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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Outstanding service from Debbie Blanco with a quick turn around in order to get the outcome we needed

Nathan smith · · Brisbane (New Farm)Broker: Debbie Blanco

Lyn Schumann found us the best deal! She is super efficient & very good at her job. She’s made this whole process stress free & as easy as possible for us. She’s extremely friendly & an absolute angel to deal with. I would highly recommend Lyn to anyone looking for insurance

Stevie Eversham · · Bundaberg

I reached out to Mark in a time of need and he was full of knowledge and provided the information we needed. He did this out of the goodness of his heart to help without even being able to get the business. I really appreciate your assistance Mark and we will be back next year to actually do business on the renewal of our policy. Cheers again Chris & Co

Chris Wilson · · Brisbane (New Farm)Broker: Mark McGuire

Very professional and great to deal with!

Kerrie Smith · · Brisbane (New Farm)

Quality professional service

Chopper · · Brisbane (New Farm)

I would highly recommend using CIB for all your insurance premiums. Aimee Spencer was brilliant is getting me exactly what insurance policies I wanted at a great price. Perfect!

A S · · Brisbane (New Farm)Broker: Aimee Spencer

A big thanks to Lyn Schumann - so helpful in sorting insurance for home and Airbnb when everyone else put us in the too hard basket!

Rosemary Williams · · Bundaberg

My search for body corporate insurance quotes took me to CIB and Mark Mcquire. Mark was extremely generous with his time and was able to provide me with a quote the same day. He helped me better understand the complexities around body corporate insurance and his turnaround times to my calls and emails have been outstanding. I find Mark's openness and enthusiasm refreshing and look forward to working with him in the future

Tanya Newton · · Brisbane (New Farm)Broker: Mark McGuire

Clint was great, he guided me through the process of getting an insurance that i have never needed before. he is a good communicator and also took time to chat, not just supply insurance. I will definitely call him in the future for any other insurance needs

Ian Martin · · Brisbane (New Farm)

Tracey is the best

Chrissy Lane · · Brisbane (New Farm)

I dealt with Clayton Rowlings, He was professional, friendly and a breeze to deal with. I would highly recommend 👍🏾

Kaleb · · Brisbane (New Farm)Broker: Clayton Rowlings

Thanks Karen Barton, you have gone above and beyond for me. It is reassuring to know that I can call you anytime if I have questions or concerns about my claims or policies. You are always prompt in getting back to me and have so much knowledge.

Brenda T · · Brisbane (New Farm)Team: Karen Barton

Tracey E has been helpful and effective in providing relevant information with enthusiastic approach. A job well done.

Agape Church · · Brisbane (New Farm)

Very professional. Very good at educating us on the correct type of cover. We've been using CIB for 6 years now and we are happy to keep using them .

Kyle Jefcoate · · Brisbane (New Farm)

When all the major companies refused to insure my forklift, Tracey found and got me insurance sorted within minutes. Great service, will use again often.

Breanna Nayla · · Brisbane (New Farm)

Thanks for the flawless service CIB. Debbie was a pleasure to deal with and accommodated multiple changes to supply the exact cover we needed. Thanks again Debbie.

3D Miniature Engineering · · Brisbane (New Farm)Broker: Debbie Blanco

Lyn found us great insurance coverage more than a 5th less than other quotes received. Highly recommend.

Tim Ev · · Bundaberg

We received great service from Renay. She was able to find a policy that suited our complex needs. Using a broker made the process of getting the correct insurance so much easier, and removed the stress from the process. I would recommend using Renay at Consolidated Insurance Brokers.

John Macdonald · · Bundaberg

The whole process was very supportive where some of the specialists fail to provide response and any suitable cover, Debbie got it moving right from the start and got me the most economical and suitable cover in shortest possible time. Appreciate her efforts and recommend all entrepreneurs to seek helpful advise from Consolidated Insurance Brokers.

dinesh salaria · · Brisbane (New Farm)Broker: Debbie Blanco

I had the pleasure of working with Tracey, an outstanding insurance broker, who went above and beyond to assist me in finding the perfect policy for my commercial property. From start to finish, Tracey's professionalism, knowledge, and dedication were truly remarkable, earning her a well-deserved five-star rating. Thank you, Tracey, for your exceptional service and commitment to my insurance needs. You have earned my utmost trust and respect, and I look forward to working with you for all my future insurance requirements. Five stars without hesitation!

Dani · · Brisbane (New Farm)

I have dealt with Debbie over a few years now. When I start new ventures or review existing arrangements I always check in with Debbie for her thoughts on cover and a comparison quote, if required. I trust Debbie to look after the best interests of the company and she doesn't let me down. My left field requests and changes are met with a positive and proactive attitude and a very quick resolution. I love dealing with Debbie and you likely will too.

Aaron H · · Brisbane (New Farm)Broker: Debbie Blanco

I recently dealt with Karen Barton from Consolidated Insurance Brokers on a couple of claims and found her service to be excellent. She was extremely helpful and prompt in assisting with both claims and made the process very simple and stress free. I would certainly use Consolidated again in the future and recommend their services.

Jeremy Marsden · · Brisbane (New Farm)Team: Karen Barton

I enquired with Cyndie to do a vehicle insurance comparison for me , so that we could compare our current vehicle policies. Cyndie was extremely helpful and responsive to all my emails. She even did a follow up to see if there were any other insurances we required assistance with. I would highly recommend Cyndie and her team :)

Emily Findlay · · BundabergBroker: Cyndie Vockler

Renay N has been a great source of information and professionalism. I have just had her complete my insurance for an investment property. I would strongly recommend her service. Thanks, Michael Webber

michael webber · · Bundaberg

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