Answered 24 hours a dayBrisbane & Bundaberg
Tap to call 07 3292 1111, answered 24 hours a day

Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

Want your insurance looked after like this?

Google review, word for word

Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
No obligation

Get a broker on it today

What do you need?

Every review, newest first

Page 34 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

These guys have been fabulous and their experience and knowledge is evident. What's better is that you can speak directly to the team without having to spend your first 10mins navigating automated voice options. I love being able to pick up the phone and instantly speak to a real person. In particular, Lyn Schumann has a warm, personable quality - delivering good old fashioned time, attention and professional service, coupled with a friendly chat and free advice on the side. After working to understand our needs, she assisted in quickly obtaining new insurance on par with our existing cover and saved us an exceptional amount of money. The extra bonus of using a broker like these guys is that they use their expertise to make claims on your behalf, reducing the stress of an ordeal. Based on our experience, Consolidated Insurance Brokers are definitely the way to go.

Suzy Said So · · Brisbane (New Farm)

I made contact with Renay at Consolidated Insurance Brokers - Bundaberg to find me alternative landlord insurance for our rental property at Innes Park. Renay was able to promptly come up with a list of potential insurers and quotes. Although none were lower than my existing policy, the work that Renay did to provide comparisons was highly appreciated. Thanks thanks, Justin

Justin Walsh · · Bundaberg

We had a loss of frozen and chilled food in the fridge/freezer as a result of the Christmas storms on the Gold Coast. I contacted the office and Karen Barton contacted me back even though the office was closed and she was on holidays. She assisted with the claim for us and continued when there was further substantiating evidence required. Without her assistance our claim experience would have been very different to the successful outcome we achieved and a full payout would not have been achieved without much pain and I convince to us. She took all the worry away and ensured we were supported rom the start to the successful outcome and payment of the claim. We highly recommend Consolidated as insurance brokers and especially Karen if you have the unfortunate requirement to make a claim. You will be very happy with your decision just like we are.

Steve Wright · · Brisbane (New Farm)Team: Karen Barton

Excellent customer service and very responsive, special thanks to Renay and Jim for saving the day when help was needed at short notice

Vanessa Barratt · · Bundaberg

Debbie Blanco from Consolidated Insurance Brokers was a delight to deal with. She was knowledgeable, not pushy, and was really helpful. I was impressed that she gave me her own personal phone number to contact her out of hours should I have any problems or need to claim. Thanks Debbie for all of your help. Regards Brian

Brian Bell · · Brisbane (New Farm)Broker: Debbie Blanco

Excellent service, communication and prompt response from Debbie Blanco. Cannot thank her enough for her time and service with our insurance for the Goulburn property. A+++

Marika O · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie offered fantastic service.

Peter Bremner · · Brisbane (New Farm)Broker: Debbie Blanco

Aimee Spencer was fantastic with her support for me when arranging insurance for my boat. We were pushing to get it done in a short time frame leading into Christmas break. Great service, great communication and commitment.

Jon Dearness · · Brisbane (New Farm)Broker: Aimee Spencer

After dealing with Alison Farmer at Consolidated Insurance Brokers, I came away very happy. Alison gave me excellent service, super quick, really efficient and helpful with the added bonus of good cover at a great price. I would highly recommend Alison Farmer at CIB for all your insurance requirements.

John Atkins · · Brisbane (New Farm)

Very highly recommended, special thanks to Debbie Blanco who went above and beyond to help me get the best deal.

Mariam Elsabawy · · Brisbane (New Farm)Broker: Debbie Blanco

Highly recommended the service we got from Mark Mcguire was exceptional.

Mark Waddell · · Brisbane (New Farm)Broker: Mark McGuire

I recently contacted Aimee regarding some insurance requirements. I found the entire experience first class . I would have no hesitation in recommending Aimee and the team at CIB for your insurance requirements.

