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5.0★ · 1,475 Google reviews Make a claim
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Google reviews of Consolidated Insurance Brokers

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,108 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 24/09/2026.

254 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 27/09/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Page 43 of 62 - newest reviews are on page 1.

Olivine Kengike · 12/12/2022 · Brisbane (New Farm)
Couldn’t recommend CIB any more than I already do! Thank you Todd and team for helping us! Made everything super easy for us!
P Hemp · 12/12/2022 · Brisbane (New Farm)
Mark McGuire has gone out of his way to assist us to get the best deal for our needs.
Thomas Brooke · 08/12/2022 · Brisbane (New Farm)
Karen was simply brilliant through my claim . She clearly outlined what was required from me as the client and kept me promptly updated throughout the process.
Chris Knight · 07/12/2022 · Brisbane (New Farm)
It is my pleasure to provide a Google review for Aimee Spencer Account Manager, Consolidated Insurance Brokers. Aimee's customer service skills are exceptional and her preparedness to go find the answers to the questions that I have asked have been greatly appreciated. Aimee has helped me to understand some of the complexities regarding the SI Australia Insurance Policies and also some of the benefits and protection provided to members. I have been very impressed with her professionalism, advice and patience as she guided me through some of the complexities that I did not understand. If I asked a question, she would readily seek a response and get back to me very swiftly. I totally appreciated being able to talk to a real person who is passionate about delivering quality customer service and meeting the needs of clients. I would highly recommend Aimee and Consolidated Insurance Brokers to anyone looking for these services. In gratitude. Chris Knight President Soroptimist International Moreton North Inc. (SIMNI)
Paula Zander · 06/12/2022 · Brisbane (New Farm)
Debbie and Holly from Consolidated Insurance Brokers were both friendly and professional at all times, providing outstanding and thorough customer service, from quote to purchase for our property insurance. Thank you Debbie and Holly!
Hetty Johnston AM GAICD · 04/12/2022 · Brisbane (New Farm)
From the moment I called the number for Consolidated Insurance Brokers I was impressed. The human voice that answered the phone, the knowledge - the efficiency - and finally the price. Thank you Tracey Friedland. Amazing.
Megan Sexton · 04/12/2022 · Brisbane (New Farm)
Aimee has helped our business so much. Thank you so much
Rob's Haulage · 01/12/2022 · Brisbane (New Farm)
Have dealt with consolidated insurance for a while now, have also been assigned Aimee Spencer as our account manager and love the service and attention to detail on all our company policies in the earthmoving and haulage industry.
Justin Anthony · 01/12/2022 · Brisbane (New Farm)
Great work
Geoffrey Carrier · 01/12/2022 · Brisbane (New Farm)
CIB have been a pleasure to deal with whilst looking for someone to manage my business insurance as well as my home & contents. My previous insurer wasn't delivering hence why I started looking around & I am now so glad that I did. Natasha has been very good to deal with. She was very professional throughout the process & extremely prompt with getting back to me on my numerous phone calls & emails to her. She obviously has a high level of knowledge in this field which is reassuring as she helped me out in areas where my previous insurer would have fallen short should I have had to make a claim. Surprisingly this all came at a lesser premium than my previous insurer with the added bonus that I didn't have to deal with an off shore call centre. Natahsa, thanks for you all of your help!
john hooper · 01/12/2022 · Brisbane (New Farm)
Debbie Blanco was great she sorted my insurance out in a couple of hours without any issues Great service
Info Derrey · 01/12/2022 · Brisbane (New Farm)
I've been with them for years.Always helpful,Great service.
reza ronagh · 30/11/2022 · Brisbane (New Farm)
Tracey has been very helpful Highly recommended
Kati Morgan · 23/11/2022 · Brisbane (New Farm)
We have used Consolidated Insurance Brokers since 2016, and year after year Debbie has checked in, reassessed our needs and helped us get the right insurance coverage for our growing business. Our business flooded in February 2022 and Debbie has walked us through every step we needed to take to get our business up and running again as quickly as possible. She has been friendly, professional and patient to answer all of my questions!
Damon Voss · 23/11/2022 · Brisbane (New Farm)
Natasha provides excellent service. Very efficient and personable. I have been with Consolidated insurance for years now and I have always been impressed with their responsiveness and customer service.
Train. Assess. Audit · 23/11/2022 · Brisbane (New Farm)
Boo yah. Natasha was very helpful and displays acumen as to industry needs.
David J Perry · 21/11/2022 · Brisbane (New Farm)
Great Service!
Stuart · 16/11/2022 · Brisbane (New Farm)
Aimee provided a super quick, friendly and highly professional service, couldn't be happier with her approach and assistance throughout the full process. Thanks very much Consolidated Insurance.
virginia canlas · 15/11/2022 · Bundaberg
I have been with them since 2007 so far i am happy with their services well taken cared of.
Thomas Nguyen · 08/11/2022 · Brisbane (New Farm)
Debbie has handled a number of insurance policies for us over the years and has always been very helpful and honest in getting us the best coverage at the best price.
Aaron Tully · 04/11/2022 · Brisbane (New Farm)
I needed insurance ASAP for a new vehicle and Holly got it straight away! cannot recommend enough
Dzung Tran · 01/11/2022 · Brisbane (New Farm)
Mrs Aimee Spencer very care and friendly. Highly recommended. I am very happy and trust her service. Thanks a lot.
Sandun Wijesekara · 31/10/2022 · Brisbane (New Farm)
Aimee Spencer from Consolidated insurance brokers has been managing my account for 4 years now. Amy has been providing us with excellent service, I'm so pleased with her assistance and highly recommend Consolidated Insurance along with Amy Spencer's outstanding customer service 😊
Christine Cross · 31/10/2022 · Brisbane (New Farm)
Aimee Spencer thank you!

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