Google reviews of Consolidated Insurance Brokers


Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.
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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.
Every review, newest first
Page 5 of 62 - newest reviews are on page 1.
Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
I have just renewed my property insurance with Tori Gordon. After a short phone call to give her the details, i received a very competitive quote which i have now purchased.
We’ve had the pleasure of working with Aimee at Consolidated Insurance Brokers for several years now, and she has been nothing short of amazing. No job is ever too big or too small! She approaches everything with the same level of care and professionalism. Aimee is incredibly attentive, efficient, and always goes above and beyond to make sure everything is handled smoothly. It’s rare to find someone so reliable and easy to work with. Highly recommend!
I called Monday morning needed to get landlord insurance sorted for an investment property the same day and Deja went above an beyond not only got it sorted in just a few hours but we are also super happy with the policy and the very competitive premiums. Thanks Deja we will be back for sure.
I see why this company have sooo many 5 star reviews, they go above and beyond, work weekends and after hours to get their clients what they need. Debbie was very patient with me while trying to consolidate our vehicles and plant insurance. Couldn't recommend her enough!
Just wanted to say a very big Thank You to Gina De Bonis for helping us with our Business Insurance. From the initial phone call she was very helpful and professional and made the whole process very easy. She kept us up to date and I know our case was a bit of a challenge but she was fantastic and I would recommend her to anyone who needs help with Insurance. Once again thank you Gina for all your help.
I engaged Consolidated Insurance Brokers to assist with obtaining commercial property insurance and was fortunate to work with Aimee throughout the process. Her expertise in the commercial insurance space was evident from the outset — she asked the right questions, clearly explained the options available, and ensured I fully understood the coverage I was taking on. Aimee was responsive, professional, and proactive in following up at every stage. If you're a business owner looking for a broker who will advocate for your interests and deliver results, I have no hesitation in recommending Aimee at Consolidated Insurance Brokers.
I had to get all of my business vehicles, public liability insurance, and other business-related insurance sorted and renewed within a short timeframe. Daniel Roussounis looked after us and made the whole process so simple. He was super responsive to any of my questions and even did some work for me after hours to get the insurance sorted by the deadline. Great guy to deal with, and we look forward to working with Daniel and CIB again in the future.
We have been using Consolidated Insurance Brokers for 3 yrs now for our business. Aimee from Consolidated has been amazing to deal with. Explained everything in detail regarding our new insurance policies and what had changed since previous year and did her best to source the right outcome for us. Would highly recommend Aimee for all your business insurance needs.
Excellent service and product delivery. Aimee was very diligent in finding me the best value for money insurance product. No hesitation in recommending CIB.
Hi I can highly recommend Aimee Spencer for all your insurance needs she has done a fantastic effort on keeping my insurance policy once again Many Thanks for all your work
Star rating only - no written review.
“Aimee was fantastic—made my business and plant insurance quick and easy to organise. Great communication, very knowledgeable, and found me the right cover at a good price. Highly recommend!”
Tracey has been taking care of my business insurance needs for years and I couldn’t be happier with the prompt and professional service provided.
Tracey Friedland was very helpful in sorting out new car insurance. It was a quick and easy set-up.
Have used these guys for various business ventures over the past 6 years and their service has always been fantastic! Great experience with Debbie. She makes everything super simple and easy to understand. Recently got me sorted with multiple machine insurances and public liability without any hassle. Highly recommend
Tori Gordon worked fast to get us the best price and coverage in a speedy manner. Will definitely work with Tori in the future.
Highly recommend. Tracey is easy to deal with, friendly and has prompt and thorough communication. We are now paying almost half of our previous insurance costs. Thanks Tracey!
I recently received my latest house insurance bill which had gone up a whopping $4000. This was a totally unjustified increase hence my call to Consolidated Insurance Brokers. I was lucky enough to get Nikky Brown on the phone who over the next several days worked professionally and tirelessly to get me the best deal possible. Thanks to her diligence I have signed up with another insurer and saved a great deal of money. Nikky is excellent to work with and a credit to this broking company. Overall a very positive experience,
Have used this broker for the first time and was very pleased with the service provided by Tori. She was professional, knowledgeable and most importantly very responsive. Definitely will give her the opportunity to provide a quote for our other properties in the future! Thank you, Kylie :)
We were fortunate enough to find Consolidated Insurance Brokers for our manufacturing factory earlier this year after our wonderful Broker of many many years retired. We had a significant level of service and communication from our previous Broker and we never thought we would be able to find another Broker who could do the same - until we found Tori Gordon from Consolidated Insurance Brokers! Tori is knowledgeable, friendly, highly professional and she has exceptional communication skills. She knows her craft, sideways and backwards! She took the time to personally custom our insurance needs by finding out everything about our company to ensure our coverage is adequate and thorough. Always happy to answer any questions, multiple times in one day! We are so very lucky to have found Tori and Consolidated Insurance Brokers... and recommend them highly!
Deja is efficient, reliable and was able to find an insurance company that I would have never thought to consider. Deja is a pleasure to deal with, and has provided us with a very good result.
Alison is help, responsible and hardworking, she spent a lot time to have found very good quote for our business. I am very happy with her😁
Thank you Deja, for you efficient, friendly and thoughtful recommendation for the Building Insurance on my new home. I will certainly get back to you when it is time to re do my contents policy. I really appreciate the detailed cover you were able to source for me. Thank you so much….I will certainly pass your name around to anyone in the market for insurance. Cheers, Sandy
Aimee was fantastic to work with, very helpful and very knowledgable
Reviews by insurance type
Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.
- Business insurance 13 reviews
- Commercial building insurance 47 reviews
- Commercial landlord insurance 10 reviews
- Commercial property insurance 10 reviews
- Commercial strata insurance 6 reviews
- Professional indemnity insurance 8 reviews
- Public liability insurance 26 reviews
- Residential landlord insurance 6 reviews
Reviews by broker
The same reviews again, grouped by the broker the reviewer named.
- Aimee Spencer 93 reviews
- Clayton Rowlings 42 reviews
- Cyndie Vockler 47 reviews
- Daniel Roussounis 82 reviews
- Debbie Blanco 269 reviews
- Deja Coffey 15 reviews
- Dylan Buckley 7 reviews
- Gina De Bonis 23 reviews
- James Kirk 9 reviews
- Jeff Forbes 14 reviews
- Karen Barton 35 reviews
- Mark McGuire 36 reviews
- Reena Karayil 9 reviews
- Saskia Van Oostveen 27 reviews
- Sheryll Todd 33 reviews
- Tori Gordon 41 reviews
- Tracey Friedland 66 reviews
- William Paull 6 reviews
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