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Google reviews of Consolidated Insurance Brokers

5.01,489 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,489 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,127 in Brisbane and 358 in Bundaberg.

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Debbie Blanco has been exceptional in explaining product range and my needs. Im happy that I have encounter her to sort my business insurance needs.

Robert Ie · · Brisbane (New Farm)Broker: Debbie Blanco

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Every review, newest first

Page 4 of 63 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 03/11/2026. 231 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 04/11/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Fast and fantastic service by Deja for the right price.

Jake Chappel · · BundabergBroker: Deja Coffey

I found myself in a tricky situation where I needed complex insurance needs very quickly - Tracey Friedland called me the day I lodged the enquiry and had a quote for me by the end of the day! I activated the insurance the next day and now lean on Tracey for all my other insurance needs. Not only is she super responsive and friendly but she consistently finds the best price. Highly recommend!

Rupert Rain · · Brisbane (New Farm)Broker: Tracey Friedland

The service from Daniel has been fantastic. Really easy to navigate providing the details, personable customer service and really quick responses, and don’t have to spend hours on the phone getting quotes. I don’t think I will ever go straight to an insurer again! Daniel saved us several thousands of $$ on our home and contents insurance and we have a unique property. Ask for Daniel Roussounis when you call!

Sara Nicole · · BundabergBroker: Daniel Roussounis

I recently dealt with Cyndie at Consolidated Insurance Brokers and was extremely impressed with the service I received. Cyndie was friendly, professional, and very knowledgeable. She took the time to explain everything clearly and made the entire process simple and stress-free. Her communication was excellent, and she went above and beyond to ensure I had the right cover for my needs. It's refreshing to deal with someone who genuinely cares about their clients. I highly recommend Cyndie and the team at Consolidated Insurance Brokers and wouldn't hesitate to use their services again

Ben and Leah Johnson · · BundabergBroker: Cyndie Vockler

Deja provided a prompt and professional service in securing a policy that suited my requirements.

Pam Richards · · BundabergBroker: Deja Coffey

Deja was incredibly helpful and understanding when I contacted about our home and contents insurance. Even with the number of changes we had, she was very accommodating. She found us an amazing policy and even better price (considering what we had been paying for a number of years). This was my first time using a broker and I was very happy with the outcome and savings. Will definitely recommend Deja and Consolidated Insurance Brokers.

Rachael Bagnall · · BundabergBroker: Deja Coffey

I have been dealing with Cyndie for nearly 4 years now. She handles 5 different business for us, nothing is ever too much and no question goes unanswered. Cyndie always provides lots of information and clarification whenever we need, she is quick to respond to phone calls and emails, even if she is having a day off! 10/10 for Cyndie.

Ambre Goodwin · · BundabergBroker: Cyndie Vockler

Daniel from the Bundaberg office of Consolidated Insurance Brokers was prompt, professional and super friendly. We had a long process to purchase our business and he stuck with us the whole way through, always providing the quotes that I needed in a timely manner, nothing was too much trouble for him. I thoroughly recommend this business.

Sarah Bridgeman · · BundabergBroker: Daniel Roussounis

Thank you so much Cyndie for your help/advice/service. You made the whole process so easy. Thank you again. Jason Armstrong

Jason Armstrong · · BundabergBroker: Cyndie Vockler

Helpful and promptly found an insurance company that could cater to my needs as this was fairly unique case. Thanks once again!

Rummy B · · BundabergBroker: Deja Coffey

Well cyndie has helped me and provided me with so much help and by the look of my quote for my new excavator a great insurance package. I can’t say enough amazing things about saskia’s work Thank you very much for your help. Troy Neal director of jwt civil pty ltd

Troy Neal · · BundabergBroker: Saskia Van Oostveen and Cyndie Vockler

The service in obtaining insurance with very short notice was excellent. Debbie Blanco was delightful to deal with and extremely helpful.

Peter Flanagan · · Brisbane (New Farm)Broker: Debbie Blanco

I have had the pleasure with working with Debbie Blanco and she has always gone over and above to get the best deal for our companies, It feels like have our own personal Insurance broker in our office, I highly recommend to look after all your insurance needs. Tim @ Boomerang Bracket

Tim Coonan · · Brisbane (New Farm)Broker: Debbie Blanco

Great service prompt response and worked with me to get the be deal

marcel voestermans · · Brisbane (New Farm)Broker: Debbie Blanco

Tracey was fantastic to work with. She was knowledgeable, responsive, friendly, and always happy to answer my many questions throughout the process. As a startup founder looking for insurance for an online platform, I appreciated how clearly she explained everything and made what could have been a complicated process feel straightforward. I received other quotes that took longer to arrange and involved multiple insurers, making them difficult to compare. Tracey was able to provide a comprehensive and competitive solution bundled through a single provider at a competitive price, which made the decision easy. I would highly recommend Tracey and Consolidated Insurance Brokers to anyone looking for professional and personalised service.

Samantha · · Brisbane (New Farm)Broker: Tracey Friedland

Tracey was great to deal will - super helpful and responsive - and was able to get me a much better price on my business insurance. Thanks again!

Sacha Perram · · Brisbane (New Farm)Broker: Tracey Friedland

Alison was a life-saver for us, staying after hours to make sure that we could get the building insurance coverage we urgently needed for a property purchase.

Mary Help of Christians Chapel Australia · · Brisbane (New Farm)

Debbie was personable, knowledgeable and responsive. Within a week we had home and contents insurance in place, along with the assurance that Debbie will be right beside us if we ever need to make a claim.

Nicole Macdonald · · Brisbane (New Farm)Broker: Debbie Blanco

I went with CIB insurance because the customer service was top-notch. Debbie was super helpful from start to finish and no question was too hard for Debbie. She even mentioned that she had been working in the business for 15 years which you can tell from her advice. Debbie provided alot of advice on what would be best for my business. I feel comfortable with the policy Debbie provided as she went into detail to get coverage for everything. Highly recommend CIB and Debbie.

Ross · · Brisbane (New Farm)Broker: Debbie Blanco

We have been using Consolidated insurance for many years. We use them for all our business and personal insurance. Having everything under the one roof with a reliable company saves us so much time, money and stress. The service is amazing, Gina, William and Karen are always there to help not matter the time of the day. I would highly recommend Consolidated Insurance Brokers. Thanks Sarah

Sarah Benson · · Brisbane (New Farm)Team: William Paull, Gina De Bonis and Karen Barton

Gina was professional, prompt and knowledgable in our NFP insurance matters. All handled online via emails and phone calls and it was easy and efficient. Thank you!

Sue-Lei Hunt-Mingay · · Brisbane (New Farm)Broker: Gina De Bonis

I received excellent service by Aimee Spencer. Nothing was too much trouble for her. Thank you Aimee!!

Karen Ellis · · Brisbane (New Farm)Broker: Aimee Spencer

Debbie is amazing, superstar !

Darko “CF” Dj · · Brisbane (New Farm)Broker: Debbie Blanco

I recently needed to get some insurance on a town house I’m buying, my normal insurer wasn’t able to help me, however recommended consolidation brokers, I walked into the office and was greeted to Deja, who walked me through the process and was able to provide 3 insurance quotes within 24 hours! I was very impressed with Deja’s knowledge, customer service and communication, both written and verbal. I highly recommend this business

Lindsay Stubbs · · BundabergBroker: Deja Coffey

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