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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 38 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

We got great advice from CIB, they helped us get a great deal for our commercial vehicle insurance. Renay was very quick and efficient and was very helpful

Lucy Bliss · · Bundaberg

Could not recommend Tracey at Consolidated Insurance enough. 5 stars doesn’t do her Justice. She was professional and very conscientious. She found me a great deal on insurance, and was very knowledgeable. I would strongly recommend her if you are looking for service that is above and beyond with results better than you had hoped for.

luke Conway-Cox · · Brisbane (New Farm)

Due to a significant increase on my current insurance, I have needed to shop around for a more competitive price. Debbie and Reena have provided a great service. They have worked hard to ensure the best price without compromising on required insurance cover. Their service has been outstanding.

Sue Ferry · · Brisbane (New Farm)Broker: Debbie Blanco and Reena Karayil

Absolute pleasure to deal with , Tracey E went above and beyond what i expected . Highly recommend

Mick Parker · · Brisbane (New Farm)

Tracey was so wonderful to deal with, friendly, knowledgeable and attentive. She was patient and explained things properly. Highly recommend

Rhiannon Dales · · Brisbane (New Farm)

Our experience was great. Easy to get out individual requirements all together in one policy without the hassle of ringing around and finding the best Deal, Tracy E did all the hard work for us….Thankyou !!!!

Trent Bellette · · Brisbane (New Farm)

I cannot speak highly enough about Consolidated Insurance Brokers. We have a long history with Consolidated Insurance Brokers, and the entire team is a pleasure to work with. In particular, Clayton Rowlings goes above and beyond to help us. He clearly explains policy terms and is very comprehensive. Clayton responds quickly to phone calls and emails. He provides excellent guidance as our company grows. And he works very hard to find us the best deals on our insurance coverage. Thanks so much Clayton!!

Megan Gunsser · · Brisbane (New Farm)Broker: Clayton Rowlings

I’ve been dealing with Consolidated Insurance Brokers for my small business for over 8 years & Cyndie Vockler in particular has been wonderful to deal with. I always deal with her directly so she understands my needs (it’s not just a random each time). Always gets me the best deals for my business. She goes above and beyond. Very personalised. Would highly recommend!

Tiffany Loibl · · BundabergBroker: Cyndie Vockler

Excellent Service. Very knowledgeable staff , friendly , efficient and effective!! Thank you Mark for helping me with my issue, and for making the experience friendly and enjoyable!!

John Harmse · · Brisbane (New Farm)Broker: Mark McGuire

I recently had to arrange various kinds of business insurance policies, with no idea what I was doing I contacted CIB, and I am very glad I did. CIB provided prompt, helpful and friendly advice. Getting us quotes on the insurance cover our business needed, recommending an insurer, and setting up payment of premiums for us. The broker I spoke to, Debbie Blanco, was very diligent and wonderful to work with, even taking time to work through some details after office hours. I have absolutely nothing negative to say about the experience at all. Great service.

Draco Houston · · Brisbane (New Farm)Broker: Debbie Blanco

While we have only been dealing with Consolidated for about 6 months, Cyndie has been above and beyond what we could expect from a broker, She was only handling one business of ours, We have now moved all of insurances needs to her. If we have any questions or arent sure about something we can email or call and she responds nice and quick. Couldn't ask for anyone better to take care of us.

Joshua Hendricks · · BundabergBroker: Cyndie Vockler

Star rating only - no written review.

Steven Maher · · Brisbane (New Farm)

When the existing home and contents insurance policy I held directly with one of the big 4 banks doubled in price I contacted Consolidated Insurance Brokers to find me a better deal. Having Lyn Schumann at CIB do all the legwork provided me visibility of the marketplace, found me a better price, and provided me with confidence that the suggested policy was right for my circumstances. In addition, if I ever need to claim, I now have a broker advocating on my behalf providing me confidence that any potential claim will be honoured. It was so easy working with CIB and Lyn with the deal being done with 2 phone calls and some email correspondence. So much easier than seeking insurance by myself.

Iain Roberts · · Bundaberg

I am thankful I got such wonderful assistance from Tracey E for our Business Insurance requirements. She helped to sort out some very complicating issues in the Painting company where I work and I can highly recommend her for your insurances.

Janine Lewis · · Brisbane (New Farm)

Cyndie from CIB have been great to work with. She has always been friendly and helpful. Highly recommend!

ELITE GARAGE · · BundabergBroker: Cyndie Vockler

Karen is always amazing to deal with. She is diligent, efficient and knowledgeable. Our recent claim was processed promptly and we are extremely happy with the great support provided by Karen.

Eric Wong · · Brisbane (New Farm)Team: Karen Barton

Cyndie always goes above and beyond to find the right type of Insurance to make sure we are sorted in every way possible. She is super easy to deal with during what could be a very confusing time and makes the process so stress free. Cyndie you are a rockstar !

renee hollis · · BundabergBroker: Cyndie Vockler

We highly recommend Debbie for your insurance needs! This was a bit of a bamboozling area for us, and Debbie was able to clarity our requirements and find the coverage we needed. She sourced quotes from 10 providers and was transparent about fees. We had shifting timelines and Debbie was super accommodating and flexible, and when we were ready to go she was able to sort out the coverage on the same day.

Earthed Consulting · · Brisbane (New Farm)Broker: Debbie Blanco

We have just been through an incredibly difficult claim with our insurer, and Karen was an ENORMOUS help. She spent hours and hours helping us and following up the insurer. She even worked on her day off! In the end, our claim has been approved and our temporary accommodation is sorted. Without Karen, we would have been in BIG trouble.

Simon Carrodus · · Brisbane (New Farm)Team: Karen Barton

Based on my recent experience I would have no hesitation in referring Debbie and Mark to my friends and associates. I received prompt, professional advice and a very competitive insurance strategy, they personalised my business cover to provide piece of mind which included a complete breakdown of my policies resulting in a reduction of my current cover.

Michael OHara · · Brisbane (New Farm)Broker: Debbie Blanco and Mark McGuire

Daniel Roussounis did my insurance package. Delighted with the result. Listened to my requirements, offered sound advice. Excellent service at a good price

Anthony Gorlick · · BundabergBroker: Daniel Roussounis

Easy and fast - knew what they were doing stress free process !

Adam Denyer · · Brisbane (New Farm)

Lyn Schumann persisted for weeks to find a policy to suit my requirements and at an affordable price. Thank you Lyn.

Ruth Grimshaw · · Bundaberg

Renay arranged insurance on an LV at short notice. Renay was prompt and courteous, a pleasure to do business with

Matt Healy · · Bundaberg

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