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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 45 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Aimee Spencer from Consolidated insurance brokers has been managing my account for 4 years now. Amy has been providing us with excellent service, I'm so pleased with her assistance and highly recommend Consolidated Insurance along with Amy Spencer's outstanding customer service 😊

Sandun Wijesekara · · Brisbane (New Farm)Broker: Aimee Spencer

Aimee Spencer thank you!

Christine Cross · · Brisbane (New Farm)Broker: Aimee Spencer

Natasha was excellent. She’s friendly and very helpful in explaining and providing recommendations, as I wasn’t aware of many aspects of insurance. She gave me confidence in getting started my small business. I highly recommend Natasha Consolidated Insurance Brokers.

Sirirat Tee · · Brisbane (New Farm)

After many years of disappointing service from our previous broker Debbie Blanco has been an absolute delight I highly recommend Debbie Blanco to get things done!

Peta Langevad · · Brisbane (New Farm)Broker: Debbie Blanco

We are so happy with the service that Renay provided us today with our insurance for our new car. She was friendly and professional. We use Consolidated for all of our business insurance purposes - we are extremely happy with this service. Thank you Renay and Daniel.

Benni Impson · · BundabergBroker: Daniel Roussounis

Natasha was amazing, she was extremely informative and reactive to all our requests. Will definitely use her again in the future for all our insurance needs.

Kaitlyn Wagner · · Brisbane (New Farm)

I personally dealt with Tracey E and she put my mind at ease immediately. She is professional, friendly, caring and efficient. I cannot fault her service and the peace of mind she's given me. I would give 10 stars if I could.

Kate Busstra · · Brisbane (New Farm)

My Dear Wife and I can’t Thank enough Ms.Aimee for Professionalism in the area of Insurance. We Sincerely Highly recommend her company Insurance Services . Thank You Very Much for your Understanding,Guidance And Customer Service. Mr. And Mrs. Mendoza.

Admin · · Brisbane (New Farm)Broker: Aimee Spencer

Star rating only - no written review.

Apryll Borg · · Brisbane (New Farm)

After trying several Insurance Brokers, Daniel Roussounis, Regional Manager, has been my 'go-to' for all my insurances, particularly property. Though I am based on the Gold Coast, Daniel manages my various property insurances in SE Qld. Daniel goes above and beyond to find the best Insurance coverage and deals for me. I highly recommend speaking to Daniel Roussounis for your insurance needs, regardless of your area.

Louise Spiteri · · BundabergBroker: Daniel Roussounis

I was recommended Mark McGuire from a friend after my insurance company increased my policy by 40%, not having made any claims in the three yrs I was with them Iwas totally appalled. Mark got to work and came up with a great policy. Great service great price. Thanks Mark.

Stephen Deller · · Brisbane (New Farm)Broker: Mark McGuire

Star rating only - no written review.

cameron parry · · Bundaberg

Tracy had help with my business and building insurances. She have save me so much money. And will be using her a again for my new car.

Sam · · Brisbane (New Farm)

Tracey was incredible, answering all my questions in a timely manner and finding me the best deal for my insurance.

Don · · Brisbane (New Farm)

Friendly service

Zhi Hua Huang · · Brisbane (New Farm)

Personally, I found Debbie to amazingly responsive and helpful. At times I have called Debbie to arrange insurance for certain reasons or purchases and within a couple of hours its done. Debbie has been nothing but professional and obliging. Cheers Peter van der Meche

Peter van der Meche · · Brisbane (New Farm)Broker: Debbie Blanco

Natasha went above and beyond to deliver excellence in customer service. Natasha handled a very sensitive situation mediating a complicated negotiation with CGU making the whole experience painless and bearable. Definitely a major asset to CIB.

Michael Sassine · · Brisbane (New Farm)

Daniel looks after our Business Insurance, we have used him for a few years now. Very happy with his service and prompt delivery of insurance packages.

Janny Vanden Hurk · · BundabergBroker: Daniel Roussounis

Thank you Mark McGuire for your very helpful and obliging service when we were looking for Commercial Strata Insurance for our building in Ballarat Victoria. It's been a pleasure to have you on our side. Peter Coppens.

Peter Coppens · · Brisbane (New Farm)Broker: Mark McGuire

I have used James Kirk of Consolidated Insurance Brokers for my insurance needs for some years now on a property I lease. I cannot recommend James strongly enough as someone who looks after my best interests, alerts me to renewals etc in a very timely manner. He also responds to queries both quickly and clearly. A great person to work with!!

James Pickersgill · · BundabergTeam: James Kirk

Excellent service now over several years and Tracey E has always done her utmost to provide us with the best product and price to suit our needs.

John Davis · · Brisbane (New Farm)

Debbie was great . Professional yet personalised service. Thank you.

Bawani Marsden · · Brisbane (New Farm)Broker: Debbie Blanco

From the moment that Debbie Blanco answered my call I knew I was in good hands and that my new business was being supported in the right way. Debbie was extremely friendly and professional and offered great advice and alternative options that would suit my business better than ones that I was looking at. Debbie went above and beyond to help me and I would highly recommend her to anyone starting a new business and not sure where to start with your business insurance needs - Debbie was awesome !!

Kayla Davidson · · Brisbane (New Farm)Broker: Debbie Blanco

Consolidated Insurance were great in offering professional indemnity cover for my practice. Natalia Neilson was particularly helpful in making the cover tailor made to what I required. I recommend Consolidated for indemnity cover for professional practices in the construction industry.

Subash Rao · · Brisbane (New Farm)

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