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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Very prompt and helpful 👍

Mick Keirnan · · Bundaberg

Renay made the process of acquiring Home and contents insurance for our new home very easy and convenient as well as finding us an extremely competitive premium. We will definitely be using Consolidated Insurance Brokers for our future insurance needs.

Will Coleman · · Bundaberg

Star rating only - no written review.

Ned Bassil · · Brisbane (New Farm)

We had to get a whole new roof as ours was damaged from hail and Thanks to the team at CIB everything went smoothlyAlso a special thank you to Karen Barton and her expertise there was never a problem and all my questions were answered in a courtesy and prompt manner Thanks again CIB

David Ferguson · · Brisbane (New Farm)Team: Karen Barton

Deb worked closely with us to arrange new policies across our personal assets. Her detailed knowledge of policy offerings was invaluable and enabled us to choose the best policies from both a features and price perspective. Rachel

Rachel O'Neill · · Brisbane (New Farm)

Tracey E was amazing , she was such a pleasure to speak to and very professional. Tracey understood our needs and answered to her best of her ability any requests. Tracey provided me with my insurance needs that my previous brokers of 20 years couldn’t do . I wouldn’t hesitate to recommend Tracey to anyone . Thanks so much Nicholas

Nicholas Petrone · · Brisbane (New Farm)

Amazing customer service from the ladies Cyndie, Renee & saskia. Never fail to find the best insurance policies!

Madison Vockler · · BundabergBroker: Saskia Van Oostveen and Cyndie Vockler

A Big Thank you to Renay N - fast efficient and very pleasant to deal with. Made it all easy - and easy to understand. Exceptional service. Regards Jane Taylor -

Jane Taylor · · Bundaberg

I would highly recommend Consolidated Insurance brokers for any insurance you need. I had the pleasure of dealing with Debbie Blanco recently and not only is she thorough and efficient, but she's also very friendly and accommodating to what I needed. Found the best insurance for me at the best price. Definitely be using these guys for a long time to come.

Kristin Chapple · · Brisbane (New Farm)Broker: Debbie Blanco

Saskia is amazing! I had an unusual insurance requirement and needed someone who would pay attention to the details and that's exactly what Saskia did. She got me insurance when no other broker that we had approached was able to. Very professional. Highly recommend her.

Anthea Holmes · · BundabergBroker: Saskia Van Oostveen

Saskia and team gave me great service were very responsive and efficient. Highly recommend for your insurance needs A+

Gary Ladlay · · BundabergBroker: Saskia Van Oostveen

The office was very helpful in renewing my business insurances for 23/24

Rod Murray · · Bundaberg

Thank you for your service guys. And to Debbie B you have been great, despite requesting multiple changes and amendments to the policy you have been very patient and professional. Great work. Thanks once again. *Also Had a break-in claim and was settled within a week. Karen B helped me through the process during such a difficult time. Thank you Karen for your help.

Ramesh Rai · · Brisbane (New Farm)Team: Debbie Blanco and Karen Barton

Lyn made it so easy for me. Was having alot of trouble finding an insurer for the particular insurance that I needed. She did all the work and came back with a few different options also was able to quickly answer any questions I asked. Would definitely recommend her to anyone.

Charlene Hale · · Bundaberg

I had such a great experience with CIB. Debbie Blanco did a great job in finalising my insurance. I strongly recommend them. Great service provided. Thank you!

Munish Rana · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey E is obliging, professional, nothing is too much trouble, and completely open and transparent regarding the products she provides. She is efficient beyond belief and when you ask for something its there in five minutes. She's a champion I have not had better professional interactions with anybody.

Jonathan Hall · · Brisbane (New Farm)

Aimee was very professional and diligent. Clear with her information and efficient. Great service and knowledge

Fiona Sullivan · · Brisbane (New Farm)Broker: Aimee Spencer

Debbie is very professional and has excellent industry knowledge. A good communicator and made the whole process seamless. Kudos once again Debbie. Oladele

DDM Consulting · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie Blanco is really nice and helpful. I have been calling almost 10 other insurance companies, until Debbie was on another side of the line, I heard the first YES! I was so grateful and can't thank Debbie enough.

Jin Li · · Brisbane (New Farm)Broker: Debbie Blanco

We have been working with Debbie for years and she has never failed to go above and beyond with any request or query we've thrown her way. We couldn't recommend Consolidated Insurance Brokers enough to anyone in the market for a broker. You won't be disappointed!

Shed Homes Australia · · Brisbane (New Farm)Broker: Debbie Blanco

I have dealt with insurance brokers for the last 5 years whilst my business has been established and I have never had the service that Tracy provides she is simply amazing

Matthew Begbie · · Brisbane (New Farm)

Debbie went above and beyond for us, given that some 3 party interference was happening with our old broker. She worked in the background, sorting it all out. We were extremely appreciatively of her efforts and are happy to say we have a new broker for our business needs into the future.

Adele Jones · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey was very helpful and thorough working through our insurance requirements and organise our policy

Jane Jones · · Brisbane (New Farm)

Aimee and her team were fantastic to deal with from start to end. I felt truly looked after and kept in the loop the whole time. I would recommend Aimee 100%.

Danielle Hicks · · Brisbane (New Farm)Broker: Aimee Spencer

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