Marsden Chemsave · · Brisbane (New Farm)Broker: Aimee Spencer

Mark was fantastic at arranging strata insurance for us. He was fast and provided us with the comprehensive information we needed to make an informed decision.

sian cassidy · · Brisbane (New Farm)Broker: Mark McGuire

Can’t rate Debbie Blanco from consolidated insurance brokers enough. Has been nothing but helpful throughout our last couple of years in business. Providing completely hassle free and fast service in achieving results best suited to us

Thomas Allwright · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie, The Best and so easy person i had ever deal with..Really recommend her for all commercial insurances.

Aditya Tuli · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey Friedland was soooo helpful and kind. Really have a lot of trust in her !

Olivia Heath · · Brisbane (New Farm)Broker: Tracey Friedland

Renay N, Very helpful and determined to get the job done.

Fabiano Silva · · Bundaberg

This whole experience was so quick and easy! It was my first time requiring insurance for a commercial space and Alison knew exactly what I was after and provided quotes within 24 hours of my initial query.

Kate Allan · · Brisbane (New Farm)

Exceptional Service and Unparalleled Ease with Saskia, Your Trusted Insurance Broker I recently had the pleasure of working with Saskia, and I cannot emphasize enough how incredibly seamless and beneficial the entire experience was. As someone who values efficiency, professionalism, and a stress-free process, Saskia exceeded all expectations as our insurance broker. From the outset, Saskia demonstrated an unparalleled commitment to understanding our unique needs. Her depth of knowledge and expertise in the insurance industry were immediately apparent, making it clear that we were in capable hands. Saskia not only possesses an extensive understanding of the complexities of insurance, but she also has an innate ability to communicate these intricacies in a clear and accessible manner. Her ability to simplify the intricacies of insurance made the experience not only manageable but surprisingly enjoyable. One of the standout features of working with Saskia was her accessibility and responsiveness. Communication flowed effortlessly, and she was consistently available to address any questions or concerns promptly. This level of commitment to client satisfaction reinforced our confidence in her abilities and solidified the trust we placed in her as our insurance broker. In summary, Saskia is more than an insurance broker; she is a strategic partner who goes above and beyond to ensure her clients receive top-notch service. If you're seeking an insurance broker who combines expertise with a remarkable ability to make the process easy and beneficial, Saskia is the professional you've been looking for. Our experience with her has been nothing short of exceptional, and we wholeheartedly recommend Saskia for all your insurance needs.

Ben Neilson · · BundabergBroker: Saskia Van Oostveen

Alison was a delight to deal with. Her persistence paid off and she was able to find cover for what was proving to be a hard place to insure.

Clinton Sippel · · Brisbane (New Farm)

From the moment I called the number for Consolidated Insurance Brokers I was impressed. The human voice that answered the phone, the knowledge - the efficiency - and finally the price. Thank you Tracey Friedland. Amazing.

Hetty Johnston AM GAICD · · Brisbane (New Farm)Broker: Tracey Friedland

Renay N was very professional during our business dealing all by phone and emails. Wish all dealing with insurances brokers would be like dealing with Renay N, we might share same surname but never meet Renay

Jan Nielsen · · Bundaberg

I cannot fault the service that has been provided to me by Consolidated. They have been managing my policies for a number of years now and they make it all so easy. Daniel and the team are fantastic and always go above and beyond to get me the best product for my dollar.

Meg · · BundabergBroker: Daniel Roussounis

Debbie Blanco at Consolidated Insurance Brokers, took all the stress out of getting insurance coverage for my Commercial Property, and more importantly Debbie was good for a laugh, nevertheless Debbie knew exactly what she was talking about to get the coverage I needed. Nice work Debbie thank you so much. Daniel.

Daniel William McCleery · · Brisbane (New Farm)Broker: Debbie Blanco

Reviews by insurance type

Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.

Reviews by broker

The same reviews again, grouped by the broker the reviewer named.

Want service worth reviewing?

Talk to a broker who will actually look at your cover.