Google reviews of Consolidated Insurance Brokers

Saskia Van Oostveen was efficient, professional, accurate, helpful and friendly throughout the entire process. Highly recommend!

We had been having difficulty getting insurance for our new property but Saskia from CIB was extremely helpful in finding some options and organising for us. I would happily recommend Saskia and CIB to friends and family.

We had to renew commercial insurances for two factories here in Melbourne. The day before the expiry, our broker told us that the premiums would be 37 % dearer than last year. He could not explain why the usurious increase particularly considering that we have a virgin claims history, low risks and safe tenants. We then contacted Tori at CIB in Brisbane and she was able to source much more competitive premiums. Needless to say we couldn't pay the Invoice fast enough. But it wasn't just the lower premium. The service was fast end efficient and Tori didn't just work there, she wanted the commission. We liked that and reckon that they'll also get our other factory insurances.

Great work and professional

Aimee saved us heaps on our house insurance. Highly recommend!!

Alison N provided me with outstanding service . She is a charming and engaging person to deal with. I will strongly recommend her to other property owners

Very easy process with Tracey, I would highly recommend.

After years of dealing with retail insurers and comparison sites, we finally made the switch to a broker, and we couldn't be happier. As owners of an architectural home, we always had nagging concerns about whether our cover was truly adequate. Retail insurers hand you a PDS and leave you to figure it out yourself, which isn't easy when you don't have a legal background to interpret what it actually means for your specific situation. Deja Coffey at Consolidated Insurance Brokers Bundaberg changed all of that. Deja took the time to genuinely understand our property, its unique characteristics, and its location before sourcing insurance tailored specifically to our needs. She then walked us through exactly what our policy covers in plain language — no jargon, no guesswork. What surprised us most? The policy she found us was actually cheaper than anything we could find through retail channels or comparison sites, at a higher level of cover. That alone was worth the call. But beyond the price, the real value is peace of mind. We now have someone in our corner when it comes to claims, questions, or anything insurance-related. Knowing Deja is just a phone call away is genuinely a relief. Based on our experience, we wholeheartedly recommend Deja Coffey and the team at Consolidated Insurance Brokers to anyone who wants proper, personalised insurance advice — especially if your property or situation isn't one-size-fits-all.

Aimee has been a great help with all our insurance coverage! Always such prompt attention to our queries and a pleasure to deal with.

Jade has been so friendly, prompt and her level of service has been 10 out 10. Thank you so much Jade - I really appreciate all your help and wish you all the best. Kind regards, Scott

Tracey Friedland at CIB has been amazing to deal with. She has helped not only me and my business, but also my wife with her business insurance as well. Tracey makes the whole process stress free. I really value her support, professionalism, and genuine care. I would highly recommend Tracey and CIB to anyone looking for reliable and trustworthy insurance advice.

Done online enquiry as looking at new opportunity within my current business model and a lovely lady called Tori Gordon contacted my and walked me through the process, never had business insurance before seemed a bit of a minefield and Tori took her time to explain any questions. Would recommend to anyone especially if this is first time within the business insurance arena....... see if you can get Tori she definitely will help.

Very smooth process.

Jade was prompt, knowledgeable and thorough when preparing my new insurance policy.

Dealing with Tracey from CIB has been a great experience as there service and insurance price is the best in the industry. I strongly recommend contacting her.

Saskia was very helpful and knowledgeable with her insurance recommendations

Nothing short of exceptional, Debbie Blanco assisted me with critical insurances in a timeframe that I have never seen possible with insurance suppliers. The level of service is something I have not experienced in a long long time. They really went far beyond my expectations to make it happen. Thank you Debbie and the team !

Deja helped explain all the important information and got a quote sorted very quickly!

I had a great experience working with Debbie from Consolidated Insurance Brokers. She helped me arrange the Professional Indemnity and Public Liability insurance for my new fire engineering company, and the whole process was smooth and straightforward. Debbie was very responsive and took the time to understand my business needs to find the right coverage. As a new business with novel business offering, I really appreciated her guidance and support throughout the process. Highly recommend Debbie and the team at Consolidated Insurance Brokers

Aimee Spencer was exceptionally helpful when I switched my insurance recently We came up with an excellent result and I highly recommend her.

Alison made the entire insurance process straightforward and stress-free. She took the time to run multiple quote variations and clearly explained what each option meant, which made it easy to choose a policy that actually suited my needs rather than just the cheapest headline price. Her clarity, patience, and willingness to work through the details stood out. The level of care and effort she put in is exactly what great service looks like.

Alison, has been great to deal with and I highly recommend

Tracy is amazing. She handled the shop insurance for my first business. She explained everything very kindly, which made me feel reassured and supported. I would love to work with Tracy again in the future.

Tori was great in helping identify the insurances needs and completing the purchase quickly.