Friendly service
Google reviews of Consolidated Insurance Brokers
Consolidated Insurance Brokers holds 1,465 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,098 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 29/08/2026.
253 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 30/08/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
Page 44 of 62 - newest reviews are on page 1.
Aimee Spencer has gone above and beyond in helping maintain relevant insurance solutions for the complex needs of our business. CIB staff are always helpful and very knowledgeable, Aimee in particular always responds extremely fast!
Natasha went above and beyond to deliver excellence in customer service. Natasha handled a very sensitive situation mediating a complicated negotiation with CGU making the whole experience painless and bearable. Definitely a major asset to CIB.
Daniel looks after our Business Insurance, we have used him for a few years now. Very happy with his service and prompt delivery of insurance packages.
Thank you Mark McGuire for your very helpful and obliging service when we were looking for Commercial Strata Insurance for our building in Ballarat Victoria. It's been a pleasure to have you on our side. Peter Coppens.
Thank you for your service guys. And to Debbie B you have been great, despite requesting multiple changes and amendments to the policy you have been very patient and professional. Great work. Thanks once again. *Also Had a break-in claim and was settled within a week. Karen B helped me through the process during such a difficult time. Thank you Karen for your help.
I have used James Kirk of Consolidated Insurance Brokers for my insurance needs for some years now on a property I lease. I cannot recommend James strongly enough as someone who looks after my best interests, alerts me to renewals etc in a very timely manner. He also responds to queries both quickly and clearly. A great person to work with!!
Excellent service now over several years and Tracey E has always done her utmost to provide us with the best product and price to suit our needs.
Debbie was great . Professional yet personalised service. Thank you.
From the moment that Debbie Blanco answered my call I knew I was in good hands and that my new business was being supported in the right way. Debbie was extremely friendly and professional and offered great advice and alternative options that would suit my business better than ones that I was looking at. Debbie went above and beyond to help me and I would highly recommend her to anyone starting a new business and not sure where to start with your business insurance needs - Debbie was awesome !!
Consolidated Insurance were great in offering professional indemnity cover for my practice. Natalia Neilson was particularly helpful in making the cover tailor made to what I required. I recommend Consolidated for indemnity cover for professional practices in the construction industry.
Natasha has been very responsive and helpful throughout the process. Highly recommend Natasha
As we were about to move into our new home we were asked if we had our home & content insurance in place. We didn’t! A quick call to the Consolidated Insurance Brokers team and our building and content insurance was in place. They were professional, polite and prompt. We would highly recommend them.
I dealt with Debbie Blanco and she was a wonderful help! Very prompt when actioning and responding to emails and phone calls. Definitely recommend her for any insurance support.
Great experience working with Daniel getting my insurance sorted. Great knowledge of the industry.
Daniel has been amazing and efficient with getting us cover for our home, content and cars. Highly recommended!
Service and insurance fine, however brokerage fees that totaled more than the actual insurance premium I requested was a bit unreasonable.
Thank you Daniel for your great work, Daniel would find you a great price for your insurance highly recommended thanks Daniel.
Due to a significant increase on my current insurance, I have needed to shop around for a more competitive price. Debbie and Reena have provided a great service. They have worked hard to ensure the best price without compromising on required insurance cover. Their service has been outstanding.
I approached Tracey E from Consolidated Insurance Brokers regarding Land Lord Insurance for our Factory. When I explained to her what I required she came back to me within 24hrs with a Policy that was identical to what I had and over $1000 cheaper. Talking to her on the phone is like talking to my best friend. She is always happy & helpful. There was never any pressure and her service was like no other I have experienced. I will always deal with Tracey regarding any Insurance matter that will arise. THANK YOU VERY VERY MUCH. All Tracey has done is most appreciated.
I have had the pleasure of dealing with Debbie over the past week to 10 days and could not be happier with the service, advice and patience I have been given. I cannot recommend the team at Consolidated highly enough. The team at CIB are on my side and I felt like a valued customer from day one. Thank you guys - you will be lucky enough to deal with me into the future ;)
Cyndie Vockler takes care of my business insurance and commercial building insurance and does a wonderful job at it
I have done my business insurance with Consolidated insurance fantastic customer service, great information, knowledge about business insurance. Big thanks to Tracey, she is an amazing person to deal with, I highly recommend Consolidated Insurance.
Had to organise some insurance and had absolutely no idea where to start. Rang Cyndie at this office and she sorted the entire thing for me. It was so easy. A couple of phone calls and then into the office to sign some papers and pay some money and got exactly what I needed. Highly recommend getting in touch with Cyndie if you have any insurance needs. 10/10 for service, price and for how easy she made it.
Reviews by insurance type
Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.
- Business insurance 13 reviews
- Commercial building insurance 46 reviews
- Commercial landlord insurance 10 reviews
- Commercial property insurance 10 reviews
- Commercial strata insurance 6 reviews
- Professional indemnity insurance 8 reviews
- Public liability insurance 25 reviews
- Residential landlord insurance 6 reviews
Reviews by broker
The same reviews again, grouped by the broker the reviewer named.
- Aimee Spencer 87 reviews
- Clayton Rowlings 39 reviews
- Cyndie Vockler 47 reviews
- Daniel Roussounis 83 reviews
- Debbie Blanco 261 reviews
- Deja Coffey 14 reviews
- Dylan Buckley 5 reviews
- Gina De Bonis 23 reviews
- James Kirk 9 reviews
- Jeff Forbes 14 reviews
- Karen Barton 33 reviews
- Mark McGuire 35 reviews
- Reena Karayil 9 reviews
- Saskia Van Oostveen 25 reviews
- Sheryll Todd 30 reviews
- Tori Gordon 40 reviews
- Tracey Friedland 30 reviews
- William Paull 6 reviews
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