Jim was able to negotiate a much lower premium than my previous insurer (with better cover). His advice and communication was clear and straightforward. Highly recommend his service.
Google reviews of Consolidated Insurance Brokers
Consolidated Insurance Brokers holds 1,465 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,098 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 29/08/2026.
253 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 30/08/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
Page 34 of 62 - newest reviews are on page 1.
Great Service, Very friendly Staff especially Daniel. Daniel compare and recommend me a good insurance quote. Highly recommend service.
I cannot recommend CIB and Daniel Roussounis highly enough (if there was a sixth star I would have clicked it). I called Daniel at 4.50 pm needing a fast CoC for a building we were trying to settle on in 24 hours. Daniel was professional and calm under pressure. He had 9 quotes in under an hour and even took the time to split the cover across more than one insurer to ensure I got the best price for each type of cover I required. Daniel made the process fast, transparent and very efficient. There is no doubt about where I will be taking all of my commercial insurance from now on. Thank you Daniel and CIB.
Aimee Spencer was extremely helpful with our enquiries and amended our policy quickly and efficiently, would definitely recommend.
From first contact to signing off on an insurance policy Lyn Schumann was approachable, helpful, and efficient with great communication skills. Our request for insurance had some unique challenges yet Lyn found a way which we really valued. We highly recommend her and the service she offers. Vern & Trish
We have dealt with Tracey on several occasions, and each and every time she has been such a pleasure to deal with. Always helpful, positive and everything provided in a timely manner. She follows up where needed and usefull without ever being pushy.
Karen Barton provided speedy and professional service
Very happy with the service provided by Lyn Schumann at Consolidated Insurance Brokers. Lyn was very helpful and provided a great service. Russell
I cannot fault the service received from Jim C at Consolidated Insurance Brokers. Jim is a consumate professional and handled my complex insurance matter with attention to detail and a successful outcome for insurance. Thank you Jim for going the extra mile. I can highly recommend Jim and Consolidated Insurance for your Brokerage needs.
I communicated with Mark on a OC insurance issue which he was able to give me advice and direction on what action I should take.
Jim K was an absolute pleasure to deal with. He is knowledgeable, thorough, personable, professional and very detailed in his approach. I highly recommend him.
I was looking for a unique insurance. Daniel was extremely helpful and provided excellent advice and information. He was able to accommodate my needs. Many thanks
Daniel did all the hard work for me and found the best deal. His knowledge is so beneficial and greatly appreciated for this small business owner. Would highly recommend.
I have been dealing with Debbie Blanco in Consolidated Insurance Brokers. She has always been very helpful with any query or questions. I would highly recommend her for excellent customer service, product & service knowledge, prompt in responding, great in communication, and always comes up with competitive insurance deals / prices.
Tracey was very helpful, friendly and prompt!
Debbie was fantastic, helped us out very quickly. Thankyou
Absolutely so impressed with Broker Daniel Roussounis. We swapped to Daniel after our previous broker service had not acted on our requests for our insurance renewal for 26 days or bothered to acknowledge our calls or emails. Daniel completed our policy renewal needs in 4 days kept us updated all the way through and got us a great policy. Highly recommend Daniel took all the stress and worry out of our very complex home business needs. 5 stars +. Will be using and recommending Daniel for all, our insurance needs going forward.
Reney was absolutely amazing helping me out with cyber insurance in under 24 hours when my professional broker let me down horribly. I have been using Consolidated Insurance for so many years for my personal insurance, so I thought I would give them a go for this very important insurance and they came through for me with flying colours. I can not thank them enough for their speed, understanding and taking the time to speak to me to actually see what my needs were.
Our business insurance has been handled by Consolidated Insurance Brokers for many years now. This year Aimee Spencer made our yearly renewal very easy with her guidance in our understanding of exactly what was covered and included with each Company's different Quotes. Appreciated .... thank you!
Following an 825% inrease on my recent Home and Contents Insurance Renewal with a well known Insurance Company I was advised by the Insurance Council Australia to contact Consolidated Insurance Brokers in Bundaberg. From my first contact with Renay through to the finalisation of my quote I was very impressed with her abilty to understand my Insurance needs and tailor a very competitive and comprehensive Home and Contents Insurance Policy from a range of options. This was very clearly and professionally explained, and substantially cheaper than any of the Major Insurance Companies I had researched myself. I would recommend anyone considering a new or replacement Insurance policy to contact Renay for a genuine, stress free and comprehensive insurance experience.
Star rating only - no written review.
Great communication and service
This insurance Broker was the only group that was able to help me find insurance for our home. I was personally attended to by Renay, who worked hard to find something suitable for me. Her phone manner was exceptional in conveying our hopes onto emails. Thank you Renay.
Great experience, Aimee covered every angle.
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