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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 35 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Fantastic and prompt service by both Daniel Roussounis and Saskia. Couldn t do enough to help with both business insurance and commercial property insurance. Would highly recommend them for both service and competitive pricing.

anne eldridge · · BundabergBroker: Daniel Roussounis and Saskia Van Oostveen

Alison greatly helped us out with a fantastic quote that suited our needs. Thank you!

Lauren Corvino · · Brisbane (New Farm)

Working with Debbie from Consolidated Insurance Brokers has been an absolute pleasure. Debbie went above and beyond within the tightest of timeframes to make sure that we had the most comprehensive and cost-effective insurance solution for our business. We cannot recommend Debbie highly enough - thank you Debbie, you are an absolute legend!

James Thompson · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie Blanco stands out as an exceptionally professional insurance broker. From the outset, she demonstrated a thorough and meticulous approach in sourcing our insurance. Her commitment to keeping us informed every step of the way was particularly noteworthy, ensuring that we were never left in the dark about any developments. One of Debbie's most commendable qualities is her ability to tailor insurance coverage to our specific needs. She diligently sought not only the right cover for our business but also ensured it was the most cost-effective option available. This dual focus on appropriateness and affordability sets her apart from other brokers. Furthermore, Debbie's expertise really shone through in her handling of our complex business needs. She skillfully navigated through the intricate details, asking pertinent questions to clarify any uncertainties with the underwriters. Her approach was far from superficial; it was evident that she wasn't just ticking boxes but genuinely striving to understand and meet our unique requirements. In comparison to other brokers we have used in the past, Debbie is in a league of her own. Her blend of professionalism, thoroughness, and personalized service is remarkable. We highly recommend her services to anyone seeking a reliable and adept insurance broker.

Ava Lai · · Brisbane (New Farm)Broker: Debbie Blanco

Star rating only - no written review.

Tracy Walton · · Brisbane (New Farm)

Alison Farmer was a pleasure to deal with. She was very friendly and helpful. I will definitely be bringing my other businesses over to her to look after.

Vanessa Harris · · Brisbane (New Farm)

thank you to the Team especially Gina, in our busy little family business its great to get knowledge and help like hers.

gareth robinson · · Brisbane (New Farm)Broker: Gina De Bonis

Renay was very responsive and helpful, with a delightful manner

Noelene Swanson · · Bundaberg

Debbie and Reena very professional and superb service, highly recommend.

S B · · Brisbane (New Farm)Broker: Debbie Blanco and Reena Karayil

Aimee Spencer has been helpful above and beyond expectations. Her patient and responsive attention to my multiple requests has meant that my business insurance renewal has been processed easily and efficiently. Natalie Smith

Natalie Smith · · Brisbane (New Farm)Broker: Aimee Spencer

We could not be happier with the quick and efficient work from Debbie who organised our business insurance. Very trustworthy and we would highly recommend her.

Richard Johnstone · · Brisbane (New Farm)Broker: Debbie Blanco

Was a wonderful experience! Tracey is absolutely AMAZING, I wish for every customer service operator to be as amazing as she is. 100/10!!

Jordan - Loaf Cafe · · Brisbane (New Farm)

Jim was able to negotiate a much lower premium than my previous insurer (with better cover). His advice and communication was clear and straightforward. Highly recommend his service.

Jen Gower · · Brisbane (New Farm)

Great Service, Very friendly Staff especially Daniel. Daniel compare and recommend me a good insurance quote. Highly recommend service.

Thanakorn (BOOM) · · BundabergBroker: Daniel Roussounis

I cannot recommend CIB and Daniel Roussounis highly enough (if there was a sixth star I would have clicked it). I called Daniel at 4.50 pm needing a fast CoC for a building we were trying to settle on in 24 hours. Daniel was professional and calm under pressure. He had 9 quotes in under an hour and even took the time to split the cover across more than one insurer to ensure I got the best price for each type of cover I required. Daniel made the process fast, transparent and very efficient. There is no doubt about where I will be taking all of my commercial insurance from now on. Thank you Daniel and CIB.

Mark McKenzie · · BundabergBroker: Daniel Roussounis

Karen, was exceptional, prompt, professional and communicated very well through the whole process. Highly recommend her :-)) Second time have now used Karen :-)))

Kam Wilkinson · · Brisbane (New Farm)Team: Karen Barton

Aimee Spencer was extremely helpful with our enquiries and amended our policy quickly and efficiently, would definitely recommend.

Calliope Ainsworth · · Brisbane (New Farm)Broker: Aimee Spencer

From first contact to signing off on an insurance policy Lyn Schumann was approachable, helpful, and efficient with great communication skills. Our request for insurance had some unique challenges yet Lyn found a way which we really valued. We highly recommend her and the service she offers. Vern & Trish

Vt · · Bundaberg

We have dealt with Tracey on several occasions, and each and every time she has been such a pleasure to deal with. Always helpful, positive and everything provided in a timely manner. She follows up where needed and usefull without ever being pushy.

Roelie Schrijnders · · Brisbane (New Farm)

Karen Barton provided speedy and professional service

Rob Kerslake · · Brisbane (New Farm)Team: Karen Barton

Very happy with the service provided by Lyn Schumann at Consolidated Insurance Brokers. Lyn was very helpful and provided a great service. Russell

Russell Martoo · · Bundaberg

I cannot fault the service received from Jim C at Consolidated Insurance Brokers. Jim is a consumate professional and handled my complex insurance matter with attention to detail and a successful outcome for insurance. Thank you Jim for going the extra mile. I can highly recommend Jim and Consolidated Insurance for your Brokerage needs.

Elizabeth Butterfield · · Bundaberg

I communicated with Mark on a OC insurance issue which he was able to give me advice and direction on what action I should take.

Paul Gibney · · Brisbane (New Farm)Broker: Mark McGuire

Jim K was an absolute pleasure to deal with. He is knowledgeable, thorough, personable, professional and very detailed in his approach. I highly recommend him.

Miriam Fuhrmann · · Bundaberg

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