbie!
Tori was amazing. Thank you for being so helpful - highly recommend her for both personal and business insurance.
This company is amazing, I’ve been dealing with Debbie Blanco for almost 3 years and she’s always gone above and beyond for me, always replied back to me promptly and I don’t feel like just a number with them. Professional friendly service, thanks again!
My experience with Renay N was a great display of high level customer service! She was very responsive and stayed back on a Friday night to help issue us an urgent certificate of currency for a property purchase. She was very knowledgeable and happy to explain the smaller details and very prompt in her reply. Would definitely use again!
Today I was assisted by the wonderful Renay N, who organised my business insurance in a professional and timely manner. Renay answered any queries I had, and provided exceptional service throughout the whole experience. She is a valued team member! Thanks so much Renay, you are very much appreciated.
Great dealing with Daniel, he is very helpful, knowledgeable and fast . Will use him again with all my insurance needs
Renay was amazing, very helpful at explaining all the complex insurance to me in everyday terms. Really cares about her clients and definitely knows what she is doing. Great customer service
Reviews by insurance type
Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.
- Business insurance 13 reviews
- Commercial building insurance 47 reviews
- Commercial landlord insurance 10 reviews
- Commercial property insurance 10 reviews
- Commercial strata insurance 6 reviews
- Professional indemnity insurance 8 reviews
- Public liability insurance 26 reviews
- Residential landlord insurance 6 reviews
Reviews by broker
The same reviews again, grouped by the broker the reviewer named.
- Aimee Spencer 93 reviews
- Clayton Rowlings 42 reviews
- Cyndie Vockler 47 reviews
- Daniel Roussounis 82 reviews
- Debbie Blanco 269 reviews
- Deja Coffey 15 reviews
- Dylan Buckley 7 reviews
- Gina De Bonis 23 reviews
- James Kirk 9 reviews
- Jeff Forbes 14 reviews
- Karen Barton 35 reviews
- Mark McGuire 36 reviews
- Reena Karayil 9 reviews
- Saskia Van Oostveen 27 reviews
- Sheryll Todd 33 reviews
- Tori Gordon 41 reviews
- Tracey Friedland 66 reviews
- William Paull 6 reviews
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