Google reviews of Consolidated Insurance Brokers


Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.
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Google review, word for word
Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.
Every review, newest first
Page 36 of 62 - newest reviews are on page 1.
Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
I was looking for a unique insurance. Daniel was extremely helpful and provided excellent advice and information. He was able to accommodate my needs. Many thanks
Daniel did all the hard work for me and found the best deal. His knowledge is so beneficial and greatly appreciated for this small business owner. Would highly recommend.
I have been dealing with Debbie Blanco in Consolidated Insurance Brokers. She has always been very helpful with any query or questions. I would highly recommend her for excellent customer service, product & service knowledge, prompt in responding, great in communication, and always comes up with competitive insurance deals / prices.
Debbie was fantastic, helped us out very quickly. Thankyou
Absolutely so impressed with Broker Daniel Roussounis. We swapped to Daniel after our previous broker service had not acted on our requests for our insurance renewal for 26 days or bothered to acknowledge our calls or emails. Daniel completed our policy renewal needs in 4 days kept us updated all the way through and got us a great policy. Highly recommend Daniel took all the stress and worry out of our very complex home business needs. 5 stars +. Will be using and recommending Daniel for all, our insurance needs going forward.
This is the third year CIB will be handling our business insurance needs as their service has been simply outstanding. Tracey E has continued to manage our portfolio and she is just fantastic do deal with. She takes personal service and professionalism to another level and I am grateful to have her taking care of our insurance requirements. Tracey is the epitome of why brokers are so valuable, they do the time consuming back and forth with insurers negotiating competitive prices, terms, inclusions and then the nitty gritty of claims. SO worth having a great broker! Very confident with Tracey at CIB and very comfortable our portfolio is in great hands.Thank you for your excellent service!
Reney was absolutely amazing helping me out with cyber insurance in under 24 hours when my professional broker let me down horribly. I have been using Consolidated Insurance for so many years for my personal insurance, so I thought I would give them a go for this very important insurance and they came through for me with flying colours. I can not thank them enough for their speed, understanding and taking the time to speak to me to actually see what my needs were.
Our business insurance has been handled by Consolidated Insurance Brokers for many years now. This year Aimee Spencer made our yearly renewal very easy with her guidance in our understanding of exactly what was covered and included with each Company's different Quotes. Appreciated .... thank you!
Following an 825% inrease on my recent Home and Contents Insurance Renewal with a well known Insurance Company I was advised by the Insurance Council Australia to contact Consolidated Insurance Brokers in Bundaberg. From my first contact with Renay through to the finalisation of my quote I was very impressed with her abilty to understand my Insurance needs and tailor a very competitive and comprehensive Home and Contents Insurance Policy from a range of options. This was very clearly and professionally explained, and substantially cheaper than any of the Major Insurance Companies I had researched myself. I would recommend anyone considering a new or replacement Insurance policy to contact Renay for a genuine, stress free and comprehensive insurance experience.
Star rating only - no written review.
Great communication and service
Aimee Spencer has gone above and beyond in helping maintain relevant insurance solutions for the complex needs of our business. CIB staff are always helpful and very knowledgeable, Aimee in particular always responds extremely fast!
This insurance Broker was the only group that was able to help me find insurance for our home. I was personally attended to by Renay, who worked hard to find something suitable for me. Her phone manner was exceptional in conveying our hopes onto emails. Thank you Renay.
Great experience, Aimee covered every angle.
Alison was fabulous to deal with, very knowledgeable & patient. Good savings & a smile for everything I needed!
Daniel was excellent, efficient and understanding of our goals. No need to go anywhere else ;)
Star rating only - no written review.
I contacted CIB to investigate landlord and home and contents insurance. I needed a quick solution and once I spoke to Lyn my concerns vanished. She was friendly, professional, and knowledgeable. I was very happy with the suggested quotes so in a very quick turn around my insurance problems were solve. I would recommend CIB and Lyn to any one.
Really easy to work with, especially Debbie was really helpful and caring. Definitely recommend their business.
Awesome services. Always going above n beyond to help out. Highly recommended.
Great thanks to Daniel who helped me successfully buy my commercial property insurance. I asked several insurance companies and insurance brokers, Daniel is that one who gave me best impression. He is very professional and patient, worth trust.
Lyn was great and so easy to deal with. She listened to the requirements and sort quotes based on those requirements. The outcome was a much better policy than I previously had and saved us money to boot. I highly recommend this agency for all your insurance needs.
Renay is absolutely brilliant.. thank you for going that extra step to make my experience with CIB seamless.
CIB are the real deal. Lynn was super responsive to my info request. Very thorough & detailed in understanding my coverage needs. Prompt & knowledgeable on their products. Provided us with multiple options that saved us thousands per year. I would strongly recommend these guys.
Reviews by insurance type
Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.
- Business insurance 13 reviews
- Commercial building insurance 47 reviews
- Commercial landlord insurance 10 reviews
- Commercial property insurance 10 reviews
- Commercial strata insurance 6 reviews
- Professional indemnity insurance 8 reviews
- Public liability insurance 26 reviews
- Residential landlord insurance 6 reviews
Reviews by broker
The same reviews again, grouped by the broker the reviewer named.
- Aimee Spencer 93 reviews
- Clayton Rowlings 42 reviews
- Cyndie Vockler 47 reviews
- Daniel Roussounis 82 reviews
- Debbie Blanco 269 reviews
- Deja Coffey 15 reviews
- Dylan Buckley 7 reviews
- Gina De Bonis 23 reviews
- James Kirk 9 reviews
- Jeff Forbes 14 reviews
- Karen Barton 35 reviews
- Mark McGuire 36 reviews
- Reena Karayil 9 reviews
- Saskia Van Oostveen 27 reviews
- Sheryll Todd 33 reviews
- Tori Gordon 41 reviews
- Tracey Friedland 66 reviews
- William Paull 6 reviews
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