Have used these guys for various business ventures over the past 6 years and their service has always been fantastic! Great experience with Debbie. She makes everything super simple and easy to understand. Recently got me sorted with multiple machine insurances and public liability without any hassle. Highly recommend
Google reviews of Consolidated Insurance Brokers
Consolidated Insurance Brokers holds 1,474 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,107 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 23/09/2026.
257 reviews in the last 12 months.
Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 23/09/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.
Page 5 of 62 - newest reviews are on page 1.
Tori Gordon worked fast to get us the best price and coverage in a speedy manner. Will definitely work with Tori in the future.
Highly recommend. Tracey is easy to deal with, friendly and has prompt and thorough communication. We are now paying almost half of our previous insurance costs. Thanks Tracey!
I recently received my latest house insurance bill which had gone up a whopping $4000. This was a totally unjustified increase hence my call to Consolidated Insurance Brokers. I was lucky enough to get Nikky Brown on the phone who over the next several days worked professionally and tirelessly to get me the best deal possible. Thanks to her diligence I have signed up with another insurer and saved a great deal of money. Nikky is excellent to work with and a credit to this broking company. Overall a very positive experience,
Have used this broker for the first time and was very pleased with the service provided by Tori. She was professional, knowledgeable and most importantly very responsive. Definitely will give her the opportunity to provide a quote for our other properties in the future! Thank you, Kylie :)
We were fortunate enough to find Consolidated Insurance Brokers for our manufacturing factory earlier this year after our wonderful Broker of many many years retired. We had a significant level of service and communication from our previous Broker and we never thought we would be able to find another Broker who could do the same - until we found Tori Gordon from Consolidated Insurance Brokers! Tori is knowledgeable, friendly, highly professional and she has exceptional communication skills. She knows her craft, sideways and backwards! She took the time to personally custom our insurance needs by finding out everything about our company to ensure our coverage is adequate and thorough. Always happy to answer any questions, multiple times in one day! We are so very lucky to have found Tori and Consolidated Insurance Brokers... and recommend them highly!
Deja is efficient, reliable and was able to find an insurance company that I would have never thought to consider. Deja is a pleasure to deal with, and has provided us with a very good result.
Alison is help, responsible and hardworking, she spent a lot time to have found very good quote for our business. I am very happy with her😁
Thank you Deja, for you efficient, friendly and thoughtful recommendation for the Building Insurance on my new home. I will certainly get back to you when it is time to re do my contents policy. I really appreciate the detailed cover you were able to source for me. Thank you so much….I will certainly pass your name around to anyone in the market for insurance. Cheers, Sandy
Aimee was fantastic to work with, very helpful and very knowledgable
Saskia Van Oostveen was efficient, professional, accurate, helpful and friendly throughout the entire process. Highly recommend!
We had been having difficulty getting insurance for our new property but Saskia from CIB was extremely helpful in finding some options and organising for us. I would happily recommend Saskia and CIB to friends and family.
We had to renew commercial insurances for two factories here in Melbourne. The day before the expiry, our broker told us that the premiums would be 37 % dearer than last year. He could not explain why the usurious increase particularly considering that we have a virgin claims history, low risks and safe tenants. We then contacted Tori at CIB in Brisbane and she was able to source much more competitive premiums. Needless to say we couldn't pay the Invoice fast enough. But it wasn't just the lower premium. The service was fast end efficient and Tori didn't just work there, she wanted the commission. We liked that and reckon that they'll also get our other factory insurances.
Great work and professional
Aimee saved us heaps on our house insurance. Highly recommend!!
Alison N provided me with outstanding service . She is a charming and engaging person to deal with. I will strongly recommend her to other property owners
Very easy process with Tracey, I would highly recommend.
After years of dealing with retail insurers and comparison sites, we finally made the switch to a broker, and we couldn't be happier. As owners of an architectural home, we always had nagging concerns about whether our cover was truly adequate. Retail insurers hand you a PDS and leave you to figure it out yourself, which isn't easy when you don't have a legal background to interpret what it actually means for your specific situation. Deja Coffey at Consolidated Insurance Brokers Bundaberg changed all of that. Deja took the time to genuinely understand our property, its unique characteristics, and its location before sourcing insurance tailored specifically to our needs. She then walked us through exactly what our policy covers in plain language — no jargon, no guesswork. What surprised us most? The policy she found us was actually cheaper than anything we could find through retail channels or comparison sites, at a higher level of cover. That alone was worth the call. But beyond the price, the real value is peace of mind. We now have someone in our corner when it comes to claims, questions, or anything insurance-related. Knowing Deja is just a phone call away is genuinely a relief. Based on our experience, we wholeheartedly recommend Deja Coffey and the team at Consolidated Insurance Brokers to anyone who wants proper, personalised insurance advice — especially if your property or situation isn't one-size-fits-all.
Aimee has been a great help with all our insurance coverage! Always such prompt attention to our queries and a pleasure to deal with.
Jade has been so friendly, prompt and her level of service has been 10 out 10. Thank you so much Jade - I really appreciate all your help and wish you all the best. Kind regards, Scott
Tracey Friedland at CIB has been amazing to deal with. She has helped not only me and my business, but also my wife with her business insurance as well. Tracey makes the whole process stress free. I really value her support, professionalism, and genuine care. I would highly recommend Tracey and CIB to anyone looking for reliable and trustworthy insurance advice.
Done online enquiry as looking at new opportunity within my current business model and a lovely lady called Tori Gordon contacted my and walked me through the process, never had business insurance before seemed a bit of a minefield and Tori took her time to explain any questions. Would recommend to anyone especially if this is first time within the business insurance arena....... see if you can get Tori she definitely will help.
Very smooth process.
Jade was prompt, knowledgeable and thorough when preparing my new insurance policy.
Reviews by insurance type
Every review is on this hub. These pages group the same reviews by what the client insures, so one review can appear under more than one type.
- Business insurance 13 reviews
- Commercial building insurance 47 reviews
- Commercial landlord insurance 10 reviews
- Commercial property insurance 10 reviews
- Commercial strata insurance 6 reviews
- Professional indemnity insurance 8 reviews
- Public liability insurance 26 reviews
- Residential landlord insurance 6 reviews
Reviews by broker
The same reviews again, grouped by the broker the reviewer named.
- Aimee Spencer 92 reviews
- Clayton Rowlings 42 reviews
- Cyndie Vockler 49 reviews
- Daniel Roussounis 83 reviews
- Debbie Blanco 268 reviews
- Deja Coffey 15 reviews
- Dylan Buckley 6 reviews
- Gina De Bonis 23 reviews
- James Kirk 9 reviews
- Jeff Forbes 14 reviews
- Karen Barton 35 reviews
- Mark McGuire 36 reviews
- Reena Karayil 9 reviews
- Saskia Van Oostveen 27 reviews
- Sheryll Todd 30 reviews
- Tori Gordon 40 reviews
- Tracey Friedland 65 reviews
- William Paull 6 reviews
